Indian Oil Corporation [IOC] Complaints & Reviews

Our LPG gas cylinder distributer is Indane Saroj gas agency. Everytime we book LPG, delivery boy ask for delivery charges, from Rs.20 to 50. Most of the time payment we had done payment because o[censored]rgency of cylinder. This time I strongly refuse. The delivery boy refuse to give cylider and ask to collect it from office. This is everytimes problem....

We've been loyal Indane gas subscribers for a decade, but now we're facing serious issues with Someshwara Indane Gas, Adoni, (518301).
Cylinders aren't being delivered to Kadithota village that is 8km away from the location, affecting all households. On top of that, we're slapped with an additional ₹25 charge when we go to the agency godown, despite the bill showing ₹875 on the Indane portal.
Over 10+ households in our village are enduring this unfair treatment. We demand immediate resolution and the removal of these unjust extra charges.

We urgently request that the gas agency deliver cylinders directly to the homes in our village. Currently, the community is forced to transport gas cylinders on two-wheelers, which is not only unsafe but also a violation of Rule 138 of the Central Motor Vehicles Rules (CMVR), 1989. This rule mandates that vehicles transporting hazardous materials, including gas cylinders, must meet specific safety and operational standards to ensure public safety. The current practice poses significant risks to road safety and could lead to severe accidents that impact not just our village but potentially the entire country. We urge the relevant authorities to address this issue promptly to prevent potential hazards and ensure safe, pollution-free delivery services, especially for remote areas.

Hello Indian oil team- I used to petrol my car in your station. But most of the time they used to tell me that they dont know how to credit the points, i used to write my mobile number in back of the slip. They promises always they will credit in short period of time. But this is not true in all the pertrol station. I used to fill my tank for 2k to 2.5k every week, but they used to credit for 200.rs or 300.rs of bill. Recently I did the same but no credit has happened untill now. For 2100.rs of bill. I have transaction bill copy also if you need. I contacted manager few time they dont answer the call. Kindly update, otherwise this will fall your business in future. I want to get credit for my recent bill. I have attach bill for reference

The road on Dalmia vihar, pushpanjali farms new delhi 110061 is in bad condition and need to be repair on permanent basis by iocl.

MCD and people commuting daily from this road has raised a serious concern as it damage vehicle and lot of accident happen due the same.

I have attached the picture with location and need immediate solution by your team as it belongs to you.

Consumer ID [protected]
Distributor name neelakanth indane
Everytime gas delivery man charges 40 to 50 rs which is not right, when questioned he says it is compulsory and demands. Till now I have paid around more than 2000 rs extra combing all deliveries....

On 26th July 2024 at Indian Oil Sarita Vihar outlet I requested fuel refilling of Rs. 551.27 and an invoice was generated with invoive no. [protected] with FCC ID 4684600. The invoice slip displays that Rs. 5.82 litres has been added to my vehicle but the pump staff siphoned the entire fuel in a separate container instead of putting it in my vehicle, also the vehicle did not register any addition in fuel in terms of range or digital fuel meter reading . They also refused to address my complaint despite me showing that there is no change in the fuel levels of the car. I drove the vehicle for a few kilometers and it confirmed that the no fuel was added to my vehicle by the pump staff. I also got fuel filled from an Hindustan Petroleum outlet to double check my digital meter was functioning and the digital meter could detect the same quantity of fuel added from a different outlet.

I tried raising a complaint with the company website but their grievance portal has bugs and errors, therefore I could not find a viable means to raise the complaint with Indian Oil Corporation.

I would request the strictest action to be taken against the fuel dealer and the wrongfully charged amount to be refunded.

Please do something regarding daily attacks of red monkeys on kids and adults and they are targeting houses as well it is very dangerous to go outside of house specially for kids and senior citizen . Our address is B- 19 gandhi path, Ganpati marg, vaishali nagar 302021.

The concerned agent, SHAW INDANE, has abruptly cancelled my booking despite several phone calls sent as reminder for delivery.
In their SMS message sent on 11/06/24 evening, they have mentioned " NON AVAILABILITY OF CUSTOMER" on 3 attempts, which is FALSE.

I have verified at our apartment gate that no delivery person has approached at any time whatsoever.

Sir, about 10 years ago i had got the connection of domestic cylinder done from bonli indain gas agency (address- ground floor, main bus stand, bonli, rajasthan 322023), whose lpg id- [protected]. which i deposited back about 8 years ago and have taken back my security amount but till date i have not been given the surrender certificate due to which hp has disconnected my connection 2 months ago. i went to your quoted indane gas agency and talked to the owner and also sent complete information on his whatsapp [protected] but he is not providing me the surrender certificate.

Need information
Point - 1 why was my connection not closed when i submitted a connection?

Point-2 why is your bona fide agency not giving me the dedication certificate?

Point3- are you providing me the surrender certificate or i have to take the help of consumer court?

Point-4 who is responsible for the trouble i faced?

Request by
Jhandu lal meena
Vi- kundli nadi
Post- gambhira
Tehsil - malarna dungar
District - sawai madhopur
Rajasthan
322021
Mobile number [protected]
Email id [protected]@gmail.com

Indain lpg id- [protected]

I have taken indane gas connection few months ago and I have taken only 1 cylinder 14.2kg and now I want an additional or 2nd cylinder. I raised 2 complaints so far to order my 2nd cylinder but the complaints are being closed without any response, I spoke to my distributor but he told that there's no supply of 14.2kg cylinder and asked me to wait for 2 or more months. I spoke to a customer care agent but he was very unprofessional and talking all the nonsense with his family members while I was on the call. Can you please escalate this to higher management and help me to get the 2nd cylinder. I have raised more than 20 tickets but all my tickets were closed without any action and dealer is not receiving the call.

Also the dealer denied providing me the subsidy option straightaway. Can you please help me to get my 2nd cylinder and subsidy for my gas connection.

Registered mobile number: [protected]
Consumer number : [protected]
Agency name : Sri Thirumala Indane gas distributor, Kavoor, Mangalore.
LPG ID : [protected]

Thanks,
Jayaprakash

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number : [protected]

Distribution Agency : CKM Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 19th May 2024 and the invoice was generated on 20th May 2024 with the reference number[protected]

The refill cylinder has not been delivered even though it is 9 days since the invoice was generated. I am not getting proper response from the agency even after multiple calls.

Request to look into the issue

Hi Sir/Madam,
We had subscripted Indian gas from Shri Revathy indane gas agency
No 2/624, Munuswamy Nagar Medavakkam Chennai - 600100.

They are demanding Rs. 30 extra compulsory each house and per delivery. If i ask why, they are telling as transport charge + my salary. I refused to pay the extra money. So the delivery man told he will not deliver the cylinder and come my office take the cylinder.

Subject: Urgent Attention Required: Continuous Delay in LPG Delivery

To whomsoever it may concern at Indian Oil,

I hope this email finds you well. I am writing to express my deep concern regarding the ongoing delay in the delivery of LPG cylinder, despite multiple service requests raised through the Indane website.

As per the records, the order for LPG was placed on the 16th of April 2024 through...

I made an online payment for a gas in the name of Sana Noor of this consumer I'd [protected] by mistake, while my consumer I'd number is [protected] and name is Md Nasim. Please cancel this order

Respected Sir, I nitesh kumar consumer number [protected]. I have request for double cylinder connection with online payment on 21March 2024 through Indane oil app. but till date connection has not give me.Distributor say I have not receive payment. Please solve this matter as soon as possible.Sir I have attached message copy of payment

Petrol pump owner is not filling air in tyre. They are denying to fill air in tyre.

I am consumer of Indane gas, consumer number-7065142, Rajiv Ranjan, [protected] but very delayed response from Vidisha Gas agency Kanti 843109 and behaviour was very rude…Kindly take action...

I had booked my Indane LPG through BHIM App on 7 th March 2024 at 8.47am with transaction I'd[protected] with amount of Rs.939 with SBI bank. It was failed during the payment and money was deducted. It was not refunded till date. I had checked with my bank also. They had replied that, the money had reached the merchant(indane LPG). Hence I request you to refund the amount deducted. Thank you....

The Indian oil petrol pump service station located in Vani Vikas road, near old RTO office, Mysuru named Vaishnavi service station is not providing free air for tyre service and demanding money for that kindly take actions and resolve this grievance.

Respected Officer,

I hope this email finds you well. I am writing to follow up on a matter regarding unauthorized transactions from Indian Oil UPI account that occurred on February 23, 2024. The transactions, totaling 52, 327 rupees, were made to an Indian Oil refill station account provided by a team contacting me for investment.

After the transactions, I contacted the refill station owner, who confirmed that...