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Indian Oil Corporation [IOC] Complaints & Reviews

2
Updated: Jul 15, 2026
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5159
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Indian Oil Corporation [IOC] reviews & complaints page 2

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K
Kapitayu
from Delhi, Delhi
Feb 6, 2025
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non delivery on cylinder

I am writing to express my frustration regarding the repeated issues I have encountered with the delivery of my gas cylinder. This marks the third consecutive instance in which the delivery agent has failed to deliver my cylinder, despite receiving notifications indicating that it has been delivered. It appears that the agent has handed my cylinder over to an individual dressed in black and collected payment from them, even though I have...
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J
Jaya Prakash Kumar
from Chennai, Tamil Nadu
Jan 13, 2025
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Indane Gas Cylinder refill not delivered

Address: 10/3,F-1,First floor,Bagyalakshmi Avenue,nayanapanahalli bangalore-560076

Indane gas cylinder - not delivered even after 11 days of invoice generation

Address: Bengaluru

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number :Jaya Prakash

Distribution Agency : Chandra Shekar Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 03rd Jan 2025 and the invoice was generated on 03rd Jan 2025 with the order reference...
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S
Sakshi_10
from Chandrapur, Maharashtra
Oct 4, 2024
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Delivery charges of LPG cylinder by delivery boy

Our LPG gas cylinder distributer is Indane Saroj gas agency. Everytime we book LPG, delivery boy ask for delivery charges, from Rs.20 to 50. Most of the time payment we had done payment because o[censored]rgency of cylinder. This time I strongly refuse. The delivery boy refuse to give cylider and ask to collect it from office. This is everytimes problem....
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S
shivaaprassad
from Mumbai, Maharashtra
Jul 27, 2024
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Charging extra 40 to 50 rs for cylinder delivery

Consumer ID [protected]
Distributor name neelakanth indane
Everytime gas delivery man charges 40 to 50 rs which is not right, when questioned he says it is compulsory and demands. Till now I have paid around more than 2000 rs extra combing all deliveries....
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Subject: Urgent Attention Required: Continuous Delay in LPG Delivery

To whomsoever it may concern at Indian Oil,

I hope this email finds you well. I am writing to express my deep concern regarding the ongoing delay in the delivery of LPG cylinder, despite multiple service requests raised through the Indane website.

As per the records, the order for LPG was placed on the 16th of April 2024 through...
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8
Apr 6, 2024
Apr 6, 2024
This thread was updated on Apr 6, 2024
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Transfer paper delay

Address: IOCL Kanti 843109 Vidisha

I am consumer of Indane gas, consumer number-7065142, Rajiv Ranjan, [protected] but very delayed response from Vidisha Gas agency Kanti 843109 and behaviour was very rude…Kindly take action...
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C
Chinnaduraivasuki
from Cuddalore, Tamil Nadu
Mar 24, 2024
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Failed transaction amount not yet refunded

I had booked my Indane LPG through BHIM App on 7 th March 2024 at 8.47am with transaction I'd[protected] with amount of Rs.939 with SBI bank. It was failed during the payment and money was deducted. It was not refunded till date. I had checked with my bank also. They had replied that, the money had reached the merchant(indane LPG). Hence I request you to refund the amount deducted. Thank you....
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R
Rishadalungal
Mar 12, 2024
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Fraudulent Transactions Using Indian Oil UPI

Address: Khaildar Filling Station, Ranthambhore Road, Ranthambhore Vilas, India, Railway Colony, Sawai Madhopur, Sawai Madhopur District, Sawai Madhopur, Rajas

Respected Officer,

I hope this email finds you well. I am writing to follow up on a matter regarding unauthorized transactions from Indian Oil UPI account that occurred on February 23, 2024. The transactions, totaling 52, 327 rupees, were made to an Indian Oil refill station account provided by a team contacting me for investment.

After the transactions, I contacted the refill station owner, who confirmed that...
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A
from Bengaluru, Karnataka
Mar 7, 2024
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Fraudulent activities on fuel stations

Priyadarshini Service Station
Address
Plot No 145/B, Amenity, 3rd Cross, Hosur Road
Bommasandra Industrial Area
Bengaluru - 560099
Landmark
Next to ESI
Station Timings
Open 24 Hours
RO Number
KA-0303

Today I went to the above petrol station and I was completely shocked when the staff committed fraud and cheated me in broad daylight.
They filled my...
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S
SVKRAJ
Feb 25, 2024
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Unable to login

Website: access.ex.indianoil.in/oam/server/auth_cred_submit

I am unable to login for booking my cylinder on the IOCL Website/App. I had changed my mobile number, and currently I receive text messages regarding my booking on the new number. But when I changed my handset and tried logging in in the App/Website, it is showing as wrong useId/password. I tried resetting the password but the otp is being sent on the previous mobile number to which I do not have any access. Distributor is of no help. and...
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P
Pardeepayush
from Nahan, Himachal Pradesh
Nov 26, 2023
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Regarding automatic cancellation of my Gas cylinder booking

Sir
I booked my Gas cylinder on dated 16 November 2023 via online call but after 10 days I have received a message on dated 26 November 2023 on my mobile by indane that your booking of gas cylinder automatically cancelled.
Sir I wait 10 days for delivery of gas cylinder but in place of cylinder i received cancelled message.
Kindly solve my problem as soon as possible and delivery of Gas cylinder as soon.
br...
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B
BlueMag
Nov 15, 2023
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Refill not delivered since November 3rd 2023

Address: Chennai

I ordered cylinder on 3rd November yet the cylinder not delivered. I called the distributor, it's always busy. No one attended the call. I raised complaint on website but they technical issues. I don't know how long they have the technical issues. And without my knowledge they are closing the complaint as resolved but yet the cylinder not delivered. They invoiced it but not delivering more than 10 day's gone....
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A
Aditi tomar
Oct 21, 2023
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Gas regulator not working

Gas regulator is not working. It is not broke from anywhere. Know is also fine. But when I'm using it, it's not working...
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R
raghav1074
from Chandigarh, Punjab
Sep 7, 2023
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Someone else is booking my Gas Cylinder

Address: Chandigarh

I got a text message at 9:42AM 07-Sep-2023 that you have ordered for booking for LPG cylinder with Ref-No.[protected] and expected delivery will be 1 day. At 10:41AM just after one hour I got another message that your order is delivered with invoice no[protected]. I have not booked any cylinder nor I got any still someone is using my account and taking my cylinder, the same was happened last month as well but I ignored that time. Please...
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B
B Purkayastha
from Kolkata, West Bengal
Aug 17, 2023
May 21, 2026
This thread was updated on May 21, 2026
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Charging of Rs. 236/- by distributer of LPG citing DO No. P-39014/1/86-MK1

Address: PATULI INDANE, Ghosh Para, Kolkata 700094

Sir
I would like to bring to your notice that PATULI INDANE, Ghosh Para, Kolkata-700094 has sent an executive to check the Gas connection, placement of cylinders, etc and has charged Rs. 236/-.
In this context, my humble submission is that in case any checking is mandatory then such expense should be borne by the distributer and not passed on to the customer.
Regards
B Purkayastha...
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E
E Sabapathy
May 26, 2023
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Payment made and delay in invoice generation

Booking cylinder Indane online and paid payment. Got confirmation from Indane for payment with GST. But invoice raised on next day. Customer care told that invoice will be raised within 7days that is the Indane system (told by Mrs Sandy of customer care @ 11.55 hrs 26.05.23) and customer has to pay any increase in price with in the invoice period. This indicates that getting payment with GST and billing on any day, as Govt PSU not allowing...
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E
Ekalyvan
from Chennai, Tamil Nadu
Apr 19, 2023
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Delayed Delivery of LPG Cylinder - 18 days

Booked a refill consumer no [protected] - 4/4/2023 paid online. It is almost 16 days despite making the payment we are yet to get the cylinder.

The supplier M/s Abirami Gas Agencies don't respond to customer calls or their contact numbers are always engaged. The Agency is not a customer service oriented entity

Fortunately connected an executive where she said there are limited stocks and the supply is less. Come...
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V
verma_chander
from Pune, Maharashtra
Apr 15, 2023
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Delayed delivery of LPG refill

Booked a refill on consumer no.[protected]/[protected] on 8-4-23 and paid online against order no. 2-[protected], but in spite of the lapse of 4 days refill has not been delivered.

On personal visit to vendor M/s Shiv Rudra Indane, the Manager Mr. Pathak, misbehaved and pushed me out of the office stating that " AB SAB KAAM ONLINE HO GAYA HAI YAHA KOI ENQUIRY NAHI HOTI, JA KAR ONLINE CHECK KARO." His behavior was such as...
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S
Sarthak Tiwari
from Delhi, Delhi
Mar 28, 2023
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Complaining against a staff of petrol pump

Address: Vidhan Highway Centre, Rupapur, Kachhwa Road, Varanasi-221313

Dear Sir/Madam,

I am writing to express my disappointment and frustration with one of your fuel fillers who denied to take my coins after filling the fuel. On 26 March 2023, I filled up my bike at your fuel station and handed over a handful of coins to the fuel filler. However, to my surprise, the fuel filler refused to accept the coins and said that they only accept paper currency (Rupees note) as a form of payment.
br...
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K
kprabhu19
from Chennai, Tamil Nadu
Feb 15, 2023
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Cheating while filling the petrol

Address: Parathasarathy Agencies, Porur, Chennai - 600116

Hello sir,

I would like to raise a complaint and sharing my feedback for "parathasarathy agencies, porur, chennai - 600116", this is a petrol bunk and i have been cheating twice in a row since last 2 weeks.
The complaint is when we ask to fill the petrol for certain amount, they purposely put it for rs.50 or rs.100 and then says sorry i didn't hear properly and then trying to fill for the remaining amount...
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