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Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 8%
Submit a Complaint
10180
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1310
down
669


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
8%
Complaints
10180
Pending
0
Resolved
841
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (1310)

Indian Oil Corporation [IOC] Complaints & Reviews

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 respawning NOOB on Aug 2, 2020
Employees at the gas station are very irresponsible and show a very unethical behaviour. If they are asked or questioned for this then they behave really rudely. Also, in response to such situations, the owner of the gas station himself supports the employees and is really ignorant towards the problem.

Complaint Status


[Aug 02, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Gas Stations

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    Indian Oil Corporation [IOC] — Jodhpur basani petrol pump

     nirmal_bissa on Aug 2, 2020
    Rs.1, 000.00 spent on your SBI Card ending with 3675 at DHARAMPAL SINGH on 02/08/20. If this trxn. wasn't done by you, click...
    Complaint category Credit Cards

     [email protected] on Aug 1, 2020
    I am visit your indian oil pump 9:00 baj ke 30 minut 31 july 2020 and all staff me mis behaviour and area manager and owner and me meeting tuesday i am waiting for your reply
    My second complaint
    And address silvercity opposite new indian oil pump
    M. No-[protected]
    Thanks

    Complaint Status


    [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    9:45pm 31/07/2020
    Complaint comments  Add a commentComplaint category Employees

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       [email protected] on Aug 1, 2020
      All step miss behaviour 31 july timing 9 baj ke 45 minutes in silver city opposite new indian oil pump immediately licence cancelled and all staff action and area manager and owner indian oil pump and meeting arrange and tuesday
      I am wating
      M no-[protected]
      Thanx

      Complaint Status


      [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      All staff attitude and immediately action I am waiting Tuesday and owner Indian oil pump Silver City opposite new Indian oil pump Very very bad service in internal pump
      Complaint comments  Add a commentComplaint category Employees

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         Ããsïf Äñsârî on Aug 1, 2020
        Sir,
        Here in bhilwara a petrol pump of indian oil corp.in saganeri gate, bhilwara where the filling person can't fill the accurate amount of petrol so kindly take a strict action againt that indian oil petrol pump
        Regard

        Complaint Status


        [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Other

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          Indian Oil Corporation [IOC] — Delivering patrol without mask & without hand gloves avoid covid-19 instructions.

           SPARTANS GAMING on Aug 1, 2020
          Respected sir,
          i want to complaint against indian oil fuel station on National Highway-6 near balbir dhaba telebandha,...
          Complaint category Gas Stations

           [email protected] on Jul 31, 2020
          Cure all staff 9:00 baj ke 30 minutes immediately second complaint and immediately result cancelled for indian oil pump silver city ke opposite india pump and area manager and indian oil pump manager is contact me and meeting arrange and tuesday very bad service and internal pump service oil very very very bad service in indian oil pump immediately licence cancelled

          Complaint Status


          [Jul 31, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Employees

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            I want to submit Complaint Positive Review Neutral Comment
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             vikas1900 on Jul 31, 2020
            Today in the morning at 11 o'clock visit the indian oil petrol pump channi himmat jammu for filling oil in my bike, i am waiting for 15 min for my turn and when my turn come and ask him why you people lookm here and there instead of filling the oil in my bike, but he said dalna ha tho dalwo nahi tho aga jayoo. Is this type of language was used with the people...
            Please take strict action against the petrol pump and staff

            Complaint Status


            [Jul 31, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Other

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              I want to submit Complaint Positive Review Neutral Comment
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              Indian Oil Corporation [IOC] — Received delivery messages without delivery of gas cylinder [Resolved]

               Gautam Singh11 on Jul 30, 2020
              I booked cylinder in morning on 30th July, and made payment so that the cylinder can be delivered on time but same did not...
              Complaint category Other

               NIKHIL DESSAI on Jul 30, 2020
              Plz remove the staf above age 60 there is a person called Narendra salunke and very aggressive scolding people so we the people going to complaint

              Complaint Status


              [Jul 30, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category News & Media

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                 Fijaz on Jul 30, 2020
                I was there at your pump indaian oil corporation located at Nhangattiri (opposite thrithala road)today at 7.25am, i was asked to fill petrol in my bike for 110Rs and i have given 510 Rs, sales man told in a rash manner it is difficult to give petrol as i have no exact change and he ran away for some other business.he haven't even asked whether i have card to swipe, this i my first worst experience, hope you will take necessary action As soon as possible

                Complaint Status


                [Jul 30, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Gas Stations

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                  I want to submit Complaint Positive Review Neutral Comment
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                   vijay mittu on Jul 29, 2020
                  Hi i have paid online payment through upi of rs.645.50, due to some technical error it got timed out but my payment is processed.
                  Could you please check and refund.


                  paid online payment for gas refill
                  paid online payment for gas refill
                  paid online payment for gas refill

                  Complaint Status


                  [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Gas Stations

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                    I want to submit Complaint Positive Review Neutral Comment
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                     Ishwarlal Choudhary on Jul 29, 2020
                    I have petrol and cng fitted car and it's new model. It is clearly mentioned on the tank that its petrol car but even though without asking me fill up diesel.

                    Location=dharawad, alanavar taluka, karnataka...
                    Petrol pump name: anand service center
                    Date: 28/07/2020
                    Contact me =[protected]
                    Country=india


                    Complaint Status


                    [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Updated by Ishwarlal Choudhary Jul 29, 2020
                    Same as mentioned above
                    Complaint comments  Add a commentComplaint category Cars, Parts & Vehicles

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                       Enamul Islam on Jul 29, 2020
                      Sales man in petrol pump located at the area of manigram, sagardighi always use abusive language and they are very rude in manner. Always face such slang every time i go to buy petrol from there. Particularly today at the evening i condemned their behavior and they started altercation with abusive language.

                      Complaint Status


                      [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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                        I want to submit Complaint Positive Review Neutral Comment
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                         Priyatham Yadav Katikareddy on Jul 28, 2020
                        Respected sir,

                        I used to fill in chandraguptha filling station keshavapantam, karimnagar, telangana

                        The quality of petrol is bad & the quantity of petrol also may vary from actual

                        Kindly vist the bunk & check all precautionary messures

                        Complaint Status


                        [Jul 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Gas Stations

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                          I want to submit Complaint Positive Review Neutral Comment
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                          Indian Oil Corporation [IOC] — Dbc not release

                           savitrimourya25 on Jul 28, 2020
                          Dear.
                          Sir/Madam
                          My con.no -[protected] ...agency name is sheel gas service .i apply a online 2nd cylinder.....
                          Complaint category Other

                          Indian Oil Corporation [IOC] — non receipt of subsidy under dbtl scheme on my lpg gas refill cylinder for which i have already made the full payment

                           inbakaya on Jul 28, 2020
                          Sub: my indane lpg connection standing in my name, paulraj a, with consumer no/ id :13843/[protected]
                          I have...
                          Complaint category Utility Services

                           Sudhakar Dheram on Jul 28, 2020
                          I am trying to book indian gas cylinder from registered mobile (Consumer no. Is 2353) from 16th july, after booking through ivrs booking no. I am getting. Immediately after the call disconnected i am receiving message
                          "your booking could not be created due to refill order can not be created as open order already exists for the consumer"
                          I cross checked with my agent and he confirmed that there is no booking after june 1st...

                          I lodged online compliant by calling toll free no.... No use...

                          What to do now...

                          Complaint Status


                          [Jul 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Complaint comments  Add a commentComplaint category Utility Services

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                            I want to submit Complaint Positive Review Neutral Comment
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                             JS Budhwar on Jul 28, 2020
                            On 28 july 2020 at around 9 am i went to indian oil petrol pump located at delhi bypass rohtak. Three employees at filling station misbehaved with me and were so aggressive that they were even ready to beat me had i not avoided the same. They used abusive language and threatened to beat me if i didnt go from there. I tried to meet the owner but he was not available and i was not given his contact no if i wanted to call him.
                            Later on i got the contact numnber [protected] which was picked by some mr ankit who refused to listen and asked me put down the phone saying that he has many petrol pumps and do not have time to entertain such compaints.

                            Complaint Status


                            [Jul 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Gas Stations

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                               Rohit Dureja on Jul 28, 2020
                              Yesterday the petrol pump employees were caught mixing water in oil.

                              Earlier the similar incident was also highlighted where the pump people were caught dispensing less oil in the vehicles.

                              Till date no actin has been taken against the gas staion.

                              Complaint Status


                              [Jul 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Gas Stations

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                                I want to submit Complaint Positive Review Neutral Comment
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