Indian Oil Corporation [IOC] Complaints & Reviews

I have been a customer of Indane for more than 30 years. KYC number not issued by Vasanth Enterprises even after 15 days of submission of forms: My consumer nubmer is CX2770412 (Consumer ID: [protected]) and the Distributor for us is Vasanth Enterprises, Indira Nagar, Bangalore I had submitted KYC application form to Vasanth Enterprises Bangalore. This according to Indane was needed because I had not booked for a refill for 6 months. The downloaded application forms, address proof, ID proof, photograph, etc were submitted to Vasnath Enterprises, Indira Nagar about 15 days ago. I was not provided with a receipt neither was I informed of any KYC number over phone in due course. When I try to used Indane's online portal to register a user profile, the error message says "We are not able to authenticate the Customer ID [[protected]] Please resolve the issue asap. Thank you.

Hi I am from Mahadevapura. I am really fed up with the delay which is happening on the delivery of gas.Usually I am receiving One cylinder for 3 months, but despite this situation, the service is bad.The response given by the agency person is very rude and negligency, where no words can be spoken on the person who is the concerned person of agency.It will spoil your company name. Address of agency-Mahadevapura, sri rangapatna taluk, mandya district. contact no of agency person-[protected] Im expecting reply as soon as possible and to take the respective action on this problem.

Sir i am residential of aligarh dhanshree gas agency is the our gas distributor. he not gives a proper service. gives less weight of cylinder and not supply the cylinder at home. and his behaviour is very bad . kindly solve my problem . my gas no is D 521. thanks

Good Morning Sir mera gas connection Indane ka hai jise me mere son ke name par transfer karna chata hu. jab me meri indane distributor ke pass gaya to aap ne mujhe mana kar diya ki aisa koi processs nahi he but other Gas agency me to ye process he my gas Agencey Shiv Sakthi Indane, Udaipur, Rajasthan My number 745 Name - Bhanwar lal taunk s/o shyam lal taunk Address :- 7/11, ashok nagar, Udaipur, Rajasthan Mobile Number [protected]

Sir, I want to apply for DBC but my distcibuter is saying there is no stock, i am trying to apply from last two months but still he is saying there is no stock so please resolve these issue. My consumer number is CX7116620 and distributer is Sai Sirdi indane gas agency, domlur, Bangalore.

I have a indane gas connection bearing consumer No 1225 at Ma Aloka Gramin Vitaram Indane Gas Agency, Chandkuri (Midnapur). I am away from my home for job and the agency has refuse to book gas through phone call and talking rough. Phone which are provided to all are received by them at rare case. Max time phone are not attended by them. I have applied for double connection but they refused to provide that on simple way. One representative asked money in black to do the same. Request do needful not only for me for all customer of the gas agency.

This is to inform Indian Oil Corporation of the inability of your franchisee petrol bunk in Domlur Layout (Off Old Airport Road), Bangalore who filled in petrol in my Volkswagen Polo Diesel. The sheer ignorance of the bunk employee has costed me Rs 5800 to fix the fuel tank of my car. The employee did not hear me saying fill 'diesel' or bother to read on the fuel tank cap which clearly says DIESEL ONLY. He quickly filled some petrol before I double checked with him if it was diesel. The employee was apologetic and was told to stand by while the other employees tried to start filtering out the petrol from my car. They were unsuccessful (thankfully) and I called my Car helpline. A Flat bed truck was sent to me to take the car to VW Apple Auto Authorised service station who then fixed my car. This incident has caused me high inconvenience and costs. Why should I as an informed consumer and driver of many years pay Rs 5800 for Indian Oil's inability to train their franchisee employees? I would like action to be taken against this petrol bunk and receive a compensation

Sub: Complaint against Indane Gas Agency . Dear Sir, I am Suresh Goel from Meerut Cantt Uttar Pradesh My Details are as below: Connection Name – Chander Prakash Goel Connection No. – P 9164 Distributor Agency –Passi Gas Service Agency Address: 167/F BOMBAY BAZAR, MEERUT, Uttar Pradesh, Pin Code No - 250001 Contact no. - [protected] MY COMPLAIN: • Non-issuance of Cylinder after Booking • Asking for Rs. 2200 for correction. • Neither listening any complain nor giving any receiving/stamping on complaint letter. Not picking up any phone or receiving calls. • Not giving any information on asking. NO home Delivery. • Very Rude Behaviour. • Non-Maintenance of Records: asking for submission of documents again & again. DESCRIPTION: I want to inform you that My Gas Connection (P-9164) existed from 1994.We have taken it form one of our relative. And all the transfer process has been done 20 years back. Know after servicing for 20 years for the same address they are currently asking me to submit documents with the old Transfer papers. I don’t see the feasibility of tracing back the documents. We have visited the Passi Gas Distributor clerical office many times to enquire the same. Mr Bhargava are asked to pay Rs2200. We are very upset & dissatisfied by their services like no home delivery, no maintenance of records (again & again ask for Documents), very rude behaviour, no person to listen/check complain, never picking up of Phones, etc. It is a matter of regret that even after computerization these people are still in the practice of corruption, for which the general publics are suffering. You are therefore kindly requested to take strong action to against the distributorship, so that it will be a example for others to not to indulge in such type of practices. Regards Suresh Goel [protected]

Tremendous problem for irregular delivery of Indane Gas Distributor, Bhagajatin Gas Service. I have booked one Gas cylinder for refueling on 13/10/2014 but till the date no gas cylinder has been delivered to me till the date. My two cylinder is now empty. 28 days have gone from my online booking, We really very much upseet & hopeless against such of your poor service

I had booked Indane Gas refill for consumer 58877 .My Booking reference no is 479370, for which Cash memo [protected] was generated on 5th November 2014 .But to my surprice.My booking was cancelled today with out any reason on 10th November 2014.This has been happening quiet often with Sri Rama Gas Agency, Tambu chetty palya main road.Bangalore - 560016.I strongly suspect that the Gas agency is selling to Black marketers.I request you to look into this issue and kindly take strong action aganist them. Prakash Cell- [protected]

Hi, Shivshankar Gas Agency (Porur, Chennai) is not activating my gas connection (customer id: 83475) which was under safe custody. I've visited the branch personally and submitted all necessary documents and fees on 12-Oct'14, but I didn't get the connection so far. I was informed that there is a technical challenge in re-activating my connection but I don't understand why they not able to resolve for a month now. Alternatively I was forced to take up a new connection by paying more amount... I haven't chosen this option and waiting for my connection to get activated without any clue. I would highly appreciate if you could help me resolving this sooner possible since I'm struggling for food preparation for a month... Thanks, Chinna Ganesh Kumar

We are guided by Indane to book the GAS on [protected]. However whenever we attempt to book we got the message that we need to book the GAS on local gas agency number which is[protected]. We have called on this number several times but nobody is bother to respond us. Phone is just ringing and they are not picking the phone, if they pick then they disconnect it without listening to other side, which is really very frustrating. This is happening for last couple of days. My GAS connection number is 27891 and I can be reached on [protected]. Could someone please help? B. D. Joshi Ramnagar (Nainital) Uttarakhand

Dear Sir, Madam, My consumer no 51059, with the name of pratiman singh gas agency name sharma gas agency, uttam nagar new delhi, My compalin is from last two month i had booked for refill booking my booking will aceppted with booking order no [protected]-639904 after recieving this message I got another message for refill booking cancelation kindly confirm why my booking has been cancel.

I have booked on 23.09.2014, (ref no.[protected]). As per record in web they are showing the cylinder delivered on[protected]. But I haven't received any cylinder till today.pls look into the matter. Consumer ID [protected] Name BASANTI GHOSH W/O LATE RANJIT KUMAR GHOSH, JANAI( N.TRAINING SCHOOL), JANAI ( BENE PARA ) Email ID [protected]@yahoo.com Distributor Name Begampur Indane Distributor Distributor Address Begumpur Station Road, Begumpur, Hooghly Distributor Phone 223225 Type of Connection Domestic

I dont know whom to contact. Its been 2 weeks i have been writing emails. Hope there is someone here to listen. I am a businessman and I find this petrol bunk nearer so I always fill petrol here and in the last 6 months I have been facing this shortage of petrol in this outlet when ever I tell them to fill for 200rs they fill for 40(not showing 0 nor they put number on the device and then they add 160 and fill rest. i found shortage of fuel when i last time filled my petrol else where. The fuel meter raised than this outlet used to raise after filling 200 rs. Kindly take an action to it help others not to suffer Place: indian oil xtraa care syndenham road near natraj theatre choolai. Chennai Regards naman [protected]

Name : S. Hari Consumer no - 6208. Distributor: PRiyadarshini gas agaency, Karkala. Contact email; shreesai;[protected]@gmail.com Mobile; [protected] I am an LPG gas holder with Consumer no- 6208 and staying at Nitte. I booked for a refill cylinder in 24th September. But till this day I have not received my cylinder. In this connection I had informed the Dealer M/s Priyadarshini Gas Agency, Karkala about the refill. But they are not replying properly. Whenever I contacted them they told that it will be supplied by the next week. But the slogan "Next week" is continuing for the last 45 days. To my surprise, I found that they had supplied cylinders to all my neighbours and they have not supplied the cylinder to me. Today when I contacted them once again, they told that it will be delivered by the next week.

I have book online gas cylinder but some problem not recive my booking. I called to shahi automobiles office. Her staff was recived the phone but not treat properly and not solved my problem. Every day i try to call 30 to 40 times perday. Please me to slove the problem my counsumer no. 41216

My name is AJOY KUMAR GOND ( Cons. No.22664) but L.B. Gas Agency, Kolkata has recorded my name as AJOY KUMAR GOUD. I have inform my distributor for correction of my surname. They advice to submit Fresh KYC duly filled in along with 3 Passport size photo, Affidavit from 1st class Magistrate. I have try to submit a written request to my Gas Distrubutor L.B. Gas Agency, Kolkata but they deny to accept and they asked to submit as they inform orally. This is inform all my Gas connection name is AJOY KUMAR GOND. Please inform what I can do.

Respected authority It is to bring to your notice that vasani service center having Indian oil corporation dealership(M.S.Lic No. 579) is not giving air in ttyres telling that employees have not come I am a regular person on same pump. Even more its washroom are locked and water cooler doesn't have glass with it.

i went to book indane gas on[protected]. i was informed by the staff that cylinder will be sent in 10-15 days. after 15 days i again went to golden gas agency on 26.10.2014 and was again informed that the cylinder will be sent on Wednesday i.e.29.10.2014 but till 09.11.2014 no cylinder was sent to my house. When approached to golden gas agency i was again informed that they are not responsible for this delay since they have not been receiving gas from gas company. They refused to write reason for delay in gas book and two ladies staff started shouting at me. one of them was wearing spectacles and she was very cruel in her action and misbehave with every customer who visit in front of me. She is a shame at the name of customer service. she is very adamant and has been using abusing language and shouted at me. Owners were not available at the sight. They are always absent and one mr mukesh and another person mr sharma were also present at the shop but not uttered a single word. All other staff members were working like puppets and only two ladies were shouting at the customers. These ladies are too cruel to be posted even at lowest public service departments. They are very rude and unpleasant in their approach towards public while other staff members are very decent but these two ladies are too arrogant to be accepted in public service.Please take action against owners as well as against these two ladies.