Indian Oil Corporation [IOC] Complaints & Reviews

I have booked for refill cylinder on 06.10.2014 with consumer number CX5113897. Cash memo has also been generated on 08.10.2014 with cash memo No. [protected](as per SMS received). But, the refill cylinder has not been received till today (i.e 26.10.2014). Inspite of repeated persuation with distributor office, the same could not get so far.

Ref; Consumer No 10333, Asok gas, Thiruvananthapuram city. I have booked for re-fill on 23rd September, 2014.. Booking No 491330. Cash memo[protected] dt 24th October, 2014. The cylinder is yet to be delivered. Please do the needful. Dr S Mohandas.

Hi am customer of Indane, consumer number 371 from Bangalore and the agency name is sree raghavendra enterprises. I have booked a cylinder on 22nd September 2014 and the booking num which was sent to me was 251092 and the cash memo number was [protected]. I was waiting for the delivery but after one month I have received a message stating the cylinder had been delivered on 24th October 2014 where they have not delivered my booked cylinder pls do take this as a complaint and make my cylinder gets delivered. Regards Mahendran

respected sir, i am indane lpg consumer from ravindra gas agency anayadi, alappuzha dist.from many years they are are not supply lpg cylinder properly.now they allow to supply only consumers they are booking lpg before 31 st august.the notice they stick on their office front side i attached here.so take necessary action for supply lpg properly or divide this agency 2 or 3.

sir i want to complaint about indian oil petrol pump KR Road . jayanagar 7th block banglore they are not filling correct amount of petrol for money and not giving exact change if we ask something the employes are behaving rude most of my friends have same complaint and they are not giving any ckcking tools like filter pepper or anything while you are giving adds check and fill every where now a days we all are going to shell petrol pumps as they are good in service and we suggest shell our known ones please take fast action they are spoiling a trusted brand all over India

RESPECTED SIR, i want to complaint about Indian oil petrol pump KR Road, Jayanagar 7th block Banglore they are not filling correct amount of petrol and if we ask they are showing goondaisam if we ask to fill for 100 rs he will first set for 30 and stars will after a while he will say sorry and put for 70 and fills the same experians about 8, 9 of my friends had in that we can under stand its not a accedent and its a planed trick and other fmous trick is if we give 500 and fill for 100 he will count 400 and gives onely 300 if we ask he will say i gave 400 THIS IS SAME AS ROBBERY ... if we complaint the pump manager she is behaving rude they wont give u testing tools like filter papper as indian oil says check and fill

Dear Sir, my LPG connection number is 6691 I booked my LPG sylender 1 oct but LPG sylender did not delivered till now I request you that pls take action against the dealer "paradise enterprise" Sher Afghan Baradari, Ballimaran, Delhi-110006 workers involved in black marketing in this area pls take action and solve our poblem thanking you

THIS IS NIVEDITA SARKAR, ADDRESS-NOAPARA PANCHANANTALA (SONARPUR) KOL-150. MY CUSTOMER ID NO-CX4395428. UNDER SONARPUR GAS SERVICE. I AM NOT GETTING DOUBLE CYLINDER CONNECTION TILL TODAY & ALSO NOT GETTING REFILLED CYLINDR IN PROPER TIME. THATS WHY I FACE MANY PROBLEM. SO I REQUEST U PLZ TAKE PROPER METHOD & GIVE ME DOUBLE CONNETION. I WILL REALLY GREATFULL TO U. THANKING U NIVEDITA SARKAR

Hi, I have applied for a new domestic gas connection at J N Enterprises, No.98/6, 20th Main Road, 1st Stage, BTM Layout, Bangalore - 560076. NC Date - 10th April 2014 Application no- 5125450/[protected] I have the gas stove. Needed inspection to be done and new gas cylinder to be provided. I have been to the office for 6-7 times now and always heard the response that "You are not the only customer who is applying. It will take some time". I have not still got the connection till date. Thanks, Smith

Dear sir, I am V. Raju from Chennai, last Sunday on 19th Oct 14, at about 1500hrs On my way back from pondicherry to Chennai via ECR Road, I went to DHARMA PETROL BUNK after Pondicherry university to refill the petrol, I paid 1000Rs and told the filling man to fill petrol for 1000 Rs, but he filled it for 200Rs only, on query he replied that he will fill up for another 800Rs, but he started refilling again without resetting the meter and he filled it up to 800Rs only, again on query he replied that meter will automatically reset, no need of manual reset and he filled altogether for 1000 Rs, luckily we noticed all these meter readings from the beginning, on further insistence another man went to the billing machine and found out that it was filled for 800Rs only and refilled again for another 200Rs. Sir, from the drama above it is clear that these filling mens are playing a drama since beginning to loot 800 to 200Rs from me by cheating, it also seems that both the men in the bunk are cooperating to each other, please take some stringent actions to check mate these kind of FRAUDS and please advise the owner of the bunk to maintain integrity and good will. I don't know where to complain, through internet I got your E-Main ID, IF IT IS MAILED TO YOU WRONGLY PLEASE FORWARD THIS to a concerned persons. Thanks V. Raju [protected]. Chennai.

I booked one refill on 28 September, 2014 vide Order No.235520 with M/s Nayek Gas Agency, Kalna, Dist. Burdwan, (Ph no.[protected] which has not been delivered till date. Today, on enquiry, I came to Know that delivery has only been completed for the booking up to 21 September. Moreover, I failed today to book (on line) another refill. As a result, I am in deep trouble since I have no alternative at this age of 89 years. I am not sure whether this crisis is genuine or created. However, I would request the appropriate Indane Authority to look into the matter so that I get my delivery without further delay. ---- Shibani Bardhan Kalinagar, PO. Kalna Dist- Burdwan, West Bengal Ph. No.[protected]

Sir/madam, My consumer Number with Indane Gas Agency is 406723 with AJAY GAS AGENCY in Sathuvachari-Vellore. I requested for second Cylinder as advised by agent. When I went there with all required documents (My Aadhar card, Original Gas Book, PP Size photo) they asked for original receipt of deposit amount which I had lost/misplaced, therefore I was unable to produce it. Finally the agent has scolded me with unparliamentray words in singular as I did not have deposit receipt. He was indecently behaving with me and shouted at me to get out from there saying I am a irresponsible guy. Please note, this is not only happening with me but to most of economically poor consumers as we could see them bowing in front of his chair like slave. He has never ever provided any service on a single day. For example I had gone to obtain my Gas book. They collected my card and taken 50 rupees as charge from me, they did not give any receipt. I was asked to come on next day to collect the Gas booklet. I had to visit his office again to collect the booklet. In overall, he is behaving like LICENSE RAJ. All consumers are slave in front of him. I tried to make complaint with toll free number[protected]Toll Free) available on INDANE website, I never had succeeded from my mobile phone. Please clarify, to get 2nd Cylinder, though I have original booklet, AADHAAR ID, till they ask for LIC policy copy( Which I produced to get 1st cylinder as i did not have AADHAAR at that time) with latest premium paid receipt. Since I paid my premium thro internet, the agent did not accept Online receipt, I have to produce receipt with revenue stamp from LIC office. Sir, our Honble PM is taking so much effort to eradicate LICENSE RAJ and march towards "MAKE INDIA" vision, but the ground reality is that ordinary citizen struggles to get 2nd gas Cylinder with INDANE AGENT's Slavery approach towards consumers. I can write in a single line that AJAY INDANE GAS AGENT in Vellore is still living with British Govt to treat our fellow citizens as Slaves. With a great hope I am writing this to you as admirer of our PM MODIJI. Hope you will initiate necessary disciplinary action on AJAY INDANE GAS AGENT in VELLORE.

I Munmun Sarkar, residing at 28/11, barisha purba para road.kolkata-63, under Shaw Indane Gas dealer(consumer no:cx1161248).We are facing gas leakage problem fromtoday morning, we've called so many times at kolkata emergency indane gas service[protected].but everytime they said within 2hrs they'll come, but now at 3pm no response from there side.I called up at 4pm they said that mechanic called up my husbands no([protected])& the no is not responding, which is not true.now they said that they will not send any mechanic.we can do whatever we want.I have a 3yrs old child.from morning till now we are facing tooo much problem.If you please look after this matter then I, ll be very gratefull to you. Thanks & Regards Munmun Sarkar([protected])

Hi I am Rajendraprasad Vishwanath, residing at C1/4, Kendriya Vihar, Velappan Chavadi, Poonamallee High Road, Chennai 77. Contact No [protected], My Indane Gas Cylinder Distributor is Anbu Gas Agencies, No[protected], Since this morning we are facing the Gas Leakage issue and i have called all the numbers (Agency Number, Toll Free Number etc..) Finally the Agency has responded and given a contact number of a person ([protected]), when we called that persons number, he asked us to contact him again at 10:30hrs, when we called him again at 10:30 Hrs he responded that he is at the mechanic shop to attend his two wheeler issue and to call him again at 13:30 hrs. Mean while i tried to reach the agency again and they are not answering my call. Due to this we are unable to cook and carry out the routine task, Morning there was a huge leak and some how i was able to seal the cylinder with the lid.I have opened all the windows for ventilation and advised my wife and kids not to switch on any lights for some time. When i call the emergency toll free number am getting a voice response that it will function from evening 17:00hrs to Morning 09:00 hrs. My question is if Gas leakage happen in any of the house are they expecting a major accident or some one to die. Is there no defined SLA for this?, I was totally fed up. Please respond and direct what to do. Rajendraprasad Vishwanath [protected]

my name MOHANAN PA, Punnakkaparambil (H) Valluvally, N Paravur Ernakulam Kerala.i have domestic connection customer No: 2163 and SV No: 3258753 Gas Agency Name:- Abhilash Gas Asgency, xvii/186 A Kadavath Road .N Paravur 683513 Ernakulam Kerala Distributer Code : 4502669 complaint : we have two cilinder the first time we booked the silinder butr that not deliverd so we asked the agency then they are said to please bokk today noe our two cilinder emty and the agency have no responcibility to deliverd the gas this is going to more than 6 monyths mohanan pa

Ref. : Consumer no. 20801, Distributor: SHANKAR GAS SERVICE, Madhyamgram, West Bengal A faulty cylinder was delivered against the booking no. [protected] on 16.10.14. After opening the seal Leakage detected. On 20.10.14 I tried several times to contact the distributor, but telephone was not attended. Again on 21.10.14 after several attempts I contacted them and requested to replace the defective cylinder, they agreed to do so immediately. Till now it was not replaced. And they are not responding over telephone.

Just because of being a customer to the Indane Gas, we are not able to cook. Indane gas people don't have sufficient technicians to attend complaints, and more over they suggest the customers to rectify problems their self. We got deliver a refil on morning at 8.30 on 10th September, and found that refil has leaking when the deliver boy opened the nozzle cap was making a sound. The deliver boy replied that due to transport its making sound as we raised question why its making sound. I kept it outside and made a complaint on toll free number by 9 am, based on complaint same delivery boy with another person, (both are not technicians) came to home by around 1.30 pm, and started shouting as I made a complaint. After I that they said that that refill doesn't have leakage by pouring water on the tip of the refill, and they left. As ours double cylinder connection I again heard the same sound when I tried to open the nozzil cap, as the delivery boy said it sounds like that not to worry, I tried to connect with regulator. when I tried to connect the regulator the pressure is pulling up the regulator and gas coming out. I disconnected the regulator and called to Indane gas agency. Agency people not at all having time to listen customers. when I was complaining about this simply they are asking account number and saying message us your account number and disconnected call. This all happened on 21st October. On 22nd October morning I visited agency and explained everything to the manager. Then the manager gave me a rubber voucher and told me that there will a voucher in the refill you please change that, then your problem will be over. I requested that how can I change as I don't know about that, and asked could you assign someone to do it, then manager said ask the delivery boy and gave his number, I called him three times, he didn't attend my call, then I said the manager, he called to delivery boy and made him to speak with me, he said that he is in line to delivery, he will come. Its already 2 pm cannot prepared lunch at home. Again I called delivery boy, after he remembered as I complaint on him last month again he disconnect the call, after some time I called him again then he replied he is at nearby village while going to agency he will come to attend the problem. And now the time 4.53 pm no one came yet to fix the problem. What can I do, please help me out. Thanks.

I have requested for refill booking (579592) for my consumer id - 47242 and the cash memo generated was [protected] and later changed to [protected]. The request has been placed on 2nd September 2014 and for the past two weeks i am following it up with the delivery guy as i cant reach out the agency as usual. Till today he said the same reason that the he haven't got the load hence he cant deliver the cylinder. I don't know why it takes more than 50 days as usually it never use to and not sure why the cash memo got changed in between. The delivery guy still need additional money to carry the gas cylinder to home (we pay as we are really depend on these guys). But the main issue which i need to highlight is that i got a msg on 21st September 2014 stating that cylinder got delivery against your refill booking. I called the delivery guy and he told he haven't got the load (1st suspect) but when i told about the msg he told that it might have got delivered in the factory/agency (2nd suspect). Usually i use to get the msg once after i receive the cylinder and i believe this should be the practice. I'm not sure whether anyone is doing double business here (agency or delivery guy) but i dont have any option rather than raise this concern here as agency doesnt coperate for anything and its located far my place(one year before the current agency pulled my account from previous agency which was located near by)

on viom indane gas, situated in panvel.very very very bad service of indane gas. staff never amswers phone.always delays in gas supply.if luckily phone answered they give one fake promises. i request everyone please do cancel your connection through this company.they are only wasting our time, makes frustrateto us.

Sir, due to my mistake I have opted out of Subsidy because of my language problem. Recently only i came to know i don't get Subsidy. I have only earnings from small tailoring and i am a widow of ex-service men. Unfortunately I don't have a provision to buy a cylinder with full money. So I kindly request you to go through my complaint and do the needful. Thank You. Susheela George (Consumer No: 30015) ANIL VILLA, PUTHUPPALLY P.O, KOTTAYAM KERALA Email: [protected]@gmail.com Contact no: [protected]