Indian Oil Corporation [IOC] Complaints & Reviews

From Radhakrishnan Customer No. 10029 Kunnamkulam Mob No.[protected] Dear Sir / Madam It is about one week I am after the replacement of my Home gas. The agency say that they will deliver it tomorrow every time I ask for Gas, which is never done. The Last delivery date was 09/05/2014. The booking date, by phoning them, was 10/05/2014. When Gas was finished, we called them and they said they would deliver it in two days. Their telephone is all the time engaged and no telephone talk is possible, depends upon luck. I went to their office to ask about not delivery. There were so many people gathered there. Many of them were with one or another complaints about this agent. They told me that they will deliver the Cylinder tomorrow, which never happens. I have not received the Cylinder yet until I send this mail to you. I do not think the cylinder would be delivered today also. Could you kindly check what is wrong with them? Hope you would kindly do the needful. The agency Name: Panakkal Gas Agency (Indane gas distributor) Place: Kunnamkulam, Thrissur District, Kerala, 680503 Phone No.[protected] ( the phone number in their passbook is not a working number)

Dear Responsible Person, I am an INDANE GAS consumer with MAA GAS SERVICE( INDANE GAS), MALDA, WESTBENGAL. . This is our every month's problem and we are suffering badly. Agency person gives cash memo to hawkers and hawker get it deliver very late(Two monts only One cylinder & taking Rs.500 -600one cylender).Sometimes they use improper languages after so much follow up. One of the hawker Prempal behave very badly. . I have complaint several times MAA GAS SERVICE but no any action has been taken against him.Would like to request you pls do the needful and take some strong steps.( Hawkers name Mahit Das vill-Birampur & Ashok Das Vill- Mothabari).

I booked cylinder on 8 aug 2014 and till the date (27/ aug 2014) we do not received it. This is our every month's problem and we are suffering badly. Agency person gives cash memo to hawkers and hawker get it deliver very late. Sometimes they use improper languages after so much follow up. One of the hawker Prempal behave very badly. I have complaint several times but no any action has been taken against him.Would like to request you pls do the needful and take some strong steps.our Consumer no. Is SV-19688 and Gas Agency is Sai sewa enterprises in Vasant kunj. From- Richa Tiwari Mob: [protected]

Complaint about the indian oil petrol pumps which are in NH 24 Delhi up . When i gone to these following petrol pumps which are given below. They didn't uses there petrol meters to fill the petrol, when i said them to use the meter to fill the petrol then they didn't listen to me and given me the petrol without using the meters and they given me the petrol worth rupees 100...petrol employees is very rude

Customer No 01241 Name Mohamed Ibrahim . S My Request Reference no 900012 Cash memo number [protected] Cash memo date 26 August 2014 Supplier Sethu Gas Agencies, Keelakarai False information was given to cancel cash memo as “NO MONEY” and the cash memo was cancelled. I received it in my mail [protected]@gmail.com and I booked the gas online Nobody came to deliver the gas and the information given to cancel the cash memo is false Please resolve the problem to get LPG Gas cylinder. There should be proof for “ NO MONEY” and the supplier is abusing this to cancel or delay the gas delivery Thank you K. Haja Mohideen

Dear Responsible Person, I am an INDANE GAS consumer with SARENGA GAS SERVICE ( INDANE GAS), Sankrail, Howrah and Consumer no is 01804. I had booked the gas since long ago (dated 05.08.2014) but till date I have not received the Refilled cylinder. I followed the several time but there are no response from the agency. This is the very much poor service from the Agency but no one give importance about it. So, please request you to give the solution and necessary action about the agency. I would also request to the responsible authority take necessary steps get my Gas Cylinder in time. Thanking you Kuntal Parbat

In Trivandrum district near Mukkola on the way to Kachani their is an Indian Oil petrol pump. Recently I filled petrol from this pump and came to home. Later I took the vehicle for a ride. It was not getting started and when it got started kerozine smell was noticed from the smoke. So kindly look in to the matter and give me the feed back. Contact no:[protected]

I am Manju Mondal. My consumer id is"26019". I have booked on 18.7.14. and booking no- 217546.And I get sms on my number that my gas has been delivered on 11.8.2014. But till now I did not get my cylinder. distributor show me my bill but makes delay to deliver.please help

I asked attendant at petrol pump to fill Rs.1000/- worth of petrol. He filled Rs.300/- worth of petrol. He again filled another Rs.700/- worth of petrol after re-setting the readings to zero. My car fuel indicators shows approximately Rs 700/- worth of petrol only. I want to confirm whether there is any mechanism in petrol pump so that they can run the meter without actually pumping the petrol in the vehicle.It has happened to me several times earlier at different petrol pumps.

Petrol pump referred is:
Banashankari service Station
No. 27/1, Kadirenahalli Cross, Gowdanapalya, Bangalore-61
Bill No. 14731 dated 25.08.2014 for Rs. 1000/-

My mail id : [protected]@gmail.com

R/sir, I have booked gas cylinder as on dt.21/08/2014 refill booking no.-[protected] against my gas cons.no. 17095 distributor-Shri Radha Govind Gas Service Kailash Nagar Delhi-31 ph.no-[protected].Cylinder was delivered on dt.23/08/2014 vide cash memo [protected]. When the deliveryman was requested to weigh the gas cylinder he pretended that he has lost his balance and keep the cylinder without weighing .He promised to exchange it if it contains gas at low weight. When I weighed the cylinder it is found that it has gross weight 26.0kg. Whereas gross wt. shown on cylinder is 30.7 kg. The cylinder contains gas 4.7kg less than the actual weight supplied by the gas agency .You are requested to look into the matter and help me to get rid the low wt. cylinder. With regards, Yours sincerely Sanjeev ph.no.[protected] D-601/B GALI NO.15 BHAJANPURA DELHI-53 Gas connection no.-17095

Dear sirs.. My Consumer num-20507 on the name of Sulochana Bai.We received our last Cylinder on 27 of june 2014.We booked another cylinder and the booking got cancelled by following month11 of July 2014.Then another booking on ref no 41133 is done. and two times the cash memo generated and both got cancelled. ([protected])and([protected]) I made complain on your toll free no[protected] on 12 th August; stating the issues and the complaint reference no is1518989.I call there and updated my complaints on following week and finally on yesterday[protected]. The distributer Arvind gas is postponing the delivery for two or more weeks stating excuses of no base. So the final result is we have been complaining here and there without the cylinder for two months and the distributer goes on the drama with their normal excuses that they know also now we that the complaint simply complaint. At least wish something will be going on this delayed time on favour of the poor helpless consumer like us.

Petrol pump address:- indian oil petrol pump, kalyan-ahmednagar-pathardi, nanded hwy, kongaon, maharashtra 421311 Complainer hemant j patil cell no. [protected] Dear sir, On 22 august 2014 at about 6.30pm i was harshly beaten by the dealers of above mentioned petrol pump. I went at above mentioned petrol pump to fill petrol, i told the worker to fill 100rs petrol, but he filled only for rs 95 & too 100rs note from me and refused to give back 5rs. As i told him to fill remaining 5rs petrol but he gave reason that machine could not be able to fill 5rs petrol as i got agitated & went to managers office to note the complain in complaint book all the workers ran at me and beat me. If my greivance is not attended to iwill be forced to take up the problems with consumer forum . Please note this.

Hello Sir Madam My Gas connection Number is 60851 last last 2 years without complain ya minimum 4-5 time call on the yadu indian gas agnacy but no any body complain ragister alway gas provide 10 to 20 and 25 day Give me Answer: 1 After booking max day provide gas. 2 why complaint provide number becuase you are not registered a complain? 3 your responsibility is provide the gas without problem of any customer but your fail?

Dear Sir, I am consumer of P L Gas Service, Boral Near Garia, Dist. South 24Pgs, West Bengal.. My connection No. 05450. I had booked a refill on 21.07.2014. Booking reference is 814964. Even I have received information a cash memo no [protected] has been generated on 13/08/2014 on mobile No. [protected].and SMS containing delivery schedule has been sent on 16/08/2014 but still now no gas has been supplied till date. Please arrange the supply of the gas cylinder against above booking no as soon as possible. Thanking you……

Sir/Madam This is my second complaint to you.I am very much helpless that I am complaining again and again.I have an Indane gas cylinder connection for domestic purpose.My consumer ID is CX6148849.I have a big problem of automatic booking of gas cylinder though I am not booking it.Previously. I already sent one complaint against it to consumer forum..My first complain no. is 1501559 which was launched on 27th of July.and my second complain no. is 1525986 which is launched on 18th August.The gas cylinder is automatically booked by itself and we are getting message on phone about it.I am repeatedly complaining to the compalin no which is given to us.They are telling that they are checking it.But no result is coming out.Today I have received one message that my cylinder is delivered though any delivery boy did not come to my home and not gave me any cylinder.I don't know to whom my cylinder is delivered.My booking details as follows : Booking no :774301 Cash memo no :[protected] Pleases Sir, stop this automatic booking of cylinder and let me know to whom my cylinder is delivered.I have an single gas cylinder connection.By this wrong booking, already two cylinder is wasted.If this problem will persist then all my cylinders will be finished within one month.Please help us. Thanks and lookin forward to speedy remedy. Phone no: [protected] mail id : taniya.c.[protected]@gmail.com

Dear Sir I am consumer of Shankar Gas Service, Lucknow. My connection No. CX-8401079.. Originally this connection was with Narain Gas Service which has been cancelled and this connection has been transferred to Shankar Gas Service. I had booked a refill on 11.08.214. Booking reference is 455631. Till now gas has not been supplied. Even I have not received information whether cash memo has been generated or not. I called Shankar gas service on mobile No. [protected]. No satisfactory reply was given. They say that gas will be supplied shortly. Again I visited gas agency on 20.08.2014. Again there was no satisfactory reply. They say that there is delay in supply of gas from botling plant. Again they say that it will be supplied shortly. Further the attitude and behaviour of person sitting in the office was unwanted. He said Thik Hai Thik Hai Ho Jayega, but nothing have been done. About cash memo they say that it is generated from Indane Office not by them. It is requested to kindly look into the matter and take suitable action. Thanks From Mohammad Shameem 662/13 Usmanpur, Sector K Aliganj, Lucknow MobileNo. [protected].

I have booked my cylinder for refilling on 6th August 2014 and now today 22 August 2014, yet I have not received my cylinder and finally message has sent by agency on 18th August 2014 “your booking has been cancelled”. This is not occurring on first time, we are facing this type of problem on every booking. Hence, I can’t be tolerating this kind of problem. Kindly I request you to resolve the above complain/problem and instruct to Agency/distributors to deliver the request on time. Details of Distributor Agency: Gas Agency Name - Commander Gas Service, Rajajipuram Lucknow Consumer Details: Consumer No. – CG14620 Name of consumer – Shri Rasheed Contact No. - [protected] E-mail – Vicky.[protected]@gmail.com Please ensure compliance and confirm to us on given mobile/E-mail address, treat it urgent. Thank You,

Respected, It is submitted to inform you that I have taken the 8.74 ltr. petrol from Aruna Service Providers Coco Sector 42, Chandigarh on[protected] at 5.20 am.The dealer has overcharged the amount @ Rs. 74.63/Liter, though the Govt. of India has anounced the rate below down by Rs. 2.09/Liter.I am sending the copy of bill as a proof. Please look into the matter and oblige. Regards Amarjit Singh, # 4093, sector 37 C, Chandigarh. [protected] [protected]

I transferred my connection from wazirpur, Rajasthan to Dhenkanal, Odisha on 13.08.2014.On 20th I approached M/S baby Gas Agency Dhenkanal.But there, Mr Vijay Ku Behera is saying that you have to waitfor 6 to 7 days more. If possible, we may give the connection.We can not give the connection now.If you want you avail from us or can go to somewhere else. I am availing this connection since last 6 years and got tranferred from Delhi to Gangapur, rajasthan and then Wazirpur, Rajasthan, as I am a salaried person and get transferred frequently. As I am running with short of time how can I manage to remain (with my family) without the connection that to in a new place ? If this will be the service I wonder people will be motivated to use the LPG of Indane unless otherwise they have no option. (Manas Ranjan Das) [protected]

A B ENTERPRISES at Sholingnallur employees of this Petrol bunk is not accepting the credit or debit cards after 8.45PM alldays. Even though bunk is open for 10PM. The employees are hurry in closing the peti cash. So they are not willing to accept the cards.
Requesting to take action on this bunk.