Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, I am consumer of P L Gas Service, Boral Near Garia, Dist. South 24Pgs, West Bengal.. My connection No. 05450. I had booked a refill on 21.07.2014. Booking reference is 814964. Even I have received information a cash memo no [protected] has been generated on 13/08/2014 on mobile No. [protected].and SMS containing delivery schedule has been sent on 16/08/2014 but still now no gas has been supplied till date. Please arrange the supply of the gas cylinder against above booking no as soon as possible. Thanking you……

Sir/Madam This is my second complaint to you.I am very much helpless that I am complaining again and again.I have an Indane gas cylinder connection for domestic purpose.My consumer ID is CX6148849.I have a big problem of automatic booking of gas cylinder though I am not booking it.Previously. I already sent one complaint against it to consumer forum..My first complain no. is 1501559 which was launched on 27th of July.and my second complain no. is 1525986 which is launched on 18th August.The gas cylinder is automatically booked by itself and we are getting message on phone about it.I am repeatedly complaining to the compalin no which is given to us.They are telling that they are checking it.But no result is coming out.Today I have received one message that my cylinder is delivered though any delivery boy did not come to my home and not gave me any cylinder.I don't know to whom my cylinder is delivered.My booking details as follows : Booking no :774301 Cash memo no :[protected] Pleases Sir, stop this automatic booking of cylinder and let me know to whom my cylinder is delivered.I have an single gas cylinder connection.By this wrong booking, already two cylinder is wasted.If this problem will persist then all my cylinders will be finished within one month.Please help us. Thanks and lookin forward to speedy remedy. Phone no: [protected] mail id : taniya.c.[protected]@gmail.com

Dear Sir I am consumer of Shankar Gas Service, Lucknow. My connection No. CX-8401079.. Originally this connection was with Narain Gas Service which has been cancelled and this connection has been transferred to Shankar Gas Service. I had booked a refill on 11.08.214. Booking reference is 455631. Till now gas has not been supplied. Even I have not received information whether cash memo has been generated or not. I called Shankar gas service on mobile No. [protected]. No satisfactory reply was given. They say that gas will be supplied shortly. Again I visited gas agency on 20.08.2014. Again there was no satisfactory reply. They say that there is delay in supply of gas from botling plant. Again they say that it will be supplied shortly. Further the attitude and behaviour of person sitting in the office was unwanted. He said Thik Hai Thik Hai Ho Jayega, but nothing have been done. About cash memo they say that it is generated from Indane Office not by them. It is requested to kindly look into the matter and take suitable action. Thanks From Mohammad Shameem 662/13 Usmanpur, Sector K Aliganj, Lucknow MobileNo. [protected].

I have booked my cylinder for refilling on 6th August 2014 and now today 22 August 2014, yet I have not received my cylinder and finally message has sent by agency on 18th August 2014 “your booking has been cancelled”. This is not occurring on first time, we are facing this type of problem on every booking. Hence, I can’t be tolerating this kind of problem. Kindly I request you to resolve the above complain/problem and instruct to Agency/distributors to deliver the request on time. Details of Distributor Agency: Gas Agency Name - Commander Gas Service, Rajajipuram Lucknow Consumer Details: Consumer No. – CG14620 Name of consumer – Shri Rasheed Contact No. - [protected] E-mail – Vicky.[protected]@gmail.com Please ensure compliance and confirm to us on given mobile/E-mail address, treat it urgent. Thank You,

Respected, It is submitted to inform you that I have taken the 8.74 ltr. petrol from Aruna Service Providers Coco Sector 42, Chandigarh on[protected] at 5.20 am.The dealer has overcharged the amount @ Rs. 74.63/Liter, though the Govt. of India has anounced the rate below down by Rs. 2.09/Liter.I am sending the copy of bill as a proof. Please look into the matter and oblige. Regards Amarjit Singh, # 4093, sector 37 C, Chandigarh. [protected] [protected]

I transferred my connection from wazirpur, Rajasthan to Dhenkanal, Odisha on 13.08.2014.On 20th I approached M/S baby Gas Agency Dhenkanal.But there, Mr Vijay Ku Behera is saying that you have to waitfor 6 to 7 days more. If possible, we may give the connection.We can not give the connection now.If you want you avail from us or can go to somewhere else. I am availing this connection since last 6 years and got tranferred from Delhi to Gangapur, rajasthan and then Wazirpur, Rajasthan, as I am a salaried person and get transferred frequently. As I am running with short of time how can I manage to remain (with my family) without the connection that to in a new place ? If this will be the service I wonder people will be motivated to use the LPG of Indane unless otherwise they have no option. (Manas Ranjan Das) [protected]

A B ENTERPRISES at Sholingnallur employees of this Petrol bunk is not accepting the credit or debit cards after 8.45PM alldays. Even though bunk is open for 10PM. The employees are hurry in closing the peti cash. So they are not willing to accept the cards.
Requesting to take action on this bunk.

My consumer number is 14768 and i use the services of Anuska Indane which is at Nerul

Last 5-6 occasions they have been harrasing us by either saying that it will take time or the booking is not done online

Today ehen i called them they said that booking online is cdiscontinued . No one speak properly there

I am fedup . If my greivance is not attaended to I will be foreced to take up the problems with consumer forum

Pls note this is frequently happening and we need an end to this .

Kindly respond to my complaint

my id is nambiar.[protected]@gmail.com

My consumer no A28355 A chakraborty is raning book But M/S Amit Gas Service distubuter spended why. emadtly action now.

Sir/Madam My name is Taniya Chowdhury.I have an Indane gas cylinder connection on my husband's name.His name is Joydeep Chowdhury.It is for domestic purpose.My Consumer number is CX6148849.For last one month I am facing one big problem.My cylinder has been booked automatically.After the new process of I.V.R.S. booking, I have booked only for once on 5th July.I got the cylinder on 14th July.But after exact 21 days I got one message on my husband's phone that the cylinder is booked though I did not book it myself.By any chance it was booked automatically on 26th July.I made one complain on 27th July on the specific complain number which is given to us by Indane.My Complain ID was 1501559.Then I went to the distributor for the booking cancellation.But the result was nil.The cylinder reached to my home with cash memo.I was bound to take it that time because the delivery boy was came to my door.The date of delivery was 5th August.After the delivery, again one cylinder was booked and I got one message on my husband's mobile.The date of booking was 18th august, 2014.Again I made complain on the specific complain number repeatedly.My complain number is 1525986.My husband also has given one written application about this problem to the distributor.They have taken the application & have told us to complain to the complain number again I called them & they are telling that higher authority is checking it.But the cash memo is already generated and we have got one message about it.The new cash memo number is[protected] & the booking number is 774301.My connection is for single line I am worried that if the problem will persist, if the gas cylinder will come after every 21 days then all my cylinder delivery will be finished too soon.Can you please help to stop this automatic booking?Please Please Please help us because I have applied all the possible ways.But the booking is not stopped.Our money and cylinder, both is wasting. Sir/Madam We are helpless now.We want a quick remedy because the problem is arising in very short days distance.Please please help us. Thanks & looking forward to your reply & remedy soon. Regards Taniya Chowdhury Kolkata-700152

Sir I'm just make a request for refill...I booked my gas before 15 days, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind...

Sir I'm just make a request for refill...I booked my gas on 30 july 2014 and now today 20 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies. My gas agency name is-GORI GAS SERVICE, AHMEDABAD 380007.Distributer code :-9112153...my consumer no.is :-1117220...Thank you...

Dear Sir,

I am customer of Indent Gas since last 8 years and when have got new connection i have received only one Rifeel Bottal instead of two bottals. I have demend lot of times for second Reefil Bottal but our Dealer always say that they have not more bottal. So, i request you to give me guide line for how to get second Rifeel from dealer. My consumer details are given below.I am waiting for your reply.


Consumer Name : Haresh Gandabhai Vansh

Consumer No : 011779
Mobile No : [protected]
Dist. : Gir-Somnath

City : Una
State : Gujarat


Dealer Name : Samir Gas Agency

Phone No :[protected]

first, i booked a cylinder on[protected].but the company says that booking was cancelled because of the addl gas cylinder get and you must book again.and i booked again on[protected] through sms., but i get a msg from indane company, ie, you have booked a refill on[protected] with booking no:[protected] and cash memo no: is [protected].So i didn't booking again. today i call to the alpy krishane gas agency for cylinder, and they said my booking is cancelled and i will book today again.what is the reason for this type of incovenience and what is the solution for getting my cylinder.

I find some one has fradulently booked refill in my consumer number 8343 on 20-Aug-14 at 07:34:42 am through IVR telephone No.[protected] (This is not my telephone).Distribute name is M/S Tirupati Balaji Associates Rohini Delhi. I have not booked this refill and my registered number is [protected] and address is Bi7/85 Sector 4 Rohini. Kindly cancel this and stop further supply until further and make a police complaint against Telephone Number [protected] which has been registered in IVR
Thanking You

Mukul Bhattacharjee

My neighbour Chandrashekar has two gas connections, one in his name and the other in his wife Sudha's name. They sell the extra ones in black. Bharat gas connection is in Chadrashekar's name, from Anugraha Agencies, Basaveshwarnagar, consumer number 55624. Indange gas connection in his wife Sudha Chandrashekar's name, from Kalpana Gas Agency, RPC layout, consumer number CX5114779. They say having multiple connections would lead to fine, imprisonment or blocking of disconnection. Please take action. Thank you.

My customer ID is 151609. 1. I have not been able to book my gas cylinder through website. (Shows due to some technical issue, no booking can be made.) 2.The my status shows TRANSFERRED but the name of distributor is the same.(No change from Rathwa to other agency). 3.The Rathwa agency NEVER picks up the phone and during personal visit to him, he has assured delivery in next two days but almost ten days have elapsed. Please help me by resolving the issue as the earliest. Thanks

I had a booked a LPG CYLINDER through my registered my mobile no-[protected] on 10.07.2014. My booking no is-599774. On 18.08.2014, I got a message through my mobile that my LPG cylinder has been delivered with cash memo no-[protected] though I did not get it . THE Modern gas agency of Bally, Howrah is indulging such mal practices since long. In spite repeated complaint to them they did not care it but dishonestly and deliberately such illegal things.

sir im just make a request for refill my gas on 21 july 2014 and now today 19 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies.
My gas agencie name is- Gas Agencies Burari Indian, Delhi 110084
K NO- 16720
REFILL BOOKING NO-[protected].
CASH MEMO NO- [protected].
Thank you

Dear Sir/Madam, My customer no.is 849336 and i am an indane gas cylineder user and u taking my gas cylinder from Golden Gas Agency, Palam Vihar, Guragon but from last six months my gas cylinder is not delivering on proper time i have to visit to the agency 3-4 times in a month than only i am able to get my gas cylinder. Last month also my gas cylinder has booked on 4th /jul/2014 and my booked no is 63343 but till the time i have not received my gas cylinder despite of visiting the Gas agency twice. Requesting you to take immediate action against this as we are facing financial plus mental loss continously from past six months. Regards Ritu Bhan M:[protected] Add:Hno 2737A, Sector 23, Gurgaon 122017