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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026

Complaints 13308

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Address: Bangalore, Karnataka

My Indane Gas consumer no. is CX[protected]Dr.Anitha.M) Dealer Name ; VISHWANATH GAS AGENCY, Bangalore I had booked refill gas and my booking no. is 849879, dt 3.09.2014. (received through sms). Till today I didn't get the supply. When I enquired in the office they gave me the contact no. of the delivery boy. when I contacted him he said he cannot deliver the cylinder to my current residential address.9 But other residents are of the same locality getting cylinders from hp gas.). When I complained regarding the same to the office people also they also didn't respond properly. my gas cylinder is over & I don't have any other modes for cooking. because of this my family facing lot of problem. I tried calling the customer care[protected], the call is on hold but no executive is coming online. I took the number of Indian oil corporation ( [protected]) and tried calling but thy are also not picking the call. hence I have lodged a complaint in KOSHa also.

Aug 14, 2020

Complaint marked as Resolved

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Address: Howrah, West Bengal

I am Uma Banerjee, Indane Customer- Customer No. [protected](40463) booked for cylinder on 27.08.2014 but till date (09.09.2014) I have not received cylinder. The distributor is Chatterjee Hat Gas Service, 93, Sarat Chatterjee Road, Howrah-711102, WB and I am residing at 103/3, Sarat Chatterjee Road, Chatterjeehat, Howrah- 711102, West Bengal. The usual practice of last few occasions of delivering booked cylinder is more than 10 days. Since 01.04.2014 I have booked only two cylinder and this the third one - is a indicator that I am not misusing the gas. Requesting Indane authority to look into the matter seriously and to deliver the booked cylinder within 7 days from the date of booking to overcome our problem. Thanks and regards, Uma Banerjee M- +[protected] email - [protected]@usdhrs.in

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Address: Jaipur, Rajasthan

I am Haritesh Agrawal. I am regular customer of indian oil but now i have some a problem. I filled Rs. 200/- petrol in my motor cycle from pawar filling station, durgapura, jaipur, rajasthan at 8.20pm on[protected]. In this case i said to see zero to petrol pump attendant but attendant not seen to me zero and filled petrol. After filled petrol i saw at machine Rs. 200.43 and i asked him how to posiable this after feeding Rs. 200/- but he can not give satisfied answer to me then i call Mr. Madhuker Verma who is sales officer of this field but he also can not give satisfied answer to me. Then i pay Rs. 200/- to petrol pump attendent and come back. So now i send mail to you please satisfied to me otherwise i go in consumer court.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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I am from Rajakkad it is in Idukki District. In our Town has only one petrol station named High Range Fuels, a dealer of Indian Oil . The quality of the petrol in that station is very bad. I was changed my car fuel filter 3 times in last month, and had lots of engine problem. The service Center boy tolled to me the problem with the fuel that I used. I discuss this problem with the High Range Fuels Dealers, but they are shouted us. So, please do something for this and inform me with [protected] mobile number. Thankyou

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Ambala, Haryana

I, Balbir Singh, is working as Deputy Chief Engineer in Indian Railways and get transferred to new places almost every 2 years anywhere in India. My last posting was in Delhi and in March-2014 I have been transferred to Ambala Cantt, Haryana. My Indane Gas connection was with "Sagar Enterprises", 3 Doctors' Lane, Gole Market, New Delhi against Consumer no. [protected]. I have applied for transfer of connection to Ambala (Haryana) in August'2014 but have been told that my account has become dead/inoperative and, hence, problem in transferring the connection.
It is requested to re-activate my account(if dead) arrange for transferring the same to Ambala as requested. I am facing severe inconvenience.

From- Balbir Singh, Deputy Chief Engineer/Construction, Northern Railway, Ambala Cantt.
Mb No.[protected] and Mail Id - balbir.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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B

balbirirse

from Delhi, Delhi

Sep 8, 2014

I, Balbir Singh, is working as Deputy Chief Engineer in Indian Railways and get transferred to new places almost every 2 years anywhere in India. My last posting was in Delhi and in March-2014 I have been transferred to Ambala Cantt, Haryana. My Indane Gas connection was with "Sagar Enterprises", 3 Doctors' Lane, Gole Market, New Delhi against Consumer no. [protected]. I have applied for transfer of connection to Ambala (Haryana) in August'2014 but have been told that my account has become dead/inoperative and, hence, problem in transferring the connection.
It is requested to re-activate my account(if dead) arrange for transferring the same to Ambala as requested. I am facing severe inconvenience.

From- Balbir Singh, Deputy Chief Engineer/Construction, Northern Railway, Ambala Cantt.
Mb No.[protected] and Mail Id - balbir.[protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh

sir/mam first i wants that your complaint customer care helpline register no dont provide the solution of the problem, they sing the same song as sung by gas distributor, I logged 3 complains till now and applied for new connection on 15 July and deposit all documents on 16 July, and still not received the connection. gas distributer always says that stock is not available and I don't know how much stock arrived and how much distributed, no info is available to your customer care helpline. pals tell me what is the right procedure according to you to get the new connection so that I can fallow. pals help me and give some powers to customer care helpline no so that they can do something for the people to solve the problem instead of saying the same thing what the distributer says. my details are Your reference no is : N[protected] KYC No.: [protected] KYC Date: 15/07/2014 Waitlist No: [protected] thnks

Aug 14, 2020

Complaint marked as Resolved

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Address: Angul, Odisha

Indane Gas Dealer –Snehalata Indane Gas.Angul.Odisha Sub:-Non supply of refill domestic LPG cylinder Dear Sir, I booked for a LPG on 18th Aug 2014 and received a message in my mobile that my gas was booked under reference 202968.On 22nd Aug 2014 I received a message that against captioned reference cash memo [protected] is generated a the cylinder shall be delivered shortly. Till 31st Aug 2014 I did not received the gas cylinder hence I registered a complaint with INDANE customer feedback on 31st Aug2014.The same was recorded under docket no-1546909. I was assured the gas cylinder will be delivered within next 48 hrs and the distributor is accordingly advised. Till 4th of Sept2014 I didn’t received the refilled cylinder. I didn’t have any other alternative but to lodge anther complaint at customer feedback on 4th of Sept2014. My right to complaint against the injustice hurt the concerned that they greeted me with the message on 5th Sept 2014 that my above booking under reference stands cancelled without assigning any reason. You are requested to look into the matter and see the gas is delivered to me immediately and proper compensation is paid to me. Thank you Sir. My mail [protected]@rocketmail.com Mob No-[protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Hi, I have applied for online gas booking on 27th of august, 2014 for which i have not received any cylinder till now. Today 6th september, 2014 when i approach to India Garage they said today it will not be deliver and in the evening 5.36pm i am receiving a message on my mobile saying that your cylinder has been delivered against your refill booking 90060 with cash memo [protected]. How can they send me such message without delivering cylinder. Last time also i was struggling to get the cylinder from India Garage(Gas agency). Delivery boy are asking Rs 50 more than the printed price in the cash memo or else they will not deliver the gas on time. Please help and take this matter on high priority and close it as soon as possible. Regards Pawan Gupta Consumer No. [protected] (CX2318053)

Aug 14, 2020

Complaint marked as Resolved

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N

naresh manglam

from Noida, Uttar Pradesh

Dec 24, 2014

DEAR SIR,
WE HAVE BOOKING VIDE REF NO. 361629 AND CASH MEMO NO. [protected]. NOW WE GOT THE MASSAGE THAT CYLINDER HAS BEEN DELIVERED, BUT WE HAVE NOT RECEIVED ANY. PLS HELP...

BEST REGARDS

VIMAL SINGHAL
[protected]

S

Sonal Prasad

from Mumbai, Maharashtra

Mar 26, 2015

Shri Vishnu Indane Gas Agency. Consumer no D2719 ref no 429110... cylinder booked on 9th March'15 till now not delivered... Everytime we are facing this issue...

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Address: Jabalpur, Madhya Pradesh

Sir, on 5/9/2014 at 2.24pm somebody booked gas cylinder in my consumer No.03186. Booking reference No. is [protected], It was not booked by me. please enquire the matter. Further On 5/9/2014 I applied for online booking through my e mail Id [protected]@gmail.com. Warm regards. p c chatterjee.

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Address: Palakkad, Kerala

sir, I have booked indiangas online from my phone([protected]) and recieved booking message from indaingas yesterday got amessage from indain gas that was your refilled cylinder is OK it will delivered soon and got a bill no. today the agency delivered in our city but I can not get the gas . after enquiry they said the message was a rounge information from Indaingas they also said your refill was not yet ready . sir I bege you to take action about such iresponsible behavior from our agency Consumer No.CX2511441 Agency Code.4543242 yours faithfully RASIA

Aug 14, 2020

Complaint marked as Resolved

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M

MAIslam

from Mumbai, Maharashtra

Oct 28, 2014

I have booked a gas cylinder on 27 Sep 2014 through on line my consumer number A34449 and booking reference No is 900107, my gas agency is Amit Gas Service, Malda, West Bengal. Even after laps of One month gas cylinder not yet delivered. I am in distress because Cooking gas is completely exhausted.

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Address: Alappuzha, Kerala

I have online booking on 17.08.20014 at about 08.45 PM consumer number 19039 and registered reference number 208049, against refill booking 208049 cash memo [protected] generated.massage received my mobile from IL-INDANE . But sir till date I have not received refill cylinder till date.From Latha Agance, Ambalapuzha, Alappuzha (Kerala)

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Address: Lucknow, Uttar Pradesh

I Farooq Ahmad consumer of Indian Oil LPG, Lucknow on 22-Aug-2014 I have received a message on my mobile from IW-INDANE that my LPG refill has been booked vide booking no - 575241, But till today i hav'nt received Indian oil gas cylinder against my booking. Neither received any message from them on non delivery of gas cylinder against my booking.
I would request you to investigate the issue and let me know what exactly the problem is?

Complaint marked as Resolved

I am sending you detail on company (Indian Oil Corporation Ltd) actions taken to resolve my issue. When i sent this complaint, a phone call (phone number: 1800 233 3555) i received from Indian Oil Corporation Ltd customer care, and they received all the details about my issue, and assured me that my problem will resolve in next 24-48 hours. And next day i got my booked (booking no - 575241) LPG refill at my house. My distributor apologies for this delay through his delivery boy. Thanks for your efforts to resolve my issue. Regards, Farooq Ahmad

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Mau, Uttar Pradesh

Respected Sir, Ma'am, My name is Janardan living in a Village- Mandi Dullah, District Mau, Pin- 275303. I have a complain about the Gas Connection transfer issue which I'm facing from around 4-5 months. My connection number- 22672 which was closed due to not used ever after the connection done. It was not used because the MAU gas agency is 45 Kms far from my home and it was very difficult to receive the service so far, therefore I activated the connection by doing all formalities and wished to transfer the connection to the local agency which is near to my home, but the problem is that since 4-5 months the vendor is replying that the ONE WAY is not coming so the transfer could not be done. My family is facing problems in the absence of the Gas from several months, so I request you to please do some needful steps or suggest me to resolve this.

Aug 14, 2020

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Surat, Gujarat

Dear sir.
Indian oil corporation...
My name is mohammad iqbal abdulrahim ghaswala.
Address - 7/1978.Bs-jiva cottage. Mashalchiwad.Rampura. Surat-gujarat-395003.Mo no -[protected].

I have many year use for your company cylender but till time my famely use extra so my sylender close of day 22 or 25 days so i have required 1 extra cylender i purchase going to my area dealer sanjay gas agency. Surat we purchace 1 cylender but he give payments rs 3700 but your indian gas bill amt of 1480 and outher amount bill is sanjay gas agency. He allotted outher accesorys cookking cooker. And outher two item and stemping charge i called but why extra accesores alloted me this accesoris allready in my home why extra charge collect me so he called agar aap ko extra cylender chhahiye to ye lena padega varna dusri jagah se lelo ye indian oil corporation ka rule he.
So dear sir pls. Give my outher payments i wait your anser or i going for grahak suraksha kendra, , , , , ,

Your truly

Moh. Iqbal abdul rahim ghaswala.

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Address: Kolkata, West Bengal

Dear Sir,
I have a gas connection in name of PUSHPA DEVI BHUDOLIA, 47 DOBSON ROAD, 3RD FLOOR, FLAT -3C, HOWRAH AC MARKET, FLAT -3C, HOWRAH -711101.The gas agent or supplier name is NORTH HOWRAH DISTRIBUTOR .My gas connection no. is 20947 .My booking no. is 791964 Date 07/07/14 .I had made gas booking on 07/07/2014 but till date the gas agent has not supplied gas to my home.I had made complaint so many times to toll free numbers of INDIAN GAS but did not get proper reply .
Kindly supply the gas cylinder to my home as soon as possible.

SATYANARAYAN BHUDOLIA
47 DOBSON ROAD, 3RD FLOOR
FLAT -3C, HOWRAH AC MARKET
HOWRAH-711101
M-[protected], TEL[protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Dharwad, Karnataka

With reference to above subject i have booked cyclender as on 25/08/2014 consumer no.1161 till today i have not received cyclender when i contact IOC i got message your cyclender delivered as on 28/08/2014 .but still i have not received the cyclender

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Address: Dharwad, Karnataka

me:Ravindra vV Kundaragi. Consumer No.83 Booking date:22/08/2914 No-203256 On 29/08/2014 IOC contact for status of my booking I got the message that On 28/08 2014 cyclender deliverd to us but still we hve not received the refill cyclender today evening i received message cash bill no.[protected] generated .i contacted Our distrubuter Shree Enterprises Hubli-580030 Phone No.[protected] regarding this they said your 22/08/2014 Booking has been canceld and cyclender delivery boys asking for extra money for Delevery of cyclender.and they are not talking properly with ladies at home.so i hope you will solve our problems

Aug 14, 2020

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Oct 8, 2014

Verified Support

Dear Sir,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .

M

munish_mahendra

from Karnal, Haryana

Feb 20, 2015

Dear Sir/Madam,

I hereby want to bring into your
notice that even after booking our refill cylinder on time, and even after
getting a delivery Confirmation Message from IOCL -----

“Dear Indane customer, cylinder has
been delivered against your refill booking with cash memo
[protected].Drive between 45-55 kmph to save fuel.”

We don’t get our refill cylinder. It
is perhaps because of BLACK MARKETING of
cylinders due to which we suffer. Moreover, when we contact to agency, don’t
get any satisfactory explanation from their side. They talk rudely, misbehave
with me and used abusing language. Your Delivery Man Mr. Ashok told me on 18th
Feb.15 ‘that the REFIL CYLINDER would be reaching my house this evening. But
today on 20th Feb.15, your subordinates says that he is on leave for
4 to 5days and after coming then the REFIL CYLINDER would be delivered because
that man has covered your AREA. I want to know if one person is on leave then
all work has been stopped.

So it is my humble request to you to please look into the matter and take
necessary action soon, so that our consumer rights won’t get violated otherwise
I will take a legal action.

Regards

Munish Kumar

Consumer No. 23838

LPG ID: 3 [protected]

Gas Agency: Angad Enterprises
C-36, RAJAN BABU ROAD,

ADARSH
NAGAR, NEW DELHI

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Address: New Delhi, Delhi

sirs, My cosumer no. is 11681. Distributer Sona gas, Vill Masoodpur South Delhi, State Delhi. I booked refill supply on, i think 4th.august. Got 2 SMS on 7.8.14 at 15.12.19hrs for generation of cash memo & other for Delivery, reading, Dear I.C.against your refill booking [protected], cash memo [protected] generated. & the other is, cylinder has been delivered against the above. BUT THE FACT IS NO CYLINDER has been delivered till the time of sending this mail.I phone them but they donot attend the call. I am keeping the SMS saved as a proof. Kindly look into the matter. Thanking you Yours faithfully. Vijay pratap Bhambi.

Aug 14, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Dear Sir, My Comsumer No: is CX257942, we have registered for next gas cylinder Supply on 06th August 2014 with Anbu Gas agency NSK Salai, Chennai and we have not recieved the clyinder till date. Request your immediate action. Thanking you D Durgadevi

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Address: Howrah, West Bengal

Dear Sir, I am Mrs. Soma Bhattacharyya, I have Gas connection with Indane Gas Service. Consumer no- 32837. i am suffering for getting the service for a long time. Last Month i have Refill booked 31.07.2014 but till to day i have not yet received. So, please take the nessecery action.

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