Indian Oil Corporation [IOC] Complaints & Reviews

I transferred my connection from wazirpur, Rajasthan to Dhenkanal, Odisha on 13.08.2014.On 20th I approached M/S baby Gas Agency Dhenkanal.But there, Mr Vijay Ku Behera is saying that you have to waitfor 6 to 7 days more. If possible, we may give the connection.We can not give the connection now.If you want you avail from us or can go to somewhere else. I am availing this connection since last 6 years and got tranferred from Delhi to Gangapur, rajasthan and then Wazirpur, Rajasthan, as I am a salaried person and get transferred frequently. As I am running with short of time how can I manage to remain (with my family) without the connection that to in a new place ? If this will be the service I wonder people will be motivated to use the LPG of Indane unless otherwise they have no option. (Manas Ranjan Das) [protected]

A B ENTERPRISES at Sholingnallur employees of this Petrol bunk is not accepting the credit or debit cards after 8.45PM alldays. Even though bunk is open for 10PM. The employees are hurry in closing the peti cash. So they are not willing to accept the cards.
Requesting to take action on this bunk.

My consumer number is 14768 and i use the services of Anuska Indane which is at Nerul

Last 5-6 occasions they have been harrasing us by either saying that it will take time or the booking is not done online

Today ehen i called them they said that booking online is cdiscontinued . No one speak properly there

I am fedup . If my greivance is not attaended to I will be foreced to take up the problems with consumer forum

Pls note this is frequently happening and we need an end to this .

Kindly respond to my complaint

my id is nambiar.[protected]@gmail.com

My consumer no A28355 A chakraborty is raning book But M/S Amit Gas Service distubuter spended why. emadtly action now.

Sir/Madam My name is Taniya Chowdhury.I have an Indane gas cylinder connection on my husband's name.His name is Joydeep Chowdhury.It is for domestic purpose.My Consumer number is CX6148849.For last one month I am facing one big problem.My cylinder has been booked automatically.After the new process of I.V.R.S. booking, I have booked only for once on 5th July.I got the cylinder on 14th July.But after exact 21 days I got one message on my husband's phone that the cylinder is booked though I did not book it myself.By any chance it was booked automatically on 26th July.I made one complain on 27th July on the specific complain number which is given to us by Indane.My Complain ID was 1501559.Then I went to the distributor for the booking cancellation.But the result was nil.The cylinder reached to my home with cash memo.I was bound to take it that time because the delivery boy was came to my door.The date of delivery was 5th August.After the delivery, again one cylinder was booked and I got one message on my husband's mobile.The date of booking was 18th august, 2014.Again I made complain on the specific complain number repeatedly.My complain number is 1525986.My husband also has given one written application about this problem to the distributor.They have taken the application & have told us to complain to the complain number again I called them & they are telling that higher authority is checking it.But the cash memo is already generated and we have got one message about it.The new cash memo number is[protected] & the booking number is 774301.My connection is for single line I am worried that if the problem will persist, if the gas cylinder will come after every 21 days then all my cylinder delivery will be finished too soon.Can you please help to stop this automatic booking?Please Please Please help us because I have applied all the possible ways.But the booking is not stopped.Our money and cylinder, both is wasting. Sir/Madam We are helpless now.We want a quick remedy because the problem is arising in very short days distance.Please please help us. Thanks & looking forward to your reply & remedy soon. Regards Taniya Chowdhury Kolkata-700152

Sir I'm just make a request for refill...I booked my gas before 15 days, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind...

Sir I'm just make a request for refill...I booked my gas on 30 july 2014 and now today 20 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies. My gas agency name is-GORI GAS SERVICE, AHMEDABAD 380007.Distributer code :-9112153...my consumer no.is :-1117220...Thank you...

Dear Sir,

I am customer of Indent Gas since last 8 years and when have got new connection i have received only one Rifeel Bottal instead of two bottals. I have demend lot of times for second Reefil Bottal but our Dealer always say that they have not more bottal. So, i request you to give me guide line for how to get second Rifeel from dealer. My consumer details are given below.I am waiting for your reply.


Consumer Name : Haresh Gandabhai Vansh

Consumer No : 011779
Mobile No : [protected]
Dist. : Gir-Somnath

City : Una
State : Gujarat


Dealer Name : Samir Gas Agency

Phone No :[protected]

first, i booked a cylinder on[protected].but the company says that booking was cancelled because of the addl gas cylinder get and you must book again.and i booked again on[protected] through sms., but i get a msg from indane company, ie, you have booked a refill on[protected] with booking no:[protected] and cash memo no: is [protected].So i didn't booking again. today i call to the alpy krishane gas agency for cylinder, and they said my booking is cancelled and i will book today again.what is the reason for this type of incovenience and what is the solution for getting my cylinder.

I find some one has fradulently booked refill in my consumer number 8343 on 20-Aug-14 at 07:34:42 am through IVR telephone No.[protected] (This is not my telephone).Distribute name is M/S Tirupati Balaji Associates Rohini Delhi. I have not booked this refill and my registered number is [protected] and address is Bi7/85 Sector 4 Rohini. Kindly cancel this and stop further supply until further and make a police complaint against Telephone Number [protected] which has been registered in IVR
Thanking You

Mukul Bhattacharjee

My neighbour Chandrashekar has two gas connections, one in his name and the other in his wife Sudha's name. They sell the extra ones in black. Bharat gas connection is in Chadrashekar's name, from Anugraha Agencies, Basaveshwarnagar, consumer number 55624. Indange gas connection in his wife Sudha Chandrashekar's name, from Kalpana Gas Agency, RPC layout, consumer number CX5114779. They say having multiple connections would lead to fine, imprisonment or blocking of disconnection. Please take action. Thank you.

My customer ID is 151609. 1. I have not been able to book my gas cylinder through website. (Shows due to some technical issue, no booking can be made.) 2.The my status shows TRANSFERRED but the name of distributor is the same.(No change from Rathwa to other agency). 3.The Rathwa agency NEVER picks up the phone and during personal visit to him, he has assured delivery in next two days but almost ten days have elapsed. Please help me by resolving the issue as the earliest. Thanks

I had a booked a LPG CYLINDER through my registered my mobile no-[protected] on 10.07.2014. My booking no is-599774. On 18.08.2014, I got a message through my mobile that my LPG cylinder has been delivered with cash memo no-[protected] though I did not get it . THE Modern gas agency of Bally, Howrah is indulging such mal practices since long. In spite repeated complaint to them they did not care it but dishonestly and deliberately such illegal things.

sir im just make a request for refill my gas on 21 july 2014 and now today 19 August 2014, yet I have not received my cylinder, its not a first time when I’m in this kind of situation from your gas agencies, and now I can’t be tolerate this kind of problem you can also watch this kind of problem request on your data base, so sir I kind request you to resolve my this kind of complain/problem fully before cross all the limits from your gas agencies.
My gas agencie name is- Gas Agencies Burari Indian, Delhi 110084
K NO- 16720
REFILL BOOKING NO-[protected].
CASH MEMO NO- [protected].
Thank you

Dear Sir/Madam, My customer no.is 849336 and i am an indane gas cylineder user and u taking my gas cylinder from Golden Gas Agency, Palam Vihar, Guragon but from last six months my gas cylinder is not delivering on proper time i have to visit to the agency 3-4 times in a month than only i am able to get my gas cylinder. Last month also my gas cylinder has booked on 4th /jul/2014 and my booked no is 63343 but till the time i have not received my gas cylinder despite of visiting the Gas agency twice. Requesting you to take immediate action against this as we are facing financial plus mental loss continously from past six months. Regards Ritu Bhan M:[protected] Add:Hno 2737A, Sector 23, Gurgaon 122017

Hello, Gas cylinder delivered to us on 6th June 2014 was leaking in very small proportion, as we both my husband and myself is working so we cannot able to find out its leaking in small propotion now after 2 month when i lifted that cylinder its weight is around half the time that is around 8 KG i have call ed toll free number they told me to call the respective distributor. I have called mahadev gas distirbutor from Jamnagar, Gujrat but no one is picking up the call not on general numbers not even on emergency number. I have tried a lot calling them from saturday but no one is picking up. Its really shameless for the distributor that even if he dont have that much care about their customers why such people are given such responsibility? why the emergency numbers are given if no one is there to reply?

I am an Indane customer for nearly a decade now ( BAGHAJATIN GAS SERVICE, 31 BARODA AVENUE KOLKATA -700084) and i find it my duty to check the cylinder before I accept it. But today at 10.10 am a delivery boy arrived and to my utter surprise the gas was leaking. We requested him to change the cylinder as that particular one was not safe for our usage. Instead of helping us he denied to change the same and started to yell at us . He even told that he could only change the cylinder after further disturbance .But the leakage level was high. He misbehaved and started to threat the members of not delivering any gas cylinder then onwards. Immediately after the incident we, feeling helpless tried the customer helpline number of the respective dealer but none of the calls were received. so, feeling utterly helpless and agitated its my request to you to take necessary steps against the same. The delivery person also denied to provide his name fearing that we might file a complaint.You can also call me for further details. Rubi Ghosal ([protected])

Customer no. : 14466
Gas booked by me on : 03.07.2014
Gas delivered to my residence on: 23.07.2014
Refill voucher no. : [protected] dated 17.07.2014


But i have received three smss all on 24.07.2014 as per details given below:

1. Sms received at 12.47.07 pm:
Booking for consumer no. 14466 is registered and the booking reference no. Is [protected].

2. Sms received at 01.48.31 pm:
Dear indan customer, against your refill booking [protected], cash memo [protected] generated. Cylinder shall be delivered shortly.

3. Sms received at 03.41.51 pm:
Dear indane customer, cylinder has been delivered against your refill booking [protected] with cash memo[protected].

All the three smss are saved in my inbox.

I neither booked the cylinder after taking the delivery on 23.07.2014 nor any cylinder has been delivered at my residence.

Please investigate the matter and apprise me also as to who has booked the cylinder and to whom the delivery has been given.

Please let me know how many cylinders i have been supplied in the current financial year.

Thanks,

Jagpati devi maurya
House no. 64,
85/67, jhakarkati,
Kanpur - 208 003 (Up)
Mob: [protected]
Email id: [protected]@yahoo.Com

Hi, Please find my Consumer ID as 36465. I have made a booking on 13th July, 2014 against booking No. 213970 at my adjacent dealer located at "Baruipur" at the address Baruipur Railgate, P.O.+P.S.- Baruipur, Kolkata-700144, South 24 Parganas, West Bengal. When I went for an inquiry, it was informed that my gas cylinder has already been delivered on 12th August though I am yet to receive the same. Request you to intervene and arrange for delivery of my cylinder immediately. Regards, Samudra Chatterjee

Dear SIR's,

My-self PAMPA CHATTERJEE and my consumer number being 14113. I have booked a cylinder on 24.07.2014 under the booking reference number 673799 . On 25.07.2014 I have receive the 1st cash memo number [protected]. On 30.07.2014 I have receive an sms as cash memo number [protected] cancelled. On 09.08.2014 I have receive one another sms as cash memo number [protected] cancelled.

As per your automated booking system through registered phone no. - I have continue make try to book another booking but get refuse and again and again listen "on 24.07.2014 you have booked under the booking reference number 673799 and bla bla bla...", then I have make a complain to the toll free number[protected] and they had suggest me to contact with the distributor point.

Personally visit to my distributor point "Sonarpur Gas Service, H C Chakraborty Sarani, Khiristitala Ndp, Sonarpur, Kolkatta-700150, West Bengal, contact number[protected] they have given the new cash memo number [protected] and confirm the delivery on the very next day with the delivery man's phone number. After that day till date I have not receive my delivery after 27 day of my booking.

We have not able to book the new cylinder also - how we run our cooking process and live-on. How they can show these type of waste and nasty irresponsibility with this type of emergency product. We forced to pay the excess amounts of Rs. 30.00 to 50.00 as per the TIP to delivery man to receive my cylinder at my door-step. After words we have neglected to receive the delivery.

Therefore requested to you please make a suitable system beginning from booking to delivery and bound all the distributor in this tight system and help us out from this type of serious and created crisis.