Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I am the one of your customer and my consumer No. C 90335 pertains to Captain Gas Service, Sector-12, Pratap Vihar, Ghaziabad. Sir, this is my complaints against the above agencies. I am facing the problem regarding non-delivery of domestic gas cylinder in time, their service is very poor, non-co-operation and arrogant behavior with the customers. Whenever the customers approach the agencies they never reply in polite manner. So, I request you to take the necessary step. Please take immediate action against the agencies and punished the agencies WITH REGARDS YOURS CUSTOMER Suneet Kumar Consumer No. C 90335.
I booked my Gas on 30.07.12 & booking no is[protected] at home delivery. But as per alert the message on mobile, shown his delivery date on 18.08.2012 without delivering the cylinder. No body of my home had signed the counter foil of Gas Delivery slip. I talked over phone several times by then and as per promise they have not delivered the gas till to date and deferring their dates frequently for supplying.
Kindly sort out this problem and deliver the gas immediately.

SUNEET KUMAR
Consumer No. C 90335

sir. my self b tech student in ajmer in bhagwant university ajmer and i am living in a privet room since 2 year. i want take a new conection of indian gas but the agency could not help to give me gas conection. iand my home town is mughalsarai chandauli up. i have oll document for geting conection. which as fallows
1 voter id
2 driv licence
3 ajmer bank account details
4 pan card
5 aadhar card
6 up rashan card
7collage bona fide certificate
8 land lord kiraya nama ( cort afid devid)
so i want to know that am i athorise to get connection or not also i am indian . please help me for get a new connection. thanks

my name is anil kumar swain a xtra rewards card holder of your company from above 18 months. till the date i have no information about my points. I always fill fuel at moharana filling station ,soleie, danagadi,jajpur .so i want to get the information about my rewards point and then i can take my rewards as for the company rules.so as soon as possible please send me the information by letter to my address or email to the address [protected]@gmail.com.mo no-[protected]

sir the gas lenders are collecting Rs.30 more than the billed amount as service charge . I think we are subjected to pay the billed amount and we can give tips if we are willing .The billed amount is 389.96 and i am paying 420/. do i have the right to oppose this .Are they paid for distributing the cylinders or we are supposed to pay the delivery charge .I just want to know my right....

This is to inform you that i have booked a gas connection in the name of Vaneet Kumar, Kishore Nagar, Ludhiana from Indane Gas Agency, Near Samrala Road, Opp. Axis Bank Ltd, Ludhiana vide receipt no. 6887 dated 03.03.2012. Company told me that your connection will be issue within 3 months and we will call you on your mobile. After passes 3 months i have visited his office for connection but they have not give me proper reply. Now 5 months have been passed no connection has been issued by the co. I have urgent need of this connection. So I would like to request you that please take a necessary action in this matter. I will be highly thankful to you for your extreme co-operation.

Thanks


Vaneet Kumar

Dear sir,
Mera nam shambhu saran baranwal
Vill+post- kaparwar ,Deoria ka rhne wala hu.
Mere aur mere patni ka nam do gas patra hai.
Mai chahta hu ki mere nam ka gas patra mere bete ke nam transfer kar diya jae kyoki mere bete ke nam rashan card hai .
But barhaj gass servic is kam se sahamat nahi ho raha hai.
Aur bhaga de raha hai.
Sirhum garib aadmi hai aur pariwar bara hai.

To,
Sr.Mktg Officer,
IOC Ltd.,
My Self Mr.D.J.Bhatt,a old customer of IOC,Indane Gas, since one week I try to book my gas cylinder by telephone,no one can take care to book,everytime engaged tone or when connect,no reply from your authorized agent,Apna Bazar Ltd,Nr.Mandavi,Vadodara,Gujarat.My Cusomer No:22218,D.J.Bhatt,7,Kedarpark Society,Nr.Rutuvij Complex,Makarpura Road,Vadodara-390009,Contact No:[protected],[protected](R).Please do the needful & Oblidge.I am tired from Apana Bazar.
Thank Youji,Awaiting a favourable need & reply from you.
D.J.Bhatt,Vadodara
Dtd:17.8.2012

Recently about a week ago had filled normal diesel worth 1000rs apex 25.4 litre fro Mann Motor works tinkoni BATHINDA in to my new hyundai Veena and to my surprise the average dropped to merely 5km/litre and managed to reach 9/km/litter from previous mileage of 17.5/km/litre local
I have spoken to local hyundai dealer and reached to onto one verdict that definitely something wrong with htthe diesel went to manner petrol pump last night to speak to some manager but none wad available and asked about the complaint book even that was not available.
if this practice of mixing of diesel with some cheap alternative then its shame for the management if its done with their knowledge otherwise it should nd investigate because innocent public is suffering and getting their expensive cars ruined due to sheer greediness of these service stations

i k. leelavathy advocate practice in madras high court,i want to submit is that deepa gas agencies, 93,gangadeswarar koil street,purasaiwalkam,chennai-84. i was perment customer, customer no is 08049, we have booked 06/08/12. it is comes on 13/08/12 at 13.13 p.m. on that day i and my son gone to court,but my daughter is at home. so she received gas on 13/08/12 at 13.13 p.m. the gas rate is Rs.386.50, so she given Rs.400 to the gas delivery boy, she asked remaining blance amount for that he has been used unparliamentary words and fleathy language and also he was say that i will not give to u remaining balance amount and demand 100 Rs extra amount otherwise i will do u something, so my daughter fear and rang to me. i immediately reached to my home. that delivery boy seen me and my son he ran away.
so, please sir, immediately take seveior action against by the deepa gas agencies and delivery boy.

k.leelavathy,advocate
13/6,perumal 1st street,
purasaiwalkam,
Chennai-7. yours sincerely,
k. leelavathy,
advocate
13/08/12

Dear Sir,
i am seeking lpg second cylinder from gruhapriya gas agencies chittor and i paid postal charges but gruhapriya gas agencies not alloting the second cylinder and moreever this agence without our knoledge them selef they are book booking my number and they taking filled cylinder in my name but acutuvaly i have to get filled cylinder black market please avoide system
Hence i requisting you to kindly arrange the second cylinder
B.venkatesulu
connection NO 1469
7/33-C, Santinagar,
Bangarupalyem, Chittoor dt A.P
email id : [protected]@rediff.com
MOB: [protected]
[protected]

I HAVE INDANE GAS WITH CUSTOMER NO 31234.PREVIOUSLY "ALAKA" CO-OPERATIVE STORE WAS THE DEALER AND OUR ALL DOCUMENTS WERE VERIFIED BY THEM FOR INDANE AS I WAS TOLD IT WAS MANDATORY.THEN WITHOUT OUR CONSENT MY CONNECTION WAS TRANSFERED TO "GLOBAL GAS" JAGAMARA BHUBANESWAR.NOW AFTER ONE YEAR ,MY PRESENT DEALER IS THREATENING TO DICCONNECT UNLESS I DO NOT GET MY DOCUMENTS ARE ONCE AGAIN VERIFIED.WHAT IS THIS VERIFICATION FUSS? ARE WE NOT GENUINE CITIZEN OF INDIA?WHY THIS THREATENING CALL BY THE DEALER?I AM STAYING OUTSIDE AND MY WIFE CAN NOT GO.PLEASE ADVISE HOW TO DEAL WITH THIS "GUNDA GARDI"BY THE THE DEALERS AND WITH THE CONSENT OF INDANE

BASANT KUMAR MALLICK
CHIEF MANAGER
STATE BANK OF INDIA
GUNUPUR
ODISHA
RES-61, KHANDAGIRI VIHAR

BHUBANESWAR
[protected]
basant.[protected]@gmail.com

SURYAA GAS SERVICE INDANE GAS DISTRIBUTOR 98 METTUPPALAYAM ROAD GOUNDAMPALAYAM COIMBATORE 30 COMPLAINT NO 19 DATED6-8-2012 cosumer no 30526 P.KAMRAJ leaked cylinder not replaced in spite of request through phone and personal appearence.

Sir

Myself G. Venugopalan from Narela, Delhi. I have refill booked the cylinder of my consumer number 02570
refill booking Number[protected] on dated 2/08/12. On today 9/08/12 ,i could not get the cylinder refilled. In this regard i contact with the Agency of Narela Gas service.But they are ignore me. I got a message from your center server which noted wide cash Memo Number 1986 via the cylinder will be delivered you shortly. But today 3 days passed and could not get any response . Kindly help me for that . my both of the cylinder are empty now. my contact Number-[protected].

we booked cylinder at RADHAKRISHNA INDANE Wanwadi, PUNE . on 27 th july delivery boy came to our residence without informing us.we were not at home .when came back we contacted the RADHAKRISHNA ,we got irritating answers.till time we are not getting cylinder and also the information of when we will get .we get answer " i dont know contact delivery boy " .
all the time this is happening and we have to collect cylinder from the RADHAKRISHNA shop with paying extra

To,
Indian Oil Corporation Date: / 08/2012

Dear Sir,
Sub : New connection of domestic Gas Cylinder without Oven.

I like to draw your kind attention that I have applied for a domestic gas connection received a gas connection letter from your Indane Dealer Unique gas supply, Nonachandanpukur,Barrackpore on 03/08/2012.
When I meet there, the staff members of Nonachandanpukur branch announced that without oven they will not provide me new gas connection, and I would have to afford a new oven from the dealer along with the new connection, but due to financial constrain I am unable to afford an oven now but the gas connection is very much needed to me.
So, Sir it is my furrent request to you ,please allow me to take new connection without oven from your Unique Gas Supply (Nonachandanpukur, Barrackpore,)

Thanking you,
Yours faithfully
Niloutpal Roy Chowdhuri
Mob No : [protected]
E mail : [protected]@gmail.com

This is to inform you that i am facing problem last six month regarding delayed gas delivery. After booking gas it's take to deliver to home more than 30th days.i live in within 1km from gas booking office.please look into this mater as soon as possible.
My consumer number-03594
Distributor name-Paul Enterprise.
Add-
p.sta.-Bauria,Dist-Howrah(W.B.) Pin-711310

Dear Sir/Madam!

I am a resident of Deoghar District (Jharkhand). I want new LPG gas (Domestic) Connection. I went to the office of Indane LPG Gas Agency namely Kailash Gas Service, S.R. Dalmia Road, Madhupur, Deoghar with proper documents and requested to give me a new LPG connection. The Office In charge demanded Rs 6500/- (Rs. Six thousand five hundred only) for a new connection with single cylinder. When I told him that the price is too much and unjustified he told me either deposit the above said amount or go back. Please help me.

Thanking You.

Regds
Pushpa Devi
Vill.- Govindpur, Ps - Madhupur,
Dist. – Deoghar (Jharkhand)
GSM – [protected]

TERMINATION VOUCHER NO.[protected] for LPG CONNECTION ISSUED BY SRI PERUMAL GAS AGENCY ARAKKONAM
I had surrendered my gas connection to Sri Perumal Gas Agency Arakkonam for transfer to Kanchipuram. Accordingly, Sri Perumal Gas Agency Arakkonam has issued TV No. [protected]. I had approached Sri Srinivasa Gas Agency Kanchipuram for getting LPG connection against the above termination Voucher. They had informed me that connection will be given only on confirmation from Sri Perumal Gas Agency Arakkonam. On contacted, Sri Perumal Gas Agency Arakkonam has informed that there is problem in internet and they will confirm as and when the internet is O.K. I had personally experienced that the Indian Oil Corporation complaint portion is not working properly. Hope the same thing is being experienced by both the agencies. Whatever may be but I am suffering since 26.07.2012 i.e., the date of issue of TV and the date of approaching Sri Srinivasa Gas Agency Kanchipuram for issue of LPG connection against the above TV. Since 26.07.2012 I am depending upon hotel. It is pertinent to mention again here that both the agencies when requested declined to speak over phone each other which is also frustrating me ie. Being the customer. I therefore request that necessary action may kindly be taken immediately and suitable instructions be passed to both the agencies to do the needful. Thanking you. It is also to inform that if it is not possible the gas connection may kindly be cancelled basing on your inability. It is further to mention that the following telephones are not functioning or not attending when contacted since 26.07.2012:

IOC Chennai - [protected]
Chennai Area Office Indane - [protected]
Sri Perumal Gas Agency Arakkonam - 04177 – 230512
Sri Srinivasa Gas Agency, Kanchipuram- 044 – 27223345, 27231145

Sir,
My mobile No.[protected], Consumer No. 337, with PUNSUP GAS AGENCY, KHARAR-140301, DISTT. SAS NAGAR ( MOHALI), PUNJAB UNDER THE CHANDIGARH INDANE OFFICE.

I am Indane consumer and my consumer No. is 337, with( Indane Gas Agency) PUNSUP GAS SERVICE, KHARAR, PIN 140301, DISTT SAS NAGAR (MOHALI) PUNJAB. I have booked my refill with the agency on dated 03/07/2012, after some day I inquire for non refiling of my cylinder then the agency delivery man whose mobile no .[protected] for my refill then he say your family members refused to refill the cylinder than I say non of my family member refused to refill the cylinder you are telling lie. Then he say that the delivery will be given to me on next day i.e. 20/07/2012, when on dated 20/07/2012 he did not supplied the gas to me than I brought this fact with the agency but same time delivery man came there and told to me that he did not locate my house at that time I say earlier some ago you say that my family member refused to refill the cylinder and now you are saying that you did not locate my house.Thereafter the agency staff told me that delivery will be absolutely available on 23/07/2012 but till date they could not refill my cylinder and the said delivery man on mobile say to me on dated 28/07/2012 GO ANY WHERE HE HAS LINK WITH GAS AGENCY AS WELL AS HIGHER AUTHORITY OF INDANE NO ONE TAKE ACTION AGAINST HIM.
SO, it is humbly requested that necessary direction/action may kindly be taken against the agency as well as delivery man and directed to them to supply the refill of my cylinder at once.
hoping for early action on the subject
sushil sharama
m.no.[protected]

sir
today at 9.30pm i filled petrol for my bike for rs 50/- at velachery petrol bunk,near gurunanak college.but after going around 10kms i found there is no petrol in my bike.plz check the irregularities in that bunk & take necessary action

thanking you