Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — Too much delay in refill supply

Dear sir,

My consumer no. Is 35660 of monmohini gas agency, durgapur, west bengal. Sir, previously my connection was at akash gas agency, durgapur, west bengal. For their problem in refill supply, you have suggested me to transfer my connection at monmohini gas agency, as my area is near to monmohini. So, as per your valuable suggestion i have transered my connection to monmohini.

Now, sir i have booked for a refill supply on 31/12/2010. Till date (27.01.2010) they have not supplied my last booking and also they are not taking another booking. They told me that i can book my next refill after delivery of last booking and the supply is inadequate, and suggested us to contact with indane/ indian oil. Now see, i have got my last refill between 23-29 of december 2009. They are showing indane /indian oil regarding type of booking and delivery system. They told me that any refill booking will be supplied after 30 days. Is there any such system of supply? I am really confused, what is being going on. Also, they are delivering cylinders to the customers who are bringing their cylinders personally and not adjusting the delivery charge also. By this way they are forcing us for non home delivery.

Also for your kind information, my last refill was supplied between 23-29 december 2009, but they have taken a signature on the receipt copy which has the pre-printed date of delivery 16.12.2009.

Sir, i am 70+, it is not possible to follow up at agent's office on regular basis. Please look after this matter, so that this type of problem can be solved for many customers.

Thanking you.

Regards.

[protected]

Date: 3-9-2011

To

RAM NIWAS GOEL, M.COM, LL.B.
RAM NIWAS GOEL, M.Com., LL.B.
77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
P.O.KRISHNA NAGAR, DELHI-51
DELHI Delhi
110051
[protected]@gmail.com
25321543
[protected]



Dear Sir(s)
Sub: You Letter/Complaint ref:-
Registration Number: Description:
175877 COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG

SUB : LAST 4 MONTHS YOUR DISTRIBUTOR EXTRA CHARGED RS. 25.00 FOR A CYLINDER.

Dear Sir,
I am a customer in your organisation thru you distributor M/S. Usha Gas Service, DDA Flat, Mirdard Road, New Delhi - 110002, Phone #[protected]/2233 . MY CONSOMER NO. - 18446 . Always I have booked my cylinder thru your Mobile Service. But your distributor have supplied me cylinder after 8/9 days to booking date & after 2/3 times personally visit showroom or phone call to distributors. Every time they charged extra Rs. 25/- due to supplied before 12 pm.

PLEASE TAKE ACTION IMMEDIATELY.

Thanks Regards,

Joyanto Ganguly.

Mobile # [protected].
email ID - j.[protected]@harpercollins-india.com

sir

I have gas connection is no.11131 and my gas distribution is s&p. my complaint is i m book my refilled cylender last month but it is not deliverd . i wish somethng wrong with supply. but im booke it again on 23/8/2011 and my booking no is [protected] and my cash memo no is 7585 it not deliverd till date . please reply me why my refilled cylender is not deliverd. its urgent

Sir,
My gas booking date is 10/11/2011, Mohalla Shivaji Nagar .Consumer No.is 21960.Muche abhi tak gas nahi mill paayehai.Rickshaw wale jo gas distribute karte hai ki gas nahi hai jisse complaint karni hai kar do.


Please Help me.

i am falguni Patel from anand, i am feeling very trouble since long time regarding gas distribution.the person who have an agency are not delivered cylinder to regular customer & they provide cylinder from taking more many from other person have not legal connection i mean in black.the agency's name is dwarkesh gas agency.


please help me.

My supplier is BARANAGAR GAS SERVICES I booked for gas cylinder on 29th. Jan'15 and my booking number is 708810 and my customer no s 21522. now to day is the end of the Feb'15 no sign of supply of gas cylinder. May i know when I can get the cylinder?

We booked for refill on 25/09/09 and got token no as 26. Our elear is happy gas, Kanhirode, Kanuur, kerala. But we didn't get the supply till date. So we contacted them one week before. They informed that they will supply the refill next time, when their delivery vehicle passing our area. But even their delivery vehicle supplied in our are, they didn't delivered to us. So we contacted them over phone again yesterday, they replied that, there is no pending request from us for refill. It is absolutely wrong and contrary to their earlier reply. We also registerd a complait before one week through toll free no. Please do the needful at the earliest. In our prevous experience also, they didn't supplied the refill in time. they usually delayed for 40 to 45 days.

refilling of gas
Dear sir,
my consumer no is 22203, Distributor,Shri Darshan Gas Agency, 18,pallav tower,pallavpuram,meerut
We have refilling problem since last so many days.We book refill on dated[protected] ,voucher no.5763,but not supplied upto[protected].
He speaks very arrogantly. Everytimes for single refilling we went 5-6 times.

sir, a complaint aginst raveendra gas agency anayady kollam, thay are disconnected his telephone last one week.we daily trying for gas booking, but no respons .the numper is [protected], [protected].pls do the needfull.they are not supply gas properly

Indian oil corporation — non supply of gas

My gas connection no is 23057 .It is issued from IMPERIAL GAS SERVICE(Kanpur,Parade).They take at least one and half month to two months to deliver one Gas.For further boo king they count from the date of delivery.My latest booking is on 03.01.2012 .Booking No 773.This is still pending for delivery even after two months.Please enquire ,you will get the same descrepancies.in our previous deliveries. M.Jamal Siddique,Kanpur ifteharabad.

Delay supply of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I deal with M/s Siva shankar agencies, porur, Chennai-600116. who are the distributor of my area, My consumer No. 8847. My problem is after delivery receipt for refill was raised last month 22.10.2012 but till date we have not been delivered the cylinder. when i contacted the distributor they are not giving reply regarding the non delivery of the cylinder.we want to know whether the distributor will take responsibility till the delivery to the consumer or only they will raise the delivery receipt and keep quite. we want the solution for this types of problems or please guide me whom I should contact. Hope you can solve this problem.
Regards
S.Elangovan

I am one of a gas consumer (THROUGH MY FATHER) residing in Defence Colony Dehradun. The supply of my gas cylinders is through the distributor "Shiva Gas Service, Ajabpur, kalan, Hardwar Bypass, Dehradun". THE GAS SUPPLY SERVICE AND THE CUSTOMER SERVICE IN THEIR OFFICE IS REGRETFULLY VERY DISAPPOINTING AND DISGUSTING. THE ONLY TELEPHONE NUMBER[protected] IS NEVER NEVER ANSWERED. YOU MAY PLEASE RING THIS NUMBER AT ANY WORKING TIME AND CHECK IT OUT.
I was in the office and inspite of the staff sitting just a meter away and literally killing flies, did not even attempt to pick up the phone.
Their verbal and body behavior to their customers (mostly old retired Defense Officers and their families) is extremely poor and down grading.
Inspite of waiting 25 - 30 days to refill my cylinder, the office staff have no responsibility to pick up the phone and reply me the reason for the delay.

I suggest to you as a senior management that you kindly visit the office as a non IOC staff and see the results and validity of the above. If I were you, i would replace all the staff at this gas service agency and warn the owner to improve or loose the agency.

I AM WRITING THIS TO YOU, ON BEHALF OF MOSTLY ALL RESIDENTS OF THE DEFENSE COLONY DEHRADUN AND HOPING FOR YOUR QUICK ACTION AND IMPROVEMENT IN SERVICE.

From a suffering Customer

H C Pande
Managing Director
ID Wallem Shipmanagement Hong Kong.
[protected](Mobile)

I am LPG consumer of M/S Premier Gas services, Vasant Mkt, Vasant Vihar.Kanwali Road, Dehradun.the local distributor
of IOC gas cylinders..My consumer no is PG 13808. I had booked refill on 20th Feb 14, but have not received the refill as yet.
This is not for the first time with this agency.This agency takes months to supply the refill cylinder, specially in festive seasons.
Kindly do something to improve the working of this agency and help me to get my refill well in time.

i am puneet maheshwari reside at bhopal. I have a connection of cooking gas of indane which is registered by my father in around 20 years back. and i lost my original documant. then distributer sugest me make an letter on rs100 stampaper.but after that they introduce new problem daily. please guide me.
i am in trobble pls help me.
my mob no-[protected].

my father no.[protected]

Sir,

I have indane gas at Warangal (Andrapradesh), Now I transfered to Vadalur (Neyveli -Cuddalore Dist). I have worked in Warangal in Granite Industry, They Transferd to me in Tamilnadu at Vadalur. Today Morning I went to Uma Indane Gas Agencies at Neyveli. They asked me ration card, I told i dont have ration card.i have Pan card only.I need gas connection. Kindly inform me . How can I? get Connection. expecting reply. I will be in Tamilnadu minimum two Years again I will go back Andra pradesh.Kindly what way to get Connection?

Sir,
I have transferred my DBC from Air Force Gas Agency, Race Corse Road, Amballa Cantt (Haryana) on 26th june, 2008 vide TV No. 0019908 of even date to Shahjahanpur (UP). I deposited the TV to M/S Rohit Gas Agency, Machinery Market, Bahadurganj, Shahjahanpur on 05.08.08 after a lot of effort to get it accepted by the agency people, alongwith two envelops with requisites stamps. My TV was sent to above named agency at Ambala cantt on 23.08.08 vide regd letter No. 0116 of even date. The confirmation reply was generated at the Air Force gas Agency, Ambala on 26th August, 2008 and the same was despatched to M/S rohit gas Agency by a registered letter. The reciept of confirmation is being repeatedly denied by M/S Rohit Gas Agency till date. Moreover they oftenly keep their mobiles swith off and if not they do not respond the call. I smell of deliberations at the end of M/S Rohit Gas at Shahjahanpur and am yet to get my DBC connection in this city.
I request you to kindly look into the matter seriously so that I can get my DBC at the earliest. I would like to bring it into your notice that black marketting of gas is prevailing highly in this zone o[censored]P. being a retired defence person I am suffering a lot due to these prevailing attrocities.
your kind concern on the subject will be of great help to me and I shall be ever thankful to you.
-Ashish shukla

i havIndane Gas Complaints - Transfer of connection
View all Indane Gas complaints
Indane Gas
Posted:[protected] by R.Thirumurugan Send email


Transfer of connection
Sir,

I have indane gas at madurai (tamilnadu), Now I transfered to bangalore . I have worked in madurai in upsIndustry, They Transferd to me in bangalore. Today Morning I went to raja Indane Gas Agenciy at bangalore. They asked me ration card, I told i dont have ration card.i have agreement copy only.I need gas connection. Kindly inform me . How can I? get Connection. expecting reply. .Kindly what way to get Connection?

a

Sir,
I am regular coustomer of Indane gas (Vinay Indane, N7 CIDCO Auranagabad MS coustomer no 1874).Recently I shifted to another locality where Prayag Gas Osmanpura is dealer of Indane. Honestly I approached previous dealer without taking delivery of due refill that I shifted my house and completed all formailities.Meanwhile before transfere both dealers assured that I will get one delivery immediately.Now with perfect paper work new dealer is not accepting local transfer and previous one naturally not sharing refill because i am not registered there. I am said that it will take another 3-4 weeks for transfer ????. then and then i can book refill. Sir for last 7 days we do not have cooking at home and how long we have to suffer because such dealers appointed by Indian Oil as autorised dealres.Request is therefor being made for immediate tranfer and availability of one refill form any of the dealer.My last booking with Vinay Indane was 936.Contact Nos [protected] and [protected].

Respected Sir,

My earlier gas connection was under my father's name , But my father has died and I want to transfer this connection to my name .My mother's age is 80 years and is completely dependent on me . So please guide me how to do it .
You can inform me .

Mahendra Jangir
E mail - [protected]@gmail.com
Phone No. - [protected]
Consumer name - Shri Janki Prasad Jangid
Consumer No.- JG1277

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Present condition vide coustomer no. 06886 in Baghajatin Gas Service.

I had ordered for cylinder on 13th Feb 2015 but havnt delivery yet
agency not responding properly... kindly look into this ...my consumer no. is 31881 Kiran mishra