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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

Complaints 13306

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5159

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Address: East Delhi, Delhi

This is to bring to your notice that I was been charged thrice at Image filling Station, Indian Oil Petrol Pump ,Mayurvihar-1(Near City Mall) opp Glaxo Apartments, Delhi. I have filled the fuel vide bill no 404176 dated 7/9/11 for Rs 2339/70.As a practice ,as soon the fuel filled , vehicle need to be taken out from the filling point to give way to other vehicles. I have parked the car and waiting for the credit card charge slip to sign and waited for almost 10 minutes- by the time I got 4 SMS confirmed by my banker for the swapping and debit of Rs 1000/- and Rs 1339/70 three times .,After seeing the SMS I parked the Car and approach the people operating the Card .They were denied and replied they have swapped only once , when I shown them the SMS then they said you take it up with your banker and we have not received any duplicate payment. They were very rude, arrogant and donâ€™t know how to speak to the customers.
I would request you to take up with your dealer and do the corrective action immediately. I was very embarrassed with this whole episode and would like you to take some strict action against the corrupted people and confirm back your action before I go to consumer forum.

Aug 13, 2020

Complaint marked as Resolved

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Address: West Delhi, Delhi

I am a consumer of Indane gas (Consumer Number 17119), agency M/s. Nair gas service, vikas puri, new delhi-110018.
I booked a refill through IVRS ([protected]), on 24-Aug-2011, vide booking number 6362, reference number 1491706.
Till date as on 6-Sep-2011, 9:40 PM, no refill has been received. IVRS system informs that the refill has been delivered on 31-Aug-2011. The agency is not reachable on any of its telephone numbers, despite repeated efforts for one full day.

There is a general complaint that the refills are being sold in the grey market. Request you to look into this and have the matter investigated.

Yours greatfully,
Asha Rani
W/O D.R. Bhalla
289-A, DG-II, Vikaspuri
New Delhi-110018
+91-[protected]

Aug 13, 2020

Complaint marked as Resolved

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A

anithavargheese

from Pune, Maharashtra

Indane Gas — Non-receipt of refill cylinder

I have Indane Gas connection with Consumer number 22936 from the Happy Home Indane Gas agency in Visakhapatnam. I have booked for a refill cylinder on 1st of June 2009 with booking number of 164, and I was promised delivery of the cylinder in 4 days.
However after 22 days I have still not received my refill cylinder.
Calling the agency (Ph.no.[protected] always end up in engaged tone, and the rare occassions when it rings no one picks up the phone.
Kindly intervene and assure timely supply of refill cylinder.
Anitha Thomas

P

PRABHAKARAN NAIR

from Ernakulam, Kerala

I HAD BOOKED FOR REFIL CYLINDER ON[protected] BUT TILL TODAY GAS AGENCY (GOURI INDANE SERVICE, CHUNANGAMVELI, ERUMATHALA P.O PH.[protected]NOT SUPPLYED

PLEASE TAKE AACTION

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Address: North Delhi, Delhi

Respected Sir,

I SANJEETA MALWAL R/o House No-108/2, Uttaranchal Enclave, Burari, Delhi-110084 applied for new LPG connection from Indane Gas on dated 10/07/2011 after few days I received a letter from Indian Oil Corporation for registering my application. On 16th July I go to our area agency PARUL GAS SERVICE, Jharoda, Delhi-110084, they told me we have no regulator please you come to our office on 5th Aug. Again on 5th August I go to agency again they told me we have no regulator. I shocked on 29th August in front of my eyes they issued two connections one for TEJPAL SINGH & second for SANJEEV SOOD of those people who never fill any application form because they are APPROACHED BY A VIP â€œagency owner saidâ€. Please tell me we are not eligible persons for get a connection. Please take a legal action against Parul Gas Service, if you not take any action I go to Consumer Court and take a hard action against Indian Oil Corporation, Agency owner & MR. P.K. SUKHIJA (Area Officer).

Sanjeeta Malwal
[protected]
[protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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S

Sanjeetamalwal

from Delhi, Delhi

Sep 16, 2011

Sir

i am very disappointed, i filed this complaint on 5th sep but there is nothing response in this matter, it means nobody with common persons like me.

Sanjeeta Malwal

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Address: Chennai, Tamil Nadu

Dear Sir, we have booked our gas on 24.7.2011 at our agency Rajesh gas agencies,no.1 Roja nagar, Madhavaram, chennai -60.

First they told it will be delivered in a week, Then they said it was door locked but we were at home on the day they said it will come.

But now they say booking has been cancelled .

Please take necessary steps.

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Address: South Delhi, Delhi

i had applied for new gas connection on 28/3/2011.my booking no is [protected] but i did not get new connection till today.sukhdev vihar gas service provider ont give good response.on 26/8/2011 i have deposited amount RS 250 for hot plate inspection.the time for inspection is withen 7 days but not today gas provider did not send boy to inspect .pls redd my grievance as soon as possible

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Address: Kutch, Gujarat

Myself is Indande LPG Customer having CSC No.7703 at Bhuj. Recently the customers of State Civil Supply has been transferred to M/s.Sahajanand Indane Gas Agency, Station Road, Bhuj. I have booked my cylinder on 26/08/2011 but till today they have failed to deliver. I tried to contact them on their telephone No. 253007 and 250505 but continuously from 1000am to 1100am I got the numbers engaged. I personally visited the office but I could not be given satisfactory reply saying still three four days I have to wait. Regarding contact on telephone they did not given me satisfactory reply. I was asked to note down the number written which I was having already. Thus, the service is very very poor and and delay in supplying the cylinder is abnormal. I request to investigate the matter and why so delay and why they keep the phone away from the cradle harassing customer and people has to run down.

Hoping early and prompt action in the matter.

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Address: SAS Nagar, Punjab

Dear Sir/Mam
I am a of house no. 263 mamta enclave , zirakpur. I have applied for indane gas new connection on 1 march 2011 . my registration no. is 4440. But till date i did not get my connection. Every time agency people told that it will take 2 months . this is now frustrating for me. kindly do the needful. my mobile no. is [protected].

Rergards
Kuldeep sharma

Aug 13, 2020

Complaint marked as Resolved

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S

shakuntla sharma

from New Delhi, Delhi

Indane Gas Agency — new indane gas connection

Dear sir,
I want to get a new indane gas connection.i visited goodwill gas agency and himmat gas agency.Both of them have refused to book my connection because i dont want to purchase the stove from them.I already have an ISI mark stove.Please help me getting a connection.

M

Mohit

from Noida, Uttar Pradesh

I want new gas connection but dealer is not giving it.
i am giving Affidavit, PAN Card, Bank Statement, Company Letter Head Conformation etc. for it.

He is saying that rasan card is must for new gas connection.

i am facing a lot of problem due to it.
please help me.

Indian Gas Dealer Address--
Deep gas Agency,
Sec-7, HUDA Market
Faridabad-121004

R

rathod.dipakkumar.laxmanbhai

from Pune, Maharashtra

i want to transfer my connction.so want it to know what is the of Distributer of indian gas Agency from dharmaj district Anand.please reply.

K

Kamal

from Ranchi, Jharkhand

In Garhwa District Gas not deleviary in time. Here Gas Blacking.

S

sushil kumar singh

from Mumbai, Maharashtra

Dear Sir,

My name is sushil kumar singh .my residence at L1a Ext.36/2, mohan garden, uttam nagar, New Delhi.I am looking for new gas connection from last 6th month.And i have all the required paper proof for same.But the staff of Gas agency in my area i.e Raj Flame, Kakrola morh, uttam nagar.They always says that new connection are not open, come after 2 month.When 6 months back i gone there, they said come next month, when i gone there in next month then they said same reply come after 2 month.I had already given my Elecrticity bill and property paper xerox to there manager.But he is saying when the connection will be open then we will start process, he didn't give any form or reciept against proof of paper submission.The treatement of agency staff to customers is really pathetic.No body is bothered.

Please help me out.

Regards

Sushil singh
[protected]

S

sunil kumar nayak

from Noida, Uttar Pradesh

Jun 11, 2011

Dear Sir I have Booked a new gas Connection In Indian Gas Agency Pratap Vihar in Sep-2010 with the name of Sunil Kumar Nayak address- Hn-33/1 Sarvodaya Nagar Pratap Vihar Vijay nagr . But there are no respose to till date in last 10 months. I am very Disappointd with this service . I Hope you will do better. Sp Please kindly do the needful as earliest.

Thnaks
Regards
Sunil Kumar Nayak
[protected]

S

shashi bhushan PAL

from Jalandhar, Punjab

Nov 3, 2012

Dear Sir/Mam
I am from kotkapura . I have applied for insane gas new connection on 3 month ago but till date i do not get any positive information from agency, Every time agency people told that it will take 2 months, 1 month etc.kindly do the needful and resolve the issue as soon as possible.

Rergards
Shashi Bhushan

Dainik bhaskar group
Sr. Executive HR
[protected]

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Address: Durg, Chhattisgarh

Indane distributor "shakti gas agencyâ€ street-3, sector-4, bhilai 490001 chhattisgarh, never mends his wrong ways. regularly ignores telephone booking. even on receiving call, it is not found on his record & cuts phone without giving booking no. he has mobile no. but refill booking is never done & never gives confirmation. he never delivers refill cylinder in time, not even after over a month. we are suferring at his hands for years. we are always short of lpg due to his irregular & much delayed delivery, even with two cylinders. also in cash & carry, he never returns â€œchargesâ€. i can produce his malpractices including our booked cylinder delivered2 others on extra kickbacks. i booked lpg on 03.08.11, chased everyweek4 early delivery. but â€œnon-senseâ€ left it pending todate. please punish him suitably & set him right, so that no such delay re-occurs.

Indane consumer : s 011411
M. a. hadi. [protected]@gmail.com
[protected]

Shame, shame on the indane website where they have feedback / complaint provision at : (http://webapp.indianoil.co.in/paribhavam/? tomktgis=2) but it is not confirmed upon online submission after all proper fillings of the format, may be to aviod responsibility for action against distrilbutor and its remedy. there is service breach on the part of indane / ioc. any takers please! may the officials act now!!

Indane consumer : s 011411
M. a. hadi. [protected]@gmail.com
[protected]

Aug 13, 2020

Complaint marked as Resolved

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A

Asis Kr. Sen

from Vuyyuru, Andhra Pradesh

Indane Gas — Too much delay in refill supply

Dear sir,

My consumer no. Is 35660 of monmohini gas agency, durgapur, west bengal. Sir, previously my connection was at akash gas agency, durgapur, west bengal. For their problem in refill supply, you have suggested me to transfer my connection at monmohini gas agency, as my area is near to monmohini. So, as per your valuable suggestion i have transered my connection to monmohini.

Now, sir i have booked for a refill supply on 31/12/2010. Till date (27.01.2010) they have not supplied my last booking and also they are not taking another booking. They told me that i can book my next refill after delivery of last booking and the supply is inadequate, and suggested us to contact with indane/ indian oil. Now see, i have got my last refill between 23-29 of december 2009. They are showing indane /indian oil regarding type of booking and delivery system. They told me that any refill booking will be supplied after 30 days. Is there any such system of supply? I am really confused, what is being going on. Also, they are delivering cylinders to the customers who are bringing their cylinders personally and not adjusting the delivery charge also. By this way they are forcing us for non home delivery.

Also for your kind information, my last refill was supplied between 23-29 december 2009, but they have taken a signature on the receipt copy which has the pre-printed date of delivery 16.12.2009.

Sir, i am 70+, it is not possible to follow up at agent's office on regular basis. Please look after this matter, so that this type of problem can be solved for many customers.

Thanking you.

Regards.

[protected]

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Address: West Delhi, Delhi

Date: 3-9-2011

To

RAM NIWAS GOEL, M.COM, LL.B.
RAM NIWAS GOEL, M.Com.,LL.B.
77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
P.O.KRISHNA NAGAR, DELHI-51
DELHI Delhi
110051
[protected]@gmail.com
25321543
[protected]

Dear Sir(s)
Sub: You Letter/Complaint ref:-
Registration Number: Description:FEEDBACK COMPLAINT No.
175877 DATED 03/09/2011 AND WITH LPG DISTRIBUTOR COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG

Aug 13, 2020

Complaint marked as Resolved

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R

RAMNIWASGOEL

from Noida, Uttar Pradesh

Sep 3, 2011

Date: 3-9-2011

To

RAM NIWAS GOEL, M.COM, LL.B.
RAM NIWAS GOEL, M.Com., LL.B.
77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
P.O.KRISHNA NAGAR, DELHI-51
DELHI Delhi
110051
[protected]@gmail.com
25321543
[protected]

Dear Sir(s)
Sub: You Letter/Complaint ref:-
Registration Number: Description:
175877 COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG

P

pen

from Gurgaon, Haryana

Sep 13, 2011

SUB : LAST 4 MONTHS YOUR DISTRIBUTOR EXTRA CHARGED RS. 25.00 FOR A CYLINDER.

Dear Sir,
I am a customer in your organisation thru you distributor M/S. Usha Gas Service, DDA Flat, Mirdard Road, New Delhi - 110002, Phone #[protected]/2233 . MY CONSOMER NO. - 18446 . Always I have booked my cylinder thru your Mobile Service. But your distributor have supplied me cylinder after 8/9 days to booking date & after 2/3 times personally visit showroom or phone call to distributors. Every time they charged extra Rs. 25/- due to supplied before 12 pm.

PLEASE TAKE ACTION IMMEDIATELY.

Thanks Regards,

Joyanto Ganguly.

Mobile # [protected].
email ID - j.[protected]@harpercollins-india.com

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Address: Central Delhi, Delhi

I have gas connection is no.12484 and my gas distribution is Banaras Gas Service.

I booked gas on 4th August. 2011 via IVR and got refill booking no. is [protected] through SMS.

On[protected] i got SMS that against your booking a cash memo 3660 has been generated and cylinder shall be delivered shortly.

and on[protected] i got SMS your cylinder has been delivered against you refill booking 1184 with cash memo 3660.

But in reality i never get delivery of cylinder. i called so many time to the concern agency but they never receive any call there no are as follow[protected],[protected].

Many time i reached them and told about my problem of non-delivery of refill. they told me within two days we will deliver your refill but they don't.

Now i am very frustrated.

Please Please Please Help me to resolve this issue

I will highly obliged to you.

Thanks
Abdul Basit
[protected]

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A

acc

from Mumbai, Maharashtra

Sep 1, 2011

sir

I have gas connection is no.11131 and my gas distribution is s&p. my complaint is i m book my refilled cylender last month but it is not deliverd . i wish somethng wrong with supply. but im booke it again on 23/8/2011 and my booking no is [protected] and my cash memo no is 7585 it not deliverd till date . please reply me why my refilled cylender is not deliverd. its urgent

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Address: Sitamarhi, Bihar

i am indane gas consumer.but i have transfered from ranidanga,siliguri(west Bengal).that cause i transferd my gas connection from old location(indane gas ranidanga,siliguri,west Bengal) to new location(indane gas agency sonabersa,sitamarhi,bihar) on 19/03/2011. But till date gas connection has not provided by new location.he said to me conformation copy is required with transfer certificate but old location agency said we had already transferd via net on same day that way mannual certificate is not required. i have gone new location( sonebarsa,sitamarhi,bihar) 10 times.i have perplexed for gas connection .please solve my problem as a priority basis.thanks

vinay kumar
inspector
1st bn SSB
Under(MHA)

Aug 13, 2020

Complaint marked as Resolved

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Address: Delhi

Dear Sir,

Sub: Gas no.09952.Delay in refill delivery from distribution center SHARMA GAS AGENCY, Uttam Nagar, New Delhi-10059

With due respect I want to register a complaint against the Sharma gas agency, UTTAM NAGAR, responsible for Indane gas delivery. I want to state that we have booked the refill on 22 aug 2011, but the refill has not yet been delivered. We have registered the complaint against the distribution center at the Idane gas helpline number [protected], but action has yet been taken. Our complaint number is 172502 dated 29 aug 2011. We are managing meals from outside from past 10 days.
I request you to please kindly take the necessary action as soon.

Your faithfully

Meenakshi Grover
R-114/A VANI VIHAR
UTTAM NAGAR
NEW DELHI-110059

Aug 13, 2020

Complaint marked as Resolved

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Address: Ghaziabad, Uttar Pradesh

sir,
i am yashpal singh from pilkhuwa, i am feeling very trouble from last six months regarding gas distribution. there are lot of bully persons from pilkhuwa who are given money by agency owner and agency name is nirmal gas service. almost every people of pilhuwa is feeling such problums, when people go to collect their cylinders they are scolded and run away from agencies, there is a huge quantity of black kota, they are very rude about their conversation. so i wan this problems to be resolved as sson as possible. my connection number is-12035.

name- yashpal singh.
contact number-[protected]
address- mohalla pura, pilkhuwa ghaziabad. code-245304

Aug 13, 2020

Complaint marked as Resolved

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B

burhan0112008

from Mumbai, Maharashtra

Nov 22, 2011

Sir,
My gas booking date is 10/11/2011, Mohalla Shivaji Nagar .Consumer No.is 21960.Muche abhi tak gas nahi mill paayehai.Rickshaw wale jo gas distribute karte hai ki gas nahi hai jisse complaint karni hai kar do.

Please Help me.

F

falgunipatel

from Anand, Gujarat

May 1, 2012

i am falguni Patel from anand, i am feeling very trouble since long time regarding gas distribution.the person who have an agency are not delivered cylinder to regular customer & they provide cylinder from taking more many from other person have not legal connection i mean in black.the agency's name is dwarkesh gas agency.

please help me.

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Address: Dewas, Madhya Pradesh

My self Dr. Kuldeep Shrivastava H.I.G., F-2 Chamunda Complex Dewas M.P. Consumer of Indane Gas agency Safe and Swift 258 A.B. Road Dewas M.P. Consumer No is 6030 I have following comlaints against the dealer-
1- They are not supplying refill cylinder on time I have booked on 8-8-2011 but still till today on[protected] not recieved the refill.
2- They have not displayed on notice board of agency the stock position and of which date booking of refill is cleared.
3- Comlaint book is not available or not accessible easily.
4- They have verbal provision that next booking for refill is only after 25 days, this means they hardly supply one cylinder to one consumer in two months.
5- In the black market it is easily available without knowledge of the dealer and involvement of the dealer.

Aug 13, 2020

Complaint marked as Resolved

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Address: Thiruvananthapuram, Kerala

i had booked refill against my gas connection 25305 with Guhane Gas Agency, Kaniyapuram, Thiruvananthapuram about two months back. Literally unable to get them on phone.. inspite of repeated reminders, refill not delivered till date.. it is humiliating.. please do something.. ensure timely replacement without follow up.. ensure telephones are available.. dont give excuse that people were not available at home.. call and deliver.. no pilferage and unfair dealings to ensure smooth supply to actual consumers.. in spite of raids and seizures no improvement in supply.. do something. please.. col k s jos, mob [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Kota, Rajasthan

I HAVE BOOKED GAS CYLINDER WITH RAJASTHAN GAS SERVICE, KOTA Jn. ON 5 AUGUST 11 WHICH IS NOT BEEN SUPPLIED SO FAR, THIS IS A HABITUAL PRATICE OF THIS GAS COMPANY, AFTER RECIVING A GAS CYLINDER ONE CAN NOT BOOK NEXT BOOKING BEFORE COMPLETING 20 DAYS, THIS WAY IT IS MORE THAN 45 DAYS COMPLETED.
FUNNIEST THING IS THAT YOU CAN TAKE CYLINDER FROM GODOWN AFTER GETTING A SLIP FROM GAS COMPANY.
FOR THAT ONE HAS TO TAKE LEAVE FROM JOB AND REACH TO GAS COMPANY AT 9 AM.
STAND IN A LONG LINE.
THEN REACH TO GAS GODOWN WHICH IS ABOUT 6-7 KM FROM COMPANY.
STAND AGAIN IN LINE FOR YOUR CHANCE

THIS IS NOT A SERVICE, IT IS A PUNISHMENT..............
HOPE SOMEONE WILL RACTIFY IT..............

BOOKING NUMBER 19540

Aug 13, 2020

Complaint marked as Resolved

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U

Umapada Paul

from Baduria, West Bengal

Feb 27, 2015

My supplier is BARANAGAR GAS SERVICES I booked for gas cylinder on 29th. Jan'15 and my booking number is 708810 and my customer no s 21522. now to day is the end of the Feb'15 no sign of supply of gas cylinder. May i know when I can get the cylinder?

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Address: North West Delhi, Delhi

Dear Sir,

I booked a Gas Clyindre for refill on[protected] with m/s Kandhari Gas, ROHINI, DELHI-110085.
Till date, viz 29-08-11, it has not been supplied.

This is general complaint with this dealer. It is not the first time always such problem occure. Today on 30 Aug i again call to agency then he told me for agian after 3 days how time a delivery of gas clyinder takes.

Tommorow is EId festival , his is the to much limit of agency this is done at the cost of genuine customers who book refill and are harassed for the supply.

Kindly take some hard action against such BAD agency.

Please help.

Sincerely,
Deepesh Khandelwal - [protected].

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Address: North 24 Parganas, West Bengal

Indane Gas was booked vide booking No. 239513 Dt. 06/08/2011. Consumer No. is 06318. Distributor Name is City Lite., Barasat, North 24 Parganas, West Bengal,India. Ph. No. - [protected].
It has been heared through mobile booking system (Booking status) that the date of delivery of such cyclinder was 18/08/2011. But till date the cyclider not yet being delivered to me. Pl. take necessary action to deliver the same.

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Address: Barmer, Rajasthan

Poor response from Indane Gas Service, Balotra (Rajathan). District- Barmer
Dear Sir,
Your agency office for gas cylinder supply Indane Gas Service, Balotra has given the following no.[protected] for booking gas refill. It is common phenomena that for booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call.Even they are use to keep the phone aside even after our call connects. Please take necessary action against the agency so that they can improve upon services.
Further the quantity of gas supplied in the cylinders are less, earlier one cylinder was serving for more than a month time, now it hardly lasts for 20-24 days.
Since last fifteen days I am trying to book a refill but unable to contact them as the numbers mentioned above are continuously busy.
Please improve upon services of your agents.
Regards
Dhirah Mehta (Consumer No. 15239)
Naiyon Ka Bas , Nayapura
Balotra ( Rajasthan )

Aug 13, 2020

Complaint marked as Resolved

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Address: Bhopal, Madhya Pradesh

THERE IS ALWAYS MUCH DELAY IN SUPPLY OF REFILL CYLINDER BY PRIYANKA GAS, LAL GHATI, BHOPAL. MY CONSUMER NUMBER IS 1588

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C

Complainant5312881

from Tellicherry, Kerala

We booked for refill on 25/09/09 and got token no as 26. Our elear is happy gas, Kanhirode, Kanuur, kerala. But we didn't get the supply till date. So we contacted them one week before. They informed that they will supply the refill next time, when their delivery vehicle passing our area. But even their delivery vehicle supplied in our are, they didn't delivered to us. So we contacted them over phone again yesterday, they replied that, there is no pending request from us for refill. It is absolutely wrong and contrary to their earlier reply. We also registerd a complait before one week through toll free no. Please do the needful at the earliest. In our prevous experience also, they didn't supplied the refill in time. they usually delayed for 40 to 45 days.

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