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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 494

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M
maqsoom
from Gurgaon, Haryana
Sep 5, 2011
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Address: South Delhi, Delhi

i had applied for new gas connection on 28/3/2011.my booking no is [protected] but i did not get new connection till today.sukhdev vihar gas service provider ont give good response.on 26/8/2011 i have deposited amount RS 250 for hot plate inspection.the time for inspection is withen 7 days but not today gas provider did not send boy to inspect .pls redd my grievance as soon as possible
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    S
    Sadruddin Khoja
    from Dhamtari, Chhattisgarh
    Sep 5, 2011
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    Address: Kutch, Gujarat

    Myself is Indande LPG Customer having CSC No.7703 at Bhuj. Recently the customers of State Civil Supply has been transferred to M/s.Sahajanand Indane Gas Agency, Station Road, Bhuj. I have booked my cylinder on 26/08/2011 but till today they have failed to deliver. I tried to contact them on their telephone No. 253007 and 250505 but continuously from 1000am to 1100am I got the numbers engaged. I personally visited the office but I could not be given satisfactory reply saying still three four days I have to wait. Regarding contact on telephone they did not given me satisfactory reply. I was asked to note down the number written which I was having already. Thus, the service is very very poor and and delay in supplying the cylinder is abnormal. I request to investigate the matter and why so delay and why they keep the phone away from the cradle harassing customer and people has to run down.

    Hoping early and prompt action in the matter.
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      xeroxkuldeep
      from Mumbai, Maharashtra
      Sep 4, 2011
      Resolved
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      Resolved

      Address: SAS Nagar, Punjab

      Dear Sir/Mam
      I am a of house no. 263 mamta enclave , zirakpur. I have applied for indane gas new connection on 1 march 2011 . my registration no. is 4440. But till date i did not get my connection. Every time agency people told that it will take 2 months . this is now frustrating for me. kindly do the needful. my mobile no. is [protected].

      Rergards
      Kuldeep sharma
      Aug 13, 2020
      Complaint marked as Resolved 

      Indane Gas Agency — new indane gas connection

      Dear sir,
      I want to get a new indane gas connection.i visited goodwill gas agency and himmat gas agency.Both of them have refused to book my connection because i dont want to purchase the stove from them.I already have an ISI mark stove.Please help me getting a connection.
      I want new gas connection but dealer is not giving it.
      i am giving Affidavit, PAN Card, Bank Statement, Company Letter Head Conformation etc. for it.

      He is saying that rasan card is must for new gas connection.

      i am facing a lot of problem due to it.
      please help me.

      Indian Gas Dealer Address--
      Deep gas Agency,
      Sec-7, HUDA Market
      Faridabad-121004
      i want to transfer my connction.so want it to know what is the of Distributer of indian gas Agency from dharmaj district Anand.please reply.
      In Garhwa District Gas not deleviary in time. Here Gas Blacking.
      Dear Sir,

      My name is sushil kumar singh .my residence at L1a Ext.36/2, mohan garden, uttam nagar, New Delhi.I am looking for new gas connection from last 6th month.And i have all the required paper proof for same.But the staff of Gas agency in my area i.e Raj Flame, Kakrola morh, uttam nagar.They always says that new connection are not open, come after 2 month.When 6 months back i gone there, they said come next month, when i gone there in next month then they said same reply come after 2 month.I had already given my Elecrticity bill and property paper xerox to there manager.But he is saying when the connection will be open then we will start process, he didn't give any form or reciept against proof of paper submission.The treatement of agency staff to customers is really pathetic.No body is bothered.

      Please help me out.

      Regards

      Sushil singh
      [protected]
      Dear Sir I have Booked a new gas Connection In Indian Gas Agency Pratap Vihar in Sep-2010 with the name of Sunil Kumar Nayak address- Hn-33/1 Sarvodaya Nagar Pratap Vihar Vijay nagr . But there are no respose to till date in last 10 months. I am very Disappointd with this service . I Hope you will do better. Sp Please kindly do the needful as earliest.



      Thnaks
      Regards
      Sunil Kumar Nayak
      [protected]
      Dear Sir/Mam
      I am from kotkapura . I have applied for insane gas new connection on 3 month ago but till date i do not get any positive information from agency, Every time agency people told that it will take 2 months, 1 month etc.kindly do the needful and resolve the issue as soon as possible.

      Rergards
      Shashi Bhushan

      Dainik bhaskar group
      Sr. Executive HR
      [protected]
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        M
        m.a.hadi
        from Raipur, Chhattisgarh
        Sep 3, 2011
        Resolved
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        Resolved

        Address: Durg, Chhattisgarh

        Indane distributor "shakti gas agency” street-3, sector-4, bhilai 490001 chhattisgarh, never mends his wrong ways. regularly ignores telephone booking. even on receiving call, it is not found on his record & cuts phone without giving booking no. he has mobile no. but refill booking is never done & never gives confirmation. he never delivers refill cylinder in time, not even after over a month. we are suferring at his hands for years. we are always short of lpg due to his irregular & much delayed delivery, even with two cylinders. also in cash & carry, he never returns “charges”. i can produce his malpractices including our booked cylinder delivered2 others on extra kickbacks. i booked lpg on 03.08.11, chased everyweek4 early delivery. but “non-sense” left it pending todate. please punish him suitably & set him right, so that no such delay re-occurs.

        Indane consumer : s 011411
        M. a. hadi. [protected]@gmail.com
        [protected]

        Shame, shame on the indane website where they have feedback / complaint provision at : (http://webapp.indianoil.co.in/paribhavam/? tomktgis=2) but it is not confirmed upon online submission after all proper fillings of the format, may be to aviod responsibility for action against distrilbutor and its remedy. there is service breach on the part of indane / ioc. any takers please! may the officials act now!!

        Indane consumer : s 011411
        M. a. hadi. [protected]@gmail.com
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Indane Gas — Too much delay in refill supply

        Dear sir,

        My consumer no. Is 35660 of monmohini gas agency, durgapur, west bengal. Sir, previously my connection was at akash gas agency, durgapur, west bengal. For their problem in refill supply, you have suggested me to transfer my connection at monmohini gas agency, as my area is near to monmohini. So, as per your valuable suggestion i have transered my connection to monmohini.

        Now, sir i have booked for a refill supply on 31/12/2010. Till date (27.01.2010) they have not supplied my last booking and also they are not taking another booking. They told me that i can book my next refill after delivery of last booking and the supply is inadequate, and suggested us to contact with indane/ indian oil. Now see, i have got my last refill between 23-29 of december 2009. They are showing indane /indian oil regarding type of booking and delivery system. They told me that any refill booking will be supplied after 30 days. Is there any such system of supply? I am really confused, what is being going on. Also, they are delivering cylinders to the customers who are bringing their cylinders personally and not adjusting the delivery charge also. By this way they are forcing us for non home delivery.

        Also for your kind information, my last refill was supplied between 23-29 december 2009, but they have taken a signature on the receipt copy which has the pre-printed date of delivery 16.12.2009.

        Sir, i am 70+, it is not possible to follow up at agent's office on regular basis. Please look after this matter, so that this type of problem can be solved for many customers.

        Thanking you.

        Regards.

        [protected]
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          R
          RAMNIWASGOEL
          from Noida, Uttar Pradesh
          Sep 3, 2011
          Resolved
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          Resolved

          Address: West Delhi, Delhi

          Date: 3-9-2011

          To

          RAM NIWAS GOEL, M.COM, LL.B.
          RAM NIWAS GOEL, M.Com.,LL.B.
          77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
          P.O.KRISHNA NAGAR, DELHI-51
          DELHI Delhi
          110051
          [protected]@gmail.com
          25321543
          [protected]



          Dear Sir(s)
          Sub: You Letter/Complaint ref:-
          Registration Number: Description:FEEDBACK COMPLAINT No.
          175877 DATED 03/09/2011 AND WITH LPG DISTRIBUTOR COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG
          Aug 13, 2020
          Complaint marked as Resolved 
          Date: 3-9-2011

          To

          RAM NIWAS GOEL, M.COM, LL.B.
          RAM NIWAS GOEL, M.Com., LL.B.
          77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
          P.O.KRISHNA NAGAR, DELHI-51
          DELHI Delhi
          110051
          [protected]@gmail.com
          25321543
          [protected]



          Dear Sir(s)
          Sub: You Letter/Complaint ref:-
          Registration Number: Description:
          175877 COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG
          SUB : LAST 4 MONTHS YOUR DISTRIBUTOR EXTRA CHARGED RS. 25.00 FOR A CYLINDER.

          Dear Sir,
          I am a customer in your organisation thru you distributor M/S. Usha Gas Service, DDA Flat, Mirdard Road, New Delhi - 110002, Phone #[protected]/2233 . MY CONSOMER NO. - 18446 . Always I have booked my cylinder thru your Mobile Service. But your distributor have supplied me cylinder after 8/9 days to booking date & after 2/3 times personally visit showroom or phone call to distributors. Every time they charged extra Rs. 25/- due to supplied before 12 pm.

          PLEASE TAKE ACTION IMMEDIATELY.

          Thanks Regards,

          Joyanto Ganguly.

          Mobile # [protected].
          email ID - j.[protected]@harpercollins-india.com
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            A
            abndel
            from Delhi, Delhi
            Sep 2, 2011
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            Address: Central Delhi, Delhi

            I have gas connection is no.12484 and my gas distribution is Banaras Gas Service.

            I booked gas on 4th August. 2011 via IVR and got refill booking no. is [protected] through SMS.

            On[protected] i got SMS that against your booking a cash memo 3660 has been generated and cylinder shall be delivered shortly.

            and on[protected] i got SMS your cylinder has been delivered against you refill booking 1184 with cash memo 3660.

            But in reality i never get delivery of cylinder. i called so many time to the concern agency but they never receive any call there no are as follow[protected],[protected].

            Many time i reached them and told about my problem of non-delivery of refill. they told me within two days we will deliver your refill but they don't.

            Now i am very frustrated.

            Please Please Please Help me to resolve this issue

            I will highly obliged to you.

            Thanks
            Abdul Basit
            [protected]
            sir

            I have gas connection is no.11131 and my gas distribution is s&p. my complaint is i m book my refilled cylender last month but it is not deliverd . i wish somethng wrong with supply. but im booke it again on 23/8/2011 and my booking no is [protected] and my cash memo no is 7585 it not deliverd till date . please reply me why my refilled cylender is not deliverd. its urgent
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              V
              vinaysbcc
              Sep 2, 2011
              Resolved
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              Resolved

              Address: Sitamarhi, Bihar

              i am indane gas consumer.but i have transfered from ranidanga,siliguri(west Bengal).that cause i transferd my gas connection from old location(indane gas ranidanga,siliguri,west Bengal) to new location(indane gas agency sonabersa,sitamarhi,bihar) on 19/03/2011. But till date gas connection has not provided by new location.he said to me conformation copy is required with transfer certificate but old location agency said we had already transferd via net on same day that way mannual certificate is not required. i have gone new location( sonebarsa,sitamarhi,bihar) 10 times.i have perplexed for gas connection .please solve my problem as a priority basis.thanks

              vinay kumar
              inspector
              1st bn SSB
              Under(MHA)
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                sheetanshu grover
                from Delhi, Delhi
                Sep 1, 2011
                Resolved
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                Address: Delhi

                Dear Sir,

                Sub: Gas no.09952.Delay in refill delivery from distribution center SHARMA GAS AGENCY, Uttam Nagar, New Delhi-10059

                With due respect I want to register a complaint against the Sharma gas agency, UTTAM NAGAR, responsible for Indane gas delivery. I want to state that we have booked the refill on 22 aug 2011, but the refill has not yet been delivered. We have registered the complaint against the distribution center at the Idane gas helpline number [protected], but action has yet been taken. Our complaint number is 172502 dated 29 aug 2011. We are managing meals from outside from past 10 days.
                I request you to please kindly take the necessary action as soon.

                Your faithfully

                Meenakshi Grover
                R-114/A VANI VIHAR
                UTTAM NAGAR
                NEW DELHI-110059
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rs11940
                  from Mumbai, Maharashtra
                  Aug 31, 2011
                  Resolved
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                  Resolved

                  Address: Ghaziabad, Uttar Pradesh

                  sir,
                  i am yashpal singh from pilkhuwa, i am feeling very trouble from last six months regarding gas distribution. there are lot of bully persons from pilkhuwa who are given money by agency owner and agency name is nirmal gas service. almost every people of pilhuwa is feeling such problums, when people go to collect their cylinders they are scolded and run away from agencies, there is a huge quantity of black kota, they are very rude about their conversation. so i wan this problems to be resolved as sson as possible. my connection number is-12035.

                  name- yashpal singh.
                  contact number-[protected]
                  address- mohalla pura, pilkhuwa ghaziabad. code-245304
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir,
                  My gas booking date is 10/11/2011, Mohalla Shivaji Nagar .Consumer No.is 21960.Muche abhi tak gas nahi mill paayehai.Rickshaw wale jo gas distribute karte hai ki gas nahi hai jisse complaint karni hai kar do.


                  Please Help me.
                  i am falguni Patel from anand, i am feeling very trouble since long time regarding gas distribution.the person who have an agency are not delivered cylinder to regular customer & they provide cylinder from taking more many from other person have not legal connection i mean in black.the agency's name is dwarkesh gas agency.


                  please help me.
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                    D
                    dr kuldeep shrivastava
                    from Delhi, Delhi
                    Aug 31, 2011
                    Resolved
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                    Resolved

                    Address: Dewas, Madhya Pradesh

                    My self Dr. Kuldeep Shrivastava H.I.G., F-2 Chamunda Complex Dewas M.P. Consumer of Indane Gas agency Safe and Swift 258 A.B. Road Dewas M.P. Consumer No is 6030 I have following comlaints against the dealer-
                    1- They are not supplying refill cylinder on time I have booked on 8-8-2011 but still till today on[protected] not recieved the refill.
                    2- They have not displayed on notice board of agency the stock position and of which date booking of refill is cleared.
                    3- Comlaint book is not available or not accessible easily.
                    4- They have verbal provision that next booking for refill is only after 25 days, this means they hardly supply one cylinder to one consumer in two months.
                    5- In the black market it is easily available without knowledge of the dealer and involvement of the dealer.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      ksjos
                      from Ichchapuram, Andhra Pradesh
                      Aug 30, 2011
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala

                      i had booked refill against my gas connection 25305 with Guhane Gas Agency, Kaniyapuram, Thiruvananthapuram about two months back. Literally unable to get them on phone.. inspite of repeated reminders, refill not delivered till date.. it is humiliating.. please do something.. ensure timely replacement without follow up.. ensure telephones are available.. dont give excuse that people were not available at home.. call and deliver.. no pilferage and unfair dealings to ensure smooth supply to actual consumers.. in spite of raids and seizures no improvement in supply.. do something. please.. col k s jos, mob [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        B
                        benedictm
                        from Delhi, Delhi
                        Aug 30, 2011
                        Resolved
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                        Resolved

                        Address: Kota, Rajasthan

                        I HAVE BOOKED GAS CYLINDER WITH RAJASTHAN GAS SERVICE, KOTA Jn. ON 5 AUGUST 11 WHICH IS NOT BEEN SUPPLIED SO FAR, THIS IS A HABITUAL PRATICE OF THIS GAS COMPANY, AFTER RECIVING A GAS CYLINDER ONE CAN NOT BOOK NEXT BOOKING BEFORE COMPLETING 20 DAYS, THIS WAY IT IS MORE THAN 45 DAYS COMPLETED.
                        FUNNIEST THING IS THAT YOU CAN TAKE CYLINDER FROM GODOWN AFTER GETTING A SLIP FROM GAS COMPANY.
                        FOR THAT ONE HAS TO TAKE LEAVE FROM JOB AND REACH TO GAS COMPANY AT 9 AM.
                        STAND IN A LONG LINE.
                        THEN REACH TO GAS GODOWN WHICH IS ABOUT 6-7 KM FROM COMPANY.
                        STAND AGAIN IN LINE FOR YOUR CHANCE

                        THIS IS NOT A SERVICE, IT IS A PUNISHMENT..............
                        HOPE SOMEONE WILL RACTIFY IT..............

                        BOOKING NUMBER 19540
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        My supplier is BARANAGAR GAS SERVICES I booked for gas cylinder on 29th. Jan'15 and my booking number is 708810 and my customer no s 21522. now to day is the end of the Feb'15 no sign of supply of gas cylinder. May i know when I can get the cylinder?
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                          DEEPESH KHANDELWAL
                          from Pune, Maharashtra
                          Aug 30, 2011
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                          Address: North West Delhi, Delhi

                          Dear Sir,

                          I booked a Gas Clyindre for refill on[protected] with m/s Kandhari Gas, ROHINI, DELHI-110085.
                          Till date, viz 29-08-11, it has not been supplied.

                          This is general complaint with this dealer. It is not the first time always such problem occure. Today on 30 Aug i again call to agency then he told me for agian after 3 days how time a delivery of gas clyinder takes.

                          Tommorow is EId festival , his is the to much limit of agency this is done at the cost of genuine customers who book refill and are harassed for the supply.

                          Kindly take some hard action against such BAD agency.

                          Please help.

                          Sincerely,
                          Deepesh Khandelwal - [protected].
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                            Sujit Dey.
                            from Bengaluru, Karnataka
                            Aug 30, 2011
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                            Address: North 24 Parganas, West Bengal

                            Indane Gas was booked vide booking No. 239513 Dt. 06/08/2011. Consumer No. is 06318. Distributor Name is City Lite., Barasat, North 24 Parganas, West Bengal,India. Ph. No. - [protected].
                            It has been heared through mobile booking system (Booking status) that the date of delivery of such cyclinder was 18/08/2011. But till date the cyclider not yet being delivered to me. Pl. take necessary action to deliver the same.
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                              M
                              mehta bharat
                              from Jind, Haryana
                              Aug 30, 2011
                              Resolved
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                              Resolved

                              Address: Barmer, Rajasthan

                              Poor response from Indane Gas Service, Balotra (Rajathan). District- Barmer
                              Dear Sir,
                              Your agency office for gas cylinder supply Indane Gas Service, Balotra has given the following no.[protected] for booking gas refill. It is common phenomena that for booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call.Even they are use to keep the phone aside even after our call connects. Please take necessary action against the agency so that they can improve upon services.
                              Further the quantity of gas supplied in the cylinders are less, earlier one cylinder was serving for more than a month time, now it hardly lasts for 20-24 days.
                              Since last fifteen days I am trying to book a refill but unable to contact them as the numbers mentioned above are continuously busy.
                              Please improve upon services of your agents.
                              Regards
                              Dhirah Mehta (Consumer No. 15239)
                              Naiyon Ka Bas , Nayapura
                              Balotra ( Rajasthan )
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                sa1234_ali
                                from Ratlam, Madhya Pradesh
                                Aug 29, 2011
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                                Address: Bhopal, Madhya Pradesh

                                THERE IS ALWAYS MUCH DELAY IN SUPPLY OF REFILL CYLINDER BY PRIYANKA GAS, LAL GHATI, BHOPAL. MY CONSUMER NUMBER IS 1588
                                We booked for refill on 25/09/09 and got token no as 26. Our elear is happy gas, Kanhirode, Kanuur, kerala. But we didn't get the supply till date. So we contacted them one week before. They informed that they will supply the refill next time, when their delivery vehicle passing our area. But even their delivery vehicle supplied in our are, they didn't delivered to us. So we contacted them over phone again yesterday, they replied that, there is no pending request from us for refill. It is absolutely wrong and contrary to their earlier reply. We also registerd a complait before one week through toll free no. Please do the needful at the earliest. In our prevous experience also, they didn't supplied the refill in time. they usually delayed for 40 to 45 days.
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                                  M
                                  mukeshanq
                                  from Mumbai, Maharashtra
                                  Aug 29, 2011
                                  Resolved
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                                  Resolved

                                  Address: Alappuzha, Kerala

                                  I am customer of Indane Gas. My consumer number is 349 with Gurukripa Gas Agency, Alappuzha, Kerala.

                                  I had booked gas couple of weeks back. The agency informed that the gas was send through one person, Mr. Anil (mob No.[protected] on 12/08/2011.

                                  But till date(29/8/2011) we have not received gas. On contacting the gas agency, they are shredding off their responsibility by saying that they have sent the gas on 12/08/2011 and now we have to contact Mr. Anil. He inturn is not picking his mobile. Further, the gas agency is refusing to accept booking of another gas with reason that once booked further booking can be taken only after 21 days.

                                  Sir, we doubt that the gas which was sent to us was redirected to some one else. The phone number of the gas agency is[protected].

                                  Yours faithfully,

                                  M K Sankaranarayanan
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  refilling of gas
                                  Dear sir,
                                  my consumer no is 22203, Distributor,Shri Darshan Gas Agency, 18,pallav tower,pallavpuram,meerut
                                  We have refilling problem since last so many days.We book refill on dated[protected] ,voucher no.5763,but not supplied upto[protected].
                                  He speaks very arrogantly. Everytimes for single refilling we went 5-6 times.
                                  sir, a complaint aginst raveendra gas agency anayady kollam, thay are disconnected his telephone last one week.we daily trying for gas booking, but no respons .the numper is [protected], [protected].pls do the needfull.they are not supply gas properly
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                                    Lt Gen KK Khanna
                                    from Dehra Dun, Uttarakhand
                                    Aug 29, 2011
                                    Resolved
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                                    Address: Dehradun, Uttarakhand

                                    I have booked for a cylinder refill on 18 July and given no 7162. The Gas agency is Shiva Gas Service in Dehradun.

                                    Till date 29 August cylinder has not been supplied despite reminders
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Indian oil corporation — non supply of gas

                                    My gas connection no is 23057 .It is issued from IMPERIAL GAS SERVICE(Kanpur,Parade).They take at least one and half month to two months to deliver one Gas.For further boo king they count from the date of delivery.My latest booking is on 03.01.2012 .Booking No 773.This is still pending for delivery even after two months.Please enquire ,you will get the same descrepancies.in our previous deliveries. M.Jamal Siddique,Kanpur ifteharabad.
                                    Delay supply of LPG Cylinder
                                    Dear Sir,
                                    I am LPG gas consumer, I deal with M/s Siva shankar agencies, porur, Chennai-600116. who are the distributor of my area, My consumer No. 8847. My problem is after delivery receipt for refill was raised last month 22.10.2012 but till date we have not been delivered the cylinder. when i contacted the distributor they are not giving reply regarding the non delivery of the cylinder.we want to know whether the distributor will take responsibility till the delivery to the consumer or only they will raise the delivery receipt and keep quite. we want the solution for this types of problems or please guide me whom I should contact. Hope you can solve this problem.
                                    Regards
                                    S.Elangovan
                                    I am one of a gas consumer (THROUGH MY FATHER) residing in Defence Colony Dehradun. The supply of my gas cylinders is through the distributor "Shiva Gas Service, Ajabpur, kalan, Hardwar Bypass, Dehradun". THE GAS SUPPLY SERVICE AND THE CUSTOMER SERVICE IN THEIR OFFICE IS REGRETFULLY VERY DISAPPOINTING AND DISGUSTING. THE ONLY TELEPHONE NUMBER[protected] IS NEVER NEVER ANSWERED. YOU MAY PLEASE RING THIS NUMBER AT ANY WORKING TIME AND CHECK IT OUT.
                                    I was in the office and inspite of the staff sitting just a meter away and literally killing flies, did not even attempt to pick up the phone.
                                    Their verbal and body behavior to their customers (mostly old retired Defense Officers and their families) is extremely poor and down grading.
                                    Inspite of waiting 25 - 30 days to refill my cylinder, the office staff have no responsibility to pick up the phone and reply me the reason for the delay.

                                    I suggest to you as a senior management that you kindly visit the office as a non IOC staff and see the results and validity of the above. If I were you, i would replace all the staff at this gas service agency and warn the owner to improve or loose the agency.

                                    I AM WRITING THIS TO YOU, ON BEHALF OF MOSTLY ALL RESIDENTS OF THE DEFENSE COLONY DEHRADUN AND HOPING FOR YOUR QUICK ACTION AND IMPROVEMENT IN SERVICE.

                                    From a suffering Customer

                                    H C Pande
                                    Managing Director
                                    ID Wallem Shipmanagement Hong Kong.
                                    [protected](Mobile)
                                    I am LPG consumer of M/S Premier Gas services, Vasant Mkt, Vasant Vihar.Kanwali Road, Dehradun.the local distributor
                                    of IOC gas cylinders..My consumer no is PG 13808. I had booked refill on 20th Feb 14, but have not received the refill as yet.
                                    This is not for the first time with this agency.This agency takes months to supply the refill cylinder, specially in festive seasons.
                                    Kindly do something to improve the working of this agency and help me to get my refill well in time.
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                                      skg_bhel
                                      from Mumbai, Maharashtra
                                      Aug 29, 2011
                                      Resolved
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                                      Address: Uttar Pradesh

                                      Dear sir,
                                      I am an employee of BHARAT HEAVY ELECTRICALS LIMITED,posted at NTPC Rihand
                                      Nagar Stage-III.Following is some details of mine:

                                      Name of the familiy member DOB RELATION

                                      1) SUROJIT KUMAR GHOSH 06/08/1980 SELF
                                      2) BARNALI GHOSH 23/03/1991 WIFE

                                      ADDRESS: QTR NO:A-18,BHEL RESIDENTIAL COLONY,NTPC RIHAND
                                      NAGAR,BIJPUR,SONEBHADRA,UP-231223.MOB:[protected].

                                      I have applied for a new Domestic LPG connection at RH.STPP EMPLOYEE'S
                                      CONSUMER,RIHANDNAGAR,UP before 3 weeks.But the concerned officer is said
                                      that new connection is not available/closed.Almost regularly I am going to
                                      the Indane Rihand office with the application and returned with upset mind
                                      and also the concerned officer is not ready to take a view of that
                                      application form.He is simply ignoring any quiries except NTPC employees.
                                      Kindly confirm whetaher any NON NTPC employee is eligible for a new gas
                                      connection at rihand nagar or not.And if eligible kindly send the
                                      procedures.I have lodged complains on IOCL website and Indane Gas Sales officer mirzapur in this regard.But no response is received from them.
                                      Please do neccessary in this regard.Loking forward for ur kind reply.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Shailendra Kumar Singh RRB
                                        from Sikar, Rajasthan
                                        Aug 28, 2011
                                        Resolved
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                                        Address: Pratapgarh, Uttar Pradesh

                                        I have a gas connection of indane from shivam gas service. Our consumer no. is04510.
                                        I have domestic connection with D.B.C.
                                        Gas is leakage from regulator. I complaint to our indane distributor he demanded Rs.150/- for change the regulator. As per norms i have deposited the security for regulator at the time of connection & my regulator is not broken.
                                        now kindly help us for change the same.
                                        Thanking you
                                        Shailendra Kumar Singh
                                        mob.[protected]
                                        Landline no. [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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