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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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B
binay prasad jaiswal
from Bengaluru, Karnataka
Sep 15, 2011
Resolved
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Address: Godda, Jharkhand

Dear Sir/madam,

Name of the Deaile : M/s Shabnam Gas Agency

I am a consumer of IOCL LPG, my consumer no 555 in the name of Binay Prasad jaiswal.

My local dealer of LPG not supplying gas celynder timely. AS discussed with Dealer's officials they will provide Gas celynder after 40 days from the date of last celynder issue date.

We are facing lots of problem regarding the service of the Dealer. Please Look into this matter on prioriety basic.

With Regards

Jagruk Upbhogta

For Binay Prasad jaiswal
Cont No. [protected]
Aug 13, 2020
Complaint marked as Resolved 
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    B
    b38
    from Kotputli, Rajasthan
    Sep 14, 2011
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    Address: Sultanpur, Uttar Pradesh

    Hi,
    I would like to draw your attention for poor quality of Petrol/Diesal from Indial Oil filling satation near Thana-Munsiganj, Amethi, CSM Nagar, UP.

    The above said subject address Indian Oil Petrol Pump give very dad quality of fuel.Some of the point are summarise as follow-
    1. Its fuel degrade performance of our vehicle
    2. It reduces our vehicle fuel efficiency.
    3. Our vehicle running sound changed (it feel bad)
    4. Pump display shows wrong density of fuel.
    5. During oil filling man stop machine 15 to 50 paisa before.
    6. Operator at filling station are very unprofessional.
    7. If we call for complain register they did not provide us.
    8. If we say some thing regarding oil quality they say IT IS UP TO YOU , IF YOU WANT TO FILL SAME WILL GIVEN OTHERWISE GO TO ANOTHER FILLING STATION.
    9. Other filling station 8KM away, It is expensive for us .
    10. Filling pumps are un-calibrated.

    Fuel prices increases day by day, we are paying it but still we are not getting appropriate quality & quantity of fuel form Indian Oli Filling station. Peopleof our township are prefering to fill fuel from outside like Sultanpur/Allahabad/Lucknow. Bit it is not solution , after all we are customer, we should get the thing for which we pay.

    You are requested to look into the matter & ensure that above 10 complain could be rectify by you effort.

    I hope your response will be positive & customer supportive outcome will come.


    Lakshman Singh
    Address- HAL-Korwa Township,Munsiganj,Amethi,CSM Nagar,UP.
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      S. K. Datta
      from Noida, Uttar Pradesh
      Sep 13, 2011
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      Address: Gurgaon, Haryana

      I have purchased Extra Premium Petrol of Rs. 2156.00 through credit card at 19:27:38 hrs. on 12/09/2011 from IOCL outlet Shri Deep Auto, Main Sector Road, Gurgaon.

      While starting for fuel the digital figures brought to Zero. One staff of outlet has distracted me for not checking the reading on the pretext of redeem of credit card, while other staff suddenly acted as stopping the meter. The other staff told that Rs. 200.00 worth of petrol has been poured showing the meter, but surprisingly there was no digital figure for litre of petrol though simultenously it must flush with amount. It means the staff was lying and cheating. Since I was in a hurry, I told to fill the fuel tank which was amounting to Rs. 1956.00 + Rs. 200.00(Charged unlawfully as narrated above), and I paid through credit card. This is a clear case of cheating and action must be taken on the Petrol outlet by IOC.
      Aug 13, 2020
      Complaint marked as Resolved 
      no action noticed
      I bought a new dezire maruti vehicle which has tank capacity of 42 litre.
      I purchased the vehicle the from dealer with 5 ltr of diesel in the tank which he poured in the tank in front of me through a container.then i stop at IOCL fuel station Matunga East, Mumbai which is 5 km from the maruti dealer and asked to full the tank .imagine they filled 46.15 lts of diesel in my car which makes the capacity of tank 46.15+4.5 =51 ltr approx.which is impossible .i argued and filed a complaint the complaint no is 9521..
      BUT NO RESPONSE till now, they are claiming there is problem with the vehicle when i contacted maruti company.
      they said there is 121 tests done when they ship the vehicle.

      DEFINATELy this petrol pumps are duping the customers
      Anybody looking in this thread from IOCL ???????

      Thanks
      Mudit
      [protected]
      Same thing happened to me in one of the IOCL petrol pump. This is situated below the IIT flyover. They poured 5 litre diesel to my ford figo even after I said to fill the tank. Then they said that they forgot and again started filling till it was full. However, they said that they have started from zero the second time which they did not. Finally the total volume came to 45 litres whereas thee was still 5 litres available from earlier; making it 50 litres. Figo ca is 45lt. Since I was in a hurry, I did not argue much.

      Another case of IOCL petrol pump cheating.
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        S
        Swarup Kumar Paul
        from Delhi, Delhi
        Sep 11, 2011
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        Address: West Bengal

        Sir/Madam,
        I am Swarup Kumar Paul having address as -K 231/4 Patuli ,Kolkata -94,Flat-22. My consumer number is T-3737.Distributor’s name is Baghajatin Gas Service,Kolkata-84.My last order no is 10506 and cash memo no 1083 dated 06.09.2011. It is in use from today. It has been found that gas is leaking from the cylinder valve.It (gas leaking ) happened against refill booking no-222501(cash memo-15861 dated 31.05.2011). I am under fear of accident. Please do something to replace the cylinder.Please take necessary measures so that quality control matter in the factory(refilling) is strengthened.
        Y/F

        Swarup Kumar Paul
        Phone-[protected]
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          S
          ssbahlan
          from Tijara, Rajasthan
          Sep 11, 2011
          Resolved
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          Resolved

          Address: Churu, Rajasthan

          I am bearing the Indane Gas consumer no-R6140. I had booked a refilling of cylinder on 12/08/2011. Till today i.e.,11/09/2011, it is not delivered. May I know the reason of such kind of negligence. The agency name : Sadulpur Indane Gas Service Tehsil Rajgarh Dist - Churu Rajasthan. I request to Indane gas authority to take necessary action against the dealer.
          Aug 13, 2020
          Complaint marked as Resolved 
          YES i agree with complaint-custmer.becouse in this sadulpur indane gas agency since year's everytime continue running away NON DELIVERY OF CYLINDER.this proublum.bloudy-jocker'rascel staff and delivery-boy's.khattara.jugad.whicle.noncence.
          sir
          sadulpur indane gas service not give the cylinder on time. they tkae the home delivery charged.they give token to custmor to take cylinder from their godwan.their proprietor name mr.vinod but i never found him in agency.when we complaint for not delivering cylinder their is a person mr. bedi who used abusive language to custmor.plz take a action against this agency

          sadulpur gas agency — non delivery of cylinders on time

          sir
          the agency not deliver cylinder on time.they use abusive langauage to custmors.the owner this agency mr.vinod never seat in agency.
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            V
            vbskusum
            from Mumbai, Maharashtra
            Sep 10, 2011
            Resolved
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            Address: Udham Singh Nagar, Uttarakhand

            Sir
            I am a consumer of indane gas at Rudrapur gas service rudrapur Distt Udhamsingh nagar Uttarakhand Supply of home delivery takes to much time despite reminders at agency even over one month You can check supply and booking history of my consumer no 19430. the picture will be clear. I am serving out side city and I have no time to make q thereat. Present status of booking is as under: ---
            Booking date 19/8/2011
            Booking order 11387
            Consumer no.19430
            Contact [protected]
            E mail vijay_bahadur.[protected]@sbi.co.in
            Aug 13, 2020
            Complaint marked as Resolved 

            Indane Gas — Too much delay

            The Benaka gas ditributors in RajajiNagar, Bangalore, evern after two weeks of booking have not replaced the cylinder, often dont even pick up the phone

            Indane Gas — Delay in delivery and charging for home delivery

            I am a consumer with Ganraj Indane (Dehuroad, Pune). I have booked my refill on 07th October and yet to receive the refill from the agency. Whenever I call them, they give reasons as company was closed hence no stock or delivery boy not available, stock is finished.

            Its been 20 days I have not received my refill and apart from this, the delivery boy charges Rs 10 for delivery.

            Indane Gas — Delay in Home delivery

            My Self is Dinesh Kumar R/o H.No. 116, Ram Bhawan Delhi Gate Rewari. During the last three days i am constantly trying to book my Gas cylander thru phone. but nobody is picking up the phone. when we try in the evening the bell rings.but in day time no response. this is very frustrating. i am a service man in Gurgaon. we always book the gas on phonr . but i think due to marriage time they are trying to delaying the supply to home.our dealer is Haryana Gas Service, Jhazzar Road Rewari. his Code No. 541716.My connection no. is 452 and phone no. [protected] &[protected]. pl. sort out this problem .
            thanks
            with regards
            Dinesh Kumar
            H.no. 116, Delhi Gate Rewari
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              Wasim Alam
              from Pune, Maharashtra
              Sep 10, 2011
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              Address: Jharkhand

              Kailash Gas Service of Madhupur, District Deoghar, Jharkhand having height of non compliance of the service for which is alotted.
              Instead of consumer service he is serving the the shops & hotels from where he earn extra money.
              You can find domestic Gas cylinder every where at refilling shops & hotels, where customer is waiting for gas months on months.
              He is unable to provide gas even on the festival (Eid).
              My gas was booked on 14-7-11 and I have delivary on 7-9-11 after so many complaints.
              Can any of the authority help the people of Madhupur ?
              I firmly agree with the complainant, since I am also facing the same problem since long.

              Sourav Lachhiramka
              Madhupur, Jharkhand
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                rvbsubramanian
                from Angamali, Kerala
                Sep 7, 2011
                Resolved
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                Address: Ernakulam, Kerala

                I have an Indane Gas Connection thru M/s.Anand Gas Agency, Thammanm, Ernakulam for the last five years. Many times I have noticed that the behaviour of the agency is not up to mark. First, they should understand they are the dealers of a 'Fortune 500' Company. Secondly, the attitude of the Indian Oil Corporation employees is not co-operative. After getting a refill on 01.08.2011, I have tried to book refill thru the IVRS system [protected] but it is understood that once refill is delivered, the distributor has to update the same in their System, unless you can book your next refill. So far, till 7th they have not updated the same and I am unable to book the refill and losing my seniority. Though, this was brought to the notice of the Indian Oil Customer Care at Ernakulam, but to no avail. My past experience with the Indian Oil Sales Officer who is dealing with the said distributor, is not very good and he was advising to cooperate with the distributor instead of solving the problem. What should I do?

                RV Balasubramanian,
                Kaloor, Ernakulam, Kerala
                Consumer No.35675
                Ph.[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  Snair1967
                  from Chennai, Tamil Nadu
                  Sep 7, 2011
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                  Address: East Delhi, Delhi

                  This is to bring to your notice that I was been charged thrice at Image filling Station, Indian Oil Petrol Pump ,Mayurvihar-1(Near City Mall) opp Glaxo Apartments, Delhi. I have filled the fuel vide bill no 404176 dated 7/9/11 for Rs 2339/70.As a practice ,as soon the fuel filled , vehicle need to be taken out from the filling point to give way to other vehicles. I have parked the car and waiting for the credit card charge slip to sign and waited for almost 10 minutes- by the time I got 4 SMS confirmed by my banker for the swapping and debit of Rs 1000/- and Rs 1339/70 three times .,After seeing the SMS I parked the Car and approach the people operating the Card .They were denied and replied they have swapped only once , when I shown them the SMS then they said you take it up with your banker and we have not received any duplicate payment. They were very rude, arrogant and don’t know how to speak to the customers.
                  I would request you to take up with your dealer and do the corrective action immediately. I was very embarrassed with this whole episode and would like you to take some strict action against the corrupted people and confirm back your action before I go to consumer forum.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    Mr D.R BHALLA
                    from Delhi, Delhi
                    Sep 6, 2011
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                    Address: West Delhi, Delhi

                    I am a consumer of Indane gas (Consumer Number 17119), agency M/s. Nair gas service, vikas puri, new delhi-110018.
                    I booked a refill through IVRS ([protected]), on 24-Aug-2011, vide booking number 6362, reference number 1491706.
                    Till date as on 6-Sep-2011, 9:40 PM, no refill has been received. IVRS system informs that the refill has been delivered on 31-Aug-2011. The agency is not reachable on any of its telephone numbers, despite repeated efforts for one full day.

                    There is a general complaint that the refills are being sold in the grey market. Request you to look into this and have the matter investigated.

                    Yours greatfully,
                    Asha Rani
                    W/O D.R. Bhalla
                    289-A, DG-II, Vikaspuri
                    New Delhi-110018
                    +91-[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Indane Gas — Non-receipt of refill cylinder

                    I have Indane Gas connection with Consumer number 22936 from the Happy Home Indane Gas agency in Visakhapatnam. I have booked for a refill cylinder on 1st of June 2009 with booking number of 164, and I was promised delivery of the cylinder in 4 days.
                    However after 22 days I have still not received my refill cylinder.
                    Calling the agency (Ph.no.[protected] always end up in engaged tone, and the rare occassions when it rings no one picks up the phone.
                    Kindly intervene and assure timely supply of refill cylinder.
                    Anitha Thomas
                    I HAD BOOKED FOR REFIL CYLINDER ON[protected] BUT TILL TODAY GAS AGENCY (GOURI INDANE SERVICE, CHUNANGAMVELI, ERUMATHALA P.O PH.[protected]NOT SUPPLYED

                    PLEASE TAKE AACTION
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                      S
                      Sanjeetamalwal
                      from Delhi, Delhi
                      Sep 5, 2011
                      Resolved
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                      Address: North Delhi, Delhi

                      Respected Sir,

                      I SANJEETA MALWAL R/o House No-108/2, Uttaranchal Enclave, Burari, Delhi-110084 applied for new LPG connection from Indane Gas on dated 10/07/2011 after few days I received a letter from Indian Oil Corporation for registering my application. On 16th July I go to our area agency PARUL GAS SERVICE, Jharoda, Delhi-110084, they told me we have no regulator please you come to our office on 5th Aug. Again on 5th August I go to agency again they told me we have no regulator. I shocked on 29th August in front of my eyes they issued two connections one for TEJPAL SINGH & second for SANJEEV SOOD of those people who never fill any application form because they are APPROACHED BY A VIP “agency owner said”. Please tell me we are not eligible persons for get a connection. Please take a legal action against Parul Gas Service, if you not take any action I go to Consumer Court and take a hard action against Indian Oil Corporation, Agency owner & MR. P.K. SUKHIJA (Area Officer).

                      Sanjeeta Malwal
                      [protected]
                      [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Sir

                      i am very disappointed, i filed this complaint on 5th sep but there is nothing response in this matter, it means nobody with common persons like me.

                      Sanjeeta Malwal
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                        S
                        sumathichandrasekaran
                        from Madurai, Tamil Nadu
                        Sep 5, 2011
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                        Address: Chennai, Tamil Nadu

                        Dear Sir, we have booked our gas on 24.7.2011 at our agency Rajesh gas agencies,no.1 Roja nagar, Madhavaram, chennai -60.

                        First they told it will be delivered in a week, Then they said it was door locked but we were at home on the day they said it will come.

                        But now they say booking has been cancelled .

                        Please take necessary steps.
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                          maqsoom
                          from Gurgaon, Haryana
                          Sep 5, 2011
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                          Address: South Delhi, Delhi

                          i had applied for new gas connection on 28/3/2011.my booking no is [protected] but i did not get new connection till today.sukhdev vihar gas service provider ont give good response.on 26/8/2011 i have deposited amount RS 250 for hot plate inspection.the time for inspection is withen 7 days but not today gas provider did not send boy to inspect .pls redd my grievance as soon as possible
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                            Sadruddin Khoja
                            from Dhamtari, Chhattisgarh
                            Sep 5, 2011
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                            Address: Kutch, Gujarat

                            Myself is Indande LPG Customer having CSC No.7703 at Bhuj. Recently the customers of State Civil Supply has been transferred to M/s.Sahajanand Indane Gas Agency, Station Road, Bhuj. I have booked my cylinder on 26/08/2011 but till today they have failed to deliver. I tried to contact them on their telephone No. 253007 and 250505 but continuously from 1000am to 1100am I got the numbers engaged. I personally visited the office but I could not be given satisfactory reply saying still three four days I have to wait. Regarding contact on telephone they did not given me satisfactory reply. I was asked to note down the number written which I was having already. Thus, the service is very very poor and and delay in supplying the cylinder is abnormal. I request to investigate the matter and why so delay and why they keep the phone away from the cradle harassing customer and people has to run down.

                            Hoping early and prompt action in the matter.
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                              xeroxkuldeep
                              from Mumbai, Maharashtra
                              Sep 4, 2011
                              Resolved
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                              Address: SAS Nagar, Punjab

                              Dear Sir/Mam
                              I am a of house no. 263 mamta enclave , zirakpur. I have applied for indane gas new connection on 1 march 2011 . my registration no. is 4440. But till date i did not get my connection. Every time agency people told that it will take 2 months . this is now frustrating for me. kindly do the needful. my mobile no. is [protected].

                              Rergards
                              Kuldeep sharma
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Indane Gas Agency — new indane gas connection

                              Dear sir,
                              I want to get a new indane gas connection.i visited goodwill gas agency and himmat gas agency.Both of them have refused to book my connection because i dont want to purchase the stove from them.I already have an ISI mark stove.Please help me getting a connection.
                              I want new gas connection but dealer is not giving it.
                              i am giving Affidavit, PAN Card, Bank Statement, Company Letter Head Conformation etc. for it.

                              He is saying that rasan card is must for new gas connection.

                              i am facing a lot of problem due to it.
                              please help me.

                              Indian Gas Dealer Address--
                              Deep gas Agency,
                              Sec-7, HUDA Market
                              Faridabad-121004
                              i want to transfer my connction.so want it to know what is the of Distributer of indian gas Agency from dharmaj district Anand.please reply.
                              In Garhwa District Gas not deleviary in time. Here Gas Blacking.
                              Dear Sir,

                              My name is sushil kumar singh .my residence at L1a Ext.36/2, mohan garden, uttam nagar, New Delhi.I am looking for new gas connection from last 6th month.And i have all the required paper proof for same.But the staff of Gas agency in my area i.e Raj Flame, Kakrola morh, uttam nagar.They always says that new connection are not open, come after 2 month.When 6 months back i gone there, they said come next month, when i gone there in next month then they said same reply come after 2 month.I had already given my Elecrticity bill and property paper xerox to there manager.But he is saying when the connection will be open then we will start process, he didn't give any form or reciept against proof of paper submission.The treatement of agency staff to customers is really pathetic.No body is bothered.

                              Please help me out.

                              Regards

                              Sushil singh
                              [protected]
                              Dear Sir I have Booked a new gas Connection In Indian Gas Agency Pratap Vihar in Sep-2010 with the name of Sunil Kumar Nayak address- Hn-33/1 Sarvodaya Nagar Pratap Vihar Vijay nagr . But there are no respose to till date in last 10 months. I am very Disappointd with this service . I Hope you will do better. Sp Please kindly do the needful as earliest.



                              Thnaks
                              Regards
                              Sunil Kumar Nayak
                              [protected]
                              Dear Sir/Mam
                              I am from kotkapura . I have applied for insane gas new connection on 3 month ago but till date i do not get any positive information from agency, Every time agency people told that it will take 2 months, 1 month etc.kindly do the needful and resolve the issue as soon as possible.

                              Rergards
                              Shashi Bhushan

                              Dainik bhaskar group
                              Sr. Executive HR
                              [protected]
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                                m.a.hadi
                                from Raipur, Chhattisgarh
                                Sep 3, 2011
                                Resolved
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                                Resolved

                                Address: Durg, Chhattisgarh

                                Indane distributor "shakti gas agency” street-3, sector-4, bhilai 490001 chhattisgarh, never mends his wrong ways. regularly ignores telephone booking. even on receiving call, it is not found on his record & cuts phone without giving booking no. he has mobile no. but refill booking is never done & never gives confirmation. he never delivers refill cylinder in time, not even after over a month. we are suferring at his hands for years. we are always short of lpg due to his irregular & much delayed delivery, even with two cylinders. also in cash & carry, he never returns “charges”. i can produce his malpractices including our booked cylinder delivered2 others on extra kickbacks. i booked lpg on 03.08.11, chased everyweek4 early delivery. but “non-sense” left it pending todate. please punish him suitably & set him right, so that no such delay re-occurs.

                                Indane consumer : s 011411
                                M. a. hadi. [protected]@gmail.com
                                [protected]

                                Shame, shame on the indane website where they have feedback / complaint provision at : (http://webapp.indianoil.co.in/paribhavam/? tomktgis=2) but it is not confirmed upon online submission after all proper fillings of the format, may be to aviod responsibility for action against distrilbutor and its remedy. there is service breach on the part of indane / ioc. any takers please! may the officials act now!!

                                Indane consumer : s 011411
                                M. a. hadi. [protected]@gmail.com
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Indane Gas — Too much delay in refill supply

                                Dear sir,

                                My consumer no. Is 35660 of monmohini gas agency, durgapur, west bengal. Sir, previously my connection was at akash gas agency, durgapur, west bengal. For their problem in refill supply, you have suggested me to transfer my connection at monmohini gas agency, as my area is near to monmohini. So, as per your valuable suggestion i have transered my connection to monmohini.

                                Now, sir i have booked for a refill supply on 31/12/2010. Till date (27.01.2010) they have not supplied my last booking and also they are not taking another booking. They told me that i can book my next refill after delivery of last booking and the supply is inadequate, and suggested us to contact with indane/ indian oil. Now see, i have got my last refill between 23-29 of december 2009. They are showing indane /indian oil regarding type of booking and delivery system. They told me that any refill booking will be supplied after 30 days. Is there any such system of supply? I am really confused, what is being going on. Also, they are delivering cylinders to the customers who are bringing their cylinders personally and not adjusting the delivery charge also. By this way they are forcing us for non home delivery.

                                Also for your kind information, my last refill was supplied between 23-29 december 2009, but they have taken a signature on the receipt copy which has the pre-printed date of delivery 16.12.2009.

                                Sir, i am 70+, it is not possible to follow up at agent's office on regular basis. Please look after this matter, so that this type of problem can be solved for many customers.

                                Thanking you.

                                Regards.

                                [protected]
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                                  R
                                  RAMNIWASGOEL
                                  from Noida, Uttar Pradesh
                                  Sep 3, 2011
                                  Resolved
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                                  Address: West Delhi, Delhi

                                  Date: 3-9-2011

                                  To

                                  RAM NIWAS GOEL, M.COM, LL.B.
                                  RAM NIWAS GOEL, M.Com.,LL.B.
                                  77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
                                  P.O.KRISHNA NAGAR, DELHI-51
                                  DELHI Delhi
                                  110051
                                  [protected]@gmail.com
                                  25321543
                                  [protected]



                                  Dear Sir(s)
                                  Sub: You Letter/Complaint ref:-
                                  Registration Number: Description:FEEDBACK COMPLAINT No.
                                  175877 DATED 03/09/2011 AND WITH LPG DISTRIBUTOR COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Date: 3-9-2011

                                  To

                                  RAM NIWAS GOEL, M.COM, LL.B.
                                  RAM NIWAS GOEL, M.Com., LL.B.
                                  77, CHANDU PARK, NEAR MCD PRIMARY SCHOOL,
                                  P.O.KRISHNA NAGAR, DELHI-51
                                  DELHI Delhi
                                  110051
                                  [protected]@gmail.com
                                  25321543
                                  [protected]



                                  Dear Sir(s)
                                  Sub: You Letter/Complaint ref:-
                                  Registration Number: Description:
                                  175877 COMPLAINT No.512512 DATED 25.08.2011, COMPLAINT No.531749 DATED 31.08.2011 AND PERSONAL VISIT AT THE DISTRIBUTOR PLACE ON 01.09.2011 DID NOT YIELD ANY RESULT FOR THE LPG GAS LEAKAGE FOR MORE THAN 10 DAYS AND IS A CRIMINAL OFFENCE ON THE PART OF THE SUNDER SHYAM ENTERPRISES AND INDIAN OIL AS WELL. FIR IS LIKELY TO BE GOT REGISTERED WITH THE POLICE COMMISSIONER IN CASE OF ANY FURTHER DELAY. HARISH MOHAN, A-57 OM VIHAR, NEAR UTTAM NAGAR, NEW DELHI-110059 CONSUMER NO.25807 OF INDANE LPG
                                  SUB : LAST 4 MONTHS YOUR DISTRIBUTOR EXTRA CHARGED RS. 25.00 FOR A CYLINDER.

                                  Dear Sir,
                                  I am a customer in your organisation thru you distributor M/S. Usha Gas Service, DDA Flat, Mirdard Road, New Delhi - 110002, Phone #[protected]/2233 . MY CONSOMER NO. - 18446 . Always I have booked my cylinder thru your Mobile Service. But your distributor have supplied me cylinder after 8/9 days to booking date & after 2/3 times personally visit showroom or phone call to distributors. Every time they charged extra Rs. 25/- due to supplied before 12 pm.

                                  PLEASE TAKE ACTION IMMEDIATELY.

                                  Thanks Regards,

                                  Joyanto Ganguly.

                                  Mobile # [protected].
                                  email ID - j.[protected]@harpercollins-india.com
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                                    A
                                    abndel
                                    from Delhi, Delhi
                                    Sep 2, 2011
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                                    Address: Central Delhi, Delhi

                                    I have gas connection is no.12484 and my gas distribution is Banaras Gas Service.

                                    I booked gas on 4th August. 2011 via IVR and got refill booking no. is [protected] through SMS.

                                    On[protected] i got SMS that against your booking a cash memo 3660 has been generated and cylinder shall be delivered shortly.

                                    and on[protected] i got SMS your cylinder has been delivered against you refill booking 1184 with cash memo 3660.

                                    But in reality i never get delivery of cylinder. i called so many time to the concern agency but they never receive any call there no are as follow[protected],[protected].

                                    Many time i reached them and told about my problem of non-delivery of refill. they told me within two days we will deliver your refill but they don't.

                                    Now i am very frustrated.

                                    Please Please Please Help me to resolve this issue

                                    I will highly obliged to you.

                                    Thanks
                                    Abdul Basit
                                    [protected]
                                    sir

                                    I have gas connection is no.11131 and my gas distribution is s&p. my complaint is i m book my refilled cylender last month but it is not deliverd . i wish somethng wrong with supply. but im booke it again on 23/8/2011 and my booking no is [protected] and my cash memo no is 7585 it not deliverd till date . please reply me why my refilled cylender is not deliverd. its urgent
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                                      vinaysbcc
                                      Sep 2, 2011
                                      Resolved
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                                      Address: Sitamarhi, Bihar

                                      i am indane gas consumer.but i have transfered from ranidanga,siliguri(west Bengal).that cause i transferd my gas connection from old location(indane gas ranidanga,siliguri,west Bengal) to new location(indane gas agency sonabersa,sitamarhi,bihar) on 19/03/2011. But till date gas connection has not provided by new location.he said to me conformation copy is required with transfer certificate but old location agency said we had already transferd via net on same day that way mannual certificate is not required. i have gone new location( sonebarsa,sitamarhi,bihar) 10 times.i have perplexed for gas connection .please solve my problem as a priority basis.thanks

                                      vinay kumar
                                      inspector
                                      1st bn SSB
                                      Under(MHA)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        sheetanshu grover
                                        from Delhi, Delhi
                                        Sep 1, 2011
                                        Resolved
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                                        Address: Delhi

                                        Dear Sir,

                                        Sub: Gas no.09952.Delay in refill delivery from distribution center SHARMA GAS AGENCY, Uttam Nagar, New Delhi-10059

                                        With due respect I want to register a complaint against the Sharma gas agency, UTTAM NAGAR, responsible for Indane gas delivery. I want to state that we have booked the refill on 22 aug 2011, but the refill has not yet been delivered. We have registered the complaint against the distribution center at the Idane gas helpline number [protected], but action has yet been taken. Our complaint number is 172502 dated 29 aug 2011. We are managing meals from outside from past 10 days.
                                        I request you to please kindly take the necessary action as soon.

                                        Your faithfully

                                        Meenakshi Grover
                                        R-114/A VANI VIHAR
                                        UTTAM NAGAR
                                        NEW DELHI-110059
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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