Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I am Mr. Rajasekaran residing at Neyveli quarters. i would like to bring to your kind notice the deliver is not happening on time. i had a one souring experience with the delivery man, he asked extra money to deliver the gas but i refused to give or bribe him. Instead of delivering, he took the cylinder with him and delivered to some one. i made a compliant to the agent (GOSAKA GAS SERVICE)at Neyvali immediately and got back my gas cylinder.

After delivering, the delivery man made a promise that he will not deliver the gas on time and will take necessary steps to delay or hold in delivery.

I made a written complaint to Pondicherry area inspector Mr. S Murugasamy on 25/July/2009 via The Professional Courier; this was acknowledged by Mr. Murugasamy on 29/July/2009. I am yet to get a valid reply from him. Please look into it... and solve them as early

It is been a very difficult for me to book and get delivery.

i would like to quote one example:

I and a friend requested for cylinder on 13/06/2011
My request NO: 4827
Friend request No: 4462

The delivery happened to my Friend on 20/June/2011 but when i inquired, the agency manger promised to deliver on 24/June/2011 evening. But he did not do that. Again i called and inquired on 27/June/2011, the agent manager told me that the delivery man had lost the bill and The agent raised a new bill with revised amount on 27/June/2011 and delivered. i was incurred a loss due to negligence, carelessness and intentional work done by the agent manger and delivery man.

Herewith i have furnished my details.

Name: Mr.Rajasekaran
Address: 487 B, Type II, Block - 29, Neyveli 607807
Contact : [protected]
Mail Id: raja.[protected]@gmail.com
Customer No: 23296
Dealer Name:GOSAKA GAS SERVICE, Neyveli,
Dealer Contact No:[protected] /[protected]

Please kindly arrange me to pick or get the cylinder by myself from the agent place, i cannot tolerate this idiotic behavior from the delivery man henceforth.

Thanks and rgds
Mr. Rajasekaran
Neyveli

I booked gas on 27 july' 11 booking no 106 ,customers no AF0797 at Aman gas enterprises ( basti jodhewal chowk, opp. Highway service station, G.T road ludhiana (punjab) office 5014029, 6544029 ) but till date i.e. 22.8.2011 dealer did not supply gas. Every time they take 25 to 27 days to supply gas. Some times due to non receipt of gas at their end there may be delay but not every time. Please see.....................i want to keep in the notice of Indane Distribution companies, that their poor services will affect their brand and it may result in loss of customers.

Dear all
My costumer no IOCL Gas 26672 , Name of Vijendra Kumar sharma

We are online booking no 18 dated idial 9/08/2011 and on the dealer depot compland dated 17/08/2011 in register (Asal Durg ), after that now compaland not resolving that problem same before back one year not timly supling gas , so please take the exan.

It is to inform you that Gas is leaing since 2 days .Requested to arrange replace the regulator immediately.My consumer no.25926,DeePee Enterprises Green Park Market New Delhi-110016.
Mob.[protected]

Complain against Dealer M/s Subh Laxmi I Ti More chas bokaro
name guru prasad
dealer giving bill for rs 429.50 where as they are charging 450 rs at home delivery but they do not supply the reciept of 450Rs. Dealer says that 20 rs chargeble for home delivery each cylinder.
Dealer M/S Subh Laxmi, ITI More P.O Chas Distt Bokaro


house no k /6 housing colony rajendra nagar p o jamgaria via chas dist bokaro jharkhand
consumer no 13789
mobile no [protected]

Mysel[censored]mashankar G. Dixit residing in Kubernagar in Ahmdabad city of Gujarat has made several time complaint for the improper delivery of the Gas cylinder at home but they are always failing to do so. I have already booked my cylinder on 01/08/2011for home delivery and visisted several time to office as they did not delivered it and whenever I go they just say that it has been already sent to your home and make such excuses .

I'm fed up with the system so this is last and final attempt for me.

So pls the do needful for me and give positive respponse to me.

Deatils are:-
Umashankar G. Dixit
Naroda patiya,
Kubernagar, Ahmdabad.
Cust. No :- N38646
Cont. No:- [protected]

Respected sir,
Many village peoples sold their cylinder(Rs.600/each cylinder) to auto drivers. This reason only they booked in gas agencies for cylinder. Many peoples got 2 cylinders but not registered in their ration cards. so they got 3 lt heresin illegally. please stop this illegal business of cylinder sales and receiving herosin.
please verify the gas agencies.(particularly nagercoil to manakudy area)

SIR, I, ASHOK KUMAR TOMER RESIDENT of mohan nagar colony, gali no. 3, pilkhuwa(ghaziabad) , uttar pradesh.booked gas on[protected] and still have not got the delivery. I made a contact with the agency but the reply is the same .Even they are ready to give the refill in black. What to do, I am really getting depressed.Shall i switch off my gas connection. Thanking u.


consumer no.6433
gas agency- nirmal gas service, pilkhuwa(ghaziabad), N.H. 24, U.P. ph[protected]
booking no.as on[protected] "200"
my phone no. [protected]

My customer no 3328 with Mayuri gas agency located at Valsad (Village - Chanvai),
I have booked for LPG gas refill cylinder on 05-08-11 on phone to agency office.
I contacted the gas agency office on 17-08 & 18-08 for inquiring about delivery status, they assured both the day that I will get delivery that day only.
Even today on 19-08-11, I have not got the delivery of gas cylinder.

INDANE LPG GAS Cylinder Complaints - Difficulty in booking – Difficulty in delivery – No answer to calls -
Prashanth Shendre s/o Ananth Ram Shendre
Address: H.No.3-3-1 Arkat Galli Chowbara Road Bidar 585401

Dear Sir,

Sub.: Gas Connection No.or Consumer No – 373
Distributor: Sanjay Home Service
Udgir Road Near Jail Bidar 585401

We face severe problems in booking our cylinder as we are normally not able to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding. This problem is existing for the last five year.

From last 5 years lot of problems with distributor as no service at time, no phone answering, no home delivery, when we book cylinder, the cylinder should atleast delivered in 10 -15 days of booking, they don't deliver & ask to register consumer no or s.no once again, lot complaints done but no effect.

Details of bookings of cylinders for your kind perusal...

20/07/2011 book s.no of registration as per dealer or distributor is 199 &

10/08/2011 book s.no of registration as per dealer is 36.

Despite repeated complaints the agency is not improving its service. Even after booking the cylinder we have visit them to remind them about the delivery.

Both cylinders are empty at home, struggling with this people to get single refill cylinder. All the time same thing is continued. Is this the way Indane gas treats their customers, now too much upset with the distributor, feeling helpless, now there are only twp ways to straight the distributor, either to approach consumer court or any news channel.

Reply in this regard on [protected]@yahoo.com or call [protected]. I hope I will get feedback within 24 hrs and an immediate action must needed is taken very soon to improve Indane gas service.

Thanking you,
Yours faithfully,

Prashanth Shendre
S/o Ananth Ram Shendre

Regarding-Dely supply of LPG from M/S Anand Gas Service, Ashoknagar, Ranchi

Sir,
M/S Anand Gas Services, Ranchi always supply LPG in late. Reminder always made but not care. My consumer no.:- 61732 booked on 13.07.11 but more than one month still not supplied. I am facing problem. Kindly look into the matter.

V.K.Gupta
LS-23,
Harmu Housing Colony,
Harmu, Ranchi
[protected]

This complaint is regarding the gas connection AGGMA Gas agency in sector-5 faridabad.
We have shifted the house for around 8 months due to the construction and will be back to the same locality after around 8 months, but to avoid the problems caused to the gas agency we have not shifted the gas connection. As gas was required we could not take home delivery we asked the owner of Aggma gas for the delivery from their shop only but they refused that they give home delivery only, which was not the case as we saw people take the gas from the shop itself. Now can anyone help me and advise how to make food inspite of 2 gas connections

pls contact [protected]

Sir - A gas leaking smell was observed in my gas connection on 07th of Aug 11 and the complaint was registered in 'Vinu Gas Agency" on 08th Aug 11. They promised the replacement in 10 days time and till now it is not done. As there are small children and adults are at home; they are scared to sleep in home every day due to this safety hazard. Appreciate your intervention in order to expedite this complaint the soonest possible. My name is M.J. Xavier consumer number 1770 in Vinu Gas in Ollur. As I am working outside India; I am a bit scared too. You can send your reply to [protected]@yahoo.com. Appreicate your soonest action.
Regards,

M.J.Xavier

i m Mr. Bharat Prajapati, Live in Adipur nearest City of Gandhidham, from many more days i found and note that maximum indane gas cylinder is Expire Date, My Previous gas cylinder is also Expire Date with A-2010, and presently which i use is also Expire Date C-2010, so how i can handle if my family suffer big problem, please kindly advice me regarding this.

Bharat Prajapati
[protected]

being a consumer bearing number 8289 of M/S SAI PRASAD GAS AGENCY, 1/6 VYAPAR VIHAR, BILASPUR, CG[protected] reported for leakage of gas from regulator in the morning at about 10-30 am. today i. e. 16.08.2011 though it is occurring from 13.08.2011. But as up to 17.30 no one attended in spite of promise, when i rang again, it was replied that it is not possible to attend today - no manpower we are having now. Is it the service of an organization like repute and that also in emergent situations when accident may occur at any moment. If so, who will be resposible for that?

Being a reputed organiztion is it not the responsibility to look into the safety aspect of the consumers.

SWAGATA DEY,
C/O AMARENDRA DEY,
PA TO CHIEF VIGILANCE OFFICER,
16/2, NORTH EAST COLONY,
SOUTH EAST CENTRAL RAILWAY,
BILASPUR - 495004,
CHHATTISGARH.
[protected]

Poonam Automobiles- Indian Oil Petrol outlet, located at Serve No-89 Mangdewadi, Katraj, Pune-Bangalore National Highway Pune 411046.

People please be aware when ever you go to fill fuel at this pump. The staff who put the fuel in your vehicle are fraud. Let me illustrate how they cheat people while refuelling.

They have two rows the left one is for two wheelers where people usually refuel for petrol costing 100-200 rupees. And the second row on the right where four wheeler refuel there cars etc. Now the staff on the pump will ask you to park your car a little ahead from where you cant see the Zero reading.

They will keep you busy by asking whether you have card or cash payment, if card which card and stuff, mean while, when you ask him to refill for 1000 rupees, they will continue without resetting the Zero button. Here is how they do, remember the left row, 2 wheelers refill for 100- 200 rupees and you have requested for 1000 rupee petrol. So if they have filled petrol for 150 in a bike in the left row, without hesitating, keeping you busy in answering about mode of payment they will resume the meter from 150 and will stop at 1000. Thus you end up paying 1000 rupees for petrol worth of 850 rupees.

The management knows this malpractice but is happy earing profit from our hard earned money.

Please be aware make sure you see the ZERO before refill. I make it a point and never stops at this cheaters paradise.

Ek Jagruk nagrik.
A supporter of Anna Hazare.
Let the lokpal bill pass, I will show this loosers how to respect others hard earned money.

I HAD BOOKED GAS CYLINDER THROUGH PORTAL ON 04/08/201. EVEN AFTER ONE WEEK I DID NOT RECEIVE THE CYLINDER SUPPLY. WHEN I ENQUIRED THROUGH ONLINE, I WAS TOLD THAT THE SUPPLY WAS DELIVERED BY OUR GAS AGENCY TILL 06/08/2011. WHEN I CONTACTED MY GAS AGENCY (SATHY GAS AGENCY, R.K.ROAD,ROYAPET,CHENNAI 14),I WAS TOLD THAT THE GAS CYLINDER WAS RETURNED UNDELIVERED DUE TO "DOOR LOCK". SINCE BOTH ARE WORKING IN PSU, WE WON'T BE AVAILABLE DURING 9.30 AM TO 5.30 PM. THE SAME WAS ALSO CONVEYED TO THE GAS AGENCY AND REQUEST LETTER
FOR DELIVERING THE GAS CYLINDER BEFORE 9.30 AM WAS GIVEN. BUT THE SAME IS NOT ACCEPTED AND TILL DATE (16/08/2011) GAS CYLINDER IS NOT BEEN DELIVERED TO US.

HENCE WE REQUEST YOU TO KINDLY TAKE ACTION AND INSTRUCT THEM TO DELIVER THE GAS CYLINDER BEFORE 9.30 AM. KINDLY DO THE NEEDFUL.

sir,
I am consumer of Aradhana indane gas service in banda(U.P.).My customer no. is 03945 .Cashmemo no. is 20615 .Being an old citizen ,it is hard to bring cylinder personally.I have booked my cylinder for home delivery at[protected].But after 15 days i could not get my home delivery.According to terms and conditions dealers are bound to home delivery.Otherwise if they are unable to do so .They should quit the agency.
Krishna Kumar Tripathi
advocate,beside paliwal building
Station road,Banda(U.P.)
ph no:[protected]

I am facing problem for new gas connection for Indiane Gas.Its already more than 2.5 months since I applied for new connection. No body over there listens for new connection. They keep on saying come later, Manager(Sir) is not available.

I asked about the contact number of Manager, that also not availbale with them, No way to trace or track whereabouts of Manager.

Address - Sri Sai Laiala, Miyapur, Hyderabad

There is another blog, where there lot of Indians who are having trouble with this Gas Station.
There Registration need to be cancelled..They are making money from our pocket, withiut providing any service..

I had booked for gas to my gas distributer M/S Magadh Enterprises, Kurjee ,Patna on[protected].My gas booking No. was 3467 and cash memo No.was 3390.when i could not get the gas then i booked a complain on[protected] to toll free No.155233 and given a complain no. 158502 .But still i did not get the gas.Please intimate me that when i will get my gas. Should i have to go for R.T.I. , Please advice me

Bipin Kumar Sinha
consumer No. HT-200
Rajapur, Gate No. 32
Patna -800001
Phone: [protected]