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N
naziya bano
from Gurgaon, Haryana
Jun 14, 2011
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Address: Tonk, Rajasthan

sir,my name is abdul salam s/o abdul rahim.sir we have lot of trouble to get delivery of gas on time with booking.we can''t get delivery within ten days,it always takes 20 or sometimes more than 30.this is situation only with booking,but in black with 600/- the cylinder is anytime available.so we reqest you to lookafter the condition. and plz make easy delivery&on time to time.
Aug 13, 2020
Complaint marked as Resolved 
no delivery of gas even after booking and repeated phone alls
This regards to the Indraprasth Gas Agency, Chutia, Ranchi.
01.One can see a huge long que for the filled cylinders.
02.Their day-wise area is not fixed.
03. its not sure either after waiting for 5 long Hrs. one will be able to get one if his/turn comes.
04.In this new age, where almost all the location have been arranged for home delivery, the status of this area is such pathetic .
05. one can never get a simple or affarmative reply over phone, they speak in such a magestrial way which can hurt anybody.

Appropriate action must be taken to improve the supply condition & training over customer relations is a must

Regards

Sanjay Tiwary
Ranchi
Indane Gas Agency Complaints - Non Delivery
Review all Indane Gas Agency complaints
Indane Gas Agency
Dear Sir,

Myself Shyam customer of M/s Sukhdham Gas Agency Lawrence raod, Keshav Puram Delhi 110035. Our customer number is SDA10419 & its in the name of my Father Mr.Laxman mehto.

I am very sorry to inform you that the service of the above said agency is extremely poor. this is the second time we are booking with this agency. Both time we have to face problem.

First time.

We have to wait for 18 days to get the delivery after many follow ups & that too they didn't give the bill. They had their own resons for not giving the bills. We diddnt argue as we were in need of the cylinder very urgent.

Second time.

We have booked on 21th Sept, 2008 & they assured that they will deliver the cylinder by 23th Sept, 2008 which till date didn't happen. 4th we started to call them twice a day & we could get same reply, for calls in the morning - delivery by evening & for calls in the evening - delivery by next day morning. Finally today they have admitted that they dodn't have the stock.
I was amazed by this reply as the delivery of other Indane gas agency distributors is very smooth.

I Am totaly hope less
I booked for delivering cooking gas on 28/10/2009 from my near by dealer sb gas varkala 46 days have passed and i inquired in person in the agency and he hesitated to supply the same My consumer no is 532
sengar gas service kalyan pur kanpur failed to make delivery of gas booked on 26 th dec 09 even on 8 th january 10
they say that booking shall be taken only after 21 of days of previous delivery and the supplies shall be made after 15 days of booking
hope the indian oil corporation will take care of this problem
is it with all agencies in kanpur
if so the ioc should make a public statement in media
sir,
there is a big problem in kasganj to get a indane cylinder....I got only 5 cylinders in last two years....but many cylinders are available in unauthorised shop for 600 to 800 rs...but not available in gas agency...
sir the next booking is done after 21 days of delievery.and cylinder is given after one month........
Indane gas booked on 21.08.10 vide no. 15742 in respect of consumer no. 60782 have not been delievered so far i.e. upto 11.30 AM of 6.09.10 inspite of regular pursuance and assurance given by M/s Asal Durg Enterprises, Jaipur , an Indane Distributer.
I HAVE BOOKED FOR A REFILL VIDE 407195 ON 04.10.13 AND SUBSIDY WAS CREDITED NEXT DAY.

ON 11.12.13 I WAS INFORMED THAT CYLINDER HAS BEEN DELIVERED VIDE [protected] AND SUBSIDY WAS CREDITED TO MY ACCOUNT ON 13.12.13

TILL THIS TIME I HAVE NOT RECEIVED THE CYLINDER.

PLEASE HELP ME TO GET THE CYLINDER DELIVERED BY BREAKING THE DEALER- DELIVERY PERSONNEL NEXUS.

AAM ADMI
KURIACHAN V P
NARAKAL
MOBILE [protected]
Hello

I have booked gas with Shelly Gas Agency, Nettayam, Trivandrum on 6 Aug 2014. So far despite the agency is not delivering the cylinder to my home.

[protected]

Venkateswara Rao
CONSUMER NO - 18340

DISTRIBUTOR - PRAYOJINI, KOLKATA

BOOKING DONE ON 06.12.2014, BOOKING NO - 576623

INSPITE OF NUMEREOUS VISITS GAS CYLINDER IS NOT RECEIVE.

THE ONLINE BOOKING INDICATES THAT GAS HAS BEEN SUPPLIED UPTO BOOKINGS MADE ON 16.11.2014

COMPLAINANT - ANIL KUMAR GUPTA
4 ALIPORE PARK PLACE, KOLKATA 700027
EMAIL- [protected]@flexi.co.in
MOB - [protected]
CONSUMER NO - 18340

DISTRIBUTOR - PRAYOJINI, KOLKATA

BOOKING DONE ON 06.12.2014, BOOKING NO - 576623

INSPITE OF NUMEREOUS VISITS GAS CYLINDER IS NOT RECEIVE.

THE ONLINE BOOKING INDICATES THAT GAS HAS BEEN SUPPLIED UPTO BOOKINGS MADE ON 16.11.2014

COMPLAINANT - ANIL KUMAR GUPTA
4 ALIPORE PARK PLACE, KOLKATA 700027
EMAIL- [protected]@flexi.co.in
MOB - [protected]
Distributor - K2 International, Sarita Vihar,
Consumer No. : 24113A


Sir

I have booked for refilling on 3rd Feb 2015 while query over phone after elapsed of stipulated period they said there is shortage of cylinders so you have to wait for some time. Again on 16 Feb they said that your cash memo vide no. [protected] is delivered and you will receive shortly. But TILL DATE (26 FEB 2015) WE HAVE NOT YET RECEIVED THE SAME. Delivery person saying that your cash memo is not yet generated but as per their data on website they have delivered me on 16 Feb 2015. That means either they are generating fake cash memo or the delivery person may be sale on black in the market.

SO IT IS REQUESTED KINDLY CHECK THE BOOKING AND INVESTIGATE THE CAUSE FOR NON DELIVERY.

THANKS
SHOWKAT ALI
H 230 JAITPUR EXTN - 2
NEW DELHI
I had booked a LPG cylinder vide cash memo no.[protected]. booking no:639726. I rcvd an SMS on 20th feb2015 that my LPG cylinder will be delivered shortly. Again on 23.2.15 i rcvd am SMS that the cylinder has has been delivered. Another SMS was rcvd that my balance amount has been forwarded to the bank account mentioned, but on checking no such transaction was found. I called up the delivery boy Kamlesh (who regularly visits for delivery) who assured that the same will be delivered within a day or two. I called up after 2 days again only to be reassured for another two days. Till date the cylinder has not been delivered & the delivery boy continues to give false excuses. Prior to this booking cylinders received either had leakage or weighed less the actual weight. the delivery boy never carries a weighing machine even after several request, A complain was raised on the Toll free no. but this proved to be of no use. Pl. take up the matter strictly & urgently to resolve my complaint.
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    G
    geashok
    from Hyderabad, Telangana
    Jun 13, 2011
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    Address: Hazaribag, Jharkhand

    Dear Sir,
    As i taken transfer of (LPG domestic) on 04/06/2011 but till now SHEEN GAS AGENCY has not uploaded the data. due to that I am unable to get gas connection in Ranchi. My Consumer number is SH-176821. I hav all ready talked to Mr Poddar of BOKARO on 12/06/11. I have shifted my family to Ranchi.and facing lot of problem.I have also lodge one complaint on IOC websit and my complain number is 124561. Please do the needfull.

    awaiting for your positve action.
    Aug 13, 2020
    Complaint marked as Resolved 
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      ariga85
      Jun 13, 2011
      Resolved
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      Address: Hooghly, West Bengal

      I have a connection of Indane for home use cylinder. My consumer no is P7649 and my distributor is at Uttarpara, Hooghly (Pioneer Consumer). When I am going to book for the cylinder through IVRS, it is not working for the last 15 days. When I went to the distributor, they are not registering my booking. So, how could I book my cylinder? The same problem is happening for the last 1 month. The cylinder delivery is very irregular for the last 1 year. The behavior of the distributor is very rough. Everyone at Uttarpara have the same problem. We are facing this problem for past 1 year. Please take some steps regarding this matter.
      Aug 13, 2020
      Complaint marked as Resolved 
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        vishu_402
        from Delhi, Delhi
        Jun 11, 2011
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        Address: Hyderabad, Andhra Pradesh

        Hi ,

        I have booked the refilling gas on last month through mobile but the venkata sai gas agencies is not delivering the gas when i contact 1st time they told me gas was returned due to no one is available at my home on 4th of this month but that whole day i was in the home when i called 2nd time they told me next day it will be delivered but one one came on 5th of this month,today i have call them again they told me today by evening gas will be delivers.I don't know what the [censored] this guys are doing and govn also not taking it seriously always busy with corruption.....
        Aug 13, 2020
        Complaint marked as Resolved 
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          G.Ramakumar
          from Tiruchengode, Tamil Nadu
          Jun 10, 2011
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          Address: Thiruvananthapuram, Kerala

          I am forced to write this mail regarding the non issuing of gas properly for the last one year i am facing this issue which no body had addressed proprly .Each and every month i an getting the gas very delayed while enquiring ith them they will same some kiddish excuses.My Gas Agency is Aravind Gas ,Poojapura Trivandrum.Still not delivered the gas afte so many fake commitments.Kindly address this issue and take action fro delivering the gas on time.
          Regards
          G.Ramakumar
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear sir,
          My consumer number is 23788 from Saheed Krishan Gas Agency, fatehabad (haryana) on the name of smt. Darshna W/o Devi Dayal, the booking Date is 19 April 2011. Please Issue the gas Cylinder as early as passible because I am in need of it urgently.

          Thanks.
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            sanjayrishiraj
            from Chennai, Tamil Nadu
            Jun 9, 2011
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            Address: Patna, Bihar

            CYLINDER NOT SUPPLIED
            SIR,
            Last month DATED 23/05/2011, I had booked a cyllinder with M/S ANIRUDH GAS SEWA RAJENDRA NAGAR PATNA. My consumer number is LT 1381. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please.
            Aug 13, 2020
            Complaint marked as Resolved 

            Indiane — CYLINDER NOT SUPPLIED

            I had booked a cylinder with JN Enterprices
            No:28/6
            20th main,
            BTM 1st stage
            BTM Layout, Bangalore
            My consumer number is 90706. Cylinder is not delivered to me and when I call to agency they are telling it will be delivered today.But not delivering at all and saying some times that we didn't receive load.
            When I went to the agency to enquire about it, the staff had used filthy language against me.
            I request you to please look into the issue.
            SIR,
            Last month, I had booked a cyllinder with shri anil kumar singh . My consumer number is 12626. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

            regards,

            anil kumar
            SIR,
            This is to inform u dat our gas cylinder which was booked on[protected] has not yet been supploed.this is not for the first time that it is so late.our consumer no is NL-288. by the name mr.ashok kr chaurasia..
            CYLINDER NOT SUPPLIED

            SIR,
            Last month, I had booked a cyllinder with M/S Devbhumi Indane Gas Service, Roorkee, Uttarakhand. My consumer number is DB-01112. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please...

            Regards,
            Sanjay Tyagi
            DEAR SIR/MADAM,
            Last month, I had booked a cyllinder with M/s Nandi Gas Distributor, Vishwas Nagar, Shahdara Delhi. My consumer number is 21656. I booked gas on 11.02.11 with the booking no. 5928 but the cylinder has not yet delivered to me till date. When I went to the agency 'n' no. of times to enquire about it, every time they told that it will take time as there is huse waiting list. Finaly on Wednesday (02.03.11), they told me that today it would be deliver but nothing has happened. Today (05.03.11) they are saying that there is no pendency of booking on 11.02.11. On telephone they are not ready to lissen customers properly. they are always in hurry to put the phone. I request you to please look into the issue as its a gerular problem.

            V K Singh
            Jwala Nagar,
            Shahdara Delhi - 32

            lindane — not supply cylinder

            CYLINDER NOT SUPPLIED
            SIR,
            Last month, I had booked a cyllinder with M/S supreme interprises, vivek vihar, Delhi. My consumer number is 37565, 37566. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please... or should I complaint in Consumer Forum..They told me i have to pick my clinder ..they will not send my clinder....pls take action against agency owner.

            O.P.TYAGI
            CYLINDER NOT SUPPLIED
            SIR,
            Last month, I had booked a cylinder with M/S Hosangadi gas agency, in Harihar. Davanagere Dist, Karnataka.My consumer number is 5630. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used to ask original documents and ration card for everytime booking. other wise we have to lift the cylinder from their supply point, by wasting our time . I request you to please...
            Sir ,

            I am a customer of Indane with customer no 2034,
            I booked my Cooking gas cylinder before 2 months , but still I didn't get cylinder....
            When I Try to phone call, they didn't Attended.
            Today i Saw the Distributors and asked about it, here also they didn't reply about anything .

            Sorry For My bad English

            Vellangallore
            Agency : Trinity Indane Services
            Address : Main Road, Vellangallore 680 662, Thrissur
            Phone : [protected], 2865050
            E-mail : [protected]@eth.net
            District : Thrissur - Kerala.
            refill booking no is 408498 with cash memo [protected]
            but cylinder still not deliverd
            my cons. no.is 00050335 refill booking no is 408498 with cash memo [protected]
            but cylinder still not deliverd

            service provider
            SHASTRI NAGAR GAS SERVICE
            130, ram nagar, shopping centre shastri nagar jaipur 302016
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              gjd_78
              from Chennai, Tamil Nadu
              Jun 9, 2011
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              Address: Chennai, Tamil Nadu

              Hi,

              I wanted to complaint against the Gas Agency "Associated Traders, Chennai" for delay in delivery and irresponsible answers. We had booked the cylinder more than a fortnight ago and they said that they would be delivering this week (from 30th May - 3rd June 2011) but still not been delivered. When contacted they are giving irresponsible answers. I have a small 2.5 Years child and we need to give her hot milk but we have to go out and get the milk from a nearby tea shop continuously for 2 weeks. Secondly, if we have to take her to a hospital also, we need to avoid it because if we miss the gas delivery person, then they would not provide us with the cylinder subsequently. I don't understand whether they should work for the customers or we are looking like slaves to them since we always have to beg and requests otherwise they would not deliver the cylinder the next time if we talk harshly. Such hardships are happening with this agencies.

              I also see that the cylinder are being sold in black but not given to customer like us. My customer Id is 9154 and I still haven't received my cylinder yet. Can someone help us in this regards or advise me how to proceed to lodge a harsh complaint so that consumers like me would not be affected anymore.

              regards
              Govind Davey
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                Sreeraman Namboothiri
                from Mumbai, Maharashtra
                Jun 7, 2011
                Resolved
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                Address: Thane, Maharashtra

                Dear Sir/Madam,

                My name is Sreeraman Namboothiri, am a user of IOC gas at Navi mumbai. Booked cylinder on 21/05/2011. Daily contacting Gas Agency for the same. The reply is "The same is on the way" Due to high pressure in office I am unable to visit the agency. I hope others also may have lot of complaints, but for me My complaint is very serious.

                I fed up with the very casual approach towards customers from the agency .

                Agency Name : Anushka Agency, Nerul, Navi Mumbai Ph:[protected]/27722076
                My consumer No:11370
                Booking no as on 21/05/2011 is "1"
                Aug 13, 2020
                Complaint marked as Resolved 

                IOCL/GAS — GAS SUPPLY

                SIR,
                Last month, I had booked a cyllinder with M/S TEZ Enterprises, JAIPUR, RAJASTHAN, . My consumer number is TE 8475. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

                DR SANJEEV GUPTA
                TE 8475
                JAIPU
                mera nam arman khan hai mai uttar pradesh ke kushinagar ditrict ke hata town ka niwasi hoon mere yahan ARCHANA INDANE GAS SERVICE ki agency hai ...consumers ko is baat ki shikayat rahti hai ki na hi time se parchi kat ti hai aur na hi time se kisi ko home delivery milti hai jiski complain humne toll free no. [protected] par ki phir bhi koi sudhar nhi hua...meri parchi 19/07/2011 ko kati gayi thi jis pe abhi tak home delivery nhi mili...



                customer no 04415 parchi no 3319
                arman khan
                hata chhotti masjid
                kushinagar uttar pradesh
                Dear Sir,

                My father in law Mr.V. Chakrapani aged about 75 years booked Gas cylinder from his land line no.[protected] through online no.[protected] on 12.07.2011. As on date he is not received cyclinder, hence I contact Taas Gas Agency, who is our gas agency over phone inconnection with non-receipt of cylinder. They told our consumer numer transfer to Parthiban Gas Agency, and we have to get new consumer no. and fresh request require for refilling of cycliner.

                My Father in Law already waited for 23 days. He is not in a position to go for fresh refill booking. So I kindly request you to consider his age factor and arrange to deliver the cylinder at earliest.

                Gas Agency : Taas Gas Agency
                Consumer No.: 50441
                Consumer Name : V. Chakrapani
                Contact No.:[protected]
                Mobile No.: [protected] / [protected]
                NON Supply of Gas on time
                Dear Sir/Madam,

                My name is Kavita Rani, am a user of IOC gas at New Delhi. Booked cylinder on 27/09/2011. Daily contacting Gas Agency for the same. The reply is "The same is on the way" Due to high pressure in office I am unable to visit the agency. I hope others also may have lot of complaints, but for me My complaint is very serious.

                I fed up with the very casual approach towards customers from the agency.

                Agency Name : Citizen Agency, Alaknanda Market, New Delhi Ph:[protected]/26028850
                My consumer No:6431
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                  subash p singh
                  from Mumbai, Maharashtra
                  Jun 7, 2011
                  Resolved
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                  Address: Maharashtra

                  my consumer no is 25522 & i am residing at nagpur .i had booked my cylinder through tomogas booking details are as below.Date Book No Source Name Caller ID Consumer No DistName IOCLBookDate IOCLBookNo IOCLStatus DownloadStatus DownloadDate Delivery Date
                  24/05/11 08:07 2 IVR [protected] 25522 Vimal Gas Service 24/05/2011 6343 Booking Confirmed Downloaded 24/05/2011
                  29/03/11 07:02 2 IVR [protected] 25522 Vimal Gas Service 12/04/2011 3236 Booking Confirmed Downloaded 12/04/2011
                  till date i have not received cylinder booked on 12/04/2011.kindly help me in getting refilled gas as early as possible.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear sir,

                  I had booked a cylinder on dated 03.01.2014 with SRIRAM INDANE GAS DEALER OF, Bhawanipatna, Dist. Kalahandi, Odisha and my consumer No 3007 but till date the dealer is neither delver the gas cylinder nor responding me for several personnel approach. When I approaches at the dealers point then they very arrogantly answering. Therefore I would request the authority to look into the matter for smooth supply of gas cylinder.

                  Thanking you,

                  Sincerely yours,
                  Pradeepa Brahma, Opp: Kukudafarm, PO: Bhawanipatna, Dist: Kalahandi, Odisha state.Mob.No.[protected]
                  Consumer Gas No. 3007 of Sri Ram Indane Gas, Jagannath Temple Road, Bhawanipatna, Dist: Kalahandi, Odisha state. Phone:[protected].
                  Dear sir,

                  I had booked a cylinder on dated 03.01.2014 with SRIRAM INDANE GAS DEALER OF, Bhawanipatna, Dist. Kalahandi, Odisha and my consumer No 3007 but till date the dealer is neither delver the gas cylinder nor responding me for several personnel approach. When I approaches at the dealers point then they very arrogantly answering. Therefore I would request the authority to look into the matter for smooth supply of gas cylinder.

                  Thanking you,

                  Sincerely yours,
                  Pradeepa Brahma, Opp: Kukudafarm, PO: Bhawanipatna, Dist: Kalahandi, Odisha state.Mob.No.[protected]
                  Consumer Gas No. 3007 of Sri Ram Indane Gas, Jagannath Temple Road, Bhawanipatna, Dist: Kalahandi, Odisha state. Phone:[protected].
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                    subra27
                    from Bengaluru, Karnataka
                    Jun 7, 2011
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala

                    Sir,

                    I have shifted My New Residence at Kallambalam on 01.05.2011. I have already gas connection at Trivandru, Poojappura, Aravind Gas agency and their from transferd my Gas connection to Rahmas Gas Ag ency at Kallambalam Trivandrum Dist..

                    I have booked my gas for refile on 09.05.2011 My Consummer No is 10381 and said me that gas will be delivered after within 26 days. I have contact gas agency on 05.6.2011 but due to non availability of gas I have not refilled my gas cylinder, Further I have approached on 06.06.2011 but same situation and I have not get the cylinder. Now on 07.06.2011 I was shocked by their reply that they have supplied my gas They are said gas cylinder get after 31 days which I have not taken. Please help because I am facing too much problem. I am having only Single gas if possible also arrange to instruct gas agency to issue me at the earliest..

                    Best regards

                    [protected]@gmail.com
                    +1 photos
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      George Joy
                      from Angamali, Kerala
                      Jun 7, 2011
                      Resolved
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                      Resolved

                      Address: Ernakulam, Kerala

                      We booked a gas cylinder (indane gas) through the interactive telephone booking system (contact no. [protected]) on 25th April 2011.In response to our booking we received a confirmation number 259823
                      Our gas agency is Ms Vimal Gas Agency, Palluruthy, Kochi- 682 006 (Phone No.[protected].Even after 45 days of waiting, the booked cylinder was not delivered.When enquied,the gas agency said that they have not received any information on our booking.
                      We tried to register a complaint through the toll free number [protected] they tried to hold us for a long time,thereafter offered some ineffective advices and subsequently cut the line.

                      A consumer (No.29303)
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Indian oil corporation — ONLINE BOOKING OF INDANE

                      I AM AMIT KUMAR MUKHERJEE, CUSTOMER OF INDEN UNDER RAJARHAT GAS SERVICE. MY CON NO 15052. NOW I CAN NOT BOOKING ON LINE SYSTEM, I CONTRACT MY DISTRIBUTER BUT I AM REFUSED BY HIM. PLEASE HELP.
                      YOURS FAITHFULLY
                      AMIT KUMAR MUKHERJEE
                      POLERHAT
                      PHONE [protected]
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                        bnmishra61
                        from Bengaluru, Karnataka
                        Jun 6, 2011
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                        Address: Bangalore, Karnataka

                        I have register with Nataraj Enterprises, Indane Gas Distributors, Yelahanka, Bangalore. The consumer no is 50074. Past three years I am facing delay in supply of refill cylinder. It takes nearly 12 to 15 days to get the refill cylinder after booking. This really lands me in trouble. Sometimes I have beg my friend for a cylinder. When I asked the manager, he say he is helpless and can not do anything. If the authority can look into it.
                        Even I am facing same issue.The office is very irresponsible.They make their phone busy in working hours so that no customer call connects to them.
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                          N
                          nilupadhy
                          from Bargarh, Odisha
                          Jun 5, 2011
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                          Resolved

                          Address: Sundargarh, Odisha

                          Gruhasova indane gas service of ROURKEALA is always delays the supply of the riffils to the home. Also booking on the telephone is not responed many a times , it takes several hours to book on the telephone, some times phone is engaged for a long period and some times it is not responded. I have two cylinders , but they are mantaining delivery record/schedule of one cylinder only . I have jont family so one cylinder is consumed in nearly 25 days. they allow booking of cylinder after 20 days and after booking we get cylinder after 30 days . So to get one cylinder it takes nearly 50 days and we are unable to maintanin the second cylinder which put us in trouble, to use some alternate souce for cooking. Please suplly the cylinders as soon as possible ( max, 3 DAYS) after booking , to maintain the second cylinder. Also delivery boys are coming to home suddenly after number of days has passed without prior information , if home owner is gone for some urgent works at outside or gate is locked ( still persons remain inside during afternoon , generally when people get some rest at home) delivey boys returns the cylinder to the dustributor saying the door is locked and LPG distibutor deletes the seniority list of the consumer without giving second chance. If distributor is so rigid on delivery date , they have to inform in advance the date on which riffill will be supplied .
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          indane LPG cylinders — Erratic Supply

                          The lpg supply at Gurgaon Gas Service is at its worst - first its so difficult to get through their numbers and then they have the policy of not taking any fresh bookings before 21 days from the previous booking and to add further to it the people sitting there are so rude and have no manners to speak. I booked for an LPG on 2nd December and today they have told me that it'll take another 2-3 days, Which means one gets the refill only after a gap of 35-40 days wherein during the winters one cylinder lasts for 22-23 days. Luckily my neighbours are nice who comne to my rescue everytime but then there is limit to it. This situation is nothing less than a harrassment as everytime its the same story with this agency.My consumer no. is 36986 which is in my mother-in-law's name. PLEASE HELP

                          Indane LPG — ERRATIC SUPPLY

                          Hello Sir,

                          My Customer ID is 21107 - City Bangalore - Pincode - 560061 Name of the Supplier Anusha Gas Agency.

                          Iam really dissappointed with the Refill request and response I get from the Distributor. Incorrect and False information is provided evertime I place a refill request. I just want to know what is happening to our System? Why is IOC not taking these matters seriously? Is Govt of India taking the AAM AADMI for a ride.
                          Every time they (Distributor) says the Load from IOC does not come in time and has got reduced.

                          Please look into the Matter.

                          Thanks
                          K.M.Shivaram
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                            yadven
                            from Ujjain, Madhya Pradesh
                            Jun 4, 2011
                            Resolved
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                            Resolved

                            Address: Madhya Pradesh

                            I HAVE A GAS CONECTION N.23060 BY NAME IS YADVENDRA SHARMA AT MORENA M.P. SOME TIME AGO I HAVE A PROVLEM SO I CAN NOT BOOK GAS. AFTER SOME TIME I COME OUT MY PROVLEMS I WANT BBOKED GAS BUT AGENCY SAID THAT YOUR N. HAS BLOCK OUT SO YOU SHOULD RE ENTER YOUR DOCUMENT . I HAVE DONE SAME THEM ADVISE . BUT MY CONECTION COULD NOT RESTArT SO RESTART AS SOON AS OTHERWISE I WLL GO IN CONSUMER COURT
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Sir
                            I am a LPG consumer with m/s Sharma Gas Co. shop no A-1 & A-3, SDM Market, H-blk, Uttam Nagar, N. Delhi-59, since 2001. My consumer no is SGC-61. The agency has shifted our no to another one without informing me. On inquiry about booking, they told us that the no is shifted to one in Rama Park, but this agency gave us in written that they are not supplying in our area and hence can not accommodate our no. Now we are facing problem about the gas supply.
                            I kindly request the matter to be looked into.
                            I am a customer of indane with customer no 12548 and have been registed with VERMA GAS agency. VINOD NAGAR, Delhi (telephone No.:[protected] . i am trying to book the gas since Tuesday 04/12/2008. but no one pick ups the phone/ it is always busy THIS HAPPEND ALWAYS THATS WHY I AM LOT OF TROUBLE DUE TO bad SERVICE OF INDANE

                            Atul - [protected]
                            I am a customer rajalder indan gas servies rajalder, churu (raj)of indane with customer no 2826 and. i am trying to book the gas since[protected]. But no one pick ups the phone/ it is always busy / they agree to book the gas but after taking all the details the delivey is not being made.there workers behavior and lagagues are not good for custmer.I hope u my problem solve soon. i wait u reply .thanks
                            jagjit suthar
                            [protected](M)
                            I am putting up in Abul fazal Enclave-1, jamia nagar okhla, 110025, and your distributor veena gas services, my Gas no. is 26155, By the name of Mohd idris siddiqui, i have 2 numbers of veena gas agency which is 26914545, and other is 26834949, but i tried these number lots of time but not connecting, busy all time, if we are connecting of these lines but not pick up the call, please kindly provide me other number or mobile number else any facility to book my gas on net.

                            Indane Gas — Problem in Gas Booking

                            I am based in Gurgaon and the consumer of Indane Gas, our agent is M/s Shrangeri Entp. me and my Spouce have tried to book the Gas cylinder over phone since last 2 week.The phone is found ringing contiuously and no one is picking up the call and after some time phone was get hold.This is happening everytime when we tried to book the gas cylinder. at last my spouce, being a pregnant, have go their office personally to get cylinder booked.

                            Further we can request only, because action is in your hane only.

                            Thanks and regards
                            Kumud K Gupta
                            I am a customer of Indane snce 1984 (i.e., 25 years). I have faced problems for booking/receipt for quite sometime when M/s HSWCC were the distributors for Rourkela Steel Township. Recently there was a transfer nilaterally by IOCL. We were asked to register with M/s Grihalakshmi, Chhend, Rourkela. It was done and I got supply of gas after completetion of all formalities.After 31/12/2008 I failed to book as there was never any one to receive calls/complaints from the above distributor. Till now they don't receive calls for booking. I sent my friend staying in the vicinity to enquire/book on 9/7/09. It was a surprise to find that my connection has been blocked as there was no supply taken for six months. The owner is very adamant and asks for proof that we tried to contact and they don't receive calls. Is it possible to keep any proof in this regard ?? It is my good luck that my father's HPCL connection helped me in all these months.

                            Now the dealer wants application and other details for verification to make the connection functional.This is the fate of a customer completing SILVER Jubilee of Indane connection !! Under the circumstances I have thought of cancelling your connection and book Bharat Gas for better service.Please advise me the best course of action to solve my problems. I plan to write up to Chairman level for the disrespect shown to an old customer by Indane dealer at Rourkela. Please advise your dea;ler accordingly and sort out the
                            problem of delayed response soon.
                            sir
                            my indane gas consumer no is 4843. i have one cylinder only so i have applied for another cylinder three months back but till date i have received no response from them. The agency is -sanganer gas agency, sector-3, pratapnagar, sanganer, jaipur
                            My consumer no.8582and my gas booking no is 2347 of M/s Nutan Enterprise,Mangalore(Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been enquiring about gas supllying same type of reply tomoroow but that day nobody has come again and agin i have tried but same response tomoroow I have to face this problem for non avalabily of cyilnder in time.

                            pls look into the matter and take action against this agency because his office staff and agency work like very irrisponsible manner .you better know if cooking gas is not available in time what to do.
                            this is not first time i wrote a letter to you so many time i sent complaint at yur good office but still my problem is the same.
                            hope you resolve the issue and take action against this type of dealrs

                            Indane Gas — booking problem

                            Sir,

                            no any system in indian gas serves my bookin no is 1 but no any informatin to deler he said what is on line system i[censored] want gas so come my ofice and book your gas.
                            Dear Sir,

                            I am a consume of Indane gas under distributor NAGA GAS SERVICE, AGRA. and my Gas Connection No. is 9168. I call them so many times for bokking telephonecally but they are not attent the call.

                            Sir, I am a service man so i am not book my gas personally.

                            Please do somthing

                            thanking you with regards

                            Sincerly your

                            RAVI KANT RAJPUT
                            Everywhere the LPG consumers are facing the same problem. These people purposely won't attend the call. I used to take half day leave for booking the LPG
                            Dear Sir,

                            I am a consume of Indane gas under distributor Kasana Gas agency and my Gas Connection No. is 22060.my adress is F-66 gama - 1, greater noida. I was booked my no. on date 24 feb, and till today (13/03/2010)threre is no responce by service provider . they are always give me excuses . and treeted me in bad mannar, always they behave like same . i need claim on this from indane gase sarvices, otherwise i will challannge this matter with court.

                            Sir, I am a service man so i am not book my gas personally
                            Dear Sir,

                            I have a gas connection from Aman Gas, Basti Jodhewal consumer no.AT9730. I have facing problem from this dealer. The phone no. of this dealer is[protected] & 2225339. But this no. is for wasting of time. No body picks the phone in their office. Another side when we visit their office for booking their representative’s behavior is not good and every time they demanding for Ration Card. Ration card copy already submitted on last year. Then why the customers get harassed by this type of Gas dealer.

                            Please verify.


                            Dinesh Bajaj
                            S/o Ashok Kumar
                            [protected]
                            i am a LPG Consumer with M/s Prem Nath Motors, 12, Scindia House, New Delhi and my consumer No. 30971. whenever i contacted the agency for booking of the gas cylinder, they never picked up the line. sometimes they picked up but they said the cylinder will come in two or three days and when i told them to give any reference number about our conversation they said, for that i have to speak them after 2.30 p.m. Thats not enough, after two weeks i cannot get any gas cylinder. so i have to again register my request to gas agency. Many times I was contacted with their Area Manager, Mr. Chotwani, but they also not giving any fulfill backup.

                            gas booking problem — gas booking problem

                            Hi I am a customer of Indane being consumer no. 70366 with IOC distributor Yadu Gas Service, Shahibabad, Ghaziabad. Since the time we have shifted to Indirapuram, booking of gas and getting delivery of gas has become a nightmere for us. Some times, even after booking the number, gas cylinder is not supplied even after 10-15 days and on enquiry, it is told that gas is not booked. some times vendor delivers half filled cylinder and there is no body to check. Recent example , we have booked the gas almost 10 days back but till date there is no supply of cylinder.

                            Apt to mention, on payment of extra amount, cylinder is easily available.

                            Hope there is IOC will hear the complaints of the consumers and provide solution to the same,

                            Regards,
                            Abhishek
                            (m) [protected]

                            Indane Gas — INDANE GAS BOOKING PROBLEM

                            Sir,
                            I am consumer of Indane Cas & My Constomer code is 16216 & Deale's Name is "TAPESHWARI GAS AGENCIES, ROLLAND TOWER, THE MALL, KANPUR" . I am trying last 4 days of dealer Phone no.[protected] regularly but phone are hold. I am servicing in lucknow and I cant reach personally. so kindly suggest me how I book my gas.

                            from:
                            satish kumar verma
                            28/56, Pheel Khana, Kanpur
                            Mob.:[protected]
                            e-mail.: [protected]@gmail.com

                            Indane Gas — BOOKING PROBLEM

                            UNited Gas Agency phone numbers engaged
                            This has with regards to telephone numbers o[censored]NITED GAS AGENCY, RAJENDRA NAGAR< SAHIBABAD which has two number 2630636 & 2630846, these numbers are engaged continuously either someone has kept them ideal purposefully else they are of no use to consumers, therefore can there be additional number provided or not?
                            sir,
                            i requested to you that I am trabuled from booking indane agency, they are very thief
                            My customer no 13964, Sri sai prasanna gas ageny is the distributor.. I have booked gas on 31st August, but they denied my booking. I again booked on 11th September, I have received message for the same, again they denied booking. I have the refill number, cash memo number, n delivered number, but no gas has been received, they blame everything for server problem. Customer care number is always busy.. No help from distributor. This is very disturbing situation. When asked for solution, they say book commercial cylinder. Please give me a feedback regarding this issue.

                            Dr sushmitha
                            sushmitha.[protected]@yahoo.com
                            [protected]
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                              ben3596
                              from Pune, Maharashtra
                              Jun 4, 2011
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                              Address: Kollam, Kerala

                              sir ,i am using indane gas for past 15 years,i took my connection from delhi and later transferred to kollam (kottarakara) my native place when we came here to settle.

                              sir i have a serious complaint regarding the delivery of filled cylinders,.actually we would have to wait for around 45 days for getting a new filled one after booking...any how we just bear it,the actual problem is that..the agency don't even deliver the cylinders that is the issued one.even we pays RS. 400 which is not the actual price of the cylinder and we get the bill for RS.364.35....Recently we booked for the filled cylinder on april 12..and when we called the agency on 28th.may...approximately after 45 days...they told me that my cylinder is already issued,,that is billed and is waiting for delivery, and they told me that i will get my cylinder delivered with in 31st may.,..today is june 4 and till now i made around 20 calls to the agency .and they are not responding..and even when they pick up they are making excuses.I have a strong feeling that they are selling the cylinders in black market.

                              Sir,i am a 48 year old women and me and my daughter stays alone.Its a difficult situation for me to handle.

                              where i must have to complain,...

                              GAS AGENCY-ORIENT GAS AGENCY(INDANE DISTRIBUTORS)
                              ADDRESS-.KOTTARAKARA,KOLLAM(DIST).KERALA.
                              PH-[protected],3254880.

                              MY CONSUMER NO-OG,6049
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                                H
                                hardikbhatt21
                                from Dhari, Gujarat
                                Jun 4, 2011
                                Resolved
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                                Resolved

                                Address: Jamnagar, Gujarat

                                Dear all,

                                I have a Gas connection with Apna Bazar and when ever i tried to call them they are not attending the call or the call is busy. When i personally visit Apna Bazar and asked them they replied me that its obvious and i m not resopnsible for that i[censored] have any complaint go to telephone exchange that not my duty and every time all other agencies give the bottle delivery with in week and here i got more than 15 day for delivery and when they delivered the bottle after that they count 21 day for new book so plz suggest me what to do with these problem.

                                My connection is with Apna Bazar - Nr. Town Hall Office.

                                Waiting for your Replly.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                They have no seance to talk the costumer.
                                When we say him about same then they not talk to us about it.
                                They sre talk us like some criminal talk to us.
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                                  boss1981
                                  from Kota, Rajasthan
                                  Jun 4, 2011
                                  Resolved
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                                  Resolved

                                  Address: Darjeeling, West Bengal

                                  Respected Sir/Ma'am,
                                  I beg your pardon to inform that It is really a shame on the reputation of the company when it is not looking after the monopoly of its distributors as when company charges the customers against home delivery of the cylinders and customers again have to get them at an additional price of Rs 50.I am staying under Champasari Gram Panchayat, Debidanga,Siliguri-734003. Inspite of repeated deputation from our end at kanchanjunga gas service end we have not been provided home delivery of the cylinders and have to purchase them at black from a vendor who works in the Kanchanjunga Gas service which is our booking office.home delivery of the cylinders are made 300 mts away from debidanga and they are not providing it to our places only "coz they get a part of the benefit of black money from the vendor.hope now you will inspect the matter and provide us a solution regarding the same.

                                  Pravin.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  DEAR RESPECTED SIR,

                                  I AM MEGH BAHADUR CHETTRI 75 YRS OLD MAN. I HAVE A SAME ABOVE CASE.

                                  ADDRESS-- DHAKANI KATTA WORD NO 2, CHAMPASRI. SILIGURI.

                                  CUSTOMER NUMBER---KG6533

                                  I DIDN'T GET MY BEFORE GAS DATED--29SEP-----11NOV----11DEC

                                  I AM SINIOR CITIZEN OLD MAN

                                  PLZ RECORD MY COMPLAINT FORWARD TO HEAD OFFICE.

                                  PLZ GIVE ME HOME DELIVER VAN DRIVER CELL NUMBER.
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                                    Kaushik Dave
                                    from Pune, Maharashtra
                                    Jun 3, 2011
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                                    Address: Ahmedabad, Gujarat

                                    Respected sir

                                    It has been seen for last six months that a petrol pump of Indian oil co at Darpan panch rasta in navarangpura area of ahmedabad is not providing the air filling service as promised by the company. I always says that their air pump is in repairing . It was also observed that while fuelling petrol the fuelling men are adopting cheating techniques as i have redhanded cauht them for two times. These is creating a very wrong impreesion of the company in our minds. So i please request you to look in to these matter as soon as possible. Thanking you .


                                    Kaushik A dave
                                    [protected]
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                                      arbindkumar58
                                      from Guwahati, Assam
                                      Jun 3, 2011
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                                      Address: South 24 Parganas, West Bengal

                                      I have booked refill gas cylinder after asking on 11/05/2011 vide booking No.860, when not supplied, I asked on 23/05/11 and got answer that I would get the cylinder within this week. But not supplied till 30/05/11 and after asking they answered that you have not booked any refill. You have to book the cylinder on computerised no. only and told me the No. [protected]. I booked again on 30/05/11.

                                      Arbind Kumar
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                                        vikasbhatt81
                                        from Noida, Uttar Pradesh
                                        Jun 3, 2011
                                        Resolved
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                                        Resolved

                                        Address: East Delhi, Delhi

                                        Dear Concerned,

                                        I booked the gas on 20th June 2011 and received the same on 24th.and the same got emptied on 2 July 2011.
                                        From past 2 months,i am all alone in my family and use the same for night cooking.previously used cylinders took atleast 2 months to get empty and the said cyclinder took 9 days to get empty.I had a belief that my agency is foolproof and never weighted the cyclinder at my residence but now the cyclinder may had only 4-5 kg of gas thus got emptied in few days.
                                        Request you to pls assist in this regard

                                        Consumer No:36452
                                        Indane Gas Connection
                                        Agency:Anubha Gas Agency,East Delhi

                                        Regards,
                                        Vikas Bhatt
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Indane Gas Complaint — LEAKAGE AND NOT GETTING PROPER SUPPLY FOR URS GUYS

                                        MY NAME IS KHEMCHAND AND MY CONNECTION NO IS GG-011495 AND I HAVE A COMPLAINT AGAINST INDANE GAS COMPANY.. THE COMPANY SERVICEMAN DOES NOT DELIEVERED THE PROFER SUPPLY OF THE GAS CYLINDER IF THEY DELIEVERED THE CYLINDER IS NOT PROPERLY WORKED OR THEY LEAKED .SO PLZ DO SOME CERTAIN REACTION AGAINST THEM . SO THE PEOPLE DOES NOT ANY PROBLEM FROM INDANE COMPANY
                                        Dear Concerned,

                                        It is regarding a gas cylinder delivered by M/s. Anubha Gas Agency, Pandav Nagar, East Delhi- 110092. Ph No[protected].

                                        I wish to inform you that, the agency often supply under weight Gas Cylinder to their consumers. Last week they delivered a Cylinder to me which gross weight is 25 kg. whereas it is printed in the body of the cylinder is gross weight shall be 30.2 kg. My consumer No- is- CX-7746281.

                                        After receiving this I made so many Phone calls to them to change the same. unfortunately they haven't taken any action against my complaint. Even the employees of this agency's behavior is not supportive.

                                        So, it is requested to kindly look into this matter and do the needful at the earliest. They are cheating all consumers who never tried to weight after receiving their Cylinders.

                                        Regds.
                                        Pratap Debnath
                                        Ganedh Nagar, Pandav Nagar Complex
                                        Delhi-92.
                                        Mob- [protected].
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