Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I am consumer of indane gas. My consumer numbr is-027026, and the agency name is UDAI GAS AGENCY, Smriti mension, Lohagal road, Ajmer and agency code is -123775. I had booked a cylender on 19/01/2011. But till now it is not delivered at my home. Plz resolve my problem.
Regards
Om prakash
Kaishap bhawan dairy,
vaishali nagar,
Ajmer
Cell-[protected]

Dear Sir/ Ma'am,

I would like to understand that under normal circumtances how many days will take to get the refilled cylinder from the date of booking . I have booked on 21st Jan'11 but till date the Gurgaon gas agency is saying that it will take another 7 days to come .
I wants to kone the actaul ground situation whether there are short supply of Gas from Indane or something else.

Regds

Subhendu Kumar Ghatuary
Sector -40
Gurgaon

Non-booking of Gas Cylinder

Dear Sir,
Agency is not booking refill. The man at agency says that after getting a refill cylinder you are eligible to book only after 15 days and after booking you will get cylinder after 15 days that means you are entitled to get a refill cylinder in 30 days.
I book a cylinder on 13-01-11 and got delivery on[protected]. Now they are saying that you can book after 15 days on[protected]. Please do the needful and got my cylinder booked.


Sub.: Gas Connection No.13745 - Captain Rakesh Gas Agency,
Bajrang Chauraha, Maholi Road, Mathura
.

Thanking you,

Yours faithfully,
Bhupendra Prashant
18, Hari Nagar, Gali No. 2
Maholi Road, Mathura 281004
Mobile : [protected]

Dear Sir,

We have a booking for "Indane Lpg Sylinder" on 31.12.2010 vide SR NO: 10103 but it is not delivered till.

Asking your intervention, since it is causing much hardship in discharging our daily household activities.

Thanking you and looking forward to a speedy redressal and prevention of recurrence.

Yours truly,

Amiya Kr. Chatterjee.

============================================================================

date=31/01/2011 POOR SERVICE & 40/45 DAYS TO 1 CYLINDER
banaras gas service
A-10,D.D.A.MARKET
MATA SUNDRI ROAD
NEW DELHI-1100 02 PH[protected]=23237796
DEAR SIR,
my indane gas reg no-9110 my request to authorities please check
& save indane gas company status/reputation spoil day by day in delhi
specially from banaras gas service,he always reply 4/5 day to delivery but
three to four time repeet answer result come after 20 days to go after booking
then 21 day spell start.now is booking time start then 10/12 days nathing book
only yes 4/5 day, not happand 1 time my cylinder with in 4/5 days of booking date
i am consumer from 2000 please change my distributers another gas agency.
thanks.
9110
SYED MUSHEER HASAN
31/01/2011=21-30

sir, i booked lpg gas cylinder through auto booking service no. 1260 on dated 19.01.2011. my booking no. is 15. but till dated no cylinder received. please take necessary action so that i can get lpg gas cylinder delivery in time.
Name of gas dealer : Vikram gas enterprises, West Kidwai nagar New Delhi 110023.
my gas connection no. is V 23209. Address and name : Pratap Singh, 1124, Sector -12, R. K. Puram, ew Delhi - 110022.
thanks in anticipation for early action.

Sub: Gas Consumer no 3106/ Double - Non booking and irregular supply of LPG Gas -reg
I have been supplied the Gas from Suresh Gas Agency BY pass Raod, Madirai 625010. I have received Gas on 5.1.11 but in the bill the agency placed date as 31.12.2010. On 17.1.11 after a Genuine gap as stated by the Senior Area Manager,Indane madurai Mr.D.Murali, I asked to book the Gas. They told that I am eligible for booking on 31.1.2011 only and supply will e made after 15 days from 31.1.11. While I went to the agency on 31.1.11 in person to make complaint against this irregularity, they are not at all maintaining the complaint register. After insisting, they gave a fresh unrulled note to note my complaint. Is it correct. It is against the govt orders and consumers rights.
further I want to know which is the correct booking and supplying dates from Indane authorities But commercial people are receiving The subsidy gas without any difficulty How if restrictions prevailed
I request to take action against my compliant and arrange to supply of Gas to me and other public without crating artificial shortage.
With regards
A.G.Palani Consumer no 3106
12 Nethaji 2 nd st, Kalimuthunagar
Madurai 625016

BANARAS GAS SERVICE {IF Black Marketing of gas Cylinders }
A-10,D.D.A MARKET
MATA SUNDRI ROAD
NEW DELHI-1100 02
PH[protected]=[protected]
SIR.
MY Gas connection no is 9110 from banaras gas service.there is always problem before booking & after booking we waiting 15to20 days for cylinder refill after booking date.then 15to 20days on rifill booking i request to
authorities pls can check or correct if any curruption.and if banaras gas service unable to consumer quantity load so please arrange another agency.who can supply 1 cylinder with in 30days.because market price 550/00 to 650 /00per cylinder.
9110
SYED MUSHEER HASAN

Subject: Bad supply of Gas cylinder in Khamano city.

Respected Sir,

I Balamjeet Singh, President of Nagar Panchayat Khamano, Distt. Fatehgarh Sahib, Punjab. That in Khamano there is no any agency of LPG gas. Due to this the thousands of customers are dependent on Cheema Gas Agency Bassi Pathana and Gas Agency Morinda. But there is no any proper time of supply of gas cylinders. Many customers are waiting for several hours but when the trolley of gas cylinders had not come then they become very harassed. Both above said gas agencies are approximately 20 KM from Khamano. There is no sub office of these above said agencies in our city. Due to this, the customers have forced to go 20 KM away for booking gas cylinders to these agencies by spending fuel and wasting time. The behavior of employees for the customers is very rude. They also sell the cylinder in black on huge prices. Please give concentration in this regard.

Thanking you,

Regards,


Balamjeet Singh,
President of Nagar Panchayat Khamano,
Distt. Fatehgarh Sahib, Punjab
+[protected]
Email: [protected]@gmail.com

PLEOPLE HERE IN ANUSHA GAS AGENCY (KADERENAHALLI BANGALORE WHO ARE THE SUPPLIER FOR INDIAN GAS. THESE PEOPLE ARE FRUSTRATING ALL THE CONSUMERS WITH THIER SERVICE AND THEY WILL NOT KEEP THEIR WORDS IN TERMS OF DAY OR DATE OF DELIVERY EVEN AFTER WAITING A NORMAL DUE DATE FOR A GAS REISSUE. AND THEY WILL NOT ATTEND THE PHONE CALLS FOR ANY QUIRES. I HAVE BEEN THEIR IN PERSON THEY WILL ASK CONSUMER NO AND TELL K IN TWO DAYS IT WILL COME AND WASH THEIR HANDS. AND THEY WILL NEVER GET BACK UNITL MY NEXT VISIT. WHAT SHD BE DONE FOR SUCH A WORST SERVICE PROVIDER I THINK LICENCES OF SUCH SERVICE PROVIDER HAS TO BE CANCELLED.
EVERY TIME THEY WILL TELL THAT LACK OF SUPPLY SAME SENTENCES HAS BEEN TOLD TO ME FROM PAST 7 MONTHS. I THINK THIS SHOULD BE TAKEN UP VERY SERIOUSLY AND HELP FOR BETTER SUPPLY.

Dear Sir,
I had applied for a gas connection to Indane gas and I received a confirmation letter after 3 months that I have been alloted a gas connection. I was asked to present myself with a copy of my ration card. I am attaching the copy of my confirmation letter which says that I have to pay a total sum of Rs.1890/= only.But when I approached Padma Gas Services, No.65,Broadway Road, Chennai-600 001, they asked me to pay around Rs.5500/= (around this price) which includes, the counter person told the price of the burner also. When I told him I have one burner which is a gift from my father to my family, they are not interested to listen. The only thing he was interested to know is whether I am willing to pay Rs.5500/= or not. Incase I don't pay this amount, I will not be given a gas connection. I tried to call Indane Consumer Care number, which says that its not in working condition. I am unable to do anything. Will someone help me, how I should go about to get the gas connection, without having to pay for a gas burner, which I think is absolutely ridiculous. Will the government take note?..

I have request to refill my gas cylinder at 27th January 2011 at Om-Viom Indane agency, New panvel, Navi Mumbai. They told me that i would get delivery on saturday. When i again called them on saturdat they replied as upto evening we will get the cylinder. But we didnt get on sat and sunday. After on monday i called the agency, they replied that they havent stock of cylinder.
Daily they give execuses instead of delivery. Kindly do needful because we are suffering a lot due to this delay.

Customer Name : Dinesh Kushwaha
Cutomer consumer No: 000905
Agency Name : Om-Viom Indane agency, New panvel, Navi Mumbai


Regards,
Dinesh Kushwaha
M:[protected]

Dear Sir,
It is highly regretfully intimated that we, S.S. Satija & Ramesh Kumar (consumer no. RP-561 & P-15813) booked telephonically on 17.01.2011 for refilling of LPG gas cylinders on M/s Janta Gas Service, Jattal Road, Panipat. One cylinder in r/o RP-561 was delivered on 29.01.2011 but second cylinder in r/o RP-15813 is still awaited being booked simultaneously whereas LPG delivery, next to RP-15813 has been made as revealed from their record. When M/s Janta Gas Service, Jattal Road, Panipat was contacted regarding maintaining the procedure of gas delivery, he made excuses and assured for immediate delivery but no delivery in r/o R-15813 has been made till date. This kind of malpractice/delinquency has been adopted by the said gas agency holder for a long time in the past. He usually befools the consumers by pick & choose policy/ill means in gas cylinder distribution. He maintains separate bundle of delivery slips for mighty people. Ultimately, your goodself is being requested to take further action as deemed fit against M/s Janta Gas Service, Jattal Road, Panipat to pacify the impatient people.

With regards,
Ramesh kumar,
(RP-15813), Panipat.

My Consumer No is 2973 with M/s Kitchen Best, Chittaranjan - the retailer/agent of Indian Oil Corporation Ltd. for INDANE gas. I booked the Gas on[protected]. I have enquired about the availability and delivery, over phone and over the counter, but the staff as well as the partner-proprietors are very much vituperative and uncourteous in their dealing. The following are the specific complaints:
1. Gas not supplied till today, i.e.,[protected] one month and one day.
2. They said there was non supply of gas from Indane depot, Durgapur for labour strike for 12 days. But the strike is over for a fortnight and 2/3 truckloads of gas is coming everyday but M/s Kitchen Best, taking advantage of this small incedent, is harassing the customers for undue gain.
3. They are asking to buy Commercial Cylinder at a hefty price'
4. They are showing artificial crisis as I am buying gas in small cylinders @ Rs 50 per kg from outside who are supplied regularly by some middlemen.
5. Whenever asked about the stock position, they say there were 6000 (six thousand) backlogs and sufficient supplies have not come and most of the time they say big cylinders (Commercial) have arrived.
6. Today[protected] at about 4 p.m. they have asked me to bring the cylinder to their office/shop by tomorrow to take delivery at my own arrangement. They are taking the undue advantage of my impatient need. They have almost stopped home deliveryand forcing to take the delivery at customers' expense.
A speedy solution would be of great help.

a registry entry is being created by the name of debugger every time a user log in a particular computer which disables the icons from being displayed on the screen of the user .... the following is the path of the registry entry
in the registry editor (regedit)
1. h key local machine
2. software
3. microsoft
4. windows nt
5. current version
6. image file execution
7. explorer.exe
8. dubber

this debugger has to be deleted every day so that the user could see the icons on the computer . can we get a permanent solution 4 this so that every day entry deletion of DEBUGGER from the registry could be avoided ../

I have filled the petrol from Deepak Motors Road No-56, Surya Nagar, Opp Vivek Vihar New Delhi 110095 on 24.1.2011 for Rs.600/- in my motorcycle. After one day, I have problem in motorcycle of missing then i am going for repair of motorcycle. The Service engineer show the motor bike check the fuel and show me that the fuel is mixing with white colour water then he empty the fuel tank of motor bike and filled thru with a water bottle after sepration of water from fuel. I am surprised that around 4 ltr white colour water is out from the petrol. Kindly arrane for compensate for this and arrage to take up this matter with IOCL higher authorties.

Waiting your reply on this.

Regards


Kuldeep Arora
M-[protected]

Sir,

I am a Indane LPG consumer of M/s Asal Durg Enterprises, Vaishali Nagar. My consumer number is 18256.

On 27th Jan (about 9.30PM) I found leakage of LPG from my cylinder. I called the Agency, but as it was expected, none of the phone calls were attended. Then I called Mr. Mahendra Singh ([protected]), an employee of the Dealer, who expressed his unability to attend to my call due to cold weather, and suggested to lodge a complaint at the office next day morning at 10 A.M. On asking the contact number of the Manager or Owner of the Agency, he told me that he does not have their numbers. This statement of Mahendra Singh seems quite funny and beyond belief.... nobody would believe it.

Then I called the Indane Emergncy Number ([protected]), and the person attending my call assured me that my complaint will be attended within next 1 hour. Soon after that, I got a call from Abid Ali ([protected]), who asked me to keep the cylinder in an open area, duly capped on. On my enquiry about attending the issue, he told me that the task of the Emergency Cell is only to maintain a record, not to provide service. Therefore, I was left with no alternative except to keep the cylinder in my balcony.

Next day, i.e., 28th Jan I visited the Agency Office at 9.30A.M. and the person available there advised me to come back after 10 A.M. It is worthwhile to add here that a mechanic/technician was already available there, who misbehaved with me and told "humne koi theka nahi le rakha hai, complaint hai to office me register karao, dekh lenge". Since I was getting late for my office, I requested to counter man to be kind enough to look into my problem, and he assured me of it.

Sir, by submitting these facts, I humbly request you to please get the matter enquired, so that any unfortunate event can be prevented to happen. The services of LPG Distributors have, most of the time quite unsatisfactory, and the quality of services are also reflected in the public through media very frequently.

I would appreciate a line of confirmation and the action taken for improvement of emergency services.

Thanks and regards,


Anil Trivedi
Asstt Manager
United India Insurance Co. ltd.
Regional Office, Sahara Chambers,
Tonk Road, Jaipur
Mobile No. [protected]

Residence:
F-2, Shri Ram Apartment,
Opp. Canara Bank, Gandhi path,
Vaishali nagar, JAIPUR.
Tel[protected]

I Sri Saroj kumar Biswal At-Adam Po-kuanpal Dt-cuttack applied a gas connection on june 2010 at Dolphine indane gas which is at Alijoda,kuanpal,Cuttack.I received the connection letter on 20th jan2011.When I submit my documents and want to take the connection they charged me a sum of Rs.4200/-and pressurised me to take the gas chula positively which is very low quality .I refused to take chula but they did not agree with me .In discusion they did not forget to misbehave me.In this regard take necessary action at your end,which will enable me to take the connection at an early date.
My booking no-1567 dt-30/12/2010
Mob-[protected]
Email id:[protected]@gmail.com

I had visited KALA Service station, D B Sandra, Vidhyaranyapura Main Road, Bangalore, on[protected] to fill petrol. I asked the attendant to fill for Rs.1000. He ensured zero and started filling, by then the cashier diverted my attention by asking me cash or card even when I was handing the cash to him, I suspected some thing was wrong and looked at the meter to see that the attendant filling petrol had stopped at Rs. 200 and was removing the filling gun from the car. When I told him I had asked for Rs.1000 worth of petrol, the cashier stepped in and said fill for Rs.800 more, he started to fill again with out zeroing the meter and stopped at Rs.800 and was about to remove the filling gun. I lost my cool and had to raise my voice against the attendant to fill the remaining Rs.200. Clearly the pump staff tried to cheat me and would have succeeded if I was not alert. Request the concerned authorities to please take necessary action against the concerned pump so that incidents like this don’t repeat. Petrol being so expensive it really hurts when people do such things.

I Manish Chabba living in vpo santokhgarh , distt una (H.P). All the peoples of our village have face a big problem about the delivery of indane gas from last one year. Our supplier M/S SUGAM GAS AGENCY situated at Rakkar Colony has not able to complete the demand of our village. We have already discussed above problem with all the officials and politicians. All peoples gave dharnas, suicide attempts & Chakka jams there on the road many ntimes. But all the time the Officials and Owner said that the INDANE don't gave us the full supply so thats by we are not able to fulfill the demand of the LPG GAS and the state politicians said that it's a matter of CENTRAL GOVT. Now please tell us how we can manage this problem. We want a complete solution of this problem to avoid any mishappening in future. My mobile no: is +91-[protected], [protected]