Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — cylinder not being sent

My consumetr no issu-151 at supreme indane gas service G-3 JANKI PLAZA JANKIPURAM LUCKNOW U.P, DISTRIBUTOR CDE 45-01-53rest figure not readable, I had booked gas on 27/12/08& I was told that refill would reach by 29/12/08 but I was not supplied the refill, there after I again requested for refill & Iwas told it will reach the next day.Here Imay tell U that it is vert dificult to contact for booking as telephone is always busy it appears they keep the receiveroff the phone, if luck favours one can contact &book the gas .
Today I saw the Indane person infront of my house carring cylinders I enquaired regarding my refill he told because of truck strike the godown is locked & there are no cylinders in stock but it is beyond understanding that unless he had not supplied refills how was he carring empty cylinders further I had seen three four Indane persons sitting on the cylinders I stopped my car to enquire regarding my refill they said they are sitting on empty cylinders, which appears totally fals, as from where the could get empty ones either they had supplied refills &inreturn they had received empty ones or they were having refills for blackmarketting. Please enquire &do the need full.

P.K.TANGRI
C-1/357 SECTOR "G' JANKIPURAM
LUCKNOW U.P

sir my con. no. is 14395 and gas agency is m/s gemini entperises najafgarh new delhi 110043 code[protected] ihad booked gas cylender on 10. 1. 08 they said to me you will be find cylender within 2 or 3 days i informed them on 15th.1.08 they replied today we will definatily send the cylender but they not sent i went their office on17.1.08 that day they repley same as above sir till date 20.1.08 they have not sent the gas cylender .,
please take a necessary action against m/s gemine entperises najafgarh new delhi and tell me what should i do to find a gas cylender.

not sending the cyclinder on time

Dear Sir,
We had booked our cylinder on 31th OCT 2001. Our consumer no is 032807.our agency name is SEBA FUEL..IT is located at Nimta, 24 Pgs(N) of westbengal.We always faced delay of delivery of the cylinder from the above mentioned agency.We are not satisied from our local INDANE agency.

Moreover the behaviour of the Propietor & staffs of the above mentioned agency are not satisfactory.

With regards
M.R.Roy
SAYTEN PALLY, NIMTA
KOL-49
Ph No-[protected]

Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

My name selvaraj
My wife city of alangulam, one day come of Sithurajapuram Indian oil night of fill 12 DEC 2011 of two wheller NO : TN 67 AW 3463 send of alangulam of night 8:00 Pm o clock filling the petrol and another than air checkup air my scooter of front of DONE and another one of back side DOWN my air of tyre so i am going to urgent of my wife mother of serious so kind of air reduse some of another same time coplaint of DIESEL PUMP OF LEAK COMPLAINT and of another custumer, so, not responsiple of worker talking you me OWNER so you complaint

I send of them late for 1/2 hour late of hospital alangulam, but my wife mother normal condition no proplum

but thing of Indian Oil Coroporation so kindly action of OR OWNER

so, my scotter of oppsite two wheeler workshop air filling go of alangulam


Name : SELVARAJ
Mobile No : [protected]

Indian Oil Corporation / Indane LPG Agency — Prevailed Corruption at Agency of Sahaspur Bijnore, U.P.

Dear Sir/Madam,

It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor (Naveen Gas Agency , No. 176890 P.O. Sahaspur, Distt. Bijnore U.P ) here. Some of the major malpractices adopted by them are as follows.

1. Black Marketing of LPG Cylenders, resulting always short of supply to the original customers.
2. No home delivery system available to customers, even then, they are being forced to pay delivery charges.(ie. Rs. 310/= ).
3. No proper system available for new connection, transfer and reneval of old connection.
4. Mostly supplied cylenders are under weight.
5. Misbehaving by the staff for any customer inquiry. No sign board available at Gas Agency so that a customer can contact to any concerned official in case of any problem.
6. The Agency owner is in Full protection of Mr Manvendra Bhatnagar, Field Officer, Regional Office, Indian Oil Corporation, Moradabad. U.P. As he always accepts the involvement of all concerned officers in his corroption.

Sir, Cheating with Customers is really a matter of serious concern. Therefore, we request you to look into the matter and take serious action against culprits.

we 'll be highly obliged to you for your kind persual in this matter.

Sincerely Your's

Shan Ali s/o Shakir Usman
Hakeem Pura Street
Sahaspur, Distt. Bijnore 246746 U.P.
Mob: [protected]
Res:[protected]

Danish Rahat s/o Rahat Umar
Hakeem Pura Street
Sahaspur, Distt. Bijnore 246745 U.P.
Mob: [protected]
Res:[protected]

Zaheer Ahmad s/o Shabbir Ahmad
Bus Stand
Sahaspur, Distt. Bijnore 246745 U.P.
Mob: [protected]
Res:[protected]

Afzal Ahmad s/o Abrar Ahmad
Moulvian Street
Sahaspur, Distt. Bijnore 246745 U.P.
Ph:[protected]

CYLINDER NOT DELIVERED AT HOME

As i have booked refile on 22/1/12 last delivery is 11/1/12 my booking no. is 264022 and cash memo generated on 22/2/12memo no 5219
even though 46 lapsed from 11/1/12 refile cylinder yet to be supplied buy Ajitha Gas agenciy villivakkam my consumer no is 7194.
kindly look in to the matter and arrange to make supply immediately since our family members are 6 + 1 necessay action may please be taken to advise the agent to avoide such delay in future

by P.sankaran
customer

Durga Indian Gas Agency Bangwa — NO home delivery

Dear Sir/madam
It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor (DURGA INDANE Gas Agency BANGWA P.O. BANGAWA, Distt. ANUPPUR( M.P ) here. Some of the major malpractices adopted by them are as follows.

1. Black Marketing of LPG Cylenders, resulting always short of supply to the original customers.
2. No home delivery system available to customers, even then, they are being forced to pay delivery charges.
3. No proper system available for new connection, transfer and reneval of old connection.
4. Mostly supplied cylenders are under weight.
5. Misbehaving by the staff for any customer inquiry. No sign board available at Gas Agency so that a customer can contact to any concerned official in case of any problem.
6.NO Proper office in bangwa panchat,office dill in bijuri home office.
Sir, Cheating with Customers is really a matter of serious concern. Therefore, we request you to look into the matter and take serious action against culprits.

we 'll be highly obliged to you for your kind persual in this matter.

Sincerely Your's
anil singh
rajnagar
p.o-bangwa Distt. anuppur M.P.

Prem Nath Motors — Non delivery of gas cylinder

i am a LPG Consumer with M/s Prem Nath Motors, 12, Scindia House, New Delhi and my consumer No. 30971. whenever i contacted the agency for booking of the gas cylinder, they never picked up the line. sometimes they picked up but they said the cylinder will come in two or three days and when i told them to give any reference number about our conversation they said, for that i have to speak them after 2.30 p.m. Thats not enough, after two weeks i cannot get any gas cylinder. so i have to again register my request to gas agency. Many times I was contacted with their Area Manager, Mr. Chotwani, but they also not giving any fulfill backup.

I connot found my consumer no

I hope these govt agency should be tracked for their perormance on parameter like customer satisfaction and fare delivery.

Each selection of ours can be a reason for disaster or could be for snaching the market share from the market. the choice is ours

I anil kumar having Indane gas connection of Avery Gas Servive gas connection no-665 is not coming from 1month 20days or more that I remember when i call to ur Staff members they say that they will book gas on their own and I will receive in next 7 days but i call ur staff members each and every day but till now i had not received gas till now becoz the staff are blacking gas cylender to someone else I want my gas to come by itself todat otherwise there will be a great problem to u and me also.

ADDRESS:- 1/9637 partap pur babar pur road behal gali no.6 shahdara delhi 110032

I gobind Ram having gas connection Of Indane GAs by Avery gas Service consumer no-1614 gas is not coming from last 2 months I am trying from last to months to book the gas when i call tio indane gas the staff members o[censored]r company says that they will book my gas on their own and i will receive the gas in next 7 days but since, 2 months passed so i am registering this complaint my gas is not comi9ng because the staff members are blacking. So. please send my gas cylender by itself today otherwise there will be a great problem to me and u also
Thankyou

Address:- 1/9659 partap pura babar pur road behal gali no.6 shahdara delhi 110032

Indane Gas — EMRGENCY SERVICES

HI, Please note this an "APPRECIATION" & not compplaint. Service engineer ( Mr. Gokul, [protected])was in my door step within 30 minutes on holiday ( Ganesh chaturthi & sunday), to attend the LPG leak through cylinder due to failure of washer.

Gas Leakage, Customer No. 50080, Name : K.Murugesan,
Maruti Gas Agency, Welcome Colony, Anna Nagar west, Chennai -040.

Gas leakage customer number 8805. R.Abirami
13/35 Thirunagar,
villivAkkam
chennai 49.

my customer no. is 4496 with ambay enterprises, yamunanagar. agency code is[protected].
i am facing a serious problem of faulty cylinder. it is not been looked after by the agency. i have complained about 20 times, complaining since a month but no one looking after the problem.
moreover home delievery always takes about 3 months to materialise after booking.
pls look into the same

Indian Gas — Late Delivery Of LPG Cylinder

Dear Sir,
We with to inform you that we are resident of Rly.Qrts.No.113/4 Railway Colony, Raigarh (C.G.) and user of Indian gas on our area Raigarh gas Services of authorized for Indian gas (LPG domestic uses) Distribution.Our Consumer No.8043,booking date 15.11.2010,Expected deliver 30.11.2010.

But regret to inform you that till to day 12.01.2011 we have not received. We request you to kindly look in to the matter and do the needful if possible.

Best regards,
B.Santoshi.

Dear Sir

Sir this is my complaint which I submitted now. I'm totally disappointed from your services.We have a connection of Indane Gas Agency (Indane Gas Agency) located at Moradabad. Problem is that the hawker didn't delivered the refill at home he said that I will not give refill at home, come to me and take the refill by standing in the queue. Now days we are facing a lot of problems from your bad services. I was booked the GAS ON 15-11-11 but we did not get the gas.The hawker said after booking the gas you get the gas with in 20 days. But According terms and condition after booking the gas we will get the gas with in 6 days but he refused me and misbehave also
Now I frustrated by this problem please give me positive response A.S.A.P

Consumer No.= 13768
Regards
Abhishek Thapliyal
[protected]

Indian Oil — non receipt of lpg gas cylinder

DEAR SIR,

I HAVE PNG CONNECTION LAST 2 YEARS WITH ADANI GAS. I HAVE ALSO LPG CONNECTION, BUT SINCE LAST TWO MONTHS THEY ARE NOT GIVE LPG CYLINDER AND THEREAT
TO SUBMIT CYINDER, I USE LPG FOR GAS GIJER FOR BATHS, I WANT TO KNOW WHAT IS RULES
FOR LPG CONNECTION, CAN I SUBMITT CONNECTION OR WHETHER I GET MINUMUM 3 TO 6 CYLINDER A YEAR , PLEASE SENT MAIL ON MY EMAIL ADDRESS [protected]@gmail.com and higy oblidged.

Indian Oil Company — NON RECEIPT OF LPG CYLINDER

I (GOUTAM DEY ) booked the cylinder on 15.09.2011 vide online booking no.279624.I got the message on 26.09.2011saying that cylinder will be delivered shortly vide cash memo no.22428 by sender message 544111. mobile No [protected]. I waited till 07/10/2011 and then gone personally to the shop. On seeing the message they have told that it will be delivered within day or two. On 16/10/2011I have received a message stating that my LPG cylinder have delivered on 15/10/2011.But the fact is I did not received any cylinder till date.
My IOC, LPG connection is with Abhijit Enterprise, at Khardah vide connection no. 08802.