Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas Refill — no response from seller on phone call

indane gas conection no 15688
name s.kumaresan

CUSTOMER NO 17636
We are Indane Gas user since last 40 years... We shifted to Hyderabad and got our Gas Agent as
L.V.Reddy Gas Service Secunderabad...We are fed up with the booking procedure...Last one hour We are trying to connect but it is engaged...Can we seek your assistance in booking the gas...

Indane Gas — Delay in getting refill cylinder

My connection no.is 14720 with Jo gas agency, Irinjalakuda, Thrissur (Dist), Kerala.
I have booked for the refill on 18-02-09. Till date[protected] I did't get the refill. More than two monts over. They are saying this week - next week like. Can I get a support from u to speed up the delivery process

O.S.Varghese

Indane Gas — delay in getting refill

I have lodged a grievance in the customer cell of indane. Ageny Ashok Gas, Trivandrum.My feed back no. 6539. As per the reply the indane assured that they are trying to advance supply of refill. But till date indane unable to fulfill the assurance given by them. I have applied for a refill on 4th May, 2009. Till date no supply. Agency says that they can bill only after 30 days of completion of previous supply. I do not know whether indane have instructed suppliers on this lines. Indane customer cell do not work. The toll free number do not respond. Addres and phone number of higher authorities not provided.

Indian Oil Corporation Ltd — Late Delivery of LPG Cylinder

Dear Sir/Madam,

My LPG Connection with Hari Singh Gas Service, Nangloi, Delhi & my Consumer No.HS38435 and I was booked my LPG Cylender refil and waiting from last fifteen days do delivery. At agency 4 telephone numbers but nobody pickups the phone up to hours of waiting.

But If you want a cylender in cash you can get outside agency from Rs.500-550. You not need a consumer no. or booking no. for this.

Ramesh Singh
A-1/48, Aman Vihar
Sultan Puri, Delhi

your customer — no coperation of customer care

dear sir

This your airtel user Mrs sukhwinder kaur anand ([protected]).
i am very harashed by the service o[censored]r AIRTEL .FROM LAST RECENT 2 YEARS APPROXIMATE Rs 825(800 for net, 25 for voice chat) have been withdrawn from my mobil without any reason.And your costomer care are so rude to me .
I am a bank officer .It is very painfull than no one is listening to us when we go to Airtel office in bathinda
AND arrenge to refound my amount i am very upset form Airtel

plz reply me or contact me on same no.

thanks

Dear Sir/Madam,

My LPG Connection with RADHIKA GAS AGENCY, R.V.DESAI ROAD, OPP. NAVAPURA POLICE STATION, NR.JAYRATNA BUILDING, BARODA - PH.NO :[protected] & my Consumer No. is - 17520 and I was booked my LPG Cylender on[protected], BOOKING NO.3879 and I AM waiting from last FOURTEEN days do delivery. At agency I have contacted through telepone more than 10 times & they give us excuses all times for another 3-4 days, but till date, I have not give any refilled gas cyliner.

Now I request you to kindly look into the matter seriously and realise the customer feelings of not available the cooking gas in timely & facing lot of problems.

SONI JAYANTILAL.H.
Tejab Mill Chal,
Opp. Zenith School,
Dabhoi Raod,
Baroda 390 004.

bad your service

sir i am s.k paliwal lived in ghaziabad my address is g-243 hig, pratap vihar ghaziabad had gas connection no. CT-93, the employee from captain gas agency in gzb provide regulator by replacing the old regulator and also taken charge of rs. 300/- In my knowledge there will be replacement if regulator will be free whenever connection exists...
kindly tell me about that. i shall be thankful to you for this.

thanks
S.K PALIWAL

sir/madam

i had already mailed you against the delay of my gas cylinder my consumer no. 76545 i have not received my cylinder yet
i have booked the cylinder on 11/04/2012 my refill booking no. is[protected]
i have received a sms from your side on dated 18/04/2012 that was shall be delivered shortly.
but i have not received it yet

so i am requesting you to please make it fast or as soon as possible
or i want an explanation for this delayed process.
i have called so many times at yadu gas agency but there is no positive response form there.
so you tell me what am i suppose to do now.




Suraj Singh Rana
R/o, 168-a, Sector-5,
Kamna Vaishali Ghaziabad, (u.p.)
Ph:- [protected]

HOW TO KNOW WHICH RR NUMBER OF ELECTRICITY BILL HAVE I GIVEN FOR MY LPG CONNECTION

sir,
i am residing at Bahadurgarh, haryna.My conn no.R3034.I am calling from last four days to book a cylinder from 6/5/2013 but the agency employess are not picking up the phone.Message is being heard as either busy or not responding the call.Secondly, they are delivering the cylinder in 7-8 days after booking.Please look into the matter.

mob[protected]

sir,
i am residing at Bahadurgarh, haryna.My conn no.R3034.I am calling from last four days to book a cylinder from 6/5/2013 but the agency employess are not picking up the phone.Message is being heard as either busy or not responding the call.Secondly, they are delivering the cylinder in 7-8 days after booking.Please look into the matter.Agency name is RAM GAS SErvice

mob[protected]

my coml. no.992469 which kind of you are taken i d, nt know how i get feed about my compl. in my compl. i told about disel and your callcenter girl writen petrol hope you are given a higher aoutherity phone no or a phone call to understand my problem, becouse i, m in tenssion . hope you take a right action and call me.

09 May, 2014
Dear Sir/Madam,
My name is Arnab Bose and I live in Palam Vihar Gurgaon. The Indane Gas supplier in Palam Vihar is Golden Gas Service address is 233, Palam Vyapar Kendra, Palam Vihar Gurgaon-122 017. My Customer ID is 854027 and I have a double Barrel connection. I had booked a cylinder with Golden Gas Service on 05/ 04/ 2014 and till date have not received gas cylinder, despite repeated reminders. This state of affairs has been going on regularly and when we approach them to find out the position get very rude replies.
May I request you to kindly look into this complaint and instruct Golden Gas service to improve their delivery system.
In this connection I would like to draw your kind attention to the fact that there is an HP Gas outlet in Palam Vihar, who are very prompt in their gas supply. How is it possible that HP a Govt Agency can supply gas cylinders within a week where as Indane (IOL) takes more than a month to supply a gas cylinder? One wonders why!!!
Regards,
Arnab Bose

Dear Sir 15/05/2017
I am a consumer of Indane (Indian Oil Corporation Ltd).
My consumer number is CX14427634 and Nearest Indane distributor from my residence is Alpha Indane which is the distributor I am getting LPG refill from.
There are problems with the distributor – They do not deliver LPG refill cylinder at home. This is consumer’s duty to find the delivery vehicle and get refill cylinder.
If we cannot find their vehicle they cancel LPG refill booking without any reason.
If we find them and get the cylinder, the delivery boy charges rupees twenty five to thirty extra. For example in the month of March 2017 we have received the cylinder on 26/03/2017, the delivery boy asked for Rs. 830/- (Eight Hundred Thirty) and we have given him the same amount because the delivery boy never brings cash memo.
If the distributor would follow the slandered procedure of refill cylinder distribution they would deliver the cylinder according to bookings and would send cash memo along with cylinder against specified consumer’s booking and we would not pay extra money to the delivery boy.
If we book cylinder through on line banking then the delivery boy ask for evidence of prepaid booking because he never carries cash memo.
Earlier I complained to Ranchi office of Indian Oil Corporation Ltd. then Cylinder delivery to my residence was improved for time being but again the situation is worse.
This time I have booked refill cylinder through net banking on 06/05/2017 and expected delivery time was 02 days but till 15/05/2017 after 08 days delivery of cylinder has not been done.
Respected sir I am submitting my problem in my own but this is problem of whole Tupudana locality. Kindly fix the problem for ever and also see which individual officer of INDIAN OIL CORPORATION LTD. is responsible for proper distribution of refill cylinder according to rules and regulation, who is not performing his duties and what is reason that he is not performing his duties.

Sincerely Yours

Parth Sarthi Pandey
Plot No. 755, Bagicha Toli, Tupudana
P.O.-R.K.Mission, Ranchi-835221

Sir,
I am a consumer of Indian Oil Corp.My customer No:07689, Agency Name is Singh Gas Service, Heera Plaza, Bye Pass Road, Agra-282002, Phone No.:4003058, 6456944.
Gas Booking Date:16.09.2011
I have not received Gas Cylinder tilldate.
नोटः कभी भी गैस फोन से बूक नहीं की जाती हैं।

Consumer No. MGA 30080. This people are taking 20 to 25 days fo delivery the gas & tkaing the booking after expiry of 21 days. Please take necessaary action.

Continuous not Picking the Call
Respected Concern,

My consumer no.22436 (My cell No. [protected], [protected]) M/s Indane – (veena gas service sarai julaina) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy . Anytime of the day these telephone numbers are either engaged or they don't pick up. I have been trying for more than 5 days .

But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected], 26914545,[protected] remains busy and not answering,

As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Pls make sure at least we have the facility to book the gas thru' the phone.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
So Plz do the needful.

Regards,

Rajesh rai
( [protected] )

Continuous not Picking the Call
Respected Concern,

M/s Indane – (Srinarayana Gas Agency Pattambi -Palakkad-dist Kerala) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy . Anytime of the day these telephone numbers are either engaged or they don't pick up. I have been trying for more than 7 days .

But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them remains busy and not answering,

As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Pls make sure at least we have the facility to book the gas thru' the phone.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.Now we have only one cylinder I want another cylinder also, I go the agency they told me extra cylinder booking closed
So Plz do the needful.

Regards,

Sulaikha Aboobacker, Karinganad, Palakkad -Dist

Continuous not Picking the Call
Respected Concern,

M/s Indane – ( Subh Laxmi, Chas, bokaro, jharkhand) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy . Anytime of the day these telephone numbers are either engaged or they don't pick up. I have been trying for more than 5 days .

But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected] remains busy and not answering,

As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Pls make sure at least we have the facility to book the gas thru' the phone.

Kindly look into the matter and ask the distributor to set his system
So Plz do the needful.

Regards,
Ramesh

My consumer number is 44264 with the Vishnu Gas agency, Kadugodi, whitefield Bangalore These people never pick up the phone for gas booking. I have tried atleast 100 times since morning. The phones are either ringing without response or engaged. With such a poor system we are absolutely clueless how we would be able to book gas. The phone numbers are [protected], [protected], [protected]

I want on line booking so plz tell me how can possible.I am inden gas customer.

thanks with regards
surjeet singh
[protected]

MY COSUMER NO 13175 WITH KASNA GAS SERVICE IN GREATER NOIDA AND 19.02.11 I BOOKED THE GAS AND AFTER REGULAR VISIT AND CALLS NO BODY DELIVER THE GAS TILL DATE i.e. 23.03.11

REGARDS
AVINASH SINGH
M.NO [protected]
ADD- FLAT NO 102.A
S.S. ENCLAVE SECTOR BETA - II
GREATER NOIDA

Respected Concern,

My consumer no.18041 and I am a resident of Mr. Vaidya Srinivas Rao, 75, Chennnur, Dist: Adilabad, Andhrapradesh. Pin- 504201, (My No.[protected]) M/s Indane – Mallikarjuna Gas, Jaipur (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy, not available and many time they have a endless queue. Anytime of the day these telephone numbers are either engaged or they don't pick up. I have been trying for more than 16 days over phone continuously for booking the gas cylinder.

But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected] remains busy and not answering, The gas has not been booked..

As it is there is an inherent delay for getting the gas for Indane, which we've got used to now. Please make sure at least we have the facility to book the gas thru' the phone.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknowledgment system to overcome this situation.
So Plz do the needful.

Regards,

Vaidya Srinivas Rao
[protected]

blfmbfbf'b'f

19053

Indane Gas Service — Related to services timing

Hello,

THis is to inform you as per Retail Invoice detail which is provided by gas agency and main branch working hours 8:00 am to 8:00 pm between this nobody is picking up the call after 7:00 pm[protected], 26431055

Indane Gas Services — gas delivery not in time

Dear Sir/Mam,
I have booked my gas on 11/11/09 but till 16/11/09,I have not received the refilled cylinder.Last time also they have cancelled my booking without sending the gas.Details are as follows-
Name of Agency-People's gas Services,Faizabad Road,Lucknow-226016
Connection no.T12366
Booking no-3566
Date of Booking-11/11/09

Regards

Shantanu

SIR MY SELF IS GIRISH i am the customer of the jahangirabad gas services, MY CONSUMER NO IS J-102586 SIR I AM VERY FED UP WITH INDANE GAS AGENCY THEY DELIVER MY BOOKING IN 40 AND 50 DAYS EVEN THEY CANT COME TO HOME FOR DELIVERY I HAVE TO GO TO THE AGENCY AND MY SELF PICK FROM THERE AND THEY BEHAVE LIKE A MONARCH BLACK MARKETING IS GROWING BY LEAPS AND BOUNDS BECAUSE OF THEIR SUPPORT FOR THEM THEY DELIVER CYLINDER WHEN I HAVE TO GO ON TO THEM AND URGE THEM SIR PLEASE STOP BLACK MARKETING AND HELP CUSTOMERS
YOURS FAITHFULLY
GIRISH AGGARWAL
MOB NO-[protected]

we have booked indian gas for refilling on dated 20/01/2012 but till date we are not getting gas our consumer no 9419

Dear Consumer Care,
Indane Gas Service,

This is Sachin Goswami from Jahangirabad. There is a single gas agency in this area Jahangirabad (Bulandshahr) 202394.
So all Worker is own high perform. They misbehaves with customer and not full support them.
Dear Team now a new system has been launch in there agency that gas cylender will be booked by internet only, not booked on agency. Before few days it was possible on phone. But now a days also it is not possible. Jahangirabad is not a big city there is a town and some person is not so rich that he can afford net charge for gas booking every time. All customer is suffer during this.
So i request you please resolve this problem as you can do that all customer can booked own cylender on Gas agency or Phone and take own delivery on time.

Thanks & Regards
Sachin Goswami
91 [protected]

TO
The Managing Director,
IOC .
Sub : Complain against Raghu Gas Agency Khandsa Road Gurgaon(HR)122001 ( INDANE GAS )
This is to inform you that I booked my Gas cylinder against Number 3728 (Vasu Ram Nagpal ) in November 2009 and enquired in Dec.2009 ,The gas agency had not given me cylinder and said that your cylinder is not booked and then I again booked my cylinder before One and a half month in December 2009. But I have not received till today after forty days. The distributer is Blackmarketing the Gas Cylinders . It is not possible for me to get it from black market.
Kindly take the necessary action against Raghu Gas Agency Khandsa Road Gurgaon (HR)and Oblige.
Thanking You .
Yours Sincerely.
Vasu Ram Nagpal
Gas No 3728
5/115,SHIVAJI NAGAR GURGAON(HR)122001
e.mail parveen[protected]@indiatimes.com )
Mob [protected]

Indane Gas — GAS Blackmarketing by Raghu gas Gurgaon

Sir,

I am resident of Gurgaon and have a gas connection with Raghu Gas Agency Gurgaon.Its a very bitter experience for me & my type of hundreds consumers who are totally fed up due to behaviour of this agency.

this agency never deliver gas before 1 month after booking and then taking next booking after 21 days of delivery. Does'n matter its summer or winter ,Overall we are getting gas after 60days in a cycle.

In my family there are 7members , how could we survive with this type of attitude of this gas agency.

Please help me. what i have to do?


Regards,
C.P.Shah Ph.[protected]
Gas no.R 42485
Booking no. 2892
Booking dt 05.02.2010

Dear Shah,

I am also an unlucky consumer of that Great Raghu Gas. I had booked a cylinder on 28th Jan. It has 47 days been passed but not yet received the cylinder. Is there any consumer court in Gurgaon. If we complaint in consumer court what compenstion can we get? Every alternative month we were forced to buy cylinder from black market.

I M VERY SAID BY MISS BIHAVEAR OF KOTA INDIAN GAS AGENCI MY NO [protected] MY CONSUMER NO .52598 RENU VIJAY

My indiane gas cylinder consumer no.- 02366. i booked a refil on 06/09/2012 booking no - 412824. on my mobile i received a delivery message on 15/09/2012 & cash memo no. 5956. but till today i not received any cylinder.
the delivery boy don't show me the cash memo each & every delivery. so my request to you to deliver the cylinder with a proper cash memo.

REFILL OF LPG
I had booked for an LPG on October 27, 2010 vide booking no 8015 with AZAD GAS AGENCY HABOWAL KALAN LUDHIANA (PB). They had informed me that it would take 10 days, when I had called them on Nov 7, they said it would be delivered on Monday Nov 15, but when I had called Monday them they say it would take another 5 days.it is matter of great concern that I booked cyclinder after 21 dayes and can not get refill after 23 days means 21+23=44 days.We are without gas since 10 dayes and badly
suffer without cooking food.You are requested to do the needful and take action against AZAD GAS AGENCY to samooth supply of gas.

Regards,
Romel Singh regd no.AZ2671
H.no 403
Prittam Nagar
Ludhiana-141001 (PB)
mobile [protected]

dear sir/madam i am a cosumer of INDANE GAS, my customer no.is B 24078. This connection is transfer from RAM KRISHNA INDANE GAS SERVICE ALLAHABAD, TO M. BADALAPUR INDANE GAS SERVICE, BADALAPUR, JAUNPUR U. P. After 60 days M.BADALAPUR, said to us that if you wants transfer cylender then you paid 1910/Rs.390/rs office charge, 170/rs gas paipe 347/rs reiffiling, 1000/rs is securities money.only two person is always present ther.they are very unmannered and talk with abussed every costemer.becouse the place is very backword and they are innosent law of consumer and also feeling if task this matter the gas master are never give the gas so any body is not try any discous. kindly, i wants thats solved this problem and produse a fearless socites.

To,
HP State Civil Supplies Corpn. Ltd.
Nalagarh - Distt : Solan (HP)

Dear Sir,

I would like to inform you that I have a LPG Connection the name of Varinder Kumar C/o M/s Jai Mata Glass Ltd, Barotiwala (Address) under SV No. 1961940, Consumer No. NB 1131 vide Card Sr. No. 651284 and the copy of the same was misplaced in transit alongwith my some imporant documents and now is not traceable. I have try my best to trace out but not found till now.

I shall be very thankful to to you if your goodself issue me a Duplicate Copy at the earliest possible.

Till than please stop the supply, if someone getting the same on my name.

A photo copy of the front page of my lost copy is attached.

Kind Regards,
VARINDER KUMAR

I agree entirely with the complaint.Many a time it had happened and still happening.The authorities should cancel such agencies and hand over the work to un political people.CHELLA GAS, SELAIYUR IS NOTORIOUS AND DO NOT RESPECT CONSUMERS.Hope the concerned authorities notice these complaints as they do not seem to have a plateform of their own to redress the consumer complaints-pity!

Indian Oil Corporation Ltd. Complaints - Inordinate Delay of LPG Cylinder
Dear Sirs,

My name is Reshma Rani W/o of Late Sh. BHushan Lal Gupta, staying in Near Dushehra Ground, SHAHKOT Distt.JALANDHAR(PUNJAB) - 144702. My Consumer No.10525.of ATWAL Gas Agency


I booked my gas cylinder on 08.11.2010, Today 27.11.2010 till the time I had not received the LPG Gas Cylinder. It means after 21 days from the date of booking, the Gas Cylinder still not Supplied. Whenever I am asking, the answer is delay due to heavy load. So there is a minimum gap of supply of Cylinder is almost 45 days to 50 days. We do not know what we have to do.


I have visited 5 to 6 times in ageny but in vain and m sugar patientand they had openly said that you may collect cyclinder in black from any our Rehri wala.


from RESHMA RANI W/O OF
LATE SH.BHUSHAN LAL GUPTA
MOHALLA GANDHI CHOWK
SHAHKOT(144702)
MOB .NO.[protected]

sai seva services vasant kunj — regarding lpg cylinder

Dear
sir
we face a lot of problem regarding borken seal, low weight, no home delevery, no timely delevery and so meney
please solve my problem my congumer no. is 16063

with regardes
j m sachdeva
b-44 rajpur khurd ext.n.d.68
16063

I hundred percent agree. Sai Sewa Enterprises is inaccessible on phone and no amount of complaint makes a difference. I am fed up. I recommend the agency agreement should be terminated by IOC.

Another Very Angry Customer in Mehrauli