Indian Oil Corporation [IOC] Complaints & Reviews

Indian Oil — CYLINDER NOT GIVEN BY DEALER AFTER BOOKING

I booked a cylinder on 16-Jul-10 vide order no 2521but till now the cylinder is not given by the dealer on dated[protected]. I booked my cylinder at M/s Yadu Indane Gas Servises, D-33, Site-4, Shahibabad Indl. Area, Shahibabad, My consumer no. is 56220.
When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 8 days) over phone continuously for status the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected], 2896032, 2896034, 2896035, 2896036, 2895768) remains busy and not answering, the gas has not been delivered. Every time I have to face this problem for booking of gas cylinder. Dealer never given me cylinder on time since 1 year.
Kindly look into the matter and ask the distributor to set his system have some acknowledgement system to overcome this situation.
Please take action on it.

Addresss-
Uttam Kumar
11-C, Takshshila Appartments,
Abhay Khand –III, Indirapuram, Ghaziabad.
Contact no.-[protected]

Thank you for your feedback. Your feedback on [as per cus say he book his refill on 7/6/14 but not get refill so plz resolve this issue as soon as possible
agency name:south delhi enterprises
BOOKING NO:[protected] 285328] has been recorded and your Docket No. is 1469975. This is an auto-generated e-mail. Please do not reply to this mail. Your feedback will be attended to, shortly.

hanuman

dear sir,
i booked a cylinder on[protected] but till now the cylinder is not given by the dealer on dated 10/02/2015. i booked my cylinder at Amba mata gas service distibuter of indian oil corporation ltd., Uti Bank Chauraha Amabamata, Udaipur City, Udaipur - 313001. My consumer no. is CX 6821276 Dealer never given me cylender on time .please take action on it either i will go to consumerfourm.

addresss-
25 Mewa farosh Marg
Mukharji Chowk
Udaipur (Rajasthan)
P.No [protected]

Indane Gas — worst customer service

Dear Sirs

I am staying in Chennai city area Villivakkam 600049
customer # D0009500
Distributor Name : JEEVAN INDANE GAS AGENCY
My last booking bill no.D067904 DT.30.10.07 Bill Amount 288.05/-
Cylinder delivered today (10.11.07)
With reference to the above i would like to inform you that the delivery boy Mr. Ramesh insisted & harassed the cash amount of Rs.300/- for the above delivery my mother told that these things happens regularly during delivery and also he refused to check the cylinder for any leak at our permises.

Kindly take immediate action on the above matter.

With Thanks & Kind Regards

N.G. BALAJI VARAPRASAD
Mobile : [protected]
Resi. [protected]

Dear Sir,

I am residing in Noida sec-51, taken connection from Agnihotri Services Sec-37.I have been facing issue reagrding the quantitiy of gas filled in gas from last 2 months, we are only 2 consumers at home and the gas gets empty in mere 15 days, although the weight of the gas is enough, I have logged the complaint to the service center, but still no body has bothered to come and check it. Kindly help, the service of Agnihotri guys are worst.

m.v.enterprises-indian gas — late delivery

The indian gas agency "M.V.ENTERPRISES", does not provide the customers their gas cylinders at proper time.there is a delay of atmost 20 days and above..also they do not respond properly on enquiry.i make almost 10 calls to this agency daily but still there is not even a single response ..even this month the gas cylinder booked on nov 12 was not received by me till now(8.1.2009). even the street in which i live does not receive gas cylinders at proper time and there is insufficiency of gas always...it seems that the agency is selling cylinders illegally.please take necessary and immediate action at highest priority on the agency"M.V.ENTERPRISES", N.M.Road, avadi, chennai-54, ph:26556515, 26555865, 26551554.

Indane Gas — Worst customer care and Late bookings

I am From RR Nagar Bangalore,my customer No. is 37182 from mysore Road Branch of Indane Gas....
My complaint is that the dealer provide the gas after 1 week on booking the gas,
and they give the reason load is not available, but they sell the gas for hotels triple the money of actual price....
If we tell that we complaint to higher authorities they don't care......
So, Please take care of the above as soon as possible, this problem is not only from
me, almost all the customer from this agent getting the same problem.

Thanking You

Respected sir,
I Mr. Mryunjaya Muthy customer of Indane gas, Brindavan gas, R.c.puram, Hyderbad 502032. Customer no:4348.
Sir, the agency has given the phone numbers [protected], [protected]
sir we are not able to connect these numbers even though after so many days of trying, if they are not will to lift the phone why they have given those numbers., The way they behave with the customer is ruthless., There are so many incedence can`t explain in mails, and also the service is bad. Please kindly check with the distributour and if the problem is geniune and also take the feedback of other customers take action against them.


Thanks

M.murthy

Not only Mr.Murthy, but every one is facing the problem with this agency. This Gas agency is not at all give response to the customer calls. If someone can provide the IOCL official User Ids, we can place complaint.

Regards
Shaik Jilani Basha

Gudevening sir,
I m Vinod Raghav from Agra.
and my gas connection si in Mugal Gas service at Hari Parwat agra. and my complaint is that i booked my gas last 31 dec. 2009. but my gas din't deliver at till date. and my gas connection no. is that (TSV 7534. RAJENDRA SINGH).





regards
vinod raghav
+91-[protected]

Dear sir,
I had booked a gas cylinder with MUGHAL GAS SERVICES, HARI PARVAT, AGRA on 19th Feb. 2011 and my Gas connection consumer number is TSV-4218 .Now 20 days have passed but the gas agency has not delivered the LPG gas. Despite making constant visits to them they always assured that they will deliver the gas within 2-3 days but they had failed to deliver the gas till date.
We have come to know that the price of the LPG is going to increase in the near future. I hope that may be the reason why the dealer "MUGHAL GAS SERVICES" is postponing deliveries when they can charge increased rates on old stock.
It is my request to the concerned authority to kindly look into this matter and take prompt action as soon as possible.
Regard
Kishore

Dear Sir,

I Sudha Bhalchandra Joshi (Age_76) having consumer no. 356 in MKB INDANE (Earlier Name – Venketash Gas Agency – Adhoc) facing problem in delay of delivery by agency.

As per ur rule for booking of cylinder is 21 days from previous delivery date. Cylinders book after 21 days but agency deliver the cylinder more than 12-15 days.

But not deliver cylinder itself, I have to pay several visit their with folded hands to deliver my cylinder, their answer i[censored] required cylinder urgent take the cylinder from here as we are not delivery man on duty.

To deliver the cylinder on my address their delivery man demands Rs. 25-40-50. If we argue he always late the next delivery.

In Right To Information Act question asked for delivery in Nagpur, Indane itself given answer that cylinder should be deliver withing two days.

To visit gas agency We to bear auto charges, telephone charges, delivery mans demands charges.

Is it India’s freedom, or we are slave of this gas agencies? They have power therefore we should keep our mouth shut and just watch what is going on.

It is requested to please inform the agency to deliver the cylinder within time to avoid any legal action.

(Sudha Bhalchandra Joshi)
S-1, GAJANAN MENSION, PLOT NO. U-27,
NARENDRA NAGAR, NAGPUR-440015
Cell No. [protected]

Dear Sir/Madam,

I have booked cylinder on 14th March'15. But I have don't received my cylinder till date. Why how much day delay my delivery. I ask distributor side, but not respond my call after all the so much time dial the call picked one of agency employee asked your CASH memo not generated till date. When I call the customer care for complaint they are not registered the complaint and they asked " your booking not complete the 7 business days. This will compete 24th of March 21, 2015.

Kindly suggest. What is the TAT of cylinder delivery after booking .

Booking no : 511771
Date 14th March'2015
Time : 11:23:59 AM

Cusomer No : CX 1285275
Name of Customer : Harish Sharma
Consumer ID : [protected]
Dealer Name : Vikramkrishna Indain
Dealer Telephone No :[protected], 2641364, [protected]


Regards,
Harish Sharma
+91 [protected]

dear sir,
i have been trying to call them but they are not picking up the phone for booking the cylinder .if you personally go there they will send the cylinder after one week..please do the needful things to give the better things for consumers.


dr anwar zaheer
[protected]

Respected SIr, I have Indian Gas connection ( NO:- 3357) on my Father's Name Saleem Bhai Dawood Bhai Memon at Akkalkuwa. Distributor"s Code:[protected] , Here From 6 to 8 months we faced more problem with cylender booking and delievery, I'm trouble from Akkalkuwa Taluka Indian gas distribution, coz firstly he has suspend so here gas cylender provided from Dondiacha's distributor, They havn't any Palace for distribute it, Some Time It distribute from near petrol pump & Some Time from Gantha Road Gujrat border , Second thing now this agency billing & distribute the gas cylender without any original bill, They not delievered gas cylender at our home , They distribute it first to their contact and nearest persons & It is not occure first time we faced this problem more times, please help us we havn't any other source for cook , I have so much complaints againt's Akkalkuwa Taluka indian gas agency, I want that they give us home delievery of gas cylender but i think it is not possible here because of more reasons, this month i book cylender on 16/11/2010, today gas cylender container come at gantha road my brother was go for take cylender at 7am and he come back at 2pm with empty cylender distributor say today finished he will give on thursday, bcz he distribute it his nearest persons , and my brother stay there 8hrs empty stomach, bcz he goan earlly morning and come after 8 hrs with empty cylender this is not only my problem but here most public faced this problem again and again. i hope u can understand my problem, i hope u will help us, So, please take some neccessory action againts it & help us.
Thanking You !!
Dr.S.S.Memon, Akkalkuwa. Contact No:[protected].

vasantha indane gas — for a new spare cylinder earlier

i went to dealer n they told me that any spare cylinders r given to the existing customers n contact 6moths later from there. i request u to provide a spare cylinder as soon as posible for household purpose.

thanking u sir,

yours faithfully,

R.V. Koteswara Rao,
mobile #[protected].

Sir,
I am Pushkala residing at Thiruvananthapuram (dist)near vellanadu.My consumer No.31761.Gas cylinder is not supplied even after one month
prior booking.Also the distributors charging higher rate than actual billing and not supplied billing receipt.Kindly take immmediate action as early as possible.

Yours Faithfully,

Pushkala.P,
Himasree, Aruvikkuzhi, Sankaramukham, Vellanadu.P.O
PIN-695543
Mob:[protected]

VERY KEEN TO KNOW THE ACTION TAKEN BY AUTHORTIES

pratapgarh gas service — delay in delivery

sir,
myself sadashiv kumawat from pratapgarh, rajasthan and my customer no. is 2494.
my complaint is that here in pratapgarh gas service agency,
1) they are not booking the cylinders before 20 days, and
2) after booking the cylinders they are delivering the cylinders after 1 month.
we are not satisfied with this things, so please do the things as better as u can. it's a village and we are facing more problems.
thankyou...........
hope, u will reply to my complaint.
mb no- [protected]
email - [protected]@gmail.com

LPG Gas — NOt responding my call

Please respond the call or book my cylinder refill for a/C no24409 with madhavi Gas agency, shikpet, hyderabad.

Indane Gas LPG — Not resposed the telephone calls

Rohini Enterprises, dealer of Indane Gas , not attended the telephone calls, we have to go to book for refilling the celenders.

Indane Gas Refill — no response from seller on phone call

indane gas conection no 15688
name s.kumaresan

CUSTOMER NO 17636
We are Indane Gas user since last 40 years... We shifted to Hyderabad and got our Gas Agent as
L.V.Reddy Gas Service Secunderabad...We are fed up with the booking procedure...Last one hour We are trying to connect but it is engaged...Can we seek your assistance in booking the gas...

Indane Gas — Delay in getting refill cylinder

My connection no.is 14720 with Jo gas agency, Irinjalakuda, Thrissur (Dist), Kerala.
I have booked for the refill on 18-02-09. Till date[protected] I did't get the refill. More than two monts over. They are saying this week - next week like. Can I get a support from u to speed up the delivery process

O.S.Varghese

Indane Gas — delay in getting refill

I have lodged a grievance in the customer cell of indane. Ageny Ashok Gas, Trivandrum.My feed back no. 6539. As per the reply the indane assured that they are trying to advance supply of refill. But till date indane unable to fulfill the assurance given by them. I have applied for a refill on 4th May, 2009. Till date no supply. Agency says that they can bill only after 30 days of completion of previous supply. I do not know whether indane have instructed suppliers on this lines. Indane customer cell do not work. The toll free number do not respond. Addres and phone number of higher authorities not provided.

Indian Oil Corporation Ltd — Late Delivery of LPG Cylinder

Dear Sir/Madam,

My LPG Connection with Hari Singh Gas Service, Nangloi, Delhi & my Consumer No.HS38435 and I was booked my LPG Cylender refil and waiting from last fifteen days do delivery. At agency 4 telephone numbers but nobody pickups the phone up to hours of waiting.

But If you want a cylender in cash you can get outside agency from Rs.500-550. You not need a consumer no. or booking no. for this.

Ramesh Singh
A-1/48, Aman Vihar
Sultan Puri, Delhi

your customer — no coperation of customer care

dear sir

This your airtel user Mrs sukhwinder kaur anand ([protected]).
i am very harashed by the service o[censored]r AIRTEL .FROM LAST RECENT 2 YEARS APPROXIMATE Rs 825(800 for net, 25 for voice chat) have been withdrawn from my mobil without any reason.And your costomer care are so rude to me .
I am a bank officer .It is very painfull than no one is listening to us when we go to Airtel office in bathinda
AND arrenge to refound my amount i am very upset form Airtel

plz reply me or contact me on same no.

thanks

Dear Sir/Madam,

My LPG Connection with RADHIKA GAS AGENCY, R.V.DESAI ROAD, OPP. NAVAPURA POLICE STATION, NR.JAYRATNA BUILDING, BARODA - PH.NO :[protected] & my Consumer No. is - 17520 and I was booked my LPG Cylender on[protected], BOOKING NO.3879 and I AM waiting from last FOURTEEN days do delivery. At agency I have contacted through telepone more than 10 times & they give us excuses all times for another 3-4 days, but till date, I have not give any refilled gas cyliner.

Now I request you to kindly look into the matter seriously and realise the customer feelings of not available the cooking gas in timely & facing lot of problems.

SONI JAYANTILAL.H.
Tejab Mill Chal,
Opp. Zenith School,
Dabhoi Raod,
Baroda 390 004.

bad your service

sir i am s.k paliwal lived in ghaziabad my address is g-243 hig, pratap vihar ghaziabad had gas connection no. CT-93, the employee from captain gas agency in gzb provide regulator by replacing the old regulator and also taken charge of rs. 300/- In my knowledge there will be replacement if regulator will be free whenever connection exists...
kindly tell me about that. i shall be thankful to you for this.

thanks
S.K PALIWAL

sir/madam

i had already mailed you against the delay of my gas cylinder my consumer no. 76545 i have not received my cylinder yet
i have booked the cylinder on 11/04/2012 my refill booking no. is[protected]
i have received a sms from your side on dated 18/04/2012 that was shall be delivered shortly.
but i have not received it yet

so i am requesting you to please make it fast or as soon as possible
or i want an explanation for this delayed process.
i have called so many times at yadu gas agency but there is no positive response form there.
so you tell me what am i suppose to do now.




Suraj Singh Rana
R/o, 168-a, Sector-5,
Kamna Vaishali Ghaziabad, (u.p.)
Ph:- [protected]

HOW TO KNOW WHICH RR NUMBER OF ELECTRICITY BILL HAVE I GIVEN FOR MY LPG CONNECTION

sir,
i am residing at Bahadurgarh, haryna.My conn no.R3034.I am calling from last four days to book a cylinder from 6/5/2013 but the agency employess are not picking up the phone.Message is being heard as either busy or not responding the call.Secondly, they are delivering the cylinder in 7-8 days after booking.Please look into the matter.

mob[protected]

sir,
i am residing at Bahadurgarh, haryna.My conn no.R3034.I am calling from last four days to book a cylinder from 6/5/2013 but the agency employess are not picking up the phone.Message is being heard as either busy or not responding the call.Secondly, they are delivering the cylinder in 7-8 days after booking.Please look into the matter.Agency name is RAM GAS SErvice

mob[protected]

my coml. no.992469 which kind of you are taken i d, nt know how i get feed about my compl. in my compl. i told about disel and your callcenter girl writen petrol hope you are given a higher aoutherity phone no or a phone call to understand my problem, becouse i, m in tenssion . hope you take a right action and call me.

09 May, 2014
Dear Sir/Madam,
My name is Arnab Bose and I live in Palam Vihar Gurgaon. The Indane Gas supplier in Palam Vihar is Golden Gas Service address is 233, Palam Vyapar Kendra, Palam Vihar Gurgaon-122 017. My Customer ID is 854027 and I have a double Barrel connection. I had booked a cylinder with Golden Gas Service on 05/ 04/ 2014 and till date have not received gas cylinder, despite repeated reminders. This state of affairs has been going on regularly and when we approach them to find out the position get very rude replies.
May I request you to kindly look into this complaint and instruct Golden Gas service to improve their delivery system.
In this connection I would like to draw your kind attention to the fact that there is an HP Gas outlet in Palam Vihar, who are very prompt in their gas supply. How is it possible that HP a Govt Agency can supply gas cylinders within a week where as Indane (IOL) takes more than a month to supply a gas cylinder? One wonders why!!!
Regards,
Arnab Bose

Dear Sir 15/05/2017
I am a consumer of Indane (Indian Oil Corporation Ltd).
My consumer number is CX14427634 and Nearest Indane distributor from my residence is Alpha Indane which is the distributor I am getting LPG refill from.
There are problems with the distributor – They do not deliver LPG refill cylinder at home. This is consumer’s duty to find the delivery vehicle and get refill cylinder.
If we cannot find their vehicle they cancel LPG refill booking without any reason.
If we find them and get the cylinder, the delivery boy charges rupees twenty five to thirty extra. For example in the month of March 2017 we have received the cylinder on 26/03/2017, the delivery boy asked for Rs. 830/- (Eight Hundred Thirty) and we have given him the same amount because the delivery boy never brings cash memo.
If the distributor would follow the slandered procedure of refill cylinder distribution they would deliver the cylinder according to bookings and would send cash memo along with cylinder against specified consumer’s booking and we would not pay extra money to the delivery boy.
If we book cylinder through on line banking then the delivery boy ask for evidence of prepaid booking because he never carries cash memo.
Earlier I complained to Ranchi office of Indian Oil Corporation Ltd. then Cylinder delivery to my residence was improved for time being but again the situation is worse.
This time I have booked refill cylinder through net banking on 06/05/2017 and expected delivery time was 02 days but till 15/05/2017 after 08 days delivery of cylinder has not been done.
Respected sir I am submitting my problem in my own but this is problem of whole Tupudana locality. Kindly fix the problem for ever and also see which individual officer of INDIAN OIL CORPORATION LTD. is responsible for proper distribution of refill cylinder according to rules and regulation, who is not performing his duties and what is reason that he is not performing his duties.

Sincerely Yours

Parth Sarthi Pandey
Plot No. 755, Bagicha Toli, Tupudana
P.O.-R.K.Mission, Ranchi-835221