| Address: Ahmedabad, Gujarat |
TO WHOME IT MAY CONCERN
Dear Sir/Madam, i have a gas connection: Consumer ID 16706 in the name of Rahul Dev Mal, Old R/O # C-103 Radhey shyam park, rajendernagar, Ghaziabad.Now I am shifted my residence to Chandlodiya,Ahmedabad. For that I want to transfer my gas connection. Now I have all required document i.e. Transfer document , ID proof, Adress proof. But the authorised agency named : Harsiddhi Gas Agency,1- Sahjanabad shopping centre, Near Chankyapuri Crossing,Ghatlodiya Ahmedabad. is not give me the new connection due to they dont have stationery. They basically harassed me from 30/09/10 to till date. they Not even want to hear my problem. Dear sir pls look into this matter and pls do some action on that.
Regards
Rahul Dev Mal.
F-101,Shrinath avenue,
Vandemataram City
chandlodiya.
Mob:[protected].
Aug 13, 2020
Complaint marked as Resolved
The M/s.Bindu Indane Gas Service (at Bugrasi & Simbholi) is regularly violating all laid down Rules & Regulations regarding Distribution of LPG Cylinders to its bonafide Consumers. They are blacking the LPG Gas regularly. They have never supplied the cylinder at consumer residence. They are not using deliver truck for deliver the LPG Cylinders. As per the rules of LPG distribution Rules 2001, they are cheating with all consumers by saving the investment of transportation charges of cylinders. If I am not wrog, they are saving Rs.8/- per cylinder because all cylinders are booking by customer at their premises and they are lifting themselves. They have not bothered of any educated person who know the Rules and Regulation settled by the Oil and Gas Regulatory Authority established pursuant to the Oil and Gas Regulatory Authority Ordinance, 2002, when he want to interduce them regarding the Rules, they threatend and infrom that contact with IOCL officers, they can not do anything. They say HAMAM ME SAB NANGE HAI. (No control of their language.) The way of treatment seems that the conusmers have done the big mistake to get the GAS connection from said Gas Agency. We have been completely faild to understand that why the IOCL distributing GAS DISTRIBUTION LICENCE to this type of dishonest person. It should be for honest person.
Further, lots of aligations had earlier and complaints had been lodged against said Agency. One Police Complint had loged in Bugrasi Police Station against said Gas Agency for stolen of LPG Gas Cylinders by themself. The record is avialabe in Bugrasi Police Station. They are not honest person who are running this Agency. They are doing unethical business and violating all Rules & Regulations of distribution. Several complainst have been loged to the concerned departments but most regretfully and unfortunately, I beg to inform you that no positive steps have been taken by the concerned authority or departments.
You are requested to kindly take some stringent steps/measures against the said distributor against regularly violating all laid down Rules & Regulations regarding supply/distribution of LPG Cylinders to the consumers.
Your prompt action and co-operation in the matter would be highly appreciated.
Thanking you,
Your Sincerely,
Arun Chaudhary
Delhi
[protected]