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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025

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Address: 1491/B, Rail Nagar, GAdag Road Hubli.

Website: indane.co.in

I am trying to book indian gas cylinder from registered mobile (Consumer no. Is 2353) from 16th july, after booking through ivrs booking no. I am getting. Immediately after the call disconnected i am receiving message
"your booking could not be created due to refill order can not be created as open order already exists for the consumer"
I cross checked with my agent and he confirmed that there is no booking after june 1st...

I lodged online compliant by calling toll free no.... No use...

What to do now...

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Address: Delhi bypass, Rohtak (Haryana)

On 28 july 2020 at around 9 am i went to indian oil petrol pump located at delhi bypass rohtak. Three employees at filling station misbehaved with me and were so aggressive that they were even ready to beat me had i not avoided the same. They used abusive language and threatened to beat me if i didnt go from there. I tried to meet the owner but he was not available and i was not given his contact no if i wanted to call him.
Later on i got the contact numnber [protected] which was picked by some mr ankit who refused to listen and asked me put down the phone saying that he has many petrol pumps and do not have time to entertain such compaints.

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Address: Amdedkar Road, Ghaziabad

Yesterday the petrol pump employees were caught mixing water in oil.

Earlier the similar incident was also highlighted where the pump people were caught dispensing less oil in the vehicles.

Till date no actin has been taken against the gas staion.

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Hello team,

This is to take it to your notice that about the petrol bunk staff misbehaviour and abusing and collecting money twice from customer.

I have filled petrol worth 500 on "bhagirathi petrol station near bhattrahalli busstop, kr puram" using google pay, and he took the gpay receipt then and there and took my number stating that if he doesn't get the money he will call back.

Today he called me and spoke rudely and i had to submit 500 as cash and he was very rude by using bad words.

It would be really helpful if you can take this concern as abusing and teach them a lesson, to not repeat it.

The petrol pump person said his name as prakesh and claimed that he is the manager of that petrol pump.

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Dear indian oil,

I am very much disappointed as being cheated by ranjit automobiles - s g highway - indian oil dealer.

As generally i do fill petrol when i got alarm for empty petrol and used to fill petrol by[protected] rs. To india oil dealers only and by filling the petrol everytime it indicates above full in my car in fuel indicator. But when today i did the same by rs 2010/- but here dealer was different and new for me - ranjit automobiles-bodakdev-ahmedabad. After filling petrol and paying by paytm i check my fuel indicator and surprised to know it was only showing half petrol so i asked that person he said ` wo thodi der me aajayega full par' i said ok. But aftt driving almost 25-30 km it was slowly going down then i cross check with maruti nexa team as yesterday only i did service. They also told me that we have checked your fuel indicator it's working fine and if it's getting down it means they must created.
Detail are as below
Dealer name - ranjit automobiles-bodakdev-ahmedabad - indian oil dealer
Payment mode-paytm (Order id[protected]
Amount-rs.2010/-
Being loyal customer and all of my friends and family using indian oil since long, expecting strict action and revert me with solution.
Regards,
Karan
[protected]

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Dear indian oil,

I am very much disappointed as being cheated by ranjit automobiles - s g highway - indian oil dealer.

As generally i do fill petrol when i got alarm for empty petrol and used to fill petrol by[protected] rs. To india oil dealers only and by filling the petrol everytime it indicates above full in my car in fuel indicator. But when today i did the same by rs 2010/- but here dealer was different and new for me - ranjit automobiles-bodakdev-ahnedabad. After filling petrol and paying by paytm i check my fuel indicator and surprised to know it was only showing half petrol so i asked that person he said ` wo thodi der me aajayega full par' i said ok. But aftt driving almost 25-30 km it was slowly going down then i cross check with maruti nexa team as yesterday only i did service. They also told me that we have checked your fuel indicator it's working fine and if it's getting down it means they must created.
Detail are as below
Dealer name - ranjit automobiles-bodakdev-ahnedabad - indian oil dealer
Payment mode-paytm (Order id[protected]
Amount-rs.2010/-
Being loyal customer and all of my friends and family using indian oil since long, expecting strict action and revert me with solution.
Regards,
Karan

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Address: Chenpur Petrolpump Chenpur IOCL petrolpump Ahmedabad

The chenpur petrol pump at ahmedabad gujarat is having nil control of the sales officer. It has been several times noted that the services are poor of the persons working here. At the place where the puc is alloted they use in changing the oil or doing some other task. Where is the sales officer on this issue not known.
Date of incident 25.07.2020.
Client mob no. [protected]
Full description as provided above and will be provided if some responsible and accountable person calls us.
Charge fine and penalise the pump persons for wasting the time of the consumer and also hurting the dignity by misbehaving.

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V

Varun Gupta

from Jahazpur, Rajasthan

Jul 25, 2020

Do not visit to such petrol pumps if you have any other options.

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As per pm shri modi ji order, we have not recd. Amount of two indane gas bottles till date. Consumer no. [protected], radha deviw/o subhash, distributors code - 289308, pls look in to the matter send me to my amount as early as possible. Thanks

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Address: 1, Sridhar Chakraborty Street uttarpara hooghly

I have a gas connection of your company in under your distributor "the pioneer consumers co - operative" bhadrakali hooghly-712232. My consumer no.386. Last five months regularly i have received leakage cylinder. Today also 25.07.2020 when i change my cylinder and open light i saw my new full cylinder has leak. It is too much. Pl. Do need full about this matter.

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Address: Murthal road Sonipat

Dear sir i am coming from delhi and now in front of surajmal petrol pump at murthal road sonipat, here 02 guys around 40 age i request both of that guys my bike petrol is finish plz fill little petrol sothat i reach at my home. But both guys tell me petrol pump is closed you have to go for petrol at nh highway. But at the home page of iocl petrol pump surajmal showing timing 24 hrs open.

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Refill order: that i have domestic connection of iocl cooking gas gyan praksh mishra, boudh town, boudh, odisha. Tax invoice s[protected], tax invoice date:01/07/2020. Booking no.[protected] and booking date[protected]. When i connect the gas with regulator i used for a single day for on[protected] on the next day it did not work as it is filled with full of water and it shows clear with water formation. It is not working due to no gas but only water. May i hope and trust that you can provide me with proper solution and service at the earliest. I hope it is a harassment to the consumer. Please give us the proper service with solution at the earliest.

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Address: 189/3,Meenakshi amman nagar 5th street North,, Surya nagar

Respected sir, I am an indane customer. yesterday(23/07/2020) i was delivered a refill cylinder which i odered the day before(22july 2020). the delivery person asked me for an otp. since the registered mobile number was my father's i was dialing to him to ask for the otp. Meanwhile he gave me the change(i gave him a 1000rs and the bill was 635+45=680. but he gave me change of 220) which i did not check properly. i gave him the otp and he left. later when i checked i did came to know he hasnt given me the proper change. i could not get back to him since he left soon.

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Address: Sector 38 Chandigarh

Maine kal sector 38 chandigarh indian oil ke pump se oil bhrwaya baad me air check krwane lga lekin vo air wala ladka paise le ke gaddi me air bharne lga agar maine bola to vo mujse batmizi karne laga bola jis ke pass complaint krni hai kro mai ese hi bolunga... Ab aap hi bataye

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Hello

In reference to my order no - invoice no[protected]
I received a message that delivery was successful on my registered mobile no is [protected], but i have not received my gas cylinder.
I received this message on 23/07/20 at 4;34 pm

Please look into it.
Thanks

Surendra prasad jakhmola

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S

Shyam 2@

Jul 28, 2020

Sir indan gas cylinder booking date 31May2020 and payment done but gas cylinder not received about today

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I c n salampure, submits that shri prakash yadav was living in my house at butibori district nagpur. He has a indane gas connection at butibori. On[protected] there was a indane gas cylinder blast took place while cooking in the evening by his wife, in which all my house damaged due to huge fire along with prakash yadav's all livelyhood things. Butibori indane distributor and police came to the spot on[protected]. Police registered a case and done panchnama of the blast case in which police mentioned the house property loss along with prakash yadav's livelihood belongings. Indane distributor sent the case to nagpur area office.in this i met mr. Kumbhare sir in ioc area office and gave an application for grant of compansation to me regarding my house property damage. He gave me assurance that i will also get the compensation about loss my house property damage. Meanwhile ioc has directly handed over a cheque of ₹ 2 lac to shri prakash yadav. And i have not received any compansation about my house property damage. Hence it is requested to grant me the compensation of my house property damage as mentioned in panchnama done by buti bori police which is with the above case submitted by indane gas distributor mr. Prafful wankhede.
Thank you.
Regards
Chandrashekhar salampure

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jan 28, 2021

Updated by cnsalampure Indian Oil Corporation [IOC] — regarding compensation of house property damage due to indane gas cylinder blast
C
cnsalampure
on Jul 23, 2020
Mark as Resolved

I c n salampure, submits that shri prakash yadav was living in my house at butibori district nagpur. He has a indane gas connection at butibori. On[protected] there was a indane gas cylinder blast took place while cooking in the evening by his wife, in which all my house damaged due to huge fire along with prakash yadav's all livelyhood things. Butibori indane distributor and police came to the spot on[protected]. Police registered a case and done panchnama of the blast case in which police mentioned the house property loss along with prakash yadav's livelihood belongings. Indane distributor sent the case to nagpur area office.in this i met mr. Kumbhare sir in ioc area office and gave an application for grant of compansation to me regarding my house property damage. He gave me assurance that i will also get the compensation about loss my house property damage. Meanwhile ioc has directly handed over a cheque of ₹ 2 lac to shri prakash yadav. And i have not received any compansation about my house property damage. Hence it is requested to grant me the compensation of my house property damage as mentioned in panchnama done by buti bori police which is with the above case submitted by indane gas distributor mr. Prafful wankhede.
Thank you.
Regards
Chandrashekhar salampure

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C

cnsalampure

Jan 28, 2021

Since 23 rd July 2020 My complaint is not resolved

C N Salampure

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Address: Hunter road opposite RTC retrading shyampet Warangal 506001Telangana

Today i have purchased 1000/- diesel for my dzire car, it has poor meter reading and also fraud meter reading i didn’t get even 500/- diesel in my car, for thousand rupees diesel just two points reading is showing in my car, i have noticed while driving my car, definitely its a fraud, kindly revert on my complaint if not i’ll proceed on this with next level.

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Address: Nana Kumbhnath Road, Nadiad (Gujarat)

Consumer number [protected]
Liquid possibly water inside the lpg cylinder.
Usually one cylinder lasts for one and half month, but this time the gas was finished in twenty days.

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Address: Gokul gas agency undera Vadodara

Here we are facing so much issues regarding the cylinder delivery. Now a days delivery man (Imran) who is working with gokul gas agency near panchvati, undera vadodara. He always refused to give delivery at 3rd floor while lift is not working. He and gokul gas agency staff told us that they are not deliver a cylinder at upper floor while lift is not working.
Now my concern is that at the time of giving gas connection there is no any condition written ove there in the form. So why they are not deliver a cylinder at our floor.
Request to reply soon

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Address: Govindpuri, Kalkaji

We had purchased a gas connection as on 16-dec-2020 along with two burner stove from sahaj enterprises located at govindpuri kalkaji. Recently out of two one burner is not working properly. We have rejsetered the complaint in local agency however they are asking to get it repaired from outside despite having warrenty in place.

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Address: Narasimanakan palayam

I had a car and i go through to full my tank but my quantity is very low

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