Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi team - the train took different route due to technical issue & it didn't reach boarding station, based on the suggestion from the railway officials, i filed tdr before scheduled time of boarding station.. Now its more than a week but no refund received yet.

Kindly let me know by when i can expect the refund.

Pnr no. [protected].

Tdr registration no[protected]

Cancellation id - [protected]

Thank you,
Gourinadha
[protected]

R/sir
I cancelled two tickets from amritsar to delhi and delhi to amritsar yesterday 25/08/2017. But still i did not
Get any refund. The cancellation detail is as under:
Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 860 will be refunded back to your respective account shortly.

Dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 220 will be refunded back to your respective account shortly.
As the cancellation status shows that i got refund on 27th august. But i did not get any refund yet. I am also sending you cancellation status with attachment.

Transaction id [protected]
Transaction date 13-aug-2017
Cancellationid /refundid [protected]
Transaction type cancelled
Trans. Amt () 470.0
Refund. Amt () 230.0
Bank paytmsdk
Refund status refunded
Refund date 16-aug-2017

I'm posting this complaint on 31 aug 2017. The amount is still not refunded in my bank account which i use to book this ticket. I humbly request to irctc to refund this amount as soon as possible.


Tdr details


Transaction id: [protected]
Train no./name: 15934/asr dbrg express
Pnr no [protected]
Date of journey: 11-aug-2017
Date of boarding: 11-aug-2017
Date of booking: 10-may-2017
From: saharanpur (Sre)
To: rangiya jn (Rny)
Boarding: saharanpur (Sre)
Resv upto: rangiya jn (Rny)
Quota: general (Gn)
Class: sleeper class (Sl)
Ticket amount:1400.0
Ticket type: e-ticket

Reason for tdr: train terminated short of destination.
Tdr filing date: 13-aug-2017 19:07:43 hrs
Tdr status cr registered
Cancellation id: [protected]
Tdr zone: north frontier railway (Nf)
Registration no:[protected]

The person who have the printed ticket at the time of journey they got the full amount return at the katihar station where the train canceled short of destination. I filed tdr coz i have e-ticket. Since so many days have been passed i kindly request you to initiate the ticket amount to my bank account as soon as possible & please don't transfer it to paytmsdk.

Thank you
Umesh sharma

Dear sir/madam,

I have booked online train ticket from ramgrah cant (Rmt) to rajpura jn (Rpj) on train no./name: 18101/tata jat exp and journey date was 25-aug-2017 due to train was not coming to journy station i cancelled the ticket and file tdr under train diverted and passenger not travelled on same day of journey. Till data no update of tdr status, please update me when will i get my refund (Ticket amount: rs. 575) back.

Please reopen tdr for the pnr no [protected] to filled again.

I am samiran chakraborty an account holder o[censored]bi anandapur branch kolkata and other branches, i am ex employ of the bank. I intended to purchase two rail tickets for howrah to agra, through irctc e ticketing and paid the fare through internet banking with atm card amounting rs 1873.84. I got sms of debiting rs 1873.84 from my sb a/c[protected] but the site of net of irctc showed that transaction failed. No pnr as well as tickets were issued to me due to transaction failure. As such the amount rs1873.84 should be refunded to me by debiting in my said account. Several complains being ref nos 000870, 000872, 001256, 001260 were lodged but the amount have not been transferred to my account as yet. Pl. Arrange to transfer rs 1873.84 to my sb account and oblige. Samiran chakraborty. 78 purbaloke, 4th street. Kolkata700099 (M [protected] land[protected]

Sir,
I was using irctc website on 28/08/2017 and doing reservation in class: 3a for one ticket of side lower passenger name:p antonisamy from new delhi (Ndls) terminal to chennai central (Mas) in train tamilnadu express (12622) for journey date 11/09/2017 but the transaction i was doing through net banking of sbi failed due to system fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 2061/- was however debited to my sbi account - [protected]. I got failed transaction id - [protected] and further details i am sending you in a screenshot.

So please look into the matter with irctc and state bank of india (Tamilnadu) and do the refund to my respective account as soon as you can.

Thanks,
A joy andrew

Sir, i forget my login id and password, kindly help the recovery of irctc login id and password. My email address is [protected]@gmail.com.
I'll not use my acct. So long time,
But right now irctc acct. Is very important for me
So please let know me my this irctc email id s user id and password
Please kindely solve my problem and recover.
You are the best

Respected sir,

I have traveled from allahabad to tundla in sangam express on[protected]. I checked in to ald junction at 5:30. I went to neelam food plaza at platform number 1. There i had ordered 1 plate chola bathura and 1 plate idly. I paid them 160 rupees. But the person on the cash counter refuse to take 100 rs note. The reason he provided me that bank will not accept the note. I talked the manager of the food plaza then he replied me to go other place to get food. But no one accepted the note. The note was not in any kind of bad situation. It was not in wear and tear condition, not up to a.0001%. The way the cash counter person and manager treated me was not humble. On demanding the contact number and complaint number, they told that they do not have the contact number of manager. It was around 6:00 pm. I called a lot of times to irctc helpline number[protected] between 6:00 pm to 6:30 pm, but did not get any response.
Kindly watch the cctv footage of that food plaza.
I am attaching here the pic of my note which they refuse to accept.
Kindly submit my query and provide me feedback and tracking of my complaint.
Thank you.

Name, vidyasagar verma my ritct id sagar9982 mo. No. [protected] my email id wrong (Increkt) old id [protected]@gamil.com my orignal (Carekt) id is sagarverma1515gamil.com plesh cheng my email id (My last email varefiketian no my ritct not open my ritct mo. No [protected] masesh plesh

I have booked two tickets on 10th Aug, 2017 and canceled 1 ticket on 21st AUg, 2017 then immediately i got a mail from IRCTC that they will credit my amount directly to my bank account, But its not yet done and i am still waiting for their reply.
Please let me know how many days IRCTC will take to credit my amount.

PNR NUMBER [protected]
Cancellation Id No.- [protected]

Thanks
Rizwan Ahmad

Sir, i have booked my ticket through irctc next generation online website on 29 aug 2017 between 2040 to 2100 hours twice, once through sbi internet banking and another by using my sbi debit card through my irctc user id dhyani205. Rs 3885 and rs 3967 have been debited from my sbi account through internet banking and debit card respectively. Message received from irctc is quote an amount of rs 3885.0 deducted against irctc txn id [protected] on 29-aug-2017 will be refunded as your ticket could not be booked / service not rendered unquote. Another message received from irctc quote an amount of rs 3885.0 deducted against irctc txn id [protected] on 29-aug-2017 will be refunded as your ticket could not be booked / service not rendered unquote. Another message received from sbi quote thank you for using your sbi debit card 459xx6235 for a purchase worth rs3967.52 on pos [protected] at irctc_paytm txn#[protected] unquote. Another message received from sbi quote thank you for using state bank internet banking. Your transaction ref no igabxpxiw8 for rs.3885.0 on 29-aug-17 20:40 unquote. However refund has not been credited to my account. I have spoken to customer care also
They have assured that refund will be made soon. Pl make refund at the earliest.

Dear Sir/Madam
This is to inform you that I want to delete and deactivate my pan card details or irctc e-Wallet account from my IRCTC personal user account.

Self declaration:-
I Roshan Lal Chauhan My irctc personal user id :- c2535. I want to delete and deactivate My IRCTC E-Wallet account and want to get my PAN card AWEPC0758M released from IRCTC.
I also declared that I will never claim any refund and balance of IRCTC E-Wallet account in future . After delete and deactivation of my irctc e- wallet and pan card.
My user id is- c2535
Register name- Roshan Lal Chauhan
Register mobile no- [protected]
Registered Pan Card- AWEPC0758M
Date of Barth- 25/02/1991
Registered Email id- [protected]@rediffmail.com
Residential Address- H.N.75.BADANPUR, SENAPUR, TESIL-KERAKAT, JAUNPUR, UTTAR PRADESH, INDIA.
PIN CODE- 222148
Thanks you.

Dear Sir/Madam
This is to inform you that I want to delete and deactivate my pan card details or irctc e-Wallet account from my IRCTC personal user account.

Self declaration:-
I Roshan Lal Chauhan My irctc personal user id :- c2535. I want to delete and deactivate My IRCTC E-Wallet account and want to get my PAN card AWEPC0758M released from IRCTC.
I also declared that I will never claim any refund and balance of IRCTC E-Wallet account in future . After delete and deactivation of my irctc e- wallet and pan card.

My user id is- c2535
Register name- Roshan Lal Chauhan
Register mobile no- [protected]
Registered Pan Card- AWEPC0758M
Date of Barth- 25/02/1991
Registered Email id- [protected]@rediffmail.com
Residential Address- H.N.75.BADANPUR, SENAPUR, TESIL-KERAKAT, JAUNPUR, UTTAR PRADESH, INDIA.
PIN CODE- 222148
Thanks you.

Hello irctc, i am amit kumar pradhan a irctc user tried to book a ticket. I booked one ticket first time it's not booked irctc website showed but payment initiated from bank. But the ticket not booked. Transaction id is [protected]. So i booked another ticket i got the pnr no. Can you please help me for refund first amount initiated for rs 2425.00.

Udz kurj exp / 19666
Pnr no. [protected]
Coach - s09/10 and s09/16

I was travelling with my wife on 06/08/2017, from agc to mba, and we had confirmed tickets with the above mentioned seat and coach number. However, upon reaching at the station the train udz kurj exp / 19666 did not have a coach s09 in it. Even after confirmed tickets we could not travel, due to the missing coach. This is a unacceptable situation, how could railways provide for a ticket number for a coach that is not there in the train.
I had missed out on an important occasion in my family and suffered mental distress, as we had a lot of luggage and within those 2 minutes of the trains departure we had to run around at such a crucial age. This is absolute harassment by the railways of their customers.
I have been trying to register my complaint from the day of my journey, however on the customer service numbers the operator doesn't pick up or is the call gets disconnected.
I demand immediate and appropriate action in this regard along with the refund of my train tickets as well as damages against the mental harassment faced by us. Failure of appropriate action on your side would lead me to take the issue to consumer court against railway authorities.

Regards,
S. P porwal

One guy is giving warning to passanger.. That as i will show you in bhubaneswar who i am even he doesnt have reservation seat.. He trying to occupy his seat in s4 konark express mumbai to bbs on after srikakulam on 28/08/17.. Please rake action immedaitly.. He distrubing entire compartmant by drunk i am co passanger of that person (Drunk)

My seat number 34 s4 11019 train number

Police has come and taken his adhaar number
Pl contact those police guys he an help you to go forward

See how embarrassing moment for indian passengers who travels in train.
We book tickets with money not for free.
There is no facilities in train.
Train roof is leaked and rain water comes through it.
We dint feel like it train we feel like swimming pool.
Train no :-12603 (Chennai to hyderabad)
Pnr no:-[protected]
Name :- teja n, hemasagar p, munisai teja
Seat no:- 50, 51, 56

My name is aarush mahar. My pnr is [protected]. Traveling in be1, 43, from mumbai central to new delhi. It is raining in mumbai and nearby areas and rain water is coming inside from windows and ac panel.ac is switched off. I would like to know the full detail of maintenance of coaches. What railway is doing about daily maintenance checks of coaches... My contact detail is [protected] and i would like to hear about this problem from a recognised and responsible railway official...

Transaction id: [protected]
Pnr no [protected]
Train no./name: 11094 / mahanagari exp
Date of journey: 27-jul-2017
Class: third ac (3a)
From: manikpur (Mkp) to: c shivaji mah t (Cstm) boarding: manikpur (Mkp)

Insurance (No of psgn) : 1 insurance company : royal sundaram general insurance

Policy issue date : 26-jul-2017 10:24:05 am travel insurance opt : yes

Passanger details:

1 archana shukla 30 female lower repudiate ag[protected]

Ticket was cancelled within hours of scheduled data and time. But i didn't get the refund.

I'm traveling by 14470 pune sawantwadi ganpati special train. It's running late by 5 hours and still hasn't moved from panvel station. I booked my ticket from paytm. When i searched for trains from panvel, it wasn't showing this particular train. So, i had to book it from pune and spend almost ₹90/- extra compared to what it charges from panvel. Worst experience of travelling. Nightmarish.