Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear irctc,

I had booked tatkal tikets from palghat to bangalore on 17/08/2017. During the first trial i received otp but post that there was some error and the ticket was not booked, however the amount of rs.541 was debitted from the account, which has not yet been refunded. I request you to do the needful immediately.
Please find attached the failed transaction history for your reference.

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Name - chandan malik irctc user id - regent75 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@yahoo.com my original correct id is [protected]@yahoo.in kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself.

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T

Tasawur Ali

from Aligarh, Uttar Pradesh

Aug 18, 2017

Mere account se 1570 rs. Cut gaye hai. 2 transactions failled ho gayi thi ticket book karte time jinki IRCTC transaction id hai
1. [protected] Amt. 735 date 17.08.2017
2. [protected] Amt. 835 date 17.08.2017.
aap mere 1570 rs. Refund karne ki kirpa kare.
Thank you

irctc changing correct email id of irctc login - Comment #2822413 - Image #0

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Dear sir,
I have booked a tatkal railway ticket on 06/07/17 with transaction id's [protected] and [protected]. Both the above payments are failed. But amount had been deducted for one booking of 1345rs from my account. I made payment through upi. Please look into the matter and do the needul. Please initiate the refund either to my bank account or upi account

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Address: Jammu, Jammu and Kashmir, 180001

I processed ticket on 14/08/17, due to some reason transaction failed and payment deducted from my debit card and still not showing any status for refund, showing as payment failed but actually payment is debited, first day it was showing as payment requested but other day it was showing as payment failed, now from whom to recover money???

Failed transaction id mentioned below:-

1) [protected] - showing status as payment refunded and transferred to paytmag but i have done payment through debit card, refund amount of 692 not credited

2) [protected], [protected], from these other two transactions payment amount of 694 again debited from one of these two transactions, showing status as payment failed but actually payment is debited.

Kindly guide me how to recover my money from irctc

Regards

Sakesh aggarwal
[protected]

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Address: 110084

Dear sir,
Today i have journey in bhuvneswar durronto express.
Train no. 12282
Coach no. S5
Sheet no. 11
I have face one problem though a catering department.
He give a water but below normal like hot water.
I told him give me a cold water he told me we not give a cold water we give a normal water bcos u have not pay of this water.
I have some told.. He have some told but not give me a cold water... So plss give a water facility in train so plss be improve.
Thanks
Hemant gupta

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Website: Irctc

Myself dr. Kirti matliwala i have booked my flight from ranchi to surat on irctc website on 1 august 2017. My flights were on 7 nov 2017 and 8 nov 2017. Both the time my money deducted from my account but booking was not done.
For 8 nov 2017 flight transaction id [protected]
For 7 nov 2017 flight transaction id
[protected]
I haven't received money.

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This is all i have to say irctc serves which is unbearable to eat as always. And i as a customer know that this will never be looked upon. Well lodging yet a comlain to seek your help sir. Food costing over 90 rs doesn't even seem bearable these days. The smell is so magnificent that you helplessely have to eat roti with the anchaar in packet. I beg as a customer please have a look in the pantry car for a quality or raise the price or serve some day better food.

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Address: Mathura, Uttar Pradesh, 281004

Website: www.irctc.co.in

I was booking a online e-ticket for my wife and daughter but when i entered my user id & password in irctc portal, it show wrong id or password, i repeated 4-5 times but the same result came. Then i opened a new irctc login id by d name of my wife, again i faced the same problem. I wasted my 2 hrs but result was zero. I wrote user id and password in my diary then how it hapoened..?

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Address: 517501

Website: IRCTC

Sir yesterday (16/08/2017) i have tried to book reservation in tran no 16220 from tirupati to srirangapatnam for 6 persons for 21 sep 2017 for kaveri pushkar celebrations. Amount is deducted from my syndicate bank account but ticket is not generated.
When will i get my amount back in my account and how to reserve for that particular train again
From
S yagnesh babu
[protected]
Tirupati

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I tried to book a tatkal ticket on 10/8/17 vide txn id no. [protected]
The ticket is not generated and shows failed. How ever the ticket price rs.1605+34 (Including bank charges) =1639 was
Deducted from my a/c and not refunded till now. There is no response from the bank.
There fore i request you to kindly refund my amount as early as possible.

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Dear sir/ma'am,
This ia to inform you that i (Irctc user id - dav30) was booking two tatkal tickets on 29/07/2017 from zahirabad to parli vaijnath in train no. 17206. But while making payment through debit card, i received otp but the transaction failed in a last stage, as a result the tickets were not booked but amount of rs. 786 was debited from my bank account.
The failed transaction id for the same was [protected].
Now it has been more than 15 days, but still my refund is not initiated.
I am attching the image of details of the failed transaction here.
So, it is my humble request to look into the matter seriously and take the needful action as early as possible.
Thanking you!
Regards,
Anirudha devshatwar.

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Hi.
Yesterday i travelled from banglore to tanjore in mysore express train no.16232.
I have booked the ticket in the sleeper coach. Ticket checker was not appeared for the whole journey. Some of the unreserved passengers got into our coach.
We enquired for the ttr. But we couldn't found him. At salem more unreserved passengers got into our coach. And everyone in our coach felt unsecured and lost our sleep. And this is my 4 th travel in past 2 months. But i couldn't found the ttr in all my journey.
Who is responsible for the absence of ttr. Someone needs to take severe actions against this irresponsible ticket checkers.

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Address: 122016

Pnr no. [protected] for senior citizen but seats are mb and ub. How come 65 year old lady travel on these. Please issue lower birth for both traveller.
Passenger name are ramdevi and krishna. Please provide the new status as soon as possible. Please send confirmation on the same to my mail id. Why than prefernce is taken in booking when we go for ticket booking

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Aug 10, 2017

Akhileshmk's response Sir,
My email id not veryfied. My name Paswan Kumar Akhilesh.Mob [protected]

Email id [protected]@gmail.com

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A

Alok kumar pal

from Hojai, Assam

Aug 16, 2017

PNR No [protected]
Transaction ID:[protected]
Cancellation ID:[protected]
Cancellation Date 03-Aug-2017 07:22:05 HRS
not money refund

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A

Akhileshmk

from Banposh, Odisha

Aug 16, 2017

Sir
My email id not veryfied.
My name Paswan Kumar Akhilesh
Mob. [protected]

Email id [protected]@gmail.com

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Address: New Delhi, Delhi

Website: [email protected]

Sir mene date 15/08/2017 ko 11.40 pm p r irctc se 1 december ke liye kopargaon to new delhi tk shelendra yadav + 1, 2 tickets booked karwaye the lakin credit card [protected] se 1160 rupye jiski transition id [protected] h kt gaya lakin tickets book nahi hui transition faild bataya gaya pata nhi kyo fir service not available dikhane laga pls refund my money early thank you shelendra yadav [protected]

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S

siddiq8

from Chennai, Tamil Nadu

Aug 16, 2017

I was book train MAS TO TUP, I am cancel my tickets but irctc cannot give my refund .My pnr no:[protected] please help to solve this .
Thank you.

failed transaction - Comment #2820446 - Image #0

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I travelled from bhimavaram to secunderabad via narasapur express on 14/8/17. There were lots f bed bugs in the bedsheets given by irctc. I asked for another set, but bugs were there in the new ones too. Myself andy daughter had lot of rashes on body and we dint sleep whole night as the bugs had spread all over the berth. Worst journey I had experienced. I severely regret the railway service.

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Address: Kamrup Metropolitan, Assam, 781005

Website: [email protected]

Referring to your partly compliance on dated 27/07/2017 (Enclosed), mr. Patel. The refund amount rs. 2010/- has not yet been credited in my sbi a/c. How much time, you will take for confirmation of the closed hdfc a/c. It seems very delay by your good office that should not be expected. I am again requesting you and submitting herewith details (Hdfc closed account paper issued by the bank and sbi cancelled cheque) in attachment folder so that the refund can be credited as soon as possible.
Closed hdfc a/c no-[protected]
Hdfc ifsc-hdfc0004703, br. Code-4703

Sbi a/c no. -[protected], sbi gmc branch guwahat
Pnr no -[protected].

Thanks and regards.
Priye ranjan kumar,
Your good customer
Email [protected]@yahoo.com

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Aug 15, 2017

Updated by poorav @123 Closed HDFC account and Sbi cancelled cheque

Sep 15, 2017

Updated by poorav @123 I am requesting you to resolve the refund issue otherwise this issue may be forwarded to your higher authorities.

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S

sijusg

from Delhi, Delhi

Aug 16, 2017

Online Ticket Booking is not available for one particular Train(16523-KARWAR EXP;16517KANNUR EXP.)It's not all available on any of the classes for any days.Please look into this issue on priority.

Regards
Siju George
E-Mail:[protected]@yahoo.co.in

not get refund amount rs. 2010/- in new sbi a/c - Comment #2820413 - Image #0

not get refund amount rs. 2010/- in new sbi a/c - Comment #2820413 - Image #1

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Name-ATAUR RAHMAN irctc user id Mdataur, Mobile no-[protected], I have mistake in my irctc registration by entering the wrong Email ID. Wrong id I have entered is [protected]@gmaill.com and my original correct ID is [protected]@gmail.com. kindly I apologise for entering wrong email id and support me to change the correct id or change by yourself

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L

lokesh garlapati

from Delhi, Delhi

Aug 15, 2017

Hi sir,
Please fix the email OTP verification code service of IRCTC.
I am not receiving OTP code to my email for verification. Thus it is stopping me form using my id for ticket booking. request you to activate account ( lokesh88g) having email ID ( [protected]@gmail.com) with mobile number ( [protected]).

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Address: Pune, Maharashtra, 411014

I was travelling from Ganj Basoda to Pune on 12th Aug 2017 by 11077 JHELUM EXPRESS in AC Coach B5, but I experienced a horrible situation my luggage got ruined by rats and inside there were valuables which got also got damaged by rats, and this is only due to bad house keeping of IRCTC, can you imagine what will be the situation of food in pantry.. Please look into the concern.

Thank You.

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Address: Jabalpur, Madhya Pradesh

Website: [email protected]

Sir, i have booked two ac iii tickets online on 13/08/2017 from jabalpur to mumbai (Cstm) by
Mumbai garibrath no. 12187 for 11th dec. 2017. Sir at the time of booking the status of available births were 646 births. I opted for two lower births but after payment upper births were allotted to me (61 years) and my wife (56 years) which is very inconvenient for me being a senior citizen & diabetic. Sir when nearly all births are available...

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Website: www.irctc.com

I cancelled a ticket which I booked from IRCTC and the payment was made online through my State Bank of India account, but the amount to be refunded is not credited to my account till date, the details of the ticket are as under:

Ticket
PNR - [protected]
Train No. - 12628
From - NDLS To SBC
DOJ[protected]
Amont to be refunded - 755/-

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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 227

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