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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 227

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P
pankaj@942316
from Adoni, Andhra Pradesh
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quality of food

Quality of food is not good in 12270 duranto exp nzm to mas. Please focus on it. And only 2 ltr water is being provided for individual for nzm to mas journey (27 hrs journey approximately) that is not sufficient. As per medical advise individual is suppose to consume min 4 ltr water in one day and this journey is more than that. Individual is already paying catering money throughout journey. So please my suggestion is to provide atleast 4...
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Address:Ernakulam, Kerala, 682018
Website:www.irctc.co.in/eticketing/mainpage.jsf

Sir/madam,

Indian railways cancelled my train. Attached please find my i - ticket

The train number is: 09458,

Pnr: [protected]

Date of journey: 1st august 2017

Transaction id: [protected]

Name of train: gimb ten spl

3 adults, gen sleeper from mangalore junction to ernakulam junction.

Indian railway cancelled this train...
+1 photos
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M
manoj7141
from Delhi, Delhi
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not working fan and toilet electricity

Address:Banaskantha, Gujarat, 385001

Pnr:[protected], train:14311, doj:08-08-17, sl, do-pnu, dep:16:12,
Manoj kumar gupt+2 s6 3, s6 4, s6 2,
In this train fan was not working at my seat and not working toilet electricity and one toilet was closed inside
Seat was not well cleaned please reply i paid full payment to indian railway but not providing good facilities it is so bad carelessness of irctc...
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J
Janardhan Dabbiru
from Hyderabad, Telangana
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pnr 4334592455 non allotment of lower birth to senior citizens

I have booked two berths on duronto express from secunderabad to visakhapatnam for 14/08/17 (Date of booking 4/08/17) when availability shown was 250 berths. Still we were allotted upper and middle berths. I again tried on 9/08/17 for a lower birth for my wife giving the option of atleast one lower birth. The amount was debited after which a message appeared saying the the lower birth condition was not met and that if i wish i can opt put...
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I
IrisD
from Surat, Gujarat
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journey ticket cancelled without authorisation

My journey tickets railway pnr no [protected] for train no 22954 and pnr no [protected] for train no 22960 were automatically cancelled after i opened the cancellation window for enquiring about the refund amount only. I, in no manner, accidental or otherwise, pressed the confirmation button which leads to the cancellation of the ticket.

Kindly initiate the refund of the cancelled amount as i had not initiated the cancellation...
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K
Krishna Malu
from Pune, Maharashtra
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not able to create account

Address:416406

This is worst site i ever seen. I gonna to create account of irctc for online ticket booking but while creating it on my smartphone i have filled all detail accurately then also it is shamelessly taking me anywhere in page. For eg cursor goes to email id box stays there even though there is no problem. Sometime it goes to name box and stays there. Very case sensitive form there should be simplicity but here is difficulty.in this online world...
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Dear sir,
I hereby by attached my pnr number., my date of journey was on 7 aug 2017 on 5:45 pm from jalgaon and i arrived at lalitpur today ie 8 aug 2017 at 3:40 am. And shriram insurance company send me pa certificates massage and links to add nomination today at 2 pm and no any pa certificates intimated earlier ie. Before journey.
Please note above and take action immediately so that travelers can't face problems if certain...
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T
Tejal V
from Mumbai, Maharashtra
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irctc site malfunctioning

Address:Mumbai City, Maharashtra, 400049
Website:www.irctc.co.in

Five of my online railway ticket booking has failed but the money got transferred each time. Total money transferred to irctc from my sbi card is rs. 35, 670/- (Rupees thirtyfive thousand six seventy only)
Total number of transactions - five (5)
Date of ticket booking - 7th and 8th august 2017
Transaction details - check file as attached

Each time when the payment is being processed the irctc site goes...
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Address:600110

Dear sir / madam,

My name is syed kafeel. I am from chennai.

While registering for irctc i have entered wrong e-mail address my. Mistake.

I have entered "[protected]@gmail.com" instead of "[protected]@gmail.com

Please advice what needs to be done now as i am unable to register again as my mobile number has been registered and it is not accepting my re registration with...
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A
anilndo
from Visakhapatnam, Andhra Pradesh
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refund of failed transaction

Address:530017

I have done my transactions twice and it got failed but my amount was deducted from my bank account.
Date of incident-31-july-2017
Transaction id:- [protected], [protected]
Date of journey - 26-aug-2017
Reservation status - not booked
Payment status-payment failed
I have also wrote a complaint to irctc quiries the assigned ticket id [irctc #6401962]
I would like to requst for refund....
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V
Vinay Munavalli
from Dharwad, Karnataka
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train no. 12780 delayed 2 hrs, as of now no updates on further delay

Train no. 12780 boarding from pune, this train which was supposed to arrive at 16:35 today has still not arrived, it is already 1hrs 45mis delayed and every 40mins the time is again delaying 40mins, we have to travels to hubli and supposed to reach by 7:00am tomorrow, i am sure because of the delay tomorrow's my important work will get vanished, we don't have option to cancel also as we don get refund if we have booked in tatkal, this pathetic,...
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R
Rishikesh Angre
from Mumbai, Maharashtra
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amount deducted thrice yet ticket not booked

Website:www.irctc.co.in

How am i supposed to book hastle free tickets online in this so called digital world if the railways are not providing enough measures to book tickets online?
And you are talking here about cashless amd digital india!
The online portal to book railways tickets just deducted my amount for a railway ticket thrice and now they are saying they cannot book a ticket for me from that amount and asking me for doing the transaction for...
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N
Nj89
from Hosur, Tamil Nadu
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irctc registration

Name - Nithin Johnson, irctc user id - ethanleon mobile no - [protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com my original correct mail ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself. I hope you will give a chance for ccorrect my mail id.

Regards,

Nithin...
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D
Divyashrii12
from Vasai-Virar, Maharashtra
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money wallet stolen

Sir, i was travelling in train number 12810 a2 26 on 6 aug-10.00 p. M and reached on 7 aug -5.00am, sir my wallet is been stolen which had 1200 approx rupees, debit card, driving license, pan card and other essential, plz look in the matter!
[protected]@gmail.com
16, pradhan apt, pratap nagar, jalgaon
This happend despite of many police travelling in my coach. Arent railways a bit scary?...
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T
Tarun Taneja
from Bathinda, Punjab
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same berth allotment to two different passengers.

Address:Panipat, Haryana, 132103

When i was booked my ticket on that time pnr status is w/l 28 but today its confirmed to rac/s4/55.
When i reached to my berth then it a other person already slept at my berth whose pnr no. Is [protected]. When i asked him for my seat then he showed his pnr status. Status of both pnr no.'s was same. And my pnr no. Is [protected]. I want my money back because i am sitting at other person instead i had my own reservation. Please refund...
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G
Gaurav M Takrani
from Mumbai, Maharashtra
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I am complaining about cst station ac dormitory.

Yes, so i booked a bed in the AC Dormitory at cst station from 5th August to 6th August. Pnr [protected].
1. The washrooms in the dormitory need serious plumbing, the taps were either not working, or they were leaky, and the faucets were the same, also the toilets were serious unclean.
2. We weren't provided with a fresh blanket, bedsheet and pillow cover till asking for it for like 10 times again and again. Plus I had to tuck...
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T
Tarun54019
from Dhanbad, Jharkhand
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about station's soap and products supply by other entrepreneur

Address:845454

Sir,
My pnr no. [protected]. My train no. Is 13022. My birth is s1, seat no. 3. Journey date is 05/08/2017.
All railway station, product is selling more than mrp. Ex - water bottle's price is 20/- while its mrp is 15/-. And lassi, buscuits, chocolate etc.
In this train toilet is dirty. And it is smelling. But no one care about it. Inly fare and ticket is caring....
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L
Lalit Attal
from Bengaluru, Karnataka
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upper berth allocated to female senior citizen

Address:560016
Website:IRCTC

Upper berth allocated to female senior citizen - this is very strange and scary that even there are 39 seats available under 3a quote for train no. 17037 on aug. 16 from secunderbad to jodhpur - such a long journey and upper berth... Pls. This needs to be correct. Earlier i booked for aug 15 and upper berth was issued. I cancelled and booked again on aug. 16 - again upper berth - this is not done... How tickets are issued... I dont understand....
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K
Kapalnilanchal
from Mumbai, Maharashtra
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irctc tatkal ticket not getting booked

Address:400708
Website:IRCTC CONNECT ,GOOGLE CHROME

Error details you are permitted only 2 tatkal tickets between 10:00 am to 12:00 pm per ip address. I have not booked a single ticket till to date in this month. From the last 5 days i am getting similar response. Is the railways board determined to serve the agents or common citizen of india.

Therefore
I request u to solve the issue as soon as possible. We will be grateful to u....
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Address:Jabalpur, Madhya Pradesh, 482002

Since[protected] pos refund of rs 2325 not backed to my credit card 8813 since than i tried so many times
To submit the complaint for pos refund
But in vein. 110 days passed still system generated payment must be
Earlier resolved. I hope that my this
Request will be considered with the
Priority. Thus card payments may be effected badly like this type of railways response....
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