Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a ticket using IRCTC website on 01.08.2017 August 2017. After giving insrtuctions for debiting my AXIS Bank account it gave an error message. However the amount of Rs1031 was debited to my account. After that I have been following uo with the department for the refund but have not received any answer from them. Transactio Ref of my axis bank is given as under:.INB/[protected],[protected],[protected] /Indian Railway Corporation ltd . Transation ID No [protected], [protected], [protected], [protected], [protected]

I dont have any idea whether this complaint will reach the desired level but still having no option left after calling numbr of time to their Delhi office, I have to do so,

please help if possible

Hi i am traveling from secundrabad to visakhapatnam in 3 tire ac and my berth number is 62 and train number is 22204 i am nri and railways has charged me rs 1640
And train is very old and there is a big ac hole beside me.

See i have take video also to put in social media and let every one know the standard of indian railway and any i will raise complaint at prime minister website also.

Best regards
Rakesh reddy
0091 [protected]

Dear sir,

Please note that i the undersigned have inadvertently made a payment two times for my journey from kalka station to new delhi station dated 07.08.2017. The pnr no. Is [protected] and transaction id is [protected]. The payment was made through my sbi debit card. The details are: pos sbirctc at irctc transaction #[protected] and transaction #[protected] made on 30.07.2017 at 15:35 hours. Payment amount is 2801.8 rupees (Made twice). But ticket reserved by me and issued by you is only one. The first transaction said error-transaction could not be completed, but the amount got deducted anyway.

Train name: kalka shatabdi - kalka to new delhi journey date 07.08.2017.

Kindly refund this extra payment of 2801.8 rupees deducted from me, into my bank account. Several mails have been sent to [protected]@irctc.co.in and [protected]@irctc.co.in as well.

With thanks and best regards,
Vikas bhakri

Hello, this saptarsi mallick. I was booking two tickets in irctc on 28.07.2017, at 1.05am. I made the payment, an amount of rs 204.25 was deducted from my account, but reservation was not done and i didn't get any benefit related to reservation. So, i want my money back immediately. I'm requesting you to look onto this problem and i hope that your company will refund the money very soon.

Irctc shows my refund was credited on 26-jul-2017 for the transaction id [protected] however i can't find my refund credited in my bank acc till 2-aug.
I just wanna know the exact time irctc takes to credit the amt.
Or rather the amt is been credited and not yet recieved by my bank.
What is the exact issue with the bank.
Why is refund not credited??

Attn: refund section
—

I have booked two tickets on 23/7/17 for howrah to bhubaneshwar for self
And my daugter but regret to inform you that the same were not confirmed till
Two hours before the departure. The details of booking status and payment details
Attached for your ready reference.

I have received refund only rs.1100/- on 26/7/17 against my payment rs.1241/-,
Whereas both the tickets were waitlisted two hours before the scheduled departure
Of the above mentioned train. The reasons for deductions is not known to me.

As per the irctc rules the full money should be refunded as the tickets were not
Confirmed.

You are requested to please look into the matter urgently and refund the balance
Amount directly to my bank account.

Your urgent reply will be highly obliged.

Regards
Asok kumar ghosh

Pnr no [protected] train no 12867

I booked one tatkal ticket from trivandrum to triakaripur (Train no 16347) on 31/07/2017 on the internet but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 830/- was, however, debited to my iob account. Their failed transaction id is - [protected]@

So please do the refund to my respective account asap

I tried to book a ticket using irctc website on 01.08.2017 august 2017. After giving insrtuctions for debiting my axis bank account it gave an error message. However the amount of rs1031 was debited to my account. After that i have been following uo with the department for the refund but have not received any answer from them. Transactio ref of my axis bank is given as under:. Inb/[protected],[protected],[protected] /indian railway corporation ltd. Transation id no [protected], [protected], [protected], [protected], [protected]

I dont have any idea whether this complaint will reach the desired level but still having no option left after calling numbr of time to their delhi office, i have to do so,
Sir please refund amount rs.1031
Total.
Please help if possible
Sujeet kumar
[protected]

Tdr transactions details
Transaction id: [protected] train no./name: 12332/himgiri express pnr no [protected]
Date of journey: 31-jan-2017 date of boarding: 31-jan-2017 date of booking: 25-dec-2016
From: lucknow nr (Lko) to: howrah jn (Hwh) boarding: lucknow nr (Lko)
Resv upto: howrah jn (Hwh) quota: general (Gn) class: third ac (3a)
Ticket amount:5320.0 ticket type:e-ticket
Passengers details
Name age gender status coach id berth no/ wl no
Gaurav sachan 31 male cnf b1 19
Sonam devi sacha 24 female cnf b1 21
Ankur verma 28 male cnf b1 22
Sandhya verma 26 female cnf b1 24
Tdr details
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 31-jan-2017 16:39:44 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: eastern railway (Er) registration no:[protected]

Dear sir,

3 months completed after ticket cancelled. I just spoke with irctc customer care for refund status which tdr filed.

He mentioned that irctc rejected due to passenger travelled.-
Very surprised for this reason.

Tdr filed on 2nd may 8.33 pm for pnr [protected] & train departure time was 6.25 am next morning. Ticket cancelled & tdr filed more than 9 hrs before departure of the train.
Back to the reason of passenger travelled, how this is possible. I was so sick & could not be travelled. That means the fake report generated by tc??

I have asked the tc details & verification by irctc that prove me i was travelled on that day.
I have doctor prescription that shows i was sick.

This is very poor service by irctc.

Please do the needful for my refund.

Best regards,

Rohit mistry

Dear sir,
My user id - srijaya2

While booking ticket through irctc, when you click the e-wallet option
... I am not getting transaction password, i have made thrice complaints to the concern irctc,

How can i book the ticket, which transaction password to my registered mobile iam not getting.

Very worst site... I have a balance amount in my e-wallet.

Pl advise how to go ahead, should i move to consumer court???

When i deposited my amount into irctc wallet, you i am unable to book the ticket in time...

Pl reply to my email id - [protected]@gmail.com

I am booking a ticket from secundrabad junction to jamalpur junction after making the payment by the net banking the balance is deducted from my a/c.
But ticket has not generated yet. The bank sent message of deduction of my money.
I have checked several times on irctc for the booked ticket option but it does not seems anything there and it does not gives any type of message.
I need help badly.
Hope my problem will resolved soon.

Sir, i have cancelled my ticket on 23 july 2017 vide pnr no[protected] for rs 2525/-
Yesterday i have lodged my complaint to irctc on their web sit care @ irctc.co.in and no reply has come
Today morning again i have given a reminder message stating that the amount 2525/- has not been credited to my account till date
As till date no refund credited to my andhra bank account please do some thing as irctc is not taking any action to my complaints

My name rajat bhattacharjee and my pan number -: asdpb1633r, aadher number -:[protected] and mobile no-: [protected] at present i am unable to loging, to get otp in my mobile no[protected], email id :- [protected]@gmail.com i want upgrade my profile or if posible remind my loging id or passward, there are any process to fresh resisrer after above all

Sir,
Please solve my problem as bellow,
1.
I have make a payment on[protected] to irctc for booking a railway ticket from katpadi jn to ghy jn, travel dt.[protected], but not issue me the ticket or any sms to me. Rs.1761.8 has deducted from my account. Pos sbictc at irctc txn#[protected]. So, please return me my amount. My booking otp was 955054 and booking transaction id [protected]. Train no. 12507 guwahati exp.
2. Again i have make a payment on[protected] to irctc for booking a railway ticket from ghy jn, to katpadi jn travel dt.[protected], but not issue me the ticket or any sms to me. Rs.1761.8 has deducted from my account. Pos sbictc at irctc txn#[protected]. So, please return me my amount. My booking transaction id [protected]. Train no. 12508 guwahati tvc exp.
From :-
Narayan das

Sir,
I was using irctc website on 09/07/2017 and doing reservation in sleeper class for one ticket o[censored]pper berth from anand vihar terminal to bareilly in train suhaildev superfast (22420) for journey date 20/07/2017 but the transaction i was doing through paytm using union bank rupay debit card failed due to system fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 205/- was however debited to my union account - [protected]. I got failed transaction id - [protected] and further details i am sending you in a screenshot.
I had been waiting for almost 20 days to get refund but now itz beyond waiting and i still had not get any refund in any of my account.

So please look into the matter with irctc and union bank and do the refund to my respective account as soon as you can.

Thanks,
Rochak agarwal

Swaraj exp 30.07.2017. B1-25, train no:12471,

1. W c is very dirty.
2. No cleaning of bogie done.
3. Canteen meal sold @₹100.00
4. No soap provided in wc and wash basins.
5. Water in wc through tap is very very thin/slow
6. Bogie door is very noisy.
7. Towels not given to passengers.
8. B1/25 window glass is foggy, heavy condensations seen.
9. Pantry car is very very dirty.

I booked a ticket from your site on 9th april 2017 lko to ddn the amount is rs 1165 and the cancellation/refund id is [protected] but my bank account did not received the refunded amount. My irctc user id is afaqable and its mentioning that amount is refunded to my axis bank account. Its already gonna late. Do the needful asap.
So please look into the matter and refund the amount as soon as possible. I have already get the reference number irctc #5708520] from [protected]@irctc.co.in and ur mail that i have to send request from my original id, here is the mail request from same id.

Dear sir/madam

I got an email from irctc, no edr has been fed against the particular pnr as party has travelled. Tdr

I booked a ticket for my family for the train 02172/jat cstm spl, date of boarding: 11-jun-2017 from ludhiana, pnr no [protected] but the train was late more than 13 hours, so my family didn't traveled and i raised a tdr request before train schedule time and did well in advance as per the guidance given by both railway and irctc executive with cancellation id: [protected], tdr filing date: 11-jun-2017 12:12:00 hrs.

I had booked another ticket on 11-jun-2017 same day for same family members pnr [protected], train no./name: 12038/ldh ndls shtbdi date of boarding and booking is 11-jun-2017 from ludhiana boarding point. The train will run after couple of hours., my family was stay in railways station to board this train. Please validate the same from your end too.

How its possible the same passengers board from same boarding point i. E. Ludhiana and traveled different trains on same day with difference of just 2 hours where the distance is around 300 kms and the journey takes around 5 hours to ldh to delhi? Seems tte did not ignore the tdr history and did not marked the absent passengers. Please validate the both pnr's and passenger details on same day travelling and do the needful and refund the amount raised by tdr well in advance before train scheduled departure as its late more than 13 hours to reach ludhiana city from jammu.

Please acknowledge and confirm the same on my registered email id

Sir,
I reserved 2 births in lower births for 04/09/2017 in sleeper coach in malabar express today from nileswaram to aluwe by online as per pnr no.[protected]. During the time of booking there were 75 births. But i got only one middle birth and one side upper. Still there are remaining70 births. We are not keeping fine. So please change to 2 lower births