Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir/madam,

Indian railways cancelled my train. Attached please find my i - ticket

The train number is: 09458,

Pnr: [protected]

Date of journey: 1st august 2017

Transaction id: [protected]

Name of train: gimb ten spl

3 adults, gen sleeper from mangalore junction to ernakulam junction.

Indian railway cancelled this train because of flood in gujarat. So far irctc has not refunded the money. Please refund my money as early as possible.

Please email me that you have cancelled the train and that you will refund the money to irctc.

Dr paul george

Pnr:[protected], train:14311, doj:08-08-17, sl, do-pnu, dep:16:12,
Manoj kumar gupt+2 s6 3, s6 4, s6 2,
In this train fan was not working at my seat and not working toilet electricity and one toilet was closed inside
Seat was not well cleaned please reply i paid full payment to indian railway but not providing good facilities it is so bad carelessness of irctc

I have booked two berths on duronto express from secunderabad to visakhapatnam for 14/08/17 (Date of booking 4/08/17) when availability shown was 250 berths. Still we were allotted upper and middle berths. I again tried on 9/08/17 for a lower birth for my wife giving the option of atleast one lower birth. The amount was debited after which a message appeared saying the the lower birth condition was not met and that if i wish i can opt put of the transaction. What ridiculous logic is this programming? After my account is debited, the site says, sorry, lower berth is not available, you can cancel the transaction! What are they doing with lower berths? If you cant allot them to senior citizens, to whom are you allotting them? Incidentally, in the ticket confirmation, only the berth numbers are shown and not whether the berths are lower, middle or upper!

My journey tickets railway pnr no [protected] for train no 22954 and pnr no [protected] for train no 22960 were automatically cancelled after i opened the cancellation window for enquiring about the refund amount only. I, in no manner, accidental or otherwise, pressed the confirmation button which leads to the cancellation of the ticket.

Kindly initiate the refund of the cancelled amount as i had not initiated the cancellation and my curiosity for the refund amount resulted in my financial loss and harassment.

Regards,
Aishwarya dixit.

This is worst site i ever seen. I gonna to create account of irctc for online ticket booking but while creating it on my smartphone i have filled all detail accurately then also it is shamelessly taking me anywhere in page. For eg cursor goes to email id box stays there even though there is no problem. Sometime it goes to name box and stays there. Very case sensitive form there should be simplicity but here is difficulty.in this online world i am pressuring to go offline because without this irctc no online booking can be done. This is very bad. I have to use another person's account even though i have money online. I tries five times then also it's giving problems. It neither take me forward or nor backward.
Please solve this hopeless issue.

India me kabhi koi cheej simplicity se hoi nahi sakti.

Dear sir,
I hereby by attached my pnr number., my date of journey was on 7 aug 2017 on 5:45 pm from jalgaon and i arrived at lalitpur today ie 8 aug 2017 at 3:40 am. And shriram insurance company send me pa certificates massage and links to add nomination today at 2 pm and no any pa certificates intimated earlier ie. Before journey.
Please note above and take action immediately so that travelers can't face problems if certain misshapen can done.
For waiting tickets it should be send to travelers after charting done after confirmation of seats.
I requesting you to come to notice for such insurance company to give pa certificates before the journey starts so that travelers can add nomination and send it to their belongings.
I also notice you that yor feedback calls 139 came to customer when he completes his whole journey. Kindly avoid this delay to receive feedback from consumers. Although u can take when on the way journey.

Thanks.

Five of my online railway ticket booking has failed but the money got transferred each time. Total money transferred to irctc from my sbi card is rs. 35, 670/- (Rupees thirtyfive thousand six seventy only)
Total number of transactions - five (5)
Date of ticket booking - 7th and 8th august 2017
Transaction details - check file as attached

Each time when the payment is being processed the irctc site goes to login screen before ticket is generated and the booking fails but money is transferred. Ultimately we had to go for counter booking for our tickets. On a rare occasion there can be irctc site issues but not consequently and frequently. Also this is not the first time, we have faced this problem in past too (Computers have not been the same on all occasions so cannot blame the pc). The refund is not immediate and unpredictable. It may so happen that the person booking online ticket may have limited cash in the card and/or in hand and may suffer because of irctc site failures. I presume irctc cares for its customers who are losing faith in online booking through irctc because of regular site failures.

Kindly act on this complaint and do the needful at the earliest.in case any action is taken do let me know.

From,
M madhav

Dear sir / madam,

My name is syed kafeel. I am from chennai.

While registering for irctc i have entered wrong e-mail address my. Mistake.

I have entered "[protected]@gmail.com" instead of "[protected]@gmail.com

Please advice what needs to be done now as i am unable to register again as my mobile number has been registered and it is not accepting my re registration with correct e-mail address.

Regards,
Syed kafeel

I have done my transactions twice and it got failed but my amount was deducted from my bank account.
Date of incident-31-july-2017
Transaction id:- [protected], [protected]
Date of journey - 26-aug-2017
Reservation status - not booked
Payment status-payment failed
I have also wrote a complaint to irctc quiries the assigned ticket id [irctc #6401962]
I would like to requst for refund.


Thanking you,

Train no. 12780 boarding from pune, this train which was supposed to arrive at 16:35 today has still not arrived, it is already 1hrs 45mis delayed and every 40mins the time is again delaying 40mins, we have to travels to hubli and supposed to reach by 7:00am tomorrow, i am sure because of the delay tomorrow's my important work will get vanished, we don't have option to cancel also as we don get refund if we have booked in tatkal, this pathetic, also my parents are travelling with me who are senior citizen, railway ministry should take a proper action on this, they should also give a option of refund for tickets booked in tatkal, why should the common man should suffer loss if it is a govt mistake, i would also like to know the reason for the delay and also the railway department should bare the loss and should compensate by refunding whole amount charged for booking.

From
Vinaykumar
Booking details:
Pnr:[protected], train:12780, doj:07-08-17, sl, pune-ubl, dep:16:35,
Dundappa s m+2, s2 10, s2 11, s2 6,
Fare:1335, sc:0.0+pg+ins

How am i supposed to book hastle free tickets online in this so called digital world if the railways are not providing enough measures to book tickets online?
And you are talking here about cashless amd digital india!
The online portal to book railways tickets just deducted my amount for a railway ticket thrice and now they are saying they cannot book a ticket for me from that amount and asking me for doing the transaction for the fourth time.
Moreover when i asked the call centre girl what if my transaction gets failed for the fourth time with the amount being deducted.
She said all the deducted amount would be refunded back to me 7-8 days later.
This is a money laundering website.
Which deducts money from the people uses it and refunds them back at their will.
What kind o[censored]selessness is this?
This thing will continue till my account balance becomes zero.
And what next?
How am i suppose to book a ticket further if all transactions keep failing and money gets deducting.
I want indian government to take strict and fast measures for this fraud and make sure this website goes into proper hands for its operation.
Also i want my money back as soon as it is deducted when a transaction fails.
If not then there is no use of digital india and demonetization.
Attached within is my bank's statement for your reference.

Name - Nithin Johnson, irctc user id - ethanleon mobile no - [protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com my original correct mail ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself. I hope you will give a chance for ccorrect my mail id.

Regards,

Nithin Johnson.

Sir, i was travelling in train number 12810 a2 26 on 6 aug-10.00 p. M and reached on 7 aug -5.00am, sir my wallet is been stolen which had 1200 approx rupees, debit card, driving license, pan card and other essential, plz look in the matter!
[protected]@gmail.com
16, pradhan apt, pratap nagar, jalgaon
This happend despite of many police travelling in my coach. Arent railways a bit scary?

When i was booked my ticket on that time pnr status is w/l 28 but today its confirmed to rac/s4/55.
When i reached to my berth then it a other person already slept at my berth whose pnr no. Is [protected]. When i asked him for my seat then he showed his pnr status. Status of both pnr no.'s was same. And my pnr no. Is [protected]. I want my money back because i am sitting at other person instead i had my own reservation. Please refund...

Yes, so i booked a bed in the AC Dormitory at cst station from 5th August to 6th August. Pnr [protected].
1. The washrooms in the dormitory need serious plumbing, the taps were either not working, or they were leaky, and the faucets were the same, also the toilets were serious unclean.
2. We weren't provided with a fresh blanket, bedsheet and pillow cover till asking for it for like 10 times again and again. Plus I had to tuck my bedsheet in myself.
3. The lights weren't switched off till 12 o clock in the night inspite of being told to, the lights should be switched off at 10 o clock itself. I had to catch an early morning train, couldn't sleep properly, missed my train.
4. The passengers who are supposed to be allowed to be entered at 8 o clock in the morning were allowed at 7.30 itself, which lead to a lot of arguments between the previous bed renters and the ones who were supposed to get it at 8. This was troublesome.
This was a very bad experience compared to the previous experiences with IRCTC. Strict action should be taken regarding this.

Sir,
My pnr no. [protected]. My train no. Is 13022. My birth is s1, seat no. 3. Journey date is 05/08/2017.
All railway station, product is selling more than mrp. Ex - water bottle's price is 20/- while its mrp is 15/-. And lassi, buscuits, chocolate etc.
In this train toilet is dirty. And it is smelling. But no one care about it. Inly fare and ticket is caring.

Upper berth allocated to female senior citizen - this is very strange and scary that even there are 39 seats available under 3a quote for train no. 17037 on aug. 16 from secunderbad to jodhpur - such a long journey and upper berth... Pls. This needs to be correct. Earlier i booked for aug 15 and upper berth was issued. I cancelled and booked again on aug. 16 - again upper berth - this is not done... How tickets are issued... I dont understand. Looks like govt. Is rewarding senior citizens for availing concession. Pnr no. [protected]. Date of journey aug. 16 2017. Name of passenger pushpa rathi. I'm not going to cancel this ticket and would expect a resolution.

Error details you are permitted only 2 tatkal tickets between 10:00 am to 12:00 pm per ip address. I have not booked a single ticket till to date in this month. From the last 5 days i am getting similar response. Is the railways board determined to serve the agents or common citizen of india.

Therefore
I request u to solve the issue as soon as possible. We will be grateful to u.

Since[protected] pos refund of rs 2325 not backed to my credit card 8813 since than i tried so many times
To submit the complaint for pos refund
But in vein. 110 days passed still system generated payment must be
Earlier resolved. I hope that my this
Request will be considered with the
Priority. Thus card payments may be effected badly like this type of railways response.

Dear sir
Yesterday i have vitnesses a serious violation from train maintanace staff are occupying and sleeping all night in reserved handicaped (Cabin reserved only for personal disability) at near j1 cabin near engine at train no 12201 on 4/august 2017 11.30 pm. The staffs are wearing blue color dresses and talking in tamil. I do not know their names. I hope for them separate seats are allotted. But they were asking to go out from the cabin and asking for tickets for passengers. This trian is a garib radh train and now traveling from cst to kochuveli. It is really unfair from indian railway the railway staffs itself doing malpractices and they they themselves utilising the passenger facility by taking it away from passengers.

Thank you
Aneesh