Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I havecancelled my ticket on 14/06/2016 but amount received is half amount total amt was 3080 and amount refund was 1540 it was a two tier non confirm tickets so pls have a check nd refund me all the amount which was paid by me as tickets have not confirmed it was a two tier a/c tickerts
all the information are given below:

PNR NO: [protected]
TRANSACTION id: [protected]
Cancellation ID:[protected]

pls have a check and refund my pending amount

Regards
Dhiren kukreja

I m going to rmm from tpty in train no. 16734.. From tpty... From morning to before train reaches madurai.. We didn't receive bedroll...ac is not working... Cleaners r not supportive.. I told the attendant many times (10-15times) from mrng 6pm to 5pm.. Also i told the 2tte..1 is from tirupati and 2nd is katpadi jn.. Bt they both is not responsible.. Finallyy an aweosme tte come from erode jn... He just make happy to us.. He just class the both attended and ac worker.. And finally now we r happy bcoz ac is also working nd we received our bedroll also... I recommend for the tte from erode jn... Plzz appreciate his work and plz do something for those two tte and compart attended... Pnr. No. Is..[protected] and [protected]... Just do something special for passenger satisfaction... A big thnxs to the tte from erode jn... Big clap for his work.. U just teach the both tte (From tirupati and katpadi jn.) that how to treat passangers...

Dear sir/ madam,
I am an ISRO scientist.
I have booked return tickets between SBS-MAS.I want to advance the dates. I have no option to do so online.

As per instructions available at Indianrail.in I went to Shivajinagar reservation counter yesterday.
At counter 2 at 8AM, I showed my ticket printout and hardcopy of instructions. I was told she can address only counter tickets. I asked about the officer who can guide me. She refused to give information.
When I again quoted that online tickets also to be addressed at reservation counter, she asked me to cancel and rebook.

1) I request you to provide me the option to advance my tickets from 20th to 8th July, return ticket from 28th to 24th July
2) please Provide online option for advancing and postponing tickets
3) please address lack of information at reservation counter about advancing online tickets
4) please address better approach of providing information regarding queries at the counter.

Respected Sir/Madam,

I was booking a Railsway ticket from using my debit card, but I was not successful.
After that I checked my account there were reduce my balance of RS. 400
I am trying to calling irctc's helpline number but there is no response.
what should I do.
Please help me.
Plz sir refund my money
My transaction i'd [protected]

Regards
Chhaya vishwakarma
[protected]

Dear sir i had booked a ticket in humsafar exp around one month back.4 passanger s are travelling in this ticket out of which 2 are senior citizens. Inspite of opting for lower berth i was not alloted the same. How come this has happened i cant understand. My travel date is tomorrow 30th june. So pls allot lower births from your end and oblige. My pnr no is [protected].

Dear Sir/Madam,
Every day the website was not worked for 2-3 minutes till availability of tatkal seats on the train. once availability is full the website starts working.. Today i was completed all the process to book the ticket but after payment approval transaction opted out even no WL ticket provided.
This is subject to investigation on IRCTC

I had filed tdr against pnr number [protected] (Train no.01322 - ten pune exp travelling from palakkad to pune), since the train got derailed on 16th may, 2017 near meenakshipuram (After crossing pollachi station). The scheduled arrival time at palakkad jn. Was 03:45 pm, but it was re-scheduled to 10:30 pm. Even after that, i had waited for the train for 4-5 hours, but the railway authorities at palakkad jn. Told that it would get delayed more, so they adviced me to file tdr, so that i would get my money refunded.

I had booked my ticket through irctc website. I had filed tdr just because the train got derailed and i couldn't travel in that train since it got delayed by more than 20 hours.

Railways had rejected our plea stating that ticket not surrendered upto 4 hrs. Before the scheduled departure of the train. How do you expect me to surrender the ticket upto 4 hours before the scheduled departure of the train when the train got derailed in the half way. I had sent a mail to [protected]@irctc and also to mr. Suresh prabhu, but it was in vain. No positive response from them. Its a hardearned money, i don't want to lose it. Kindly help me out in this issue.

Sir
I am 7 tkt produced different date, time, area.
But some rezone tkt cancelled.
Detail is.:-
27/5/[protected] a[protected]/-
27/5/[protected] a[protected]/-
24/5/[protected] a[protected]/-
27/5/[protected] a[protected]/-
24/5/[protected] a[protected]/-
24/5/[protected] a[protected]/-
24/5/[protected] a[protected]/-

This all tkt not credit my account, one month a bow.
Name : satyanarayan agarwal
Mob :[protected]

For against fare bank transaction status date status
Ticket irctc 694 stan c transaction failed 20.06.2017 pending
I had two failed transactions as mentioned above of rs. 694.08 and rs. 694.08 against booking tickets on the irctc mobile app, where the transaction failed and ticket was not booked. Please resolve the above failed transactions and initiate a refund.

Dear sir,
i have same problem .IRCTC deducted Rs- 11.50 extra without any detail, from my account without any confirmation next day after making online reservation of two tickets.

Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.
extra amount deducted from amount without any information.

This is from a really insignificant and a grumpy doctor making a complaint about the rac tickets... Whats the point of paying the entire amount and travelling in half a seat even for the first ac or second ac. And don't get me started on the response of the train ticket examiners... They are the worst.. I know they are under a lot of stress.. But they should provide information whether seat would be available or not. All i got is from grumpy stare or silence. All i am asking you is this.. Please don't put rac tickets for ac coaches and please refund the money if you cant provide a proper seat to the customers. Or else i am forced to see you as a money swindler and nothing more and i lost my complete faith in the railways and i swear i will never travel again if this continues to persist.
Yours truly,
A grumpy doctor

Dear team
My name is anmol kumar resident from delhi and today i have came to roorkee and now want to book a ticket for lucknow but after effort my money had deducted from my card and booking not conform please check and revert urgently as i have to book a ticket and an amount 1515 had deducted from my hdfc credit card endinf no. *4996 and my booking not conform.

Plz check and help to refund my money.

Hi, i have booked a railway ticket before 3 months to travel from chennai to kerala and return. For up i have got the confirm ticket. For return ticket it was waiting list 10 & 11. Before the train departure i am getting a message which has the details of guard (Note my ticket is in waiting list). I am sure that i cannot travel with online ticets and i came by another mode of transport. Today i got a msg from irctc that "the ticket cancelled, amt 670 will be refunded in your a/c with in 3-4 days". If you see when i book the ticket the total cost was 790, but the indian railway returning only 670 where is the 120 rupees gone?? Note that i have not cancelled the ticket, it's been automatically cancelled.

Change my email id i have worng email id subbmited registration. Pls. Send my other email id contect [protected]@gmail.com. And fast revert plz. And m so help full our work. Irtc is so help full me for nice journey and i have travel only train u havw long routh train book now many problam my work plz.. Help me open my id and use and work i m also help full u.. So thanx u

I always travel from goregaon to malad in second class. As usually if any ticket collector asks me ticket i show to them. Today something different happened a ticket collector cam and asked me for a ticket in malad. I showed him the ticket and then he makes d reason that u travelled from 1st class and instead i travelled in second class. And also he was leaving all the ladies without tickets.
So on that i raised my voice that how can u say that did u see me. So he took me to the office and started threatening me that give rs 260 or else u will be put in jail. I gave my best to get my rights but still he took my bag and started checking the bag then almost took rs 360 from me and gave a receipt of rs 200. I was speechless coz they were so rude and was scaring me a lot. I can't describe them but they were secret ticket collector who came in maoad and threatened me at 7.30. Please however find out these two guys. One was short and tan and another one had good height and was fair and was wearing adidas black shoes. Please find out them and remove them from this job and refund me my rs 360. I also went back to malad station to find out them but then i got to know that they were secret ticket collector and roam everywhere or else on the spot i would have complained against them

While booking the tatkal ticket from duvvada to secunderabad for 27th june 2017 to vskp - nanded express through irctc website with transaction i'd:[protected],
Sbi payment transaction i'd:[protected]
Money got deducted from my account and the ticket is not booked. Please resolve the issue, my account is sbi and i paid it through debit card

I have booked 2 tickets and paid using my debit card. Then i cancelled the tickets and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id:[protected] pnr no [protected]
Date of cancellation:19-jun-2017 19:41:35 hrs
Cancellation id:[protected]
Refunded date : 20-june-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.

Email: [protected]@gmail.com

Rajdhani express — bad service, unhygienic bathroom water logged. And sticking.


I am traveling in delhi dibrugarh rajdhani originated from delhi on 26th june 2017. Its the worst rajdhani experience i ever had. Pathetic service, bad coach b7, bathrooms stinking bad, waterlogged. 2 bathrooms are permanently locked god knows for what reason. Its nothing better than a local train. Paying heavy amount for most pathetic service. It seems railway is just devicing ways to earn money, and device deteriorated over time. Food quality is worst.

I was debited rs.265.38 on 05.06.2017 through irctc android app while booking shamnad express from alleppey to thrissur. Though the amount was debited the app showed "booking not allpwed at this time" after about 1 minute and exited.

Today too (26.06.2017) i tried booking for chennai express from alleppey to thrissur. Same thing happened with the app. This time i lost rs.326.62.

I booked through hdfc bank diner's club rewardz credit card. I bought tickets through paytm on 05.06.2017 again and today through railway counter again as my transactions failed on the app.

I request you to refund my amount.

Kindly note that i am a regular traveller from alleppey to thrissur every monday.

Dear sir madam
I am umesh kumar kain i booked ticket on 21 may 2017 train no 12060 e-ticket chair car pnr no [protected] and transaction no is [protected]

I still waiting for refund because i not travel on this ticket and ticket collector refuse me that your ticket (Pnr no [protected] and transaction no is [protected]) is canceled and your refund payment is transfer with in weak and make without ticket 440/- and travel in general coach i contact with irctc costumer care team by email they reply mail says that your ticket was confirm i send you their email answer

([protected]@irctc.co.in
Attachments jun 22 (4 days ago)
To me
Dear customer,

We would like to inform you that no refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or tdr not filed online upto four hours before the scheduled departure of the train and now tdr filing time limit has exceeded so we are not able to forward your case to concern department.

Thanks & regards
Anju singh
Executive, customer care
[protected]@irctc.co.in
Ph[protected]/23340000[#6138024])
Sir what i do please register my complain and reply me on my mail id
[protected]@gmail.com