Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir,
By id scagniho, (My husband id) i booked train ticket on 18.6.17 at 0820hrs, aljn to ftp 3rd ac in train 12428, rs.2751 debited but ticket not booked. I processed again, same, rs. 2751 debited again at 2034hrs and ticket booked.
I paid by my atm/debit card [protected] pnb under my
A/c [protected]. But wrongly debited amount has yet not credited till now.
Kindly refund rs.2751 to my a/c soon.
Thanks.
Shashi bala trivedi, professor
Agra university mob [protected]

I m traveling in 04404 baaruni special train. It's non stop till moradabad bit i found that it is stopping on every station. And making the travel time longer. Please put your eye on it. I m single lady traveling alone need to reach home on time by 10.30pm. Still the train is not started please have a look n find out the delay for the train. It's special train not a passenger train.

Yesterday[protected], the food that was being served on vijayawada plat form was very unhygienic. Packaged food which i bought (Chapathi and curry) was spoiled and the smell of food was very disgusting. I don't think people can eat such kind of food. They charged more (40 rs.) even mrp was 31 rupees.

A family in our compartment bought the same to feed their child. Due to unhygienic food, we threw that food directly into a dust bin.

As the train was already started, we cannot able to complain there itself with the sales person. Hope the proper action will to be taken on this issue. It is not just the value of money, it is the value of hunger. It is the value of sadness on a mother's face. Hope you understand.

That food was supplied by 'cell kitchen', viajyawada

Respected sir

I booked 3 seats for one of my friend and his family on 29th may 2017 pnr no. [protected] for journey date on 20th june, 2017 from new delhi to jalandhar.

The detail of travellers was as under :

Daler singh 32 male (Self) mob no. [protected]

Aryan anand 6 male (Boy)

Ratika 29 female (Wife)

The seats booked were as under c8-28, c8-29 and c10-18 (Two in c8 boggy and one in c10 boggy)

There were more than 600 seats available but the booking got in different coaches.

I have to got these seats cancelled as the seats booked for one family and they were not interested to travel in different coaches.

They have unnecessarily lost the cancellation charges for no fault of them..

May i request you to kindly refund the cancellation charges deducted for no fault of the consumer.

Thanking you.

P. S. The mail has been sent at [protected]@irctc.co.in on june5, 2017
The email has been assigned ticket id [irctc #6006931].

Booked ticket history
Last transaction detail
Transaction id: [protected] pnr no train no./name: 17255 / ns hydrabad exp
Date of journey: 10-jul-2017 date of boarding: 10-jul-2017 class: sleeper class (Sl)
From: gudivada jn (Gdv) to: secunderabad jn (Sc) boarding: gudivada jn (Gdv)
Resv upto: secunderabad jn (Sc) quota: physically handicap (Hp) ticket type: e-ticket
Passenger details
Payment details
Payment option:syndicate bank
Ticket charge:150.0 service charge:0.0 total:150.0

I had booked a ticket from jat to hw using irctc connect app on 8th april 2017.
Same ticket was cancelled by me on 23 may 2017 refund amount rs. 2600
As per status on irctc website refund is issued to paytmsdk but the same is not received to me yet.
I have contacted my bank and they have clearly said that they have not received any refund from irctc towards my credit card.

The server which you are using is worst. Kindly upgrade the server or stop this [censored] website which can not handle the load. You people know that many users will be using the website then why didn't you used a better server. And you must have an alternate to this server problem. Many users face this and they just have one option to "wait wait and wait". I'm frustrated with your service.

Dear sir
I have booked tickets on may 23rd for the journey from chennai central to bhopal on june 14th in andaman express i cancelled the ticket due to emergency on june 12th. Irctc send a message that you fare will be refunded within 2-3 days. Still now i haven't received my refund amount in my account.

My pnr no for 2 tickets
[protected]
[protected]

I had booked railway ticket from website irctc.co.in from my login id neerapran from kathgodam to hapur for date 30th july2017 on 13-06-17 for ranikhet express whose amount was deducted from my pnb account. Although i had booked two tickets for to & fro journey one ticket was booked but another one with below given id was not shown in my ticket booking history.

Transaction id : irctc/div/[protected]/[protected]

Kindly update me the ticket.

Thanks

Dear sir,
I wish to inform you that my 1) pnr number: [protected] shankergarh to anand vihar on date 5/6/17, train name is rewa express had been cancelled (Transaction id - [protected]) which amount have to refund rs.1530 according your message & email but still i did not get it and
2) pnr number: [protected] coi to sbc on date 31/5/16, train name is sanghamitra express had been cancelled (Transaction id - [protected]) which amount have to refund rs. 4080 according your message & email but still i did not get it also till now.
So this is requested to you that please refund my both amount.
Thanks & regards,
Saurabh jaiswal
[protected]
[protected]@gmail.com

We have try to reservation three times but both time transaction sucess but reservation not done and not successful and still amount not refunded so please do the needful.
Transaction date-19/06/2017
1-transaction id no-inb/[protected]/pay tm mobile solutions pvt
Amount-781.5
2-transaction id no-inb/[protected]/pay tm mobile solutions pvt
Amount-781.5
3-transaction id-inb/[protected]/indian railway corporation
So kindly refund the amount on urgent basis.

Hello sir, today i was booking a ticket of date 05 august 2017 of train no 13049 from mb to jrc.
At payment process i was donig payment process using mvisa scan&pay option.
By due to screen time out my payment deducted but not shown at irctc website.

Since this amount is deducted and saved into ur accound. Kindly reverse it into my account.
The amount is 1417

Regards
Vishal lard
[protected]

My name is deepmala and today night i was travelling from fatehpur to ghaziabad by rewa express (Train no 12427) and i was s11-33 coach and seat number and i lost my cell phone in tundala junction railway station... I told to grp man in station he denied to help me, he said mai kya karu... Also i tried to tell the grp persons in train but all the police members denied to help me... May i know how can we feel or be secure...

I need the help... I told a si regarding the matter but he denied to help me...

I am asking to modi ji and yogi ji how can i get my cell phone... Which i cant purchase again... I need my cell phone return because in that i had all my account detail and mail detail and all personal detail

Your name: deepmala singh
Address: b-501, park avenue
Gaur city, greater noida
Up
E-mail: deepmala. [protected]@hdfcergo.co.in
Missed date:18/06/2017 at 4 pm morning
Imei no.:[protected]
Make:
Last used no.: [protected]
Phone model: gionee m5 lite gold….

I have booked ticket in 12013/ amritsar shtbdi with transaction id :[protected] with date of journey : 17-jul-2017 from ndls to pgw in class: cc in general quota with e-ticket.
But pnr hasn't been generated yet.
I request irctc to resolve my issue as soon as possible as i have to be confirmed my booking.
Money has already been deducted from my canara bank account.

I booked the tickets money paid and it returned to irctc site.. I checked in "last pending transaction history" it is showing "payment requested" when i click on transaction id, it is showing booked, but no pnr no. Please find following details: transaction id :transaction id: [protected] pnr no train no./name: 22944 / ind pune expres
Date of journey: 20-jun-2017 date of boarding: 20-jun-2017 class: sleeper class (Sl)
From: surat (St) to: pune jn (Pune) boarding: surat (St)
Resv upto: pune jn (Pune) quota: tatkal (Tq) ticket type: e-ticket.
Payment deduction detail:
Payment option:state bank of india
Ticket charge:415.0 service charge:0.0 total:415.0.
So please solve this problem & refund my money.

I had tried to book a train from ludhiana to new delhi on the 16th of june at 10:06 am using takal in malwa express (12920) on the 17th of june, the money was debited from my account through paytm website and was redirected to a blank page without confirmation, i was unable to reach either irctc or paytm regarding, i request to resolve the issue at the earliest.
Abel abbu varghese
Irctc user id - abeltvl
Email - [protected]@gmail.com
Phone no.- [protected]

I booked a ticked from h nizamudding to secundrabad sc on 26/05/2017 using irctc website has trasaction id: [protected], and i paid the 6701.50 inr using the upi facility available on irctc webside ([protected]@axisbank) with my icici vpa: er. Prashant. [protected]@icici. The ticket is attached with mail.

Icici bank reference id: upi/[protected]/[protected]@axisbank

On next day, i cancel both tickets one by one (Total 2 ticket). I got the two mails that you will receive a refund of 3280 inr + 3280 inr.

Still now i don't get refund in my icici bank account. I check the refund status on irctc website, here it will say amount is refunded to axisupi bank on 28 and 29 may 2017.

Please help me regarding this to get the money bank in my bank account.
All the documents are attached. Kindly help me.

Dear sir/madam,

I have received your poor response advising no refund due to the suvidha train and we should cancel the tickets 6 hours before the train departure (Pnr number [protected]).

I am very surprised and disappointed to get the automated response where it seems like the decision has been made by a machine and not by a person regarding the request for a refund.

It’s very clear under the refund rules of india railways that if the train is delayed by 3 hours a full refund will be granted:

1. We purchased two tickets at a premium price (Premium tatkal) which is equivalent to air fare (Rs 6200). However, the service hasn’t been premium unfortunately.
2. In the first place one needs to consider why would we buy the tickets at a such high price? We bought these due to the urgency that we had to travel to kolkata from gaya. But then what’s the point if the train is delayed by 8 hours? All our further plans had to cancel due to this train delay including penalty for us for our return rajdhani tickets, physical and emotional hassle and not to mention business loss? Why would the indian railways would punish us financially for their failure to operate on time?

I would like to kindly request you to reconsider your decision of not to give us the refund. Look forward for your favorable response else we will have no option rather than taking this matter further.

Kind regards,

Dnyaneshwar kakade

To irctc
I had booked my tatkal waitinglist ticket on[protected] from ambala cant to chhapra jn in ask kir express (15708) with pnr no [protected]. For[protected] with
Transaction id [protected]
But today as[protected] my ticket is not confirmed and shows wl/32
So due to this reason i miss the train but my ticket is not cancelled or my money is not refunded
Please check the problem and solve it quickly
I will be very thankful to you for this

Sunny

Dear sir,
I have cancelled my booking but i don't get any refund. I m giving details which i get message.
Pnr [protected] ticket cancelled, amt 1690 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.
Pnr [protected] ticket cancelled, amt 1440 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.