Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Pa partha754
on Oct 14, 2014
+1

Dear Sir,
My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
My email id is "[protected]@gmail.com" & user id is "Upam7" & mobile no is "[protected]".

Sir please check it & send me a email for my mobile verification.

Sir/mam,
I filed a tdr on 11/06/2017 due to train running more than 3 hour late under pnr no. [protected] and reference no.[protected].
I also emailed the concern to [protected]@irctc.co.in but there is actual care for customer as i have not received any reply in 10 days.
So i request you to kindly refund the same asap as it is more than 7 days to refund the amount
Thanking you

Train: 12798, seat s3, 43 date: 23/6/2017. They are charging inr 70 for veg palao which is more than specified rates by railways. Moreover, the quantity of rice provided is not as per the specified quantity. Despite paying higher price i'm going to bed with hungry stomach. Kindly look in to the issue and ensure that such negligence is not repeated in the future.

Sir,

I was booking a ticket for train from secunderabad jn. To tiluru on 23/06/2017.
My ticket booking is failed but the money from my account is deducted with rs.1070.
Please help me with the issue. There is no reply from the irctc about money refunds...

Note:- here i attach the snaps of the transaction.

In most of the trains which are originating from howrah and orissa, the sellers are vending banned products like gutka openly in train.
This post is just a way to convey my opinion and not an offense to the people from these places. Please stop selling these products in train which makes the co-passengers to suffer. Especially single ladies travelling are facing issues in these trains as they are not safe enough. No security check also and people literally sleep on the floors in train which becomes unbearable to others to even walk to washrooms

Dear concern,

I have booked a irctc e-ticket via mobile app. While booking ticket amount was debited from my account but ticket not confirmed, suddenly the app got sign out.

The transaction details are
Thank you for using state bank internet banking. Your transaction ref no igabnemha3 for rs.611.5 on 22-jun-17 13:46

Since 2 days have gone am facing this problem but there was no such response. I have mailed them but there was no such response and the contact numbers were always busy. Uncontactable

Waiting for an early response.

Thanking you!

My wife is travelling in lko-ndls shatabdi dt22/6/17, from aljn to gzb junction with valid id and ticket with a child of age less than 5 yrs with identity proof of age issued by nagar nigam, dhanbad, in coach no c7 -76, attending tte used unparliamentry word said that you are saying wrong age and you will be punished for that, inspite of doing right conduct my wife has been insulted by attending tte and feel shame in betwwen 80 passengers.

Transaction failure
Payment failure - no ticket booked — bank account debited
Transaction id [protected]

I faced a problem while booking a ticket on irctc.co.in transaction id/[protected] date of booking[protected] reservation from kanpur
Central to new delhi for 30/06/2017. After entering the details of the two passengers, i made the payment using union bank net banking payment gateway. After making the payment (Amount being debitted from my account), i got the message payment successful wait for irctc to respond.
After waiting for a minute, it prompted "payment failed"

I checked my union bank transactions and i can see a payment of rs 1385 /- made. However when i see the list under "booked tickets" on the website, it shows nothing. It enlisted my transaction into "failed transaction history". Where did my money go then!!

Please advise what to be done since i have made a payment and there is no booking done by the website.

My details - irctc user name – archana_aj
Email id :[protected]@gmail.com

Booking details is shown below -

Ticket history
—
Pnr number 0 transaction id -[protected]
Train no 12033 train name cnb ndls sht
From station (Kanpur central) to station (New delhi)
Date of journey 30/06/2017
Class cc
Boarding (Kanpur central)
Resv upto (New delhi)
Date of booking 22/06/2017 at 7:30 pm total fare rs 1385.00

I have booked taatkal tickets for two, where for the first time i haved made payment after submitting otp an error occurred due to which ticket could not be booked then again i paid for the same and ticket booked and recieved the following message...
Pnr:[protected], train:12056, doj:23-06-17, cc, rk-ndls, dep:07:03,
Prince handa+1, c4 13, c4 14,
Fare:1180, sc:0.0+pg+ins

Even there is no booking history justifing the deduction of money twice...

Email id [protected]@gmail.com
User id pavas16040
Pavas handa

I had booked two tickets on train no. 22482 for 14.06.2017 from delhi to jodhpur. The scheduled departure was 23:15. First it got delayed by 1 hour 15 minutes. At 12:40 there was an announcement that this train will leave by 2:30 am. Since we were two girls, we decided to ask the station master if there is any chance we can get our refund for the tickets as we can't wait till 2:30 am at night in delhi at a railway station that is fairly less crowded at night. The station master told us if the train is delayed by 3 hours refund is given but since it was booked online through irctc we have to cancel it online only and file tdr. Just to have a proof of the delay i got it in writing from the station master that the train will leave at 2:30 am.
At 1:00 am in the night, the irctc website was down, so i filed the tdr in the morning. The result: repudiated, reason: null.
I don't understand this, if the refund rules provide that refund is given in case the delay is more than 3 hours and i did tick mark the same option. Still the reason says null? I have written numerous emails to irctc about the same, attaching the stamped document by the station master, yet there is no response.
Transaction id: [protected], [protected]

I am useing irctc rail connect official app for online ticket booking. But on 20th june 2017 when i booked ticket from chappara to itarsi off rs 1320 3rd ac the transaction showing failed but amount off rs 1331.5 has been deducted from my sbi ac which not refunded yet. I tried to connect with coustomer care but its to hectic all time it saying busy. Plz take fast action on my complain.
Failed transaction id [protected]
Sbi ref no [protected]igabmxsti0

I was coming from ranchi to new delhi in ranchi rajdhani express (Train no. 12453) on 11th june, 2017 pnr no. [protected]. I opted for non veg food, which was provided in a filthy state as food was kept one above the other, making the packing and food unhygienic. Then i asked for a dahi (Curd) which was not provided in the food platter, upon asking for it the waiter said we only serve to those who ask for it. I mean, how does that matter it irctc menu says it will be served so it needs to be served irrespective of the fact that the customer wants it or not. The waiter misbehaved in this regard. There was no cutlery provided during evening snacks and tea, moreover when i asked for an extra roti during dinner i was denied here again. I was very disappointed with the quality of service provided along with the food.

However, my onward journey to ranchi (Pnr [protected]) on 2nd june, 2017 was very good, everything was good (Not that great) but overall i was satisfied with the quality of food and service.

I've been trying to access irctc.co.in for booking a ticket in tatkal quota for sleeper class at 11.00 am today, but as i filled the details and clicked submit (Before payment) the page was loading for a long time and finally it threw an error 'connection reset by peer'. Tried to access it again but the same problem occurs.

Now, it says there's some maintenance activity.

I couldn't book a ticket. I hope irctc considers this situation and provides an alternative.

This is the worst ticket booking service in the world. This service is only for the agents not for the customer. Everyday at the time of tatkal ticket booking this service undergoes maintanence or there are errors during booking. I would tell each and every customer not to book the tickets using this service. This service is the worst service in booking tickets. So i would advice every customer to go to the agent rather than booking tickets on this service (Irctc.co.in)

I was booked a e-ticket on 23 may 2017 to jammu tavi from hindaun city. And due to waiting it was canceled automatically but till now money for that ticket is not refunded till now in my debited account.
I tried calling to irctc contact numbers but call was not connected to any executive it remains in waiting all time and ended automatically.
Pnr no is - [protected]

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refundid : [protected]
Refunded date : 04-jan-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.

Train 07439
Tata kirigali is running late
Bam arriving time-10:15
Now it's 3pm but till now the train has not arrived
Our family and appximately 20 people's from berhampur station are waiting for it
Facing major problem...
Pls try to understand my problem
I hv an interview tomorrow
And some has their health issues
If any incident happens it's fault is only urs

I don't understand what happened to irctc onliine railway ticket booking site.in tatkal we are not able to book any ticket. I have tried several times with different internet providers (4g high speed) whenever i book ticket it goes to tatkal waiting list and i have to pay huge charges for cancellation even though it automatically gets cancelled. Can please suggest if this situation is going to improve or we should travel by any other means.

I booked one general class-sl ticket from tirupati (Tpty) to c shahumharaj the (Kop) (Train no 17415) on 25/09/2017 on the internet but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 888/- was, however, debited to my sarswat bank account. Their failed transaction id is - [protected] dated 14/06/2017.

So please do the refund to my respective account.

Thanks,...

I am having user name ricado26
And email i'd with
[protected]@gmail.com and
Mobile no [protected]
By mistake i have put in wrong email i'd
As [protected]@gmail.com
Kindly change the email i'd to
[protected]@gmail.com for varification of irctc id
As i urgently require it to book my tickets
Kindly do the needful thanking you
Yours faithfully