Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi team,
Good afternoon

User id : pulsariyap

I have booked a ticket for tirunelveli to mumbai thorugh irctc app, but after deduction amount i am not receive the ticket form (Because payment failed reason) but u receive the amount so checking for request and quickly that amount return the bank and showing payment failed.. Kindly reverse my amount as soon as possible.

For your reference i have meintioned below the transaction id.

Transaction id : [protected]
Booking date : 4th june 2017
Travel date : 5th june 2017

I was trying to book tickets from kathgodam (Kgm) to delhi (Dli) for
Date : 14 oct 2017, during transaction amount get deducted from my bank account but tickets not get booked, and message given was transaction failed by bank.

Transaction id : [protected]
Transaction amount: 1000.29
Transaction time:[protected]:10:05:56

Please refund for the same

I have an account in irctc.co.in (User name is rajuma2020). Unfortunately, i forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an sms. But, i can't get email verification password. Please send the email verification password in to my mail ([protected]@gmail.com) urgently or suggest another way to reset my account.

I have tried to book ticket on irctc website on 13th june for train no. 12331 for journey of date 24th june with kotak net banking but i found that amount 901/-rs successfully deducted from my bank account but ticket hasn't booked. My user id is magnate800 and email is [protected]@hotmail.com. Pls review this system fault and refund my amount as soon as possible. Already wrote email to irctc but they are not responding even after 48 hours.
Thank you
Abhishek kumar
Mobile:[protected]

Today my money got transfered from icici bank via ptm to irtc but no booking was done by railway.

details —

transaction id-[protected] (Irctc)

train no-kalka shatabdi (12011)

date of payment[protected]

date of departure[protected]

payment rs.- rs. 704

so, please resolve this issue immediately and refund the money

This is with regard to a problem which i have faced while booking ticket through irctc.in.
On 14th june 2017, i’ve tried to book a train ticket from trivandrum central to ernakulum north, travel date is on 16th june 2017, janasatabdhi. On the first try, online web page lead me to the payment gate way and i’ve made my payment through hdfc internet banking. After the payment got debited from my account the page got stuck and then lead me to the log in page of irctc. I’ve not received any update/status of ticket and i couldn’t find the status in booking history. But the payment got debited from my account. And also the refund not yet happened.

Transaction details given below

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
14-jun-17 [protected]-irctc_new [protected] 14-jun-17 11.5 15, 847.36
14-jun-17 [protected]-irctc_new [protected] 14-jun-17 350 15, 858.86

Request you to look in to this matter and support to close this issue with refund.

Sir my name is chakka. Srikanth. Iam bookedtreservation ticket no from visakhapatnam to tirupathi on[protected] for tonumbers. My pnr no is[protected] is cancelled due to some personal probem. This is booked by debit cardcardup to now my amount is not credited to my account number, so please refundol my am. Ount to me urgenty. My amount is 760rupees only

Details-

C, hakka. Kasi annapurnaf54, chakka. Lakshmif53 years. Ol-d ticket no[protected]ca, cancel tic no[protected], my accno sbi-[protected], ph no -[protected], ticket no - a62061296 bkd no mc-2102

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then the ticket has been cancelled and its showing refunded but i have not got the money till now.

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag

Transaction id-[protected]
Cancellationid /refundid-[protected]

I am deepak kumar, traveling in train no. 04406, my pnr no. Is [protected]. My blanket was very dirty, something white colored laid on that. So i told ward boy to replaced. He denied to replace. He taken old blanket but didn't issued other one and told either you keep this or travel without blanket. I have started at 11:15hr it's about 7 hrs to start but till now i didn't get blanket. It's very cold in night hr, so please provide blanket before 9 pm

Hi,

I booked ticket from kcg to tbm and return journey on 14th june from mobile app transaction id:[protected], [protected]
. But amount got deducted thrice instead of twice from my account. Please see the transaction details:

14/06/2017 14/06/2017 bil/[protected]/pgmib-/[protected]_ 811.50
14/06/2017 14/06/2017 bil/[protected]/pgmib-/[protected]_ 811.50
14/06/2017 14/06/2017 bil/[protected]/pgmib-/[protected]_
811.50

Please look into this and credit the amount back as soon as possible

Thanks

2 weeks ago i made an account on the irctc website. As i live overseas i did not have an indian mobile phone number to verify my account with, so i emailed the company with my username and passport attached asking for them to activate my account.

I have sent multiple emails since then, but still have not gotten a reply. I will be going to india in 2 weeks and would like to book before then. I am very anxious as i believe the trains will be booked out by then.

My irctc username is: pchapp

Thankyou.

I have registered with irtc long back when i was in service. At present my registered email id with irtc is [protected]@mahabank.co.in. I used this email id when i was in service. Now i am retired 4 years back and have no access to office email id. My personal email id is manohar. [protected]@gmail.com.

You are requested to change my registered email id in my profile.

Hi,

I have made two transaction through irctc and the amount has been deducted from my account, however the ticketed is not booked.

I have discussed with my back and they said that irctc has received payment, so i need to contact irctc i have tried to contact on phone but i am not able to connect them.

The first transaction made on 11th june & second on 13th june

Thanks & regards
Arman shaikh

I was travelling from hassan to yeshwantpur, i took the ticket in the counter which was of 70₹ but the ticket collector charged me 85₹ telling its the reservation charge and i boarded the train.
After i boarded again the collector collected 15₹ for reservation charge. This is pure act of cheat in the ticket counter. He is charging 15₹ extra for no reason. I have enclosed a copy of ticket in this complaint.
He charges extra 15₹ and make a handy amount daily.
Please take action against the authority and give me the solution for the extra amount taken.

I booked the online tatkal ticket from ludhiana to bardhwan on 11 dec 16. Doj was 12 dec 16. But the train was late more than three hours, so the passenger not traveled. I filled the tdr on 12 dec 16. Status of tdr showing cr registered, but still refund not made. My cancellation id is [protected]

I also keep on mailing from jan 17 regarding this but till now no satisfactory answer and refung is made. Please do the needfull.

Name - prasad sakamuri irctc user id - prsakamu mobile no - [protected]
I have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

The first and foremost thing is the great pressure the t. C. Puts on you. I have my exam on 16, somehow the only train which lead me there git cancelled. Tried to reserve seats but couldn't, even in tatkal the availability was over 400 yet didn't got a seat. By an agent somehow in the last moment, i got a ticket to odisha and then had to travel to ranchi. Somehow in the haste, i forgot my id proof and the ticket is unwilling to cooperate even if i download the aadhar, he is unwilling to hear anything and created scenes multiple times. I showed him the scanned copy, the photocopy of aadhar. Even told him i had applied for pan card and showed him the marksheet. He threatened to take actions against me. I showed him the irctc's sms. He didnt approve. I troubled everyone at home even friends and relatives. They leaving all their work worried for me and sent me the aadhar via whatsapp. The t. C didn't hear even though i enquired from a friend's father who works in railway, he said photocopy would do. I am in dire need of board the train with the confirmed ticket, yet he bullied me to get down on the next station.

Sir,

My ticket not booked but amount has been deducted from account this is happened two time even i got alert massage from bank that payment is made to irctc
My details are following

Transaction id: [protected], amount -3575
Transaction id: [protected], amount -3575

Sir please help to respond on my id as earliest as possible

Rajesh. [protected]@gmail.com
[protected]

Sir,
Payment deducted but booking failed. I am trying to book a tatkal ticket of sl class from murtizapur (Mzr) to pune (Pune) on 09/06/2017 by train number is 11406 ami pune exp journey date is on 10/06/2017. However a message was received on the phone for the amount 535.87 rs. Debited but the ticket is not book. My transaction id is [protected].
On my internet baking transaction status show about this booking is by debit card othpg 461103 irctc delhi.
This type is given.
Please refund my payment as early as possible.

Regards,

Mr. Pranit pranjale

Hi,

I have booked the tatkal ac tickets from eluru - bangalore on 05th june 2017, however because tickets because o[censored]navailability of seats the booking failed but amount had been debited from my bank account – rs 2909.

Irctc refund status shows amount of rs. 2850 has been refunded, bank name is paytmg, but i have not received this amount in my account, i had used my icic debit card (Coral visa) bangalore to book the ticket... I have also checked with the bank, they have confiremd money has not debited to my sb a/c.

Details of failed ticket: attached below.
Transaction id - [protected]
Transaction date - 05-jun-2017
Refund id - [protected]
Pls. Do the needful at the earliest as we are very disappointed with such disputes occurring quite often.
For any more details please call - [protected]
This is urgent