Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
Indian Railway Catering & Tourism Corporation Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
8385
COMPLAINTS

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care

Indian Railway Catering & Tourism Corporation Ltd.

TwitterFacebook
Address
9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1001
down
493

Phone:
Phone:
up
299
down
192

Mobile:
Mobile:
up
294
down
153

Fax:
Fax:
+91 11 2334 5400  

Additional info
IRCTC Help Contact Through
SMS HELP and send to 139

Train Time Table Enquiry:
SMS TIME to 139

PNR Enquiry:
SMS PNR to 139

Train Arrival Departure Enquiry:
SMS AD to 139

Train Seat Accommodation Enquiry:
SMS TRAIN to 139

Train Fare Enquiry:
SMS FARE to 139

Train PNR Status Enquiry Through Single Number:
Calling 139

View More Information...

Customer satisfaction rating
3%
Complaints
8385
Pending
0
Resolved
219
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railway Catering & Tourism Corporation [IRCTC] related photos (2089)

Complaints with pictures are more trusted and informative    View all

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sort by:

Indian Railway Catering & Tourism Corporation [Irctc][email protected] tdr filed not refund [Resolved]

 Samiruddin Sekh
Dear sir? Date 02/07/2016 delhi has been station rude the train did not come delhi station and diverted train another passenger...
Complaint comments  Read comments [1]Complaint category Railways

Irctc — Restaurant Food Express Surat Station

 ashwinkapadia
Visited the food outlet Food Express at Surat station platform no.1. The cashier Sunil Kumar charged me extra amount than...
Complaint comments  Read comments [1]Complaint category Food

Indian Railway Catering & Tourism Corporation [Irctc] — Suddenly my irctc account is become suspended

 sam_05082016
I am Sambhu Nath Adhikari, have an irctc account (sam_adin) and usually whenever I/we wish to travel I had booked my railway...
Complaint comments  Read comments Complaint category Railways

Irctc — Not refund balance of cancellation ticket

 modassir ansari
My user id- deccankhan
I am requesting you sir that my refund money have not come in my account please look your palace,...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Ticket not booked but money debited from my bank account.

 sandeep ostwal
I booked ticket from irctc, using net banking facility (on 03/08/2016) . Money was immediately deducted from my bank account....
Complaint comments  Read comments Complaint category Railways

Irctc — Refund on account of cancelled train

 Subrata Guha Roy
My family & I were to travel from Kopargaon Station to Yeshvanthpur, Bangalore on[protected] by Ahmedabad - Yeshvanthpur Express....
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — TDR status is still CR Registered

 dilipsharma1990
I cancelled the following train ticket on 09-Jul-2016 14:36:24 HRS. But I didn't received the money back so far. The TDR status...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Money was deducted but ticket not booked

 Deepak Singh Azad
Sir,
I booked two e-ticker online. Money was deducted but ticket not booked. I was waiting till now the amount may...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — "Payment not received"

 Sukumar Khan
Sir,
My name is Sonali Ray Khan and my user name is sonali106 .During the booking time, 2 failed transactions are...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc][email protected] tdr filed not refund

 Samiruddin Sekh
Dear sir? 02/07/2016 - train ticket 12312 kalka mail from delhi to bardhaman was my date? Now delhi can not come out because...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — TC ke na aane ke karan apni seat milne me problem

 anil kr. patel
Sir, I am Radha kushwaha I come to Delhi from banda to up sampark kranti/12447. Mera tatkal ticket waiting me tha lekin bad...
Complaint comments  Read comments Complaint category Utility Services

Indian Railway Catering & Tourism Corporation [Irctc] — Ruthless and misleading ads in the reservation pages

 kartyji
In irctc ticket reservation pages we got to see ads increasing. ads placed near important buttons like next, replan.
Few...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Less refund amount

 iva1399
I had booked a ticket bearing PNR NO [protected] in train no 12822 / DHAULI EXP in chair car. My ticket could not be confirmed...
Complaint comments  Read comments Complaint category Credit Cards

Irctc — Online ticket booking process for general people

 darth85
I booked a ticket today at irctc site and was amazed by the way the booking is done. Booked a ticket in kolkata rajdhani (12302)...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Registration of irctc site

 foster
Dear Sir,

I have registered for on line railway ticket booking with www.irctc.co.in but I could not get the...
Complaint comments  Read comments Complaint category Other

Indian Railway Catering & Tourism Corporation [Irctc] — Irctc refund of failed transaction-online booking

 P.Madhavan
I booked one train ticket from chennai to tiruchchirapali (train no 16177) on 08/08/2016 on the internet but the transaction...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Ticket not send money has deducted from account

 somit.mandal
I have booked a ticket today (28/07/2017), for date 02/08/2017 from shialdha to bolpur in sialdha rampurhat exp.
Ticket...
Complaint comments  Read comments [1]Complaint category Railways

Irctc — Ticket booking problem

 Prakash Daga
I AM UNABLE TO BOOK THE TICKET ON IRCTC. The message which is appearing on the Home of irctc is as follows:

Booking...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — Worst nimbu pani

 Sumit061
Life brand ninbu pani being served in shatabdi (amritsar) is worst in quality
After drinking most people start coughing...
Complaint comments  Read comments Complaint category Food

Indian Railway Catering & Tourism Corporation [Irctc] — TDR filed as per rule but amout not refund

 Jitendra8989
I have filed tdr as per rule but amount not refund 27 days passed.
Still status is showing cr registered.
When...
Complaint comments  Read comments Complaint category Railways

Recently Discussed

(15 minutes ago)
HDFC Bank
wrong recharge
(21 minutes ago)
HDFC Bank
money debited from bank but not credited to merchandise account
(23 minutes ago)
Amazon India
suside tomorrow because your r not refund my money
(33 minutes ago)
Axis Bank
fraudulent deduction of 885 rs from the account without any information or approval
(39 minutes ago)
Garena Free Fire
account suspended

Featured Complaints