Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Name padam 878 sir i had entered my email address wrong so please change in my email address as gmail.com ie is padamsingh [protected]@gail.com so please change as padamsingh [protected]@gmail.com sir please change my email address i apologize you sir sir i can't receive any email from irctc so i can't understand any changes from irctc email so i request you sir please change my email address as padamsingh [protected]@gmail.com

I was trying to book a tatkaal ticket on 30/05/2017. At the end of the process, reservation got failed & no ticket was booked, but after 1 hour money was deducted from bank account.
Transaction no.[protected]
Amount - 961.5 rs
When i contact with bank branch. Then they said to contact with irctc & irctc didn't give any answer of my complaint.

Dear,
Sir / madam

I (Abdul bashid ahmed) booked a ticket from the official irctc app from ranchi (Rnc) to fatehpur (Ftp) with a pnr no : [protected] and my payment transaction no : [protected]. Which i booked on 27th may. The train no was 18109 (Roulkela mouri exp).
I received a confermation mail after ticket cancellation that i will receive rs 930 as refund money in my a/c back. But yet now its not credited in my account. So i request you to kindly resovle this issue.

Regards.,
Abdul bashid ahmed
Cell — [protected]

Dear sir/ madum,

My name anant nayak i m from karnataka state, karwar district.
Sub: counter ticket waiting list ticket has not been cancelled.
Dear respected sir,
Last 2 days back i have booked 1tickets in counter, it is for kumta to vadodara, pnr number: [protected], train no: 16312, train name: bikanear express, in that train today we have journey in that station but unfortunately ticket has not confirmed during that tatkal waiting list.
Today we are going to kumta station and i will give to counter ticket cancellation person his name vijay kumar says that is not possible cancelled tickets this time, we are reaching 7:50am today, train is departure 8:32am during this station, how it is not possible cancelled in counter ticket, in e tickets we can take refund in same account with in 3 to 4 days. But they will missbehave, and cheated to every customer so i m kindly requesting you sir please resolve this problem and how can i take this refund in counter ticket, i hope sir this will be taking as serious act. I hope this problem will be resolve as soon as possible.

Note: in e ticket if it's waiting list we will getting refund back in account, in same we are going at that time station for cancellation ticket waiting list, that counter people telling, cancellation is not possible, half enover before we are reached in station, but station controller misguided for every customer i hope this people getting resolve in 2days.

Thanking you sir,
Yours faithfully,
Anant nayak
Sirsi (Karnataka)

Dear sir/ madum,

My name anant nayak i m from karnataka state, karwar district.
Sub: counter ticket waiting list ticket has not been cancelled.
Dear respected sir,
Last 2 days back i have booked 1tickets in counter, it is for kumta to vadodara, pnr number: [protected], train no: 16312, train name: bikanear express, in that train today we have journey in that station but unfortunately ticket has not confirmed during that tatkal waiting list.
Today we are going to kumta station and i will give to counter ticket cancellation person his name vijay kumar says that is not possible cancelled tickets this time, we are reaching 7:50am today, train is departure 8:32am during this station, how it is not possible cancelled in counter ticket, in e tickets we can take refund in same account with in 3 to 4 days. But they will missbehave, and cheated to every customer so i m kindly requesting you sir please resolve this problem and how can i take this refund in counter ticket, i hope sir this will be taking as serious act. I hope this problem will be resolve as soon as possible.

Note: in e ticket if it's waiting list we will getting refund back in account, in same we are going at that time station for cancellation ticket waiting list, that counter people telling, cancellation is not possible, half enover before we are reached in station, but station controller misguided for every customer i hope this people getting resolve in 2days.

Thanking you sir,
Yours faithfully,
Anant nayak
Sirsi (Karnataka)

I had attempted to book two 3AC tickets, the transaction failed but the amount Rs2600/- was debited from my UPI account [protected]@upi by [protected]@axisbank on[protected]. I had been writing to IRCTC for a week but received no response other than a reference number. The transaction number is
IRCTC transaction ID: [protected] and UPI transaction ID :[protected].

I request for early settlement of my refund amount.

Yours truly
Ashwin S
[protected]@gmail.com
[protected]

I m a user of irctc. I have an account on irctc web site from a long time. I book many ticket without any problem. But from last a month on my account page old booked ticket history, tds details etc. Not shown by irctc. So i m confuse about this,

I follow the following procedure to see old history
1. Go to transaction menu
2. Put the profile password
3. Click previous booked history

I want to show my old booked ticket history etc. Details i. E year 2016-17.

Hi,

My account used (Hacked) by someone and he changes my password and he booked a ticket as well by my account, i complained it to irctc cc but they are not getting it seriously. If some one can hack your account and then they can steal your bank account information as well. Below is pnr no which is booked by hacker.

Pnr no.- [protected]

Thanks

Hi,
Ticket booked : sl from gy to rjy (Boarding at guntakal-gtl),
Train : prasanthi express/18464
Pnr :[protected]
Journey date : 16 may, 2017
Booking date : 1 apr 2017
Booked at rajahmundry railway reservation counter using credit card whereas one person is not travelling. So i reached out to gtl the day before the date of journey for partial cancellation, they said they are not having the cancellation policy for the tickets booked using credit card and there is no other alternative other than loosing money.

I reached out to ticket collector in train for this, he marked on my ticket and marked in his form as passenger not travelling and suggested me to file tdr in rjy station for the same. Whereas in rjy, they told like this cannot be done here, as tc has to stamp on this ticket.
If there is a facility to book tickets using credit/debit card, why there cannot have a facility to cancel ticket which is booked using credit/debit card?
Finally i lost the ticket money.

I provided details of only one ticket here, whereas the same thing happened for another 14 tickets (7 tickets from rjy to gtl and 7 tickets from gy to rjy) for which all needs to be partially cancelled. But was not done for same reason. We totally lost rs 7300.

Please do needful as we lost money only because the digital cancellation system is not available at boarding station.

Kindadhi unchithe unchu ledante ledu... Gtl lo card tho booking undo ledo naku sariga gurthuledu.. Cancelation ki credit card system ikada ledu ani cheparu ankunta..
"if there is a facility to book tickets using credit/debit card, why there cannot have a facility to cancel ticket which is booked using credit/debit card?
Finally i lost the ticket money."

Yesterday 1/06/17 a person call & asking about ticket & my id.
But i don't know he is from irctc or not & he is also not giving conformation clear only he is blaming that you are a agent, i am going to block you id now
My id is block & my ticket is cancel with out any information.
I have mail & call also but not getting any solution
Detail is below -

Pnr - [protected]
Id - ekbal693
Name - ekbal ahmad
Mobial no - [protected]
D. O. B - 20/10/1991

I have to book train from ludhiana to lko (Lukhnow) dated 02.06.2017, while process the amount has been deducted from my account of rs 2800.00 (In new delhi mentioned) transaction no irctc 12027 on 04.06..2017 time but mine ticket has been confirmed or not or other type of details not received from the irctc.
It is very surprisingly that amount immediately deducted but while refund if take end numbers of days.
Please refund the same at earliest.
Account details:-
Account no. [protected]
Bank name hdfc
Branch - jagraon

Name Padam 878 sir i had entered my email address wrong so please change in my email address as gmail.com ie is Padamsingh [protected]@gail.com so please change as Padamsingh [protected]@gmail.com sir please change my email address I apologize you sir so I can't receive any email from IRCTC so please correct my email address I request you sir please correct my email address I apologize you sir

I filled the form with all the mendatory information marked with red star. I submitted also. But I did not any message to accept terms and conditions. I waited for long with no effect. I checked the given email and SMS also.
I have tried innumerable time to register with alternate movie number and alternate email but failed every time. It is becoming very annoying.
Pl help.

Sir,
I have booked tatkal ticket serval time on irctc site but ticket not confirm show waiting list and after perpration of chart ticket is note confirm meens ticket is cancelled. But raiway had dedected cancellation charge all ticket.@60/ per ticket.
When ticket is allready cancelled and unable to travells this ticket. Why dedected cancellation charge on ticket

Thanks
Om prakash yadav
[protected]

Ticket not booked but debited amount from account. Please refund asap..

Transaction id: [protected] pnr no train no./name: 12951 / mumbai rajdhani
Date of journey: 08-jun-2017 date of boarding: 08-jun-2017 class: third ac (3a)
From: mumbai central (Bct) to: new delhi (Ndls) boarding: mumbai central (Bct)
Resv upto: new delhi (Ndls) quota: general (Gn) ticket type: e-ticket
Passenger details
Payment details
Payment option:hdfc bank
Ticket charge:2760.0 service charge:0.0 total:2760.0

IRCTC website booked my ticket in tatkal on 10th March, why the ticket was showing date of travel as 12th March it should have been as 11th March, hence I am asking for refund, if your site was showing correct date, I wouldn't have cancelled that.
That's a bug in your system, and that's why I cancelled the ticket & asking for refund.
Let me know if I am wrong.

I know railway rules but what has been is wrong, booking of a later date in tatkal quota is not allowed.

I am trying to register as a new user in irctc but the irctc is so uselessly incompetent organisation that it's site does not work at all. When it's is asking for my address, after filling it it displays a dialogue box written it is needed Kim 3 characters and max 225 character.
I have tried app version that is displaying the same problem.
I have tried every way there is but neither the irctc site nor the irctc app works.This should be fixed immediately as many People face problems due to their incompetency.

My daughter nch haritha booked for tatkal 3ac ticket from coa (Kakinada) tospe (Sullurpet). The amount of rs1230 deducted from my sbi/sullurpet account bearing the account number [protected]. Date of boking is 01/06/2017 date for booking is 02/06/2017. Train is circar express. Account is on the name of nchlakshmitayaru and nch. Narayanachary. Please refund the amount immediately.

Dear sir,

I have booked tatkal ticket (Pnr -[protected]) on 24-05-17 for 2 passengers from nagpur (Ngp) to mumbai (Cstm).

1. Pravin naik
2. Abhishek ballabh

We have received tickets in waiting list

At the time of chart preparing one passenger ticket has been confirmed & another passenger was in under waiting. But irctc has not done refund amount of one passenger.

But still i have not received refund amount from irctc.

Please do the needful.

Pravin naik

This is regarding complaint on irctc against failure of otp generation on ticket booking in irctc site.

For fast ticket booking i put some money on ewallet in irctc and try to book talkal ticket from irctc site @[protected] @11.00 am. I entered details and choose irctc e wallet but i didn`t receive an otp for ewallet proceedings. For immediate payment i put some money on wallet and try to transfer., but railway cheated me in...