Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: New Delhi, Delhi, 110058

Website: www.irctc.co.in

Despite my opting for lower and middle berth in the same coach or otherwise do not confirm, the booking was done in two different coaches and also in both the lower berths. Due to which i have to cancel the tickets and wasted my 400 rupees. And after that again i booked tickets for two coaches one for lower berth (For senior citizen) and one for middle berth they again booked different seats one is middle and one is upper. How shameful it is!

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S

sainadh Yeminedi

from Hyderabad, Telangana

Jun 6, 2017

I want to book my train tickets in my mobile or my pc only but I can't register in ircts login please help me in that aspect

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S

stsami

from Bengaluru, Karnataka

Jun 6, 2017

I don't know my user ID or Password. So please delete my account.
My detail.
e-mail Id : [protected]@gmail.com
Mob no. : [protected]

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Railway PNR no.[protected] of Train 12246 dtd. 01.06.2017. We alongwith many a passengers of other PNR boarded in the train from Yashbantpur. The meals supplied by the IRCTC was a nasty, spoiled causing food poison us. Not only that the schedule of the meal was also changed. Pl take necessary action from all corners against the service of IRCTC at once. Prime Minister may ale be requested to inquire into the matter.-- Byasdeb Datta, 2/45, Viveknagar, Santoshpur, Kolkata-75(Mob-[protected])

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Address: Valsad, Gujarat, 396001

Dear Team,

I have booked 5 chair car tickets and after i cancelled the tickets i have charged 190 rs per ticket but actual cancellation charge in chair car is 90 then why charge me 190 plz do the needful.
I have facing issue about cancellation charge as per rule 90rs but charged me 190 rs per ticket so please check it.
Cancellation id - [protected]
PNR Number- [protected]

Thanks & Regards,

DInesh Sharma.
[protected]

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Address: New Delhi, Delhi, 110092

I was travelling from kota to delhi on 04/06/17 train no-09809 ticket was rac they alloted seat with a male. Bcoz of that i was not able to sleep in my entire journey whole night i was waiting for tc but he din't came bcoz of this i am facing health issue. Kindly take action against irctc otherwise i will seu indian railway. And refund me the amount so i can take my treatment.

Pnr no-[protected]

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Address: Bhopal, Madhya Pradesh, 462010

Website: Tdr enterd but mony no Refund.. Train late by 3 : 35 hours

Transaction details:
Transaction id:- [protected]
Pnr :- [protected]
Train no. :- 12409
Bpl to nzm
Date :- 1/06/2017
Train late by 3 hours 35 min.
Tdr enterd date :- 01/06/2017
But mony not refund...
Plz refund mony...

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jun 06, 2017

Updated by nishup Transaction id is [protected]
Train no 12156
Nzm to bpl
Waiting ticket not conform
Money not refund
Transaction Date 3/06/2017
Ticket cancelled datr 3/06/2017
CancellationID /RefundID [protected]

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Address: New Delhi, Delhi, 110001

Website: www.irctc.co.in/eticketing/loginHome.jsf

Booking transaction id - [protected]

Name : aritra dutta
From : howrah (Hwh)
To : chhatrapati shivaji terminus, mumbai (Cstm)
Date of journey : 01/10/2017
Train no : 12860 - gitanjali express

Issue : money of 1956.50 including service tax was deducted from my sbi bank account but the ticket was not booked and the transaction status was failed. The money was deposited to upi (Powered by axis bank) at [protected]@axisbank.
Booking transaction id for irctc - [protected]
Booking transaction id for sbi[protected].

Please resolve the issue as soon as possible.

Thanks and regards,
Aritra dutta

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Address: 800001

Website: www.irctc.co.in

I had booked two tickets through irctc website on[protected]. When i checked my bank account statement on[protected], i found out that there are two deductions with amounts rs 135.17 and rs 157.11.
I contacted my bank for the same and they told me that it was made by irctc.

I asked them to provide me the reason for these deductions and why was the deduction made a week after the booking and not during the time of booking the tickets? But no one responded to my complaint yet. Now, i want to take legal action against irctc for fraudulent.

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Address: Moradabad, Uttar Pradesh, 244001

Website: irctc.co.in

I was trying to book a tatkal ticket from moradabad (Mb) to allahabad (Ald) on 16 may 2017. The ticket was not booked but the amount of rs 3300 (Tax extra) was deducted from my bank of baroda account (Irctc_paytmpg) with transaction id [protected]. I contacted irctc care they told me money has been refunded on 18 may 2017. I checked my account continuously but amount of rs 3300 has not been refunded till date. Kindly help me get refund the amount on my bank account as early as possible as its been more than 20 days.
Thank you.

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summ_suj

from Mumbai, Maharashtra

Jun 5, 2017

I have cancelled a ticket from par_verma a/c, cancellation id is [protected] cancellation date is 26.06.2017, but refund amount is not credited in my account. Please amount is credited in my account as soon as possible.
Thanks

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Address: Thane, Maharashtra, 400605

Website: IRCTC

I was trying to book tatkal tickets from madgaon (Goa) to thane (Mumbai) station, the birth status was showing available #32 while booking ticket, but after making payment, the birth status changed to tatkal wl #26. What should i do?

Transaction details:
Transaction id:- [protected]
Pnr:- [protected]
Train name/ no:- matsyagandha (12620)
Date of boarding:- 06-june-2017

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I was travelling in train 59460 saurashtra mail i had seen that passengers with general class tickets are travelling in sleeper & ac class coaches. Even the ticket checker is aware of the situation but does not do anything. If people with general class tickets travel in sleeper & ac class then why we passengers pay higher amount to travel in sleeper & ac class. Are we passengers fools to travel like this?? Or next time we will also take local ticket & travel in sleeper & ac class

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Address: Kolkata, West Bengal, 700076

Website: IRCTC

My name is sujoy chatterjee. I have booked three railway tickets through irctc website on june 1, 2017. The payment was also done. According to your website, tickets were scheduled to come in my registered address by 36 hours through m/s. Overnite express ltd. But after more than 5 days, still i have not received your tickets. Today when i have called customer care of m/s. Overnite express ltd, they clearly told me that they are not aware of this incident. Now my question is that after paying the amount of inr 2005/- through online mode why i have to face this difficulty. Then why irctc would not the responsibility of the whole thing. The ticket was done for 3 passengers i. E sk chatterjee, sumona chatterjee & sujoy chatterjee. Two of the passengers are senior cityzens also. I want to know the exact reason of this harassment. I am providing the pnr no for your ready reference: pnr no: [protected]

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Basuraja Giryalkar

from Bengaluru, Karnataka

Jun 5, 2017

Refund Amount Not Yet Received, Regarding Ticket Canceled On 20.05.2017
Pnr No.[protected]

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C

ConfIDence Tube

from Kolkata, West Bengal

Jun 5, 2017

Over crowded in reservation compartment, it should be necessary for proper maintain. It against consumar right.

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R

Radha vanaparthi

from Chennai, Tamil Nadu

Jun 5, 2017

I am sorry my user id is SREENU9848
Ihave entered wrong mail id as srinivas[protected]@gmail.com
The correct one is srinivas[protected]@gmail.com please edit my mail id

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Address: East Godavari, Andhra Pradesh, 533294

Website: irctc

I purchased an online ticket with transaction i. D. [protected] dated 31st may 2017. I cancelled it after a couple of hours while i have replanned my journey and reserved another ticket on two names. Pnr number is [protected]
It is already 5 days complete and the money has not been refunded back into my account andhra bank. However, the refund category is showing that the amount is sent back to the bank paytmag and the date of refund is left blank.
So, kindly refund my money at the earliest so that i can use the funds for the return ticket.

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Yogesh Gehlot Jkb

from Ringas, Rajasthan

Jun 5, 2017

My Email is ygehlot88 IRCTC OPT coad Not Receive plz send me Email opt coad and complete my id my mobile number [protected]

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K

kuntal93

from Bengaluru, Karnataka

Jun 5, 2017

I was trying to book the tickets by PAYTM gateway using my debit card from Punjab national bank on 25th may 2017. The money got deducted but the ticket was not generated. In Irctc account it is showing the money got refunded in PAYTMAG on 26th May 2017. But it is not credited in my Savings Account. please help me.
Transaction Id: [protected]

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T

tsaini

from Gurgaon, Haryana

Jun 5, 2017

DEAR SIR...
i forgot my user id and password but i remember my email id [protected]@gmail.com and mob. no.[protected] plz help me as soon as possible

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Website: www.irctc.co.in

Sir,
I created an account in irctc last week. They send me the otp for mobile verification. But they are not sending the otp for email verification. I am facing great difficulty to book the reservation seats. Please help me to get the otp for email verification as soon as possible. My username is remiaram55 and otp to be send to this email id:rem. [protected]@gmail.com.
Expecting a positive result as earlyas possible.

Thanking you
Remya m r

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jun 02, 2017

Rahul96605's response SR
[IRCTC #5835414

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Rahul96605

from Lucknow, Uttar Pradesh

Jun 5, 2017

I booked ticket for kota to Jaipur in 2nd Ac but I cancelled it by 14 may but still after 16 days refund not credit. Please find attachment.irctc customer line always busy I waste a lot time but my money still not back.my ticket PNR no is [protected]
I totally fadeup and and I already did mail to [protected]@irctc but not resolve SR no is

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A

Ajay Kumar Rajvar

from Kokrajhar, Assam

Jun 5, 2017

Sir I have used irtc system to purchase e ticket from dibrugarh to darbhanga jn.on dt.21.05.17 which id no is [protected] for 3ac in abadhAssam 15909.Rs.1550 have deducted from my bank a/C but system have shown payment failed. So kindly refund my amt.payteam have used for this transaction.

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Website: www.irctc.co.in/eticketing

This is to highlight that on 4th june 2017 at 19:40 i was booking tickets from haridwar to new delhi but the tickets were not booked but amount was deducted from my bank account.

Rs.1231.50 has been debited from my bank by irctc for this transaction bit ticket was not booked.

My money has been debited incorrectly and without a fault of my mine.

Is this how booking ticket from irctc mean from where unnecessarily my money has been debited

Please look into the matter asap

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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tsaini

from Gurgaon, Haryana

Jun 5, 2017

DEAR SIR...
i forgot my user id and password but i remember my email id [protected]@gmail.com and mob. no.[protected] plz help me as soon as possible

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Address: Bellary, Karnataka, 583104

Website: irctc. co. in

I was travelling from ahmadnagar to guntakal on 18th May 2017 PNR [protected] when i boarded the train already two people were sitting on my seat when i enquired they told me that they have RAC confirmation then i told them the seat no. 32 is your part and seat 33 is my part and i am allowed to sit then later on when the ticket collector came i said him about the issue so he replied to me by saying you give them upper seat which is confirmed and you sit in Rac what kind of mannerism is it I'm not allowed to sit in my very own seat.

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Vinothkumar Muthumani

from Pune, Maharashtra

Jun 5, 2017

Hi

Train no. 16004.
Coach-S10

I m travelling in the above train in the specified coach. It started from NAGARSOL, but there is no water in washbasin n toilet. There are close to 200 ppln suffering without water unable to go toilet. Request to arrange for the water urgently. We have already complaint to the but no action taken.

Thanks

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P

prashantha B R

Jun 5, 2017

Hi Team,

I am not able to book the ticket because it getting error "booings are not allowd as your account has been suspened" i request you to please fix this issues.

MY id is prashu_87

Regards,
Prashanth

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J

Jan Dutta

from Agra, Uttar Pradesh

Jun 5, 2017

I asked about the availability of train and they behave so rude shouted at Me and harrashed

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Address: 755019

Website: irctc.co.in

Dear Sir,

I Try to book Ticket on 03 Jun 2017, But Ticket not booked and Money Deduct from my HDFC account.

Bank Ref No - 190057.
Date - 03 Jun 2017
Amount - Rs. 683.87.

Kindly look at this matter and do needful as soon as possible.

Thanks and regards,
Ravikant Jha
+91 [protected]

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Address: New Delhi, Delhi, 110003

I had booked ticket via irctc on 8 may 2017 for 2ac in the ranchi rajdhani express seat no. A4-49 via the below mentioned details

Pnr no. - [protected]
Train no.- 12453
Train name - new delhi/ranchi rajdhani express
Date of journey - 25.06.2017
Ticket cancelled on 24.05.2017
Amount of ticket - rs.3010

Amount to be refunded rs.2800

The site shows the amount has been refunded but i have checked my bank details and there is no credit of the said amount in my bank account till date.

It has been 10 days.
Please resolve the issue at the earliest.

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Address: Shimoga, Karnataka, 577427

Website: Irctc

Name padam 878 sir i had entered my email address wrong so please change in my email address as gmail.com ie is padamsingh [protected]@gail.com so please change as padamsingh [protected]@gmail.com sir please change my email address i apologize you sir sir i can't receive any email from irctc so i can't understand any changes from irctc email so i request you sir please change my email address as padamsingh [protected]@gmail.com

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Address: Allahabad, Uttar Pradesh, 211006

I was trying to book a tatkaal ticket on 30/05/2017. At the end of the process, reservation got failed & no ticket was booked, but after 1 hour money was deducted from bank account.
Transaction no.[protected]
Amount - 961.5 rs
When i contact with bank branch. Then they said to contact with irctc & irctc didn't give any answer of my complaint.

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Address: Ranchi, Jharkhand, 834001

Website: www.irctc.co.in

Dear,
Sir / madam

I (Abdul bashid ahmed) booked a ticket from the official irctc app from ranchi (Rnc) to fatehpur (Ftp) with a pnr no : [protected] and my payment transaction no : [protected]. Which i booked on 27th may. The train no was 18109 (Roulkela mouri exp).
I received a confermation mail after ticket cancellation that i will receive rs 930 as refund money in my a/c back. But yet now its not credited in my account. So i request you to kindly resovle this issue.

Regards.,
Abdul bashid ahmed
Cell — [protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 251

Discrepancies in booking of railway tickets.

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Complaint against, nasty spoiled meal served by IRCTC

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Cancellation charge

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RAC seat with male and no TT

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Tdr train by 3 :35 hours

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Money debited from account but irctc website showing transaction failed and booking not done

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Extra amount deduction

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Money not refunded in account. Transaction id 100000841541652.

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Birth showing waiting

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Passengers travelling with general class ticket in sleeper & ac

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Railway Tickets not received after 5 days of online payment

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Refund is not credited back into my account

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OTP for email verification not yet received

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Transaction id: 100000863617869 - amount deducted from bank but seat not booked

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Occupied my seat and after refusing also sat there

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Money refund for my e-ticketing

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Non refund of cancelled ticket

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Change in email address

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Money deducted and ticket not booked

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Ticket cancellation money not credited to my ac

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