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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 254

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Address:560036
Website:IRCTC

Transactions failed, amount deducted from paytm rs. 1178. And from vijayabank sb account rs. 1178/-" vide ticket id : [protected], and [protected]

The amount was debited from my bank account but transaction failed and ticket not booked

But now status is refund paid but i have not yet received the amount in the bank account

Kindly arrange to refund the amount

With regardsbr...
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R
Renu3177
from Darbhanga, Bihar
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Refund status in irctc showing refunded bank paytmag

Address:600056
Website:www.irctc.co.in

Sir,

I am also facing the same issue. I have cancelled the ticket but it is showing the refund status Refunded Bank PAYTMAG, i did not received the money in my ICICI account till now
My transaction details
[protected] 09-May-2017
Cancellation ID- [protected]
Transaction Amount- 2800.0
Refund Amount- 2670.0
Bank- PAYTMAG
Status- Refunded
Date- 10.05.2017
br...
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V
vkr5683
from Delhi, Delhi
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I filed tdr on 7 december 2016 yet issue not resolved

Address:New Delhi, Delhi
Website:www.irctc.co.in

I booked a ticket in tatkal and train was late more than 3 hours so I filed tdr and I complained @irctc.co.in they sent me msg than we haven't received the payment yet, I want to know that I will get my money back or cheater railway and irctc are not planning to refund my money. Mail me [protected]@gmail.com
Pnr no. [protected] date of journey 7 december 2016
Irctc customer services don't respond they just push you away by...
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S
shub_gupta
from Pune, Maharashtra
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Cash refund

Address:Pune, Maharashtra, 411046
Website:irctc

I booked a tic from indore to jabalpur which failed as it asked me to try again but the money was deducted from the bank account. I checked it with the bank company but it says that irctc deducted the money but failed to book tge tic. So kindly revert back for the same asap as this took place a week before and i am trying to register complaint since then....
+1 photos
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A
arjunies
from Bengaluru, Karnataka
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Arenco caterers - Calicut Railway Station

Address:560093

Date of incident: 10-May-2017
Time: 7:15 PM

Egg biryani bought from "Arenco caterers" was of very poor quality and not consumable. The biryani was old and already spoiled. Excess of oil was applied to hide the texture and smell of spoiled rice. Had to throw away the food. Please take necessary action. If the caterers can't provide atleast a decent quality food, please replace the caterers.

Thanks....
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S
Shefali Jaiswal
from Mumbai, Maharashtra
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Amount debited but ticket not showing in booked history

Address:400101
Website:Irctc

Dear sir/madam,
I the customer of irctc had booked the ticket on sunday, the transaction was completed and the ticket fare was also deducted from my bank account but in the booked ticket history their is no details regarding the ticket kindly find attached my transaction no., journey details.
Please do the needful as earliest as possible.

Regards
Shefali jaiswal
[protected]...
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Kartik Angadi
from Malkangiri, Chhattisgarh
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Bad transaction while booking ticket.

Address:490001
Website:irctc.co.in

Hi, my name is Kartik Angadi and my irctc username is angadi691. On 11/05/2017 I was trying to book a ticket from Akaltara to Visakhapatnam for the date 21/05/2017 but the transaction wasn't successful on the first try but the amount from my father's debit card (4520 xxxx xxxx 0971) was deducted (Rs.1087). I tried booking again and it went smoothly on the second try. Please refund the amount asap.

Thank you....
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Address:500063
Website:irctc.co.in

I have booked on line tickets from Lokamanya Tilak to Secunderabad junction travel date 20/05/2017 in 2nd. AC for 3 persons and 3 tickets amounting to Rs.7, 200/- on 15/5/2017. I have attempted 3 times for booking and 3 times amount of Rs. 21, 600/- (Rs.7, 200/- x 3times) was debited to my bank account. Out of 3 Trimes of my booking trails, one ticket for 3 persons was issued by IRCTC and the ticket PNR No. [protected]. Out of the amount debited...
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S
specharmony
from Mohan, Uttar Pradesh
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I been getting wrong status on irctc

Address:Mumbai City, Maharashtra, 400057
Website:irctc

I been getting wrong status on irctc
website n the message sent To me, my ticket which I bought in wl got into rac on Sunday rac 26, 27, 28n when I check on 15may2017 night it showed me rac 17, 18, 19, so according to the information I hve reached the station n hve to return back from there, this really upsetting as lots of work was planned, now I m totally stuck n hve no idea what to do, can't believe this is also happening, attaching...
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A
arvindtha
from Mumbai, Maharashtra
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Filthy and neglected ERS LTT DURONTO

Address:Mumbai City, Maharashtra

I boarded the most prestigious train on this route at Margao, Goa. Photos of what I saw at 10 am are attached. Despite telling the attendant, no action was taken till we reached LTT (Mumbai). Having paid so much more above the normal charges, this was a great come down. Besides, the attendant gave us used bed sheets and pillows. Will this be acceptable to anyone at all ?...
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S
skrishnan16
from Chennai, Tamil Nadu
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Ticket not issued and money not refunded

Address:600044
Website:Irctc new generation.

Sir,
Please refer to my earlier mail regarding ticket booked on 6th may 2017, tickets was not booked due to non availability of

One lower birth but the amount of rs, 1110 was debited to the account no.[protected] maintained with state bank of india,
Gst road branch.in irctc site it is mention amount sent to bank but amount not yet credited. Transaction id is
[protected], *train no./name:*...
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N
nikhil_sri
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"IRCTC #5822842"

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Ticket not booked but payment went through

Hi team,

I would like to notify you all regarding my transaction detail. I was booking my ticket on 14th May and i have not received any ticket but
my money got debited from my account.

Details are as under -

Transaction ID: [protected]

Train No./Name: 12004/LJN SWRAN SHTBD

Date of Booking: 14-May-2017

Transaction Amount: INR 2320.0br...
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A
Ayushh03
from Bhiwani, Haryana
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Refund of irctc

Sir i was using your gate way for booking of my railway ticket it was thru irctc website the online transaction was done using icici gate way for booking irctc railway ticket transaction id is [protected] amount rs 2980/- dated 25/4/2017 amount not refundef in my account of idbi bank from your gate way transaction pl help thanks p d parveen kumar

[protected]
[protected]

Please help to refund my amount...
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M
meghnath2
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Ticket Booking

Address:743330
Website:www.irctc.co.in

I want to online booking a ticket from patna to howrah (05/15/2017 10:12 am), rs.316 payment was complete by sbi debit card (Pos [protected] at ptm * irctc txn# 498808) but there shown
Transaction status not confirmed yet. [ transaction id: [protected] ]
You can choose another payment option and try again.

I am not received any mail or sms for get back rs.316

Please help me

Ph:[protected]...
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Debasish De
from Dharwad, Karnataka
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Refund of fund against cancellation of tickets

Address:Kolkata, West Bengal
Website:irctc.co.in

Dear sir,

I have cancelled 3 railway tickets having pnr nos.

(1) [protected] dt. 18.11.2016 (Cancellation id : [protected] dt.20.01.17) for the journey date 22.01.17

(2) [protected] dt.18.11.2016 (Cancellation id : [protected] dt.20.01.17) for the journey date 22.01.17

(3) [protected] dt.24.02.2017

Regret to inform, the refundable amount not yet been credited...
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अनीश कुमार दूबे
from Meerut, Uttar Pradesh
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Refund amount not credited in bank acct

I had booked tatkal ticket on different date in indiffirent trains. Because of my status of ticket was in waiting so it got cancelled and The refund status in irctc shows that the amount has been refunded on 03 may 2017 and others are showin sen to bank to paytmag. Still I havent receive any refund amount. And one more thing that i hadn't booked ticket through paytm then why it is showing payment refunded to Paytmag. It is totally fraud to...
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msnikam123
from Mumbai, Maharashtra
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Money debited but ticket not booked

Address:Surat, Gujarat, 394210

Hello,
I have try to book ticket from surat to andheri by flaying ranee train. I have fill all details online and proceed for payment. The from my account is cut but the ticket not booked.
My transaction id is [protected].
In my irctc website it shows “sent to bank” but the amount is not credited to account. Its almost more than week. Please help me....
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P
pinakesh10
from Bangaon, West Bengal
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No refund against cancellation

Address:700131
Website:irctc.co.in

Dear Sir/Madam

This is to inform you that i was purchased a ticket from ASN TO HWH, Date of Journey was 09/05/2017, Departure Time 17:37 for 2 Adults & 1 Child (6 Years) & PNR Number: [protected].

But due to unavoidable circumstances (Kalbaishakhi) we are unable to make journey from my relative homes to ASN (Asansol) Station with our 6 Years Son, because weather was very bad with serious lightning which is very...
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I was travelling in shramjeevi exp at 11-may-2017. I have confirmed three meal order through website www.ecatering.irctc.co.in.
My order was automatically cancelled when I had asked for this to customer care they replied your order is cancelled due to train late. No confirmation or no SMS about my cancellation of order so that I can't took meals from pantry too because pantry already closed as well. At that time, I did travel with...
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rajankv2000
from Raipur, Chhattisgarh
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I'm complaining about not generating the ticket

Address:Samastipur, Bihar, 848101
Website:www.irctc.co.in

Sir/madam, i have booked a premium tatkal ticket from jolarpettai to danapur and the amount has been deducted from my account but the ticket is not generated.

Why???
Please look after it as soon as possible because the journey date is tomorrow and i need the ticket as soon as possible.
Its an emergency so please tell me the solution for it.

Net banking reference no-[protected]igabhtdvx0...
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