Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transactions failed, amount deducted from paytm rs. 1178. And from vijayabank sb account rs. 1178/-" vide ticket id : [protected], and [protected]

The amount was debited from my bank account but transaction failed and ticket not booked

But now status is refund paid but i have not yet received the amount in the bank account

Kindly arrange to refund the amount

With regards

Transaction date: 16.07.2017
Irctc website,

Sir,

I am also facing the same issue. I have cancelled the ticket but it is showing the refund status Refunded Bank PAYTMAG, i did not received the money in my ICICI account till now
My transaction details
[protected] 09-May-2017
Cancellation ID- [protected]
Transaction Amount- 2800.0
Refund Amount- 2670.0
Bank- PAYTMAG
Status- Refunded
Date- 10.05.2017

Please help me to get my money back.

Regards

Renu

I booked a ticket in tatkal and train was late more than 3 hours so I filed tdr and I complained @irctc.co.in they sent me msg than we haven't received the payment yet, I want to know that I will get my money back or cheater railway and irctc are not planning to refund my money. Mail me [protected]@gmail.com
Pnr no. [protected] date of journey 7 december 2016
Irctc customer services don't respond they just push you away by saying it's not in our hands then who will give me my money approx 1000 rupees. I want strict action taken against railways and punish them by ignoring customers comolain.

I booked a tic from indore to jabalpur which failed as it asked me to try again but the money was deducted from the bank account. I checked it with the bank company but it says that irctc deducted the money but failed to book tge tic. So kindly revert back for the same asap as this took place a week before and i am trying to register complaint since then.

Date of incident: 10-May-2017
Time: 7:15 PM

Egg biryani bought from "Arenco caterers" was of very poor quality and not consumable. The biryani was old and already spoiled. Excess of oil was applied to hide the texture and smell of spoiled rice. Had to throw away the food. Please take necessary action. If the caterers can't provide atleast a decent quality food, please replace the caterers.

Thanks.

Dear sir/madam,
I the customer of irctc had booked the ticket on sunday, the transaction was completed and the ticket fare was also deducted from my bank account but in the booked ticket history their is no details regarding the ticket kindly find attached my transaction no., journey details.
Please do the needful as earliest as possible.

Regards
Shefali jaiswal
[protected]

Hi, my name is Kartik Angadi and my irctc username is angadi691. On 11/05/2017 I was trying to book a ticket from Akaltara to Visakhapatnam for the date 21/05/2017 but the transaction wasn't successful on the first try but the amount from my father's debit card (4520 xxxx xxxx 0971) was deducted (Rs.1087). I tried booking again and it went smoothly on the second try. Please refund the amount asap.

Thank you.

I have booked on line tickets from Lokamanya Tilak to Secunderabad junction travel date 20/05/2017 in 2nd. AC for 3 persons and 3 tickets amounting to Rs.7, 200/- on 15/5/2017. I have attempted 3 times for booking and 3 times amount of Rs. 21, 600/- (Rs.7, 200/- x 3times) was debited to my bank account. Out of 3 Trimes of my booking trails, one ticket for 3 persons was issued by IRCTC and the ticket PNR No. [protected]. Out of the amount debited by Bank Rs.21, 600/- only IRCTC has to charge rs.7, 200/- only. But remaining Rs.14, 400/- was so far not credited to my Bank account by IRCTC. please check the above matter and refund my amount of Rs.14, 400/- to my bank account. Regards. my email ID. [protected]@gmail.com. Please send reply to my mail ID.

I been getting wrong status on irctc
website n the message sent To me, my ticket which I bought in wl got into rac on Sunday rac 26, 27, 28n when I check on 15may2017 night it showed me rac 17, 18, 19, so according to the information I hve reached the station n hve to return back from there, this really upsetting as lots of work was planned, now I m totally stuck n hve no idea what to do, can't believe this is also happening, attaching all the snapshot of the same, do reply asasp, because I m stuck n need to reached my destination any how, waiting for u reply

I boarded the most prestigious train on this route at Margao, Goa. Photos of what I saw at 10 am are attached. Despite telling the attendant, no action was taken till we reached LTT (Mumbai). Having paid so much more above the normal charges, this was a great come down. Besides, the attendant gave us used bed sheets and pillows. Will this be acceptable to anyone at all ?

Sir,
Please refer to my earlier mail regarding ticket booked on 6th may 2017, tickets was not booked due to non availability of

One lower birth but the amount of rs, 1110 was debited to the account no.[protected] maintained with state bank of india,
Gst road branch.in irctc site it is mention amount sent to bank but amount not yet credited. Transaction id is
[protected], *train no./name:* 12657/bangalore mail *date of booking:* 06-may-2017.
Refund status:sent to bank refund date: refund amount:1110.0.

Kindly arrange to settle the refund immediately. I tried to contact chennai in this number[protected]. No one is picking up the phone.

Thanking you yours faithfully,
S. Krishnan

Your email has been assigned ticket id [irctc #5795000].
Refund yet to be credited to the account

Kindly due the needful and arrange to get refund quickly,
Thanking you,
Yours faithfully,
S. Krishnan irctc user id krish4747

Hi team,

I would like to notify you all regarding my transaction detail. I was booking my ticket on 14th May and i have not received any ticket but
my money got debited from my account.

Details are as under -

Transaction ID: [protected]

Train No./Name: 12004/LJN SWRAN SHTBD

Date of Booking: 14-May-2017

Transaction Amount: INR 2320.0

Reservation Status: Not Booked

Payment Status: Payment Requested

Bank Name: Visa/Master Card(Powered By HDFC BANK)

Kindly look into this and let me know how will i get my refund.

Regards,
Nikhil Srivastava

Sir i was using your gate way for booking of my railway ticket it was thru irctc website the online transaction was done using icici gate way for booking irctc railway ticket transaction id is [protected] amount rs 2980/- dated 25/4/2017 amount not refundef in my account of idbi bank from your gate way transaction pl help thanks p d parveen kumar

[protected]
[protected]

Please help to refund my amount

I want to online booking a ticket from patna to howrah (05/15/2017 10:12 am), rs.316 payment was complete by sbi debit card (Pos [protected] at ptm * irctc txn# 498808) but there shown
Transaction status not confirmed yet. [ transaction id: [protected] ]
You can choose another payment option and try again.

I am not received any mail or sms for get back rs.316

Please help me

Ph:[protected]

Dear sir,

I have cancelled 3 railway tickets having pnr nos.

(1) [protected] dt. 18.11.2016 (Cancellation id : [protected] dt.20.01.17) for the journey date 22.01.17

(2) [protected] dt.18.11.2016 (Cancellation id : [protected] dt.20.01.17) for the journey date 22.01.17

(3) [protected] dt.24.02.2017

Regret to inform, the refundable amount not yet been credited to my account. It is really surprising.

I would request you to kindly look into the matter and send the amount to my bank without any further delay.

With regards
Debasish de
Mobile : [protected]
Date : 15th may, 2017

I had booked tatkal ticket on different date in indiffirent trains. Because of my status of ticket was in waiting so it got cancelled and The refund status in irctc shows that the amount has been refunded on 03 may 2017 and others are showin sen to bank to paytmag. Still I havent receive any refund amount. And one more thing that i hadn't booked ticket through paytm then why it is showing payment refunded to Paytmag. It is totally fraud to indians. Please take this in priority and solve this problem as soon as possible. details are here
[protected] 13-May-2017 [protected] CANCELLED 605.0 605.0 PAYTMAG SENT TO BANK
2 [protected] 12-May-2017 [protected] CANCELLED 170.0 50.0 PAYTMAG SENT TO BANK
3 [protected] 10-May-2017 [protected] CANCELLED 600.0 540.0 PAYTMAG SENT TO BANK
4 [protected] 02-May-2017 [protected] CANCELLED 1305.0 1125.0 PAYTMAG REFUNDED 03-May-2017

Hello,
I have try to book ticket from surat to andheri by flaying ranee train. I have fill all details online and proceed for payment. The from my account is cut but the ticket not booked.
My transaction id is [protected].
In my irctc website it shows “sent to bank” but the amount is not credited to account. Its almost more than week. Please help me.

Dear Sir/Madam

This is to inform you that i was purchased a ticket from ASN TO HWH, Date of Journey was 09/05/2017, Departure Time 17:37 for 2 Adults & 1 Child (6 Years) & PNR Number: [protected].

But due to unavoidable circumstances (Kalbaishakhi) we are unable to make journey from my relative homes to ASN (Asansol) Station with our 6 Years Son, because weather was very bad with serious lightning which is very risky with my Child.

For the above reasons i was cancelled my ticket (PNR Number: [protected]) before departure of train from ASN (Asansol Station ), cancellation time time approx 14.00 to 14.30 & train departure time was 17:37. But no money has been refund against this cancellation.

Till date i have not received any amount against my cancellation .

Kindly look into this matter.

Your kind cooperation in this regard is highly solicited.

--
Regards

Yours Faithfully

Pinakesh Roy
Assistant Manager (F&A)
WBSEDCL
GOVT. OF WEST BENGAL ENT.

I was travelling in shramjeevi exp at 11-may-2017. I have confirmed three meal order through website www.ecatering.irctc.co.in.
My order was automatically cancelled when I had asked for this to customer care they replied your order is cancelled due to train late. No confirmation or no SMS about my cancellation of order so that I can't took meals from pantry too because pantry already closed as well. At that time, I did travel with hunger with my family. Very dissatisfied.
I have already complaints to railway from ecatering.irctc.co.in website but still no response and no action.

My Pnr Number is: [protected] & My meal ORDER NUMBER :[protected]

Sir/madam, i have booked a premium tatkal ticket from jolarpettai to danapur and the amount has been deducted from my account but the ticket is not generated.

Why???
Please look after it as soon as possible because the journey date is tomorrow and i need the ticket as soon as possible.
Its an emergency so please tell me the solution for it.

Net banking reference no-[protected]igabhtdvx0