Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 30-apr-2017 [protected] failed 415.0 415.0 paytmsdk refunded 02-may-2017

I try to book ticket in 2nd may, transaction type is failed, so i am not booked. But amount debited in my account.
But i didnt get refund amount in my account.

Sir, i have purchased 3 veg meal vide txn no. Aaaci7074fst008 dtd 10 may 17 at 1530 hrs. On platform no. 16 new delhi railway station at irctc jan aahar counter. I found a big insects in lauki sabjee. I complained at counter but no positive response given by staff. I have very short time to catch the train so i went shortly. I am annexing a complain receipt & image of meal. Kindly do the needful so as not to happen like this in future.

Hi team
I have subh yatra account no.[protected]
Please inform whether this above account number is active if so how to get the reward points to my account.
Also provide me with a login id and password for the subh yatra account as
My irctc id and pasword is not accepted to check this card.
Also share the process to get a new shubh yatra card for other family memeber

Kindly confirm

Rds
Anjeev saxena
[protected]

Dear team,

i was booking an tatkal ticket and filled all the payment details and afterwords payment deducted from myaccount and then, transaction got failed and then no PNR message received and no detail is showing in irctc account also, but its showing in failed history with unsuccesful payment,
user id is : bhisham999
mobile no. [protected]
bank : HDFC bank
mail id : bhisham.[protected]@gmail.com / [protected]@yahoo.com

transaction id: [protected]
Train No./Name: 16339/NAGARCOIL EXP
Date of Journey: 05-May-2017
amount deducted : RS.396.50/-
journey from Kalyan To Pune.

please have a look and refund my amount in my original account. and please do the needful

Thanks and regards


BHISHAM SEWANI.

I had booked a motorcycle as luggage at CSTM railway station, to be sent to Pune Jn on 08/05/17 in the evening. When i came to the Pune railway station, on 10/05/17, I was told to go to the platforms 2 & 3 myself to check for the bike. But I was caught by a Ticket Checker. I had to pay the fine of Rs. 250. Why did I have to pay for this mistake by the person at the luggage office? How could this person tell me to go and look for the bike myself? Why did he not have a record with himself about the vehicles that have? And when I confronted him about his mistake, he said that he can't do anything. This is very unwarranted behaviour.

On 30th April, 2017, I cancelled 2 tickets with respective PNR numbers as - [protected] and [protected]. I had mailed several times IRCTC but my account was not credited by the amount.

I had made an eticket and now I am in splits as to the fact that if this is the condition of Indian Railways refund procedure then what a predicament it is for consumers?!

Hi,

I tried to book a e-ticket and paid the money through my account. While the money got debited from my account but I did not yet get the e-ticket. It displayed me as network issue but the amount got debited from my account. Kindly look after it and either refund the amount or provide me the e-ticket for which I tried to book.

Muthulakshmi

Travelling with family by train no.12307 during march 2017. Rate of food... Special egg meal @ rs.160 per plate, special veg meal @rs.150 per plate against cash memo no. 5749 dated 18.03.2017 issued by r. K. Associates & hotelier pvt. Ltd, pantry car licensee.
By train no.12308. Rate of food veg. Meal @rs.150 per plate against cash memo no. 5001 dated 30.03.2017 issued by the same licensee.
Kindly confirm whether the rates...

I was traveling from Mumbai to Aurangabad in train no. 11401on 09.05.2017 and had a online W/L 6 (final status) (PNR [protected]) ticket. Since it was waiting, I took a general ticket and asked a TT to provide a berth (if available) after taking fine. He told me that there is no availability in AC coach and to sit at seat no. 7 of S3. Before Nasik Road few passengers came and said that seat no. 7 and 8 is theirs. I said them what TT had told me. They started misbehaving, used abusive language and even tried to slap.

Ticket booked on railway counter with payment from debit card. Same ticket cancelled on same counter, but refund did not come to debited account. Almost 20 days over.
Pnr no. [protected]
Date of journey - 19/04/2017
Ticket from yashwantpur (Ypr) to akola (Ak)
Persons 1
Amount paid: 495 inr
Txn no.[protected]
Cancel date - 18/04/2017
Amount to be paid: 495-60=435 inr
Tatus not shown as it is counter ticket.
Kindly proceed the complaint.

I had inadvertantly .misplaced the postal savings bank pass book while shinting. I had approached the APO of santhnagar IE post office. He wagly replied saying that I is long proceedure to optain the duplicate S.B.A/c pass book. I have to give an application in the Police station on a pescribed form and obtain a certificate from them and send it to the top official of the Head Post Office. They would issue and memo to the concerned Post Office by taking their own sweet time and when they instruct this post office, then this post office would take their own time and issue the duplicate coplyof S.B A/c pass book. Imagine, we would not get the pass book copy during this life time. I feel it is curse to open any account in Post Office. GOD ALSO CANNOT HELP. Like banks, issuing of duplicate S.B A/c pass book should not be a problem. Yes, they charge some nominalncharges for this.

Dearsir,
I book my ticket through irctc internet reservation but railway charged twice. Rs 1450 + 1450 = 2900.00 but ticket not generated on dated 07/05/2017, transaction id [protected] and [protected] from ajmer to chandigarh both ticket bank reference no

Ecom pur/irctc apin/new delhi/060517/23: 1, 450.00 dr
Ecom pur/irctc apin/new delhi/060517/23: 1, 450.00 dr

Please refund my amount to my credit card.
My account no [protected] axis bank baddi card no is [protected]
Kalu ram

Sir, i have cancelled my ticket hoping that money 1810 rs would be refunded but its not refunded yet.

Plz make the refund as fast as possible. It is said thet it would be refunded within 3 to 4 day of cancellation but it happened 6 days but nothing of refund has been done.. Plz reply as soon as possible

Pnr num [protected]

Transaction id [protected]
Refund id [protected]

Dear sir
I am booked my ticket tatkal 01.05.2017 sampurn karanti my wl 38 my pnr no [protected] but next day 02.05.2017 wl 18 not confirm my ticket.
Cancel my ticket automatically
But my balance not refund my account please refund my amount back my account... Thanks very much

Reg.
(Sonu)
Mobile no [protected]

I ananya bajpai have an account in irctc. I have booked the tickets on 6th april 2017 for going sagar from gwalior. I was making my payment but i immediately cancelled it from paytm. But from my sbi account 1170 has been deducted (That is 585 rs deducted twoo times from my sbi account) and i have not received the pnr no and i have not travelled in that train. I also talked to one of your employee on 8th april 2017 and he told that money will be refunded in 3 days. Now it is 8th may and i haven't received my money.. I have also tried too many to your consumer care no but no one is replying the call.
O i want my money back as soon as possible. My mobile no is [protected].
I want my 1170 rs back. Strick action must be taken.

Irctc ke account se mai apna ticket cancelled kiya tha jiska amount mujhe abhi tak mere account mai nahi aaya. Mau 19/04/2017 ko ticket cancelled kiya tha krna time lagta hai..3 se char bar mai complaint kr chuka hu. Aabhi tak mujhe solution nahi mila hai. Phone kar ta hu to kuch bhi koi nahi batta hai sir mera ticket p. N. R no.[protected]ye hai sir please sir kuch karo meri complaint...

Sir,
I book my ticket through irctc internet reservation but railway charged twice. Rs 1143.18 + 1143.18 = 2286.36 but ticket not generated on dated 28.04.2017, refrance no x23592 and x21565.
Please refund my amount to my credit card.
My card no is [protected]
Umesh chandra mishra
Sir till date railway not refund my amount to my credit card.

I was booked a ticket from irctc website and peyment go trhough paytm date[protected] and jounry date[protected] bhopal to mumbai but some reson i was cancelld my ticket but peyment not refund in my bank account or paytm kindly plz refund my amount
i was call irctc complent helpline they told me your amount refunded plz help me i m a poor man

Sir, I have tried to book 6 tickets from Thane to Vaibhavwadi road for Rajyarani express on the date of 29-Apr-2017 for journey of 23-Aug-2017. Tickets not booked, but amount has been deducted twice from my father's bank Account of i.e. Rs.1837.26 (Total 6 ticket amount is Rs.1800 & Rs.37.26 is internet charges) of the first transaction details as given is ECOM PUR/IRCTC/NOIDA/290417/09:13 Rs.1837.26 . And for the second time i was trying to add my tickets​ in waiting list for Rajyarani express for same no. Of Tickets & for same destination. But my ticket is not also confirmed for waiting list & the amount is directly cut from my father's​ bank account of Rs. 1837.26 (Total no. Of tickets is 6 i.e Rs.1800 & internet charges i.e. Rs.37.26) the details of the transaction is given as ECOM PUR/irctc_Paytm/SBIPG/290417/09:18 Rs.1837.26 . The total amount is deducted from bank account of both transaction is Rs.3674.52 . I request you to kindly refund my amount as early as possible.
Mobile No.- [protected]

Hi,

I didn't received the ticket cancellation refund. But, its showing in the refund status amount is sent to the bank. I didn't receive the amount. Even, i mail to the [protected]@irctc.co.in. I didn't got any response. Please could you take the action on irctc. It's cheating the people with false information status.

Pnr: [protected]
Transaction id: [protected]

Thanks,
Roopsingh
[protected]@gmail.com
[protected]