Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir/madam, i have booked a premium tatkal ticket from jolarpettai to danapur and the amount has been deducted from my account but the ticket is not generated.

Why???
Please look after it as soon as possible because the journey date is tomorrow and i need the ticket as soon as possible.
Its an emergency so please tell me the solution for it.

Net banking reference no-[protected]igabhtdvx0

Name - jarnail singh
Irctc user id - jarnails12
Mob no - [protected]
I have mistaken in my registration by entering the wrong email id.
Wrong email : [protected]@gmail.com
My original correct email id is : [protected]@gmail.com

Kindly i apologise for entering wrong email id and support me to change the correct email i'd or change by yourself

Amount was deduct but ticket was not booked.

I filed a TDR when the train was late by 5 hours and I didn't board the train. The TDR was filed before the train arrived at the boarding status, but the refund was not granted. Cancellation id- [protected].
TDR status is shown as CR Registered. As per the rules of irctc, a TDR must be requested in case the train is late by more than 3 hours and passenger has not travelled and the TDR is filed before arrival of train at boarding station.

Hi sir,

I have booked a sleeper ticket to travel from ijk to tvc on 14-may 2017

The details are

Pnr number : [protected] date : 14-may-2017
Train number : 16348 train name : trivandrum exp
From station : ijk to station : tvc
Boarding point : ijk reservation upto : tvc
Class : sl no of passengers : 1
Charting status : chart prepared upgraded class :
Booking fare 190 ticket fare 190
Quota : gn
Remarks :

क्या आप जानते हैं कि आपके किराये का 43% देश के आम नागरिक वहन करते हैं?
Are you aware that 43% of your fare is borne by the common citizens of the country?
Status report
Age booking status current status
36 rlwl/124 rlwl/1

Unfortunately, it was waiting list 1 and i was not able to travel in this train

From your website https://www.services.irctc.co.in/beta_htmls/Waitlisted_E-Ticket.html, i came to know that refund for the waiting list ticket will be initialized by irctc.

It says

"
Names of the passengers who are left out fully (All the passengers in the transaction) on waiting list after chart preparation, their names will be dropped and will not appear in charts. They are not allowed to board the train. If detected traveling in the train, they shall be treated as passenger traveling without ticket as per extant railway rules. Their cancellation shall be done by irctc after chart preparation and refund shall be arranged from railways by irctc and credited to customer/agent account electronically.
"

Here i have highlighted the portion in yellow background

Where i can check this and when i will get this refund back?

Please clear my doubts and refund the ticket

I got a ticket in 3AC and there was no way I can get a seat why didn't IRCTC told me to cancel my ticket and even TT told me I can't even travel in ac by asking some one to share.
When I'm going to travel in sleeper class with a ticket of Waiting in AC and same can be done by sleeper waiting ticket then where is my difference of money as all my services I have paid for is not provided and both TT are in no way to support even my journey is of 17hours and those facilities are all I need to make my journey worth .
I want my money and the problem to be solved so no one else have such problem.

I am booked a tatkal ticket from irctc on 8may2017.
I done my money transaction from payment gateway by (Visa/master card (Powered by axis bank).
At same time i cancelled my ticket irctc.
They send me :-
Pnr [protected] ticket cancelled, amt 7800 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.8may2017.

After 3-4 days irctc showing they refunded our amount.
Today is 14may2017.
But till now i not got my amount.
We try in many ways, we gone to station counter how much possible we done our work but till now one give positive respond.
More information in pix which i send.
Thank you.

I'm traveling on ajmer shatabdi on 14/05/2017. My PNR no [protected]. It is very sad to see after so much of efforts made by railway food quality is very very bad. We couldn't have our meal because of food quality. Rice quality is also very bad, I was scared to eat because of taste and not properly cooked. Vender of Jaipur needs surprise check and assessment required on food quality and cooking procedures.
Kindly look into the matter ASAP.

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refundid/cancellation id : [protected]
Refunded date : 03-may-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.

Pnr. No.[protected], transaction id.[protected]
Refund. Cancelation id.[protected]
Train no.12312 kalka mail kanpur to howrah (3ac) four tickets, money pay by idbi debit card
No any information by irctc & also customer care phone not connected till now. I have no any information from irctc.
Tickets cancelled on dated 01/05/17 but money not credit in my account so please
Inform me as soon as possible thanks

I have filed tdr on dt 15/04/2017 against pnr no:[protected] from rampur to amethi, date of journey :15/04/2017, class: 3rd ac, tatkal ticket, for four person: sukh lal, sapna, anjali bohra, aditi bohra.

This is for your information that when we reached the rampur rly station, it comes to our notice that our train no. 14258 kashi vishvanath express is diverted from muradabad instead of rampurso it is impossible for us to move to catch train from muradabad as we reached the rampur stn. Before 15 minutes

Tdr registration no:[protected]
Cancellation id:[protected]

E-mail id: sukhlal.[protected]@rediffmail.com
Mobile no:[protected]
Sent from my iphone
Sent from my iphone

I have cancelled tickets with pnr [protected] and [protected] on 01/05/2017. However, funds are not credited to my account as yet. Concerned tickets were booked at railway ticket counter by debit card and were cancelled at the concerned railway ticket counter itself. The amount of refund due is rs.800 in aggregate (Rs.400 per pnr). May i know when the funds shall get credited to my account? Please also let me know where to check the current refund status of my cancelled tickets.

This is to inform you that. There is debited two times rs 377 for a ticket booked dated 10052017. And also rs 1160 also debited towards a ticket booked dtd 19052017 and further cancelled but refund is not credited in my account (Credit card). Please look into this. Snapshot is also attached with this mail.
That means total rs 377 and rs 1160 is to be refund. Please help
Thanks
Dushyant singh
[protected]

I have booked a ticket in Beghampura exp train no.12237 in 2AC for 12.5.2017 and Till 11.5.2017 it was showing on irctc website that the train no. 12237 is cancelled even I enquired on 139 and they told that this train is cancelled till 18.5.2017 and your ticket will be automatically cancelled and full amount will be refunded. Hence I booked Tatkal ticket in same train for 11.5.2017 and travelled but now when I checked the status that train is diverted and running and I am unable to file TDR with this kind of reason. so pls process it for full refund.
My pnr is [protected]

Sir, I C B Singh CIS[censored]nit KKNPP Kudankulam, traveling from Kanyakumari to Agra in train no 12641 pnr no [protected] sheet No.RC 63 in S6. My bag theft in train at Kanyakumari. I left in washroom after return bag not seen. I complain TT so asked informed in control. But not receipt hand over me. Bag in mostly​ documents - CISF ID, voter ID, ATM, cash & other items . My no. [protected] & [protected]

Dear sir
I've tried booking tatkal ticket thru irctc official mobile app on 28th April 2017 & may 5th 2017, and twice my amount deducted (rs. 3000)
I've sent my max details which have, bt they were asking some other details which i dnt hv, i need ur help sir
Today 3000, if tomorrow 10, 000 means who will bear sir...
For a middle class man 3000 is a big amount sir..
Comming to point
After trying tatkal ticket thru irctc app,
I got a msg from my bank, that amount deducted, but no ticket was booked from app, no transaction details also..
Irctc asking "irctc transaction id"
Without getting tht id, how can i send irctc transaction details sir.?
Its not my mistake know sir..
That is their new app technical problem
Their tech dept shud cross chk knw sir,
Plzzzz help in this regard sir
My contact no [protected]
Vijayawada / AP
Finally before going to Media
I trust police dept.
As a reason i am sending mail/complaint sir. Plzzz help
Regards
Karunamai v

Customer name-shivam pandey mob no [protected] boarded to train no 11108, pnr no [protected], ordered a meal at allahabad junction whose details are as follows - meal order no[protected], irctc cod no 910804 was not delivered. It was a very inconvenient moment for me as i was starving and i believed in servies of irctc. Very poor services indeed. I won't trust irctc services any further. What if i had paid online and not cash on delivery. Would they have delivered my meal if i pay them in advance?. By the appearence of the incident i don't think so.

Dear Sir,

I had try to book rail ticket from Vadodara to Jaipur for my son Mr nayan Nagar in tatkal quota on dtd 09/05/2017 and at the time my payment was debited in HDFC credit card account by authintication no.015529 provided by HDFC but my transaction was declined

Kindly arrange my debited amount of Rs.540.97 in my HDFC credit card no.[protected]

Navin Nagar
[protected]

Booked ticket history
Last transaction detail
Transaction id: [protected] pnr no train no./name: 19021 / bdts ljn express
Date of journey: 13-may-2017 date of boarding: 13-may-2017 class: sleeper class (Sl)
From: ratlam jn (Rtm) to: kanpur central (Cnb) boarding: ratlam jn (Rtm)
Resv upto: kanpur central (Cnb) quota: general (Gn) ticket type: e-ticket
Passenger details
Payment details
Payment option:state bank of india
Ticket charge:1365.0 service charge:0.0 total:1365.0

Dear Sir/Madam, I had booked a ticket from MGS to HWH on train number 13006, journey date 6th May, 2017. The train got late by more than 9 hours. I had filed the TDR on the same day on 06-May-2017 at 14:31:18 HRS.The status of TDR is showing CR Repudiate. I had filed TDR as soon as the option was available on the IRCTC website. Please help me on this asap as the rule says the entire amount of ticket would be refunded if the train gets late by more than 3 hours. In my case it was late by more than 9 hours. I didn't travel and my money is not refunded as well. It's like a double loss for me. PNR: [protected] Transaction ID: [protected] Date of Journey: 06-May-2017 Ticket Amount: 1360.0 TDR Filing Date: 06-May-2017 14:31:18 HRS TDR Zone: EAST CENTRAL RAILWAY (EC) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY

You may contact me through email: [protected]@gmail.com