Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My ticket booked in 2nd at from madurai to chennai. Train no 12641 date[protected]. Pnr [protected] seat no 46. After paying for 2ac i was provided the least quality birth.. Near the door with no space to sleep and no access vents with shabby smelling sheets and curtain. Since i board the train at 12pm i have little option to complaint. Is this the way railway earning looting the customer. Need a solution for money and the discomfort costs....

I had cancelled my 3 e-tickets on 7th april 2017, pnr numbered [protected], [protected] and [protected] respectively.
Out of these, pnr number [protected] (Refund amount rs. 220) and [protected] (Refund amount rs.530) have been refunded successfully on 9th and 10th april 17 respectively.
The third pnr [protected] (Refund amount rs 530), is still not refunded even after 14 days of cancellation and there is no update on it yet.br...

Dear sir/ madam,

I was trying to book the train ticket from singrauli to lucknow on dated 19 april -2017, the said amount inr 1097.25 was deducted from account hdfc bank - branch lucknow through my debit card, but ticket was not generated.

The booking ref number is -099711.
If any else information or document required will provide you the same

Id-vaibhav. [protected]@gmail.com.
br...

Sir/madam,

This is a request to provide jain food drop box option in the trains serving in house food. Do not get jain food in trains like shatabdi or similar trains where food packets are prepared in advance. I have faced similar issues many a times and when request the railway attended, they inform that food is already prepared and cannot adhere to our request. So if jain food option is provided, they can know in advance...

Name - - balla swamiji irctc user id - bswamiji mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

I had tried to book tickets for my parents on both the occasions i.e. for 22nd August and 23rd August 2017 for the occasion of Ganapati festival,
However I was not able to book the tickets for the both the occasion and the money was too withdrawn from my account,
Is there some kind of fraud or scam been conducted do please let us know as I am fed up of this situation as both the transaction were failed within 2 minutesbr...

Hello sir/ ma am

Kindly help to me my user id or password i have no idea user password or i am trying new user is not creat already email id or phone number is use.
I have no idea is security question.
My user id or password again send my email id.

User id recovery or password.
My email id is : sachdeva. [protected]@gmail.com
My contact number is [protected]

Reagrds & thanksbr...

I booked a ticket for ANVT to PNBE for 23rd april. PNR is [protected]
I got a waiting tatkal ticket. As far as I know that waiting tatkal gets automatically cancelled.
So I didn’t cancelled it when I saw that chart was prepared and still my ticket was waiting.
But now here I m not getting any update regarding cancellation or refund.
Please help. I want to know when I will have my refund...

We have traveled to wardha from pune on 21 april 2017 by ajni superfast express first their was a big dely due to ac not working properly after a long period 0f around 2 -3 hr train started but during the journey again the ac stops working and their was no fan also available for the passenger some old age people who felt some breathing problem also and bp problem during the journey i request the concerned authority to kindly check the problem...

I have cancelled my journey tickets on 08/02/2017 vide pnr no. [protected] and transaction id [protected] but unfortunate to mail to your good office till date i have not get back my refunded amount to my concerned a/c.
Details of tickets;-
P n r no. [protected]
Transaction id;- [protected]
Train no. 12704 (Falaknama exp)
Date of journey:- 10/02/2017
Date of cancellation:- 08/02/2017
Journey...

Before ewallet registration i added 900 inr into my account... Then i saw registration is forbidden during the tatkal period (May be main reason for this they have only 16 bit application server) then when i registered next day on ewalled my 900 was gone! When i called at cust care they said there is nothing to do you have to register before adding money... Which kind of service is it? If matter is like this then why can i add money before...

I had visited cuttack railway station today at about 11 pm and had visited a vendor namely s.r.foods having avm stall no. 2 where i purchased a amul cool having mrp rs 18 but i was charged rs 20, purchased a tea priced at rs 7 but was charged rs 10, purchased a coffee priced at rs 7 but was charged rs 10. When questioned i got only explanations from the vendor staffs.
This is highly ridiculous...

Sir/mam,
I requested for tdr against pnr no.[protected] (On 6th march 2017) but it has been repudiated citing that no edr has been fed against the particular pnr as party has travelled. But in actual case no party has travelled on the ticket, as on the same day i booked another ticket on the same train for next day after knowing that the train has been late for more than three hours and then travelled on next day. So it is not possible...

Sir I had booked 3 tickets from bellary to Bangalore on 23/04/2017, transaction ID:[protected]. I had payed an amount of RS 645 through my debit card. But the webpage closed immediately after the amount got deducted and I have not received any confirmation for irctc till now. I have consulted the customer care but they are not responding. So please take action against them and help me to get my hard earned money refunded...

Dear irctc team,

Pnr [protected]
I have filed my tdr on same day of journey considering that train is late by more than 3 hrs.

Now after 4 months, revert came is that tdr rejected because i traveled on train which is not the case.

May be tt has allowed ticket to other person which is illegal. I have to take necessary action. I have to have my money back.

Regards,
Saurav...

So the problem was happen with me that i book a ticket but train was more than 24hr late so i file a tdr but still i dont get any money and i file tdr in january and now its april.

Pnr no=[protected]
Transaction id=[protected]
Booked on=27/12/2016
Date of journey=06/01/2017
Total=rs 515
Train no=12406
From=nizamuddin to= nagpur

Tdr filing date=06/01/2017
Reference...

Dear sir,
I booked ticket from mathura to lucknow at 29th march 2017 in 15108 (Mathura chhapara). But train was late more than 3 hours so i filled tdr but today 20th april 2017 tdr status is repudiated. I talk to irctc helpline no.."he said you should reopen this matter".

O kindly reopen this matter as soon as possible.

Thanks

Prashant singh
User id.-prasingh06
Train no.15108br...

After repeated mails to irctc cc i haven't got my matter resolved. My money was deducted for a ticket not booked and everytime i write a mail no body replies. It has been 3 months now and i don't get any response from customer care. Pathetic service. Whom should i contact for further actions.
Once a while they ask for my bank statement, i provide it again after 1 month they ask for my bank statement. I have done this twice and after...

I am a frequent traveller, always thought that things might change but now it's high time. Few observations Overall, not travelled much to North but yes Southern region railways are getting worst day by day, currently I am travelling to North and I see that train is very Unhygienic and Washroom stinks. There is absolute no cleanliness at all though it's an A/C coach feels like I am travelling in a normal coach. When I recall(not really sure...

I have booked irctc package for bharat darshan from cstm to south india for me n my family 3 months in advance. On the day of departure the train departed from starting station 2 hrs late as the preparation were not proper.Not only this I am going to board the train from gulbarga where the train was supposed to be 11pm but I am still waiting till 6am in the morning but train is not yet come.I came here to catch the train from Hyderabad after...