Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Non co-operation from local vendors
Dear sir I m travelling by nizamudeen express train no 12645 there is no canteen in this train so the local vendors selling them like water cold drink tea more than normal rates
My pnr no is [protected] and seat no S2-71 contact no-[protected] passenger are facing this type of problems regular basis because they have no choice rpf also unable to control this when I told this matter to rpf person he told me he can't help me in this matter why should passenger pay more than normal rate for tea water and cold drink take a serious action in this matter and call my no-[protected] Right now train is Vijayawada station

My complain is against the IRCTC approved Kwality Caterers. During my journey from Harmoty To New Delhi, started from 18/04/2017 in Naharlagun-New Delhi AC express I have charged rupees 130 by the Kwality caterers for the lunch instead of it's real price rupees 55. I want to also add that the quality of the meal was worst. And I felt very ill after taking the lunch.

During this journey I was in train no-22411
And was seated in coach no. B10 and birth no.66.

So I am requesting you to take some necessary actions against them.

Thanking you.

I have enclosed the copy of bill.

When making payment there was no option to make payment via idbi bank, it was there before, idbi does not charge transaction fees,. This way poor people have to open account in other bank and pay transaction charges to book tickets on irctc, however i can make payments using idbi but i have to select first paytm and then select idbi as option using this option i can make payment using idbi by paying transaction charges.

I was booking a Railway ticket from sultanpur to ndls using my Net banking payment paid successfully but my ticket is not generated.
After that I checked my account there were reduce my balance of RS. 2611
I am trying to calling irctc's helpline number but there is no response.
what should I do.
I want my money back asap.

Thanks&Rgrds-
Danish khan
journalist
kabir times

Name -Krishna Kamesh, irctc user id -krish_2146 mobile no - [protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com but my original correct ID is [protected]@gmail.com. Kindly I apologise for entering wrong email id and support me to change the correct id or change by yourself

Hi,

On 26th April 2017 I had been to Bangalore city railway to drop my wife as she was travelling to Hyderabad.

As we reached late to station around 6.20 in evening.i forgot to take the platform ticket.

Later when I was going out of the platform I was checked by the tc for platform ticket and I had no platform ticket.. and I was fined 310/- which I paid.

However I asked ur tc who wore black blazer to display his I'd card. He kept on denying it and abused me and grabbed my collar and beat me. I asked his name he mentioned "tulsidas" I don't know if it's true or not. Somehow ppl gathered and made him to calm down and he kept on abusing me just to display his I'd card as he was behaving very unprofessional from the beginning. He was not fit to be a tc with his mannerisms.

Kindly Reqyest you to take action and make sure tc behaves properly with people every one who doesn't have platform ticket or might have missed due to hurry are not thieves or robbers. Ask him to learn to differentiate people and behave properly. Even after paying fine he cannot grab my collar and beat me. This could be a police case against him.

Booked ticket history
Last transaction detail
Transaction id: [protected] pnr no train no./name: 11097 / poorna express
Date of journey: 01-may-2017 date of boarding: 01-may-2017 class: sleeper class (Sl)
From: kasaragod (Kgq) to: aluva (Awy) boarding: kasaragod (Kgq)
Resv upto: aluva (Awy) quota: tatkal (Tq) ticket type: e-ticket

These are the details of the transaction i kindly request to refund if ticket confirmation is not possible.

I booked the tatkal ticket through my irctc account with transcation id:[protected] on 29th april, 2017 on 11a. M. Payment was made through my bank account. Payment transction was confirmed during booking, but its not showing in my irctc account'e ticket booked'. Please send the booked ticket to my account so that we can take print of the same and travel.
Thanks.

Dear sir,

My self prem singh i have cancelled ticket location. From jaipur to mumbai.. On 22, april 2017 and refund for the same still not received in our bank account.

While checking refund status on your portal. It shows it is refunded already. But in actual it is not received in my bank account rs. 3095
Kindly look into the matter and do the needful. Also please find below details of transaction done. (Screen shot) for ur reference

Money not yet transferred to my account its been 11 days now

My transaction id for 16/4/17 [protected]

Transaction id for 17/4/17
[protected]

Amount of rs.4185 for both the dates is not yet refunded to my account. Its been more than 11 days. Even after mailing irctc there is no response. Kindly check and revert to this at your earliest

I am travelling now in the train 12817. I have ordered a veg meal but vender is demanding rupees 100 for veg thali. Also i have taken a masla tea and vendor has demanded rupees 20 for tea. But its rate is as par rate menu is rupees 50 for veg thali and tea is 10. I am requesting to you please take immidiately action. I am traveling form bokaro to anand vihar. And coach is b-1,

Dear
Sir I s k Singh pnr [protected].would like to draw ur kind attention towards the food provided by you in duronto express 12246 dated 28april 2017, quality is so poor rice not cooked properly roti n all made one day before served what is this sir after eating this person will be I'll me also suffering form after eating this food its will leads to food poisoning if repated so sir I request you to take necessary step otherwise I have to forward this to railway ministry and our respected prime minister of India.

I Rabindra kumar behera living in FM Nagar Balasore odisha and doing service in marine polive on coastal line in ofisha. I have already register my name in IRCTC app.But mistanly i enter my email id [protected]@gmail.com insted of [protected]@gmail.com. And my user id is Rabi1_23. Pass word is Rabindra123. My phone no is [protected].

Suggrst me what i can do.

I had booked a ticket in the Bangalore mail from Chennai. Mine was confirmed and my dad's ticket was on RAC. I had to cancel my trip to Bangalore and hence gave a signed copy to my dad authorizing him to use my confirmed birth in place of his RAC ticket. My dad had a terrible leg injury and was finding it very hard to walk itself. Upon notifying the TTR at coach S2 of the Bangalore mail, he replied sarcastically to my dad as asked him to go to the Apollo hospital in Chennai if his leg is hurting. Request you to take legal action against the TTR and ensure customers are not treated this way in the future.

Dear sir,
It is with regret, i would like to bring to your kind attention that, i booked a ticket on dated 5/04/2017 from bhu reservation counter varanasi having pnr no.[protected], train no 12801 d. O. J. 10/06/2017 from bksc to mgs through atm card swipe of rs 1420.00. I cancelled the same ticket on 06/04/2017 at manduadih varanasi, ticket reservation counter and requested for refund amount ie. Rs.1290/= which the reservation staff said will be deposited back into the account within 7 working days. Its been 23 days and i have not received any refund yet in my account. Kindly look into the matter urgently and do the needful.
Thanks and regards.

Chanchal kumar, mb no [protected]

Sir/madam

I forgot my user id and password can you please send me my details on my e mail adress which is [protected]@gmail.com
I will be
Reirctc website is asking for email verification password when iam trying to open my account on existing user id and password. They have not given this password earlier. I am unable to cancel tickets. Kindly help

On 27-04-17 at about 22:25 I online booked a train ticket for joy ride from Darjeeling round trip for[protected]. In my first attempt the on-screen message showed that the bank rejected my transaction so I tried next time and it was a successful transaction . My ticket for Joyride from DJ to DJRZ was confirmed.( PNR NO.[protected]). But to my horror an amount of 1633.12( Rs 1600 for two persons ticket) was debited from my credit card. I contacted the bank customer care and they confirmed that an amount of 1633.12 has been debited twice under Transaction ID[protected] and[protected] to IRCTC-PAYTM between 22:24 and 22:30.
As, I have booked only 1 ticket for two persons(PNR NO given above), therefore would request to be refunded the extra amount of Rs 1633.12 which was debited in a transaction which showed that the bank rejected it.
Hope, needful would be done within earliest possibility.
NAME: SHAMSHAD ALI
ADD. 1/5A J.K.GHOSH ROAD BELGACHIA, KOLKATA 700037
MOB NO. [protected]
[protected]

We book tickets from hyderabad to chittoor and chittoor to ernakulam and return same, but due some health issues we cancelled the tickets on 14/4/2017.
The pnr is [protected], [protected], [protected], [protected]
O that i send mail to [protected]@irctc.co.in, and after i spoke to them they told that we already refund amount on 15/4/2017,
The ref no are[protected],[protected],[protected],[protected]
Total amount (Refund amount) for 4 pnr is 4720/-

So the can you please take this complaint and resolve this issue as soon as possible, it is an emegency

Good morning sir,

Please refer my previous same complaint.
I have irctc id, i. E. "alkanim".
Today also i tried to book tatkal at 11am, but as tatkal time start (11am), i out logout & message displayed, "sorry, please try again". Such thing happened three time between 11am to 11.03 am.
After 3 mint, i. E. 11.03 am, it allows me, but it goes tqwl 62 waiting.

This is my continuously 4th time experience.

It seems that irctc site has been hacked during tatkal period.

Kindly look after into the matter. So, i can able to book ticket, without paying 4 times charge to an agent.

Thank you
Yours truly,

Alka nimbhorkar
[protected]

Ticket fare is ₹810/-. A/c is not working. When we asked technician he is telling it's a train run train. If it's trail run why it is running and that too on heavy fare.

Seating is so conjusted. Heavy person can't event sit for a while.

Toilets maintanence is worst. Water is leaked outside is western toilet. No soap for hand wash. Smell is coming horrible.