Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Its been more than 15 working days that i have cancelled my ticket and didn't got my refund.

Date of journey
[protected]
PNR: [protected]
train no. 14310

Refund id: [protected]

Please look into this matter seriously.

Not receiving any response from you related to my problem even I have wrote you email before 12 days Please help me to solve my problem

As I was travelling in South East Railways, I found out that the standards of catering service is very poor, the staff does not disclose the proper rate charts or menu, they do not respond well to inquiries for the same, the food item is sold in the station outlets at a price more than the printed MRP, they do not provide a proper printed bill for the food items ordered. In case of inquiring about proof of rate like menu or bill, the staff starts behaving rudely

I booked 2 AC tickets from Bengaluru to Kurnool by train No.12786 for 10.06.17 and an amount of Rs.1145/- has been debited to my account in SBI vide ref no. [protected] though the reservation could not be processed due to IRCTC website failure. Similarly an amount of Rs.835/- was debited vide ref no.[protected] for the same train reservation in 3A though reservation could not be processed due to IRCTC website failure. request to refund the same at the earliest.

Ihad booked a ticket from nagpur to gorakhpur on 08 jan 2017. where in the status was waitlist and on 25 Apr 2017 I cancelled my ticket from nagpur to gorakhpur scheduled on 9 may 2017. The status shows amount refunded to bank but the same is not credited yet. the page on the irctc.co.in refund status shows that the amount has been refunded but i did not receive the same.pl help
Trans id no [protected]
pnr no [protected]
train no./name: 12592 / gorakhpur exp
date of boarding: 09-may-2017
class: third ac (3a)

An amount of rs.555.0 was deducted from my bank account for booking of train ticket of my son nelson hijam (Age-16years) for train no.12839, sleeper class; journey date:[protected] from howrah station to vijaywada station. For debiting the amount from my bank account in favour of the railway/ irctc the transaction reference sent by the bank is ref no icabfpoer4 for rs.555.0 on 30 apr-17 21:32. But inspite of such deduction and payment to irctc no information for booking of the ticket is received.
So it is requested to send the confirmation message of booking ticket or otherwise refund my money immediately.
Yours faithfully
Hijam debendra singh
Advocate

Sir/Mam
I have tried to book my tatkal ticket from Nasik Road to Malkapur of Train CSTM AMI EXPRESS 12111 on date 01/04/17 at 11.12 am. Through IRCTC OFFICIAL APP.

Second Sleeper ticket charges of Rs. 415+ service charge= total 423.59 has been debited from account successfully.
But I didn't get any type of tatkal ticket though there are availability of seats at that time.
I sincerity request you either issue me said ticket today or return my Rs. 423.59.
I'll wait for today.
Tomorrow I'll file charges against Rail Department, Related Officials in Consumer Forum and forward same to Hon. Min. Suresh Prabhu.
As I have proof of amount deducted through IRCTC Online ticketing.

Waiting for positive reply..

From: Prof. Dr. S. D. Palwe
Mob.: [protected]
Mail: [protected]@gmail.com
Fax:[protected]

I tried to book two Tatkal tickets on 01/05/2017 on Matsyagandha Express (12619) from Thane to Surathkal amounting to Rs. 1350. Even though Rs. 1361.50 (ticket amount + charges) was debited from my bank account, i didnt get any tickets. This is the 2nd time in 2 years that Railways has taken my hard earned money without bothering to give me tickets. This is utter robbery. Kindly give me my money back at the earliest.

Train number 16339 cst to nagarcoil started on 30april 12.10. The dustbins are not getting clear even after reminded for more than 20 times. No water available since last 4 hours. B1 coach suffering badly. Now we are reaching krishnapuram. Hope the work will be done. For confirmation u may check get in touch with me seat number b-1 42, 43, 45, 46.
The journey is started and even one night is just over but the availability of sufficient water is not there. Neither water filled nor the dustbins cleared. Even the same is brought notice to many tc which is seriously not attended. There many kids who are there in the compartment everybody suffering without water. If this is not related in another half an hour or the coming station at krishnarayapuram then we will pull the chain and stop the train.

While booking my ticket from new delhi to bhopal on 08/03/2017 amount was deducted from my account but ticket was not booked and i had also talked to consumer care many times but still nothing is done about my refund
I had mailed to irctc about that with statement of bank that refund is not credited in my account but nothing is done
Please sort this out as early as..
User id :- kt900
Mob:- [protected]
U can also talk to me about this on my mobile no

Hi,

Please activate my irctc account diya29
It was deactivated by IRCTC.

I am supposed to travel on 25th may and need to get the printout of the same, which I will not be able to do incase of deactivated account.

I called up the IRCTC Customer care number and also logged my ticket using [protected]@irctc.co.in, but havent got any response yet.

Please help.

Thanks & Regards,
jyoti verma

I have cancelled my tickets on irctc on date april 28, 2017. Till now, amount is not refunded, neither credited into my account.

Here are the details:

—
Pnr no. Booking transaction id cancellation transaction id
—
[protected] [protected] [protected]
[protected] [protected] [protected]
—

I am requesting irctc to refund back amount.

Regards,
Kunal shah
Email: [protected]@gmail.com

Non co-operation from local vendors
Dear sir I m travelling by nizamudeen express train no 12645 there is no canteen in this train so the local vendors selling them like water cold drink tea more than normal rates
My pnr no is [protected] and seat no S2-71 contact no-[protected] passenger are facing this type of problems regular basis because they have no choice rpf also unable to control this when I told this matter to rpf person he told me he can't help me in this matter why should passenger pay more than normal rate for tea water and cold drink take a serious action in this matter and call my no-[protected] Right now train is Vijayawada station

My complain is against the IRCTC approved Kwality Caterers. During my journey from Harmoty To New Delhi, started from 18/04/2017 in Naharlagun-New Delhi AC express I have charged rupees 130 by the Kwality caterers for the lunch instead of it's real price rupees 55. I want to also add that the quality of the meal was worst. And I felt very ill after taking the lunch.

During this journey I was in train no-22411
And was seated in coach no. B10 and birth no.66.

So I am requesting you to take some necessary actions against them.

Thanking you.

I have enclosed the copy of bill.

When making payment there was no option to make payment via idbi bank, it was there before, idbi does not charge transaction fees,. This way poor people have to open account in other bank and pay transaction charges to book tickets on irctc, however i can make payments using idbi but i have to select first paytm and then select idbi as option using this option i can make payment using idbi by paying transaction charges.

I was booking a Railway ticket from sultanpur to ndls using my Net banking payment paid successfully but my ticket is not generated.
After that I checked my account there were reduce my balance of RS. 2611
I am trying to calling irctc's helpline number but there is no response.
what should I do.
I want my money back asap.

Thanks&Rgrds-
Danish khan
journalist
kabir times

Name -Krishna Kamesh, irctc user id -krish_2146 mobile no - [protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com but my original correct ID is [protected]@gmail.com. Kindly I apologise for entering wrong email id and support me to change the correct id or change by yourself

Hi,

On 26th April 2017 I had been to Bangalore city railway to drop my wife as she was travelling to Hyderabad.

As we reached late to station around 6.20 in evening.i forgot to take the platform ticket.

Later when I was going out of the platform I was checked by the tc for platform ticket and I had no platform ticket.. and I was fined 310/- which I paid.

However I asked ur tc who wore black blazer to display his I'd card. He kept on denying it and abused me and grabbed my collar and beat me. I asked his name he mentioned "tulsidas" I don't know if it's true or not. Somehow ppl gathered and made him to calm down and he kept on abusing me just to display his I'd card as he was behaving very unprofessional from the beginning. He was not fit to be a tc with his mannerisms.

Kindly Reqyest you to take action and make sure tc behaves properly with people every one who doesn't have platform ticket or might have missed due to hurry are not thieves or robbers. Ask him to learn to differentiate people and behave properly. Even after paying fine he cannot grab my collar and beat me. This could be a police case against him.

Booked ticket history
Last transaction detail
Transaction id: [protected] pnr no train no./name: 11097 / poorna express
Date of journey: 01-may-2017 date of boarding: 01-may-2017 class: sleeper class (Sl)
From: kasaragod (Kgq) to: aluva (Awy) boarding: kasaragod (Kgq)
Resv upto: aluva (Awy) quota: tatkal (Tq) ticket type: e-ticket

These are the details of the transaction i kindly request to refund if ticket confirmation is not possible.

I booked the tatkal ticket through my irctc account with transcation id:[protected] on 29th april, 2017 on 11a. M. Payment was made through my bank account. Payment transction was confirmed during booking, but its not showing in my irctc account'e ticket booked'. Please send the booked ticket to my account so that we can take print of the same and travel.
Thanks.

Dear sir,

My self prem singh i have cancelled ticket location. From jaipur to mumbai.. On 22, april 2017 and refund for the same still not received in our bank account.

While checking refund status on your portal. It shows it is refunded already. But in actual it is not received in my bank account rs. 3095
Kindly look into the matter and do the needful. Also please find below details of transaction done. (Screen shot) for ur reference