Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a Tatkal sleeper class ticket from Bandra Terminus (BDTS) to Ahmedabad (ADI) for travel on 28-4-17.
Transaction Id - [protected]

Paid through Net banking option of HDFC bank.
The transaction ID is showing in the Last transaction details screen with the Booking status as SETTLED.
After clicking in the ID, no PNR number and passanger detais are available.

The amount of Rs 416.50 is debited from my account.

Please guide how to get a refund as the ticket is not generated as their is no PNR number and passenger details visible.
All the contact numbers provided by IRCTC website are not responding.

Thanks in advance for the help.
Regards
Alka

I have booked the Ticket from IRCTC Account on 26th April- 2017 from my debit card and i was not successful, after that i checked my UBI bank account and there was RS 1893.25 P debited from my account.

Kindly tell me how to get my money back

Regards
Aditya Singh
[protected]@gmail.com
[protected]

It's more than 7 working days that i didn't received the refund of the following cancelled tickets.
The tickets was cancelled on 17/4/17.
And i didn't received even a penny.
Refund amount should be 525+525=1050
Pnr [protected]
Train no. 12205 ndls to ddn
Date of journey 19/4/17
&
Pnr [protected]
Train no. 12206 ddn to ndls
Date of journey 22/4/17

1. Pnr:[protected], train:12417, doj:24-04-17, sl, ald-ndls, dep:21:30,
Raj kumar dubey, wl 91,
Fare:375, sc:0.0+pg+ins

2. Pnr:[protected], train:12417, doj:24-04-17, sl, ald-ndls, dep:21:30,
Anuj kumar, wl 161,
Fare:375, sc:0.0+pg+ins

Both ticket was booked by e-ticket but on the date of journey did not confirmed

Now i m waiting for refund my money.

I have not received my tdr refund till now. Please take a action against on it.

Cancellation id-[protected]
Pnr number-[protected]
Date of journey 14-mar-2017

Tdr status cr registered
Tdr filing date 14-mar-2017 15:00:21 hrs

It has been more than 4 months now but the status is still the same. Its really pathetic that the service is getting degraded.
Please refund my amount asap.

Hello,

I booked ticket at Mumbai Express from Mangalore to Thane on 25th April 2017.
PNR:- [protected]
Seats:- B3- 58/57/ 60 & 61
The services provided in train was average, however AC for the specific berth was not working.

I with other passengers raised complaint against it to TC and Ac mechanic, however we didn't get appropriate resolution. Mechanic claimed that there are some issues with the compressor of B3 berth and it will take time. We reached to our destination, however it wasn't solved.
We travelled in 3rd tier AC berth which was worst than sleeper, as there was no ventilation due to fix window.

We paid approx 1, 500 per seat for AC, which was't provided. Could you please assist how can I claim my money back? I trust Indian Railways, however can't spent my money purposely without any services, paid in advance.

Anticipating your response.

Sir, on 12 april 2017 i was booking train ticket for two adults from gorhaul (Grl) to ranchi (Rnc) to travel on 14 jun 2017 and paid the booking amount of rs 1816.85 but irctc didnt book the above mentioned ticket and booking amount of rs 1816.85 was deducted from my idbi bank account which i have not received so far. Kindly do the needful//thanks//

I had boarded Viswabharati Fast Passenger on 23/04/2017 which departed fromHowrah station at 4:40 pm and was scheduled to reach Bolpur station at 7:35 pm (PNR [protected]). Due to severe storm on the way the train got delayed. It was even halted at Burdwan junction for almost over 3 hours (9:15pm-12:50pm). It resumed journey but shortly came to another long halt a little before Talit Station (the next station after Burdwan junction). Several other trains on the same route were allowed to pass though. On multiple queries we were ascertained that although it might take a bit longer, the train would certainly assume its normal course of journey but it did not. At around 2:40 am suddenly the TT in our compartment viz. C1 declared that the train wont go any further. We had no other way than to get off the train with our heavy luggage and wait at Talit station to board Kaviguru express. There was an elderly lady too who had to bear the brunt of the irresponsibility of the railway authorities.
In this respect as a solution I just request the authorities to take necessary steps so that a train is not cancelled en route and even in extreme situations passengers should be intimidated about the cancellation of a vehicle en route and measures should be taken to help them board another train on the same route. Also, I would like a refund of the fare from Burdwan junction till Bolpur Station as a least compensation for the harassment caused.

My ticket booked in 2nd at from madurai to chennai. Train no 12641 date[protected]. Pnr [protected] seat no 46. After paying for 2ac i was provided the least quality birth.. Near the door with no space to sleep and no access vents with shabby smelling sheets and curtain. Since i board the train at 12pm i have little option to complaint. Is this the way railway earning looting the customer. Need a solution for money and the discomfort costs.
Anoop. V

I had cancelled my 3 e-tickets on 7th april 2017, pnr numbered [protected], [protected] and [protected] respectively.
Out of these, pnr number [protected] (Refund amount rs. 220) and [protected] (Refund amount rs.530) have been refunded successfully on 9th and 10th april 17 respectively.
The third pnr [protected] (Refund amount rs 530), is still not refunded even after 14 days of cancellation and there is no update on it yet.
I have made a complaint on helpline number and mail as well, with ticket id [irctc #5631593], but there is no response from irctc and refund is yet to be made.

Dear sir/ madam,

I was trying to book the train ticket from singrauli to lucknow on dated 19 april -2017, the said amount inr 1097.25 was deducted from account hdfc bank - branch lucknow through my debit card, but ticket was not generated.

The booking ref number is -099711.
If any else information or document required will provide you the same

Id-vaibhav. [protected]@gmail.com.

Rgds
Vaibhav pathak

Sir/madam,

This is a request to provide jain food drop box option in the trains serving in house food. Do not get jain food in trains like shatabdi or similar trains where food packets are prepared in advance. I have faced similar issues many a times and when request the railway attended, they inform that food is already prepared and cannot adhere to our request. So if jain food option is provided, they can know in advance and prepare jain food.
Even international airlines serves jain food worldwide. Kindly consider the issue.

Thank you

Name - - balla swamiji irctc user id - bswamiji mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I had tried to book tickets for my parents on both the occasions i.e. for 22nd August and 23rd August 2017 for the occasion of Ganapati festival,
However I was not able to book the tickets for the both the occasion and the money was too withdrawn from my account,
Is there some kind of fraud or scam been conducted do please let us know as I am fed up of this situation as both the transaction were failed within 2 minutes
8am portal was open and 8.02 am the portal showed me transaction error even though all details were filled correctly
this happened with me for 2 consecutive days
Do please let us know if there some kind of scam been conducted so that I would think twice to travel by train next time.

Hello sir/ ma am

Kindly help to me my user id or password i have no idea user password or i am trying new user is not creat already email id or phone number is use.
I have no idea is security question.
My user id or password again send my email id.

User id recovery or password.
My email id is : sachdeva. [protected]@gmail.com
My contact number is [protected]

Reagrds & thanks
Binny sahdev

I booked a ticket for ANVT to PNBE for 23rd april. PNR is [protected]
I got a waiting tatkal ticket. As far as I know that waiting tatkal gets automatically cancelled.
So I didn’t cancelled it when I saw that chart was prepared and still my ticket was waiting.
But now here I m not getting any update regarding cancellation or refund.
Please help. I want to know when I will have my refund

We have traveled to wardha from pune on 21 april 2017 by ajni superfast express first their was a big dely due to ac not working properly after a long period 0f around 2 -3 hr train started but during the journey again the ac stops working and their was no fan also available for the passenger some old age people who felt some breathing problem also and bp problem during the journey i request the concerned authority to kindly check the problem and fix it so that it should not happen again

I have cancelled my journey tickets on 08/02/2017 vide pnr no. [protected] and transaction id [protected] but unfortunate to mail to your good office till date i have not get back my refunded amount to my concerned a/c.
Details of tickets;-
P n r no. [protected]
Transaction id;- [protected]
Train no. 12704 (Falaknama exp)
Date of journey:- 10/02/2017
Date of cancellation:- 08/02/2017
Journey from secunderabad to howrah
No of passengers:- 2 (Two),
Class of tickets:- 2ac

Please credit the amount with immediate effect under advise to me.


Birendra nath roy
11, rabindra nath tagore road p. O.- panihati,
Kolkata - 700114.

Before ewallet registration i added 900 inr into my account... Then i saw registration is forbidden during the tatkal period (May be main reason for this they have only 16 bit application server) then when i registered next day on ewalled my 900 was gone! When i called at cust care they said there is nothing to do you have to register before adding money... Which kind of service is it? If matter is like this then why can i add money before registration? You know what im saying??

I had visited cuttack railway station today at about 11 pm and had visited a vendor namely s.r.foods having avm stall no. 2 where i purchased a amul cool having mrp rs 18 but i was charged rs 20, purchased a tea priced at rs 7 but was charged rs 10, purchased a coffee priced at rs 7 but was charged rs 10. When questioned i got only explanations from the vendor staffs.
This is highly ridiculous