Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

This is my ticket ID from IRCTC care [IRCTC #5429452].
I got Id on 23rd march.
From few days my account is not working in IRCTC.
I have planes to travel but I am not able to book the ticket.
I hope some budy will help me here
I like to travel by IRCTC but i am faced with a problem.
Resolve this as soon as posible....

Sir
I booked my births for going to mumbai on 1st if april and back to delhi on 8th of april on rajdhani express under pnr no. [protected] and [protected] on 23rd march at around 10.20 pm. I requesged for lower births on by both requests as i am 63 yrs old person and cannot climb on upper birth. But to my surprise i was allotted both the side upper births nos. A2/54/side upper & a4/36/side upper. Your chart was showing more than 50 seats...

My IRCTC account got suspended without any prior notice.I mailed them, called them, mailed PM office, none of them bore fruit.I have no idea whatsoever why this happened.I am almost a regular customer of IRCTC.I travel almost every week.
Kindly reactivate my account as early as possible.It is being increasing difficult for me every passing day as I work outside my home state.

PLEASE REACTIVATE MY IRCTC ACCOUNT AS EARLY...

Payment of rs. 791 has been deducted on POS SBIRCTC at IRCTC txn#[protected], but unfortunately the transaction in process stopped in between annd failed. Payment deducted from debit card.Pls refund my payment to the account. I tried to book tickets for toy train from kalka to simla but in vain but payment of rs 791deducted .so pls refund the same.
.Thanks Rajeev Verma...

The water shops maintained by fontus company at Amritsar railway station are not accepting 10rs coin deeming it illegal.kindly look into the matter .It is causing great inconvenience to the customer.also the man alloted with the duties is not returning change money back to the customer.We have faced the problem on Sunday Morning 10.37 am 26th march...

I am jitesh arora. I am travelling from chandigarh to madhurai express (22688, 12688).
There is diversion of train from vijaywada( BZA) to KATPADI (KPD) i have to go chennai but no information about diversion of route den tell me what should i do
I want my money back for this happened to me. My pnr no is [protected] oherwise i wll case in court for all this
My exam n my full night will exposed...

I am a passenger of train no 22416. I need to report that the pantry is charging their own charges for food
I.e
Breakfast- 50
Lunch- 100
Dinner-100
Even though IRCTC has published the rates for food online. Please look into this matter with urgency as this has been going since a long time. When I ask for a rate card they say that it is not available or can't get it now....

I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
RefundID : [protected]
Refunded Date : 22-Mar-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG....

सर मैने अपने irctc personal account से एक टिकट बुक किया था जो नई दिल्ली से इलाहाबाद तक दिनांक 02/03/2017 का था जो मैने 01/03/2017 cancel किया था जिसका पैसा अभी तक हमारे account मै नही आया है मैने कई आप के costumer care पर...

Ticket booking date 08-Feb-2017. Transaction failed but Base fare plus surcharge charged to my Credit card. Refund also came back to my card on same day but only base fare. Surcharge of Rs 77.52 is lost in between. IRCTC states ICICI Bank would refund. ICICI Bank denies it telling merchant IRCTC should refund. No action from either parties on the gap amount of Rs 77.52....

I am traveling by 13006
The food prices are high and not according to the irctc rate card. Tea is charged at rs 10, veg meal at 90. Whereas the rate in irctc rate card is very low. On asking the person abt the reason, they say that we are asked by higher official to take this prices. All the items are over charged. No one in pantry is willing to show the rate card. Why the items are overpriced? What's the use of rate card being circulated...

Dear sir/madam, I booked train tickets through my irctc online login and I travelled with my booked tickets.After few months I noticed that my account was transferred to irctc next generation.In that next generation I am unable to book my tickets through online and shows your account was suspended . From that I am unable to book irctc online tickets. I don't know why?I find very difficult for booking .Please release my account and help me...

Dear sir/madam
My irctc user id is vbalvant
This account is suspended... Please this account is reopen...
I m use this account is last 8 years..

My ticket id[protected]feb-17)
My ticket id[protected]feb-17)
My ticket id 5283872

[protected] many time call for this number he speak to hold 2 dyas.. Replay to 2 days... Last 30 days no replay for this complain releted
br...

Transaction ID: [protected] Train No./Name: 12134/MUMBAI EXP PNR No [protected]
Date of Journey: 29-Jan-2017 Date Of Boarding: 29-Jan-2017 Date of Booking: 07-Dec-2016
From: MANGALURU JN (MAJN) To: MUMBAI CST (CSTM) Boarding: MADGAON (MAO)
Resv Upto: MUMBAI CST (CSTM) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Ticket Amount:1080.0 Ticket Type:E-ticket

TDR Details
Reason For TDR: Train...

On 22nd Feb, I booked ticket from Chennai central to Adoni and i pay the amount through IRCTC e wallet and the amount(405 INR + 405 INR) deducted 2 times with the same transaction ID but it is not refunded. it refunded only one time(405 INR) and another time i didn't get the amount. I will share the transaction details. please follow up. This is the transaction ID BOOKING - Txn: [protected]. I will share the screen shot of my irctc e-wallet...

I was booking tickets through IRCTC website on 14/03/2017 the amount payment was deducted from PNB debit card but PNR was not generated and reservation failed.As per your website the amount has been refunded back on 16/03/2017 to PAYTMAG but yet is not credited in my account.Kindly guide me what to do.The details are as follows
1.transaction id [protected]
date 14/03/17
transcation type failed
amount 6220br...

I booked two tickets on 07/03/2017 but it didnt got booked. it got cancelled two times ans money was deducted from my account to times. i still havent got my money back. and when i check my irctc account it shows that it got canceled two times but i havent got my money back. There are two transaction id in one it shows that payment is settled and in other one it shows payment failed. But i havent got my money back. 1st transaction id - [protected]br...

It is intimated that I Sandipan Chattopadhyay booked a ticket through IRCTC Mobile App on 10 Mar 17 as per the following details:-

Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 12259 / NDLS DURONTO
2. However the same ticket was cancelled through IRCTC app on 11 Mar 17. I got a confirmation mail from IRCTC saying that the refund has been done on 13 Mar 17 and the refunded amount is Rs 6195/-....

I had booked 2 tickets for 2 senior citizens i.e. my parents from Hathras Jn to Howrah Jn and return journey in 12312 Kalka Mail on 18.03.2017.
But I did not get the concession for senior citizens as I have got previously.
I have mailed to [protected]@irctc.co.in thrice and called on the landline numbers given on the irctc website.
But I have received no response either on mail or on phone (either it is busy or no response).br...

Sir,
I booked my e-ticket through IRCTC on 5/12/2016 for the date of Journey 6/12/2016 in Tatkal Quota Journey from Patna to Anand Vihar Trm by Train No.22405 (BGP Garib Rath), PNR No.[protected] and Name SANJEEV KUMAR. However the train was late more than 3 hours on 6/12/2016. Due to this i cancelled my ticket at 19.50 hrs on 6/12/2016 but still as on 21/3/2017 the TDR amount have not been refunded to my account after 90 days. br...