Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Today at 11.10AM, I tried to book a ticket for my wife's (DHANALAKSHMI N) travel from Bangalore to Chennai in train No.. 12658, CHENNAI, MAIL twice. . Both time, Rs. 367.45 has been taken from credit card, but ticket has not been booked. Because of this, my wife experienced lot of problems. The amount Rs. 2 x 367.45 = 734.90 may kindly be refunded to me immediately.

With regards,
NAGARAJU. A,
[protected]...

The vendor is NOT SELLING approved drinking water which is Rail Neer in this train. Right from CSTM (where we boarded the train), they kept on saying that their Manager has informed them that they have run out of water.

Then I asked for the complaint register and they refused to give it.

Then I complained to the TTE, in whose intervention I got one bottle of Rail Neer.

But this did not stop here,...

Irctc website and service both sucks as before - No improvements !!!
Idk what the heck Incharge is doing if any one want to travel and it's urgent he can't get just one ticket if he tries in tatkal it goes in TQWL in just Four minutes .I don't know who the hell is so fast.Tatakl booking time is 10am In first two minutes the **** server of this site doesn't and after two minutes all available seats changes into TQWL...

I have booked an e-ticket from IRCTC to travel on date 19/10/2014 via PNR no [protected] on 12361 ASN CSTM SUP EXP (whose Sch. Dep. was 19/10/2014 19:45 hrs.) which was late more than 3 hours and actually departed on 20/10/2014 11:10 hrs. I filed TDR at 20/10/2014 09:48 hrs. Firstly CR refund only half amount stating below the status of my complaint. With reference to complaint no. W/CR/BB/[protected] it was mentioned that "As per record available...

Hello Sir,

Please find below the details of cancellation:- Here they are showing amount refunded, but i have not yet received the amount

I have already mailed 4-5 times to IRCTC all time getting new ticket ID. but but i have not yet received the amount.

My last ticket ID [IRCTC #5221481].

Transaction ID:[protected] PNR No [protected] Train No./Name:12649 / SAMPARK KRANTIbr...

Pnr [protected]
Traveling from Vishakapatnam to Hyderabad by train no 18509 . Ordered veg biryani from the pantry car. As per waiter, it was rs100/-. Had doubt and asked for price menu. Replied he does not have it and the manager has it. went to pantry car and asked for it but did not receive it instead was offered free food. I insisted for the rates to be displayed in the car. Later he showed the chart which was supposed to be displayed....

It's been more than 20 days I have cancelled 4 tickets, and I am still waiting for the amount of 3 tickets to be credited back to my bank account.
I have send multiple e mails to care @irctc.co.in, with the bank account statement.But there is no reply from Irctc side.
I am sending you the images of account statement and tickets.The same has already been forwarded to Irctc but there is no reply from the other side....

I was booking ticket for myself for the rajdhani 12957 from ahmedabad to new delhi for 14th of march. 2187 indian rupee got deducted from my account but ticket did not got booked on 08/03/2017. i request you to solve this problem as soon as possible.

NAME : MANIKANDAN T
AGE : 21
GEN : MALE
DATE OF JOURNEY :08/03/2017
ACCOUNT NUMBER [protected]
transaction id :IRCTC Dir/[protected]/[protected]...

Yesterday 8 march i was booked 1 ticket 3times o[censored]jjain to bhopal train no 19711
My amount was deduct 3 times but always boking failed
So where is my money
Paytm wale is also saying plz contct
Where is my money and where i get money
I m very small person plz refund my money
I m doing online payment thru paytm wallet
Plz give my money on atm or on my account
Plz contact me i...

Hi,

I booked train ticket in irctc.co.in website on 08th March, 2017 under the Transaction #[protected]. I use the Paytm net banking option to process my payment.
The transaction got failed and the ticket was not issued but the amount Rs. 6401.50 got deducted from my Indian Bank account. Kindly arrange for the refund of the same amount and advise me for further course of action in this regard. Please note that...

Sir
I, Rahul sahu, had booked a ticket for my sister Miss Swati Sahu, the date of travel of which was 3/1/17 from habibganj station to nizamuddin station with generated PNR number [protected], but the train was running late by more than 12 hours, so I filed TDR for the same ticket due to late running of the train on 3/1/17 itself way before the departure of the train from habibganj station, but till date I have not received refund of...

Sir Sihora road railway station cycle stand vender is taking 3 times extra amount declared by the railway. He also take a advance amount without any receipt. No body is taking a action against him because he gives a money to them. We have also complaint in your twitter account and Sihora station but there is no any response till now.

Sihora up downers sangh...

I booked ticket from my IRCTC account by using SBI net-banking for 3 people in one ticket. IRCTC Commission deducted twice with same narration. This is not a good practices to loot customer. For more detail, have a look in added photos.
Hope my extra amount will be refunded soon with proper action taken against them.
For more details write me to [protected]@gmail.com...

I have cancelled my ticket on 07/02/2017 but till date (08/03/2017) refund has not been credited to my account. I had a several talk with IRCTC's customer executives and mailed my bank account detail on two occasions but nothing improved.

After attempting on several occasion, when I felt first level customer care executive may not be able to resolve my issues, I therefore requested them to provide me the contacts (phone no....

IRCTC suspended my account(user id: pvnram) in Sep 2016.
I have been writing to them to check manually what i have done any why they deactivated my account.
They are sending standard answer-- that some auto filling is done.
I did not do any autofilling except standard autofilling allowed in IRCTC which it provides when booking a return ticket.
IRCTC in its efforts to eradicate fradulent customers is ignoring looking...

We were at the station to board Begumpura at Jammu Station on 5th March'17. My father of 67 years of age was running on the platform while I was accompanying my mother and my 8 yr old daughter. As far as I know if the driver or the guard see a passenger running they have to stop the train immediately. That is why they have been provided with a walky talky.

The guard saw my father but did not stop the train.

We...

The transaction had been made on 24th February, 2017 for booking a railway ticket from Allahbad(ALD) to Klayan (KYN). The ticket had been booked for 03 person with train no. 11062 (DBG LTT Express) & generated PNR no. [protected] and total fare amount is Rs. 1635/- (Rupees One thousand Six Hundred Thirty Five) but amount deducted to my account is Rs 1703/- (One Thousand Seven Hundred three) which is Rs. 68/- extra from my actual total fare.br...

I booked a sleeper class ticket vide PNR No. [protected] and Transaction ID [protected] a ticket from Varanasi to Ajmer in the Train No. 19408 BSB ADI Exp on 25.02.2017. The Train was cancelled at the last movement without any pre intimation and alternate arrangement.

I and my family faced lot of problem and the journey was completed by road. In view of the same necessary refund with compensation to be paid at an early date....

Name - PRABHAKARAN K irctc user id - prabha95k mobile no -[protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com my original correct ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

I have Cancelled my ticket with PNR Number: [protected] on 9 February 2017. The refund amount of Rs. 4740 is not refunded yet.
Sent email to [protected]@irctc.co.in on 01 March 2017 and on 02 March 2017 with ticket ID [IRCTC #5269115] and [IRCTC #5274833] respectively.
the ticket is booked on 31 January 2017 and cancelled on 09 February 2017.
screenshot of the statement of account is attached below.
Name: Bijo Georgebr...