Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Team,

This is regards to purse theft from sleeper coach during journey at just before agra cant railway station on 25.02.2017 2.15AM.
Name Akanksha Mathur PNR NO. -[protected] DAKSHIN EXPRESS

Goods details
1. Samsung galaxy j2, 6 Dual Simm (SM-J210FZKDINS) smart phone
2. Gold mangalsutras - 2nos.
3. Gold Rings - 2nos.
4. Payal - 1set
5. Cash - 3000/-
6....

Respected sir/madam,
I tried to book 3 tickets from CSTM to Howrah on the 15th of February via the online booking process of the IRCTC. The tickets went unbooked, however the money was debited. After that started my tiresome correspondence with the IRCTC authorities. I tweeted to them, mailed them a multiple number of times after which they acknowledged the goo[censored]p. On the 21st they mailed me that the money had been refunded to my...

Please find the feedback number "GAX[protected]" I have raised in IRCTC website for the Food quality and Food over pricing. However there is no matter mentioned in the Feedback resolving but the mail has been sent stating that it is resolved.

How is it resolved ? and what is the precaution they have taken. And when I see the status of my feedback status it is showing as No Data Found...

Subject : PNR No [protected], Date of Journey-17/02/2017, Delhi to Amritsar via Train NO 18101

sir i booked a e ticket form the day 11/01/2017 which PNR no mention in above the subject. that time ticket booked in waiting ticket. and the date of journey still ticket are on waiting status, which automatically cancelled from your IRCTC side. i am not cancelled that ticket. My question is this if their in nothing mu fault then why...

The complaint is about the terms and conditions of IRCTC, the railway service providers.

The complaint is specific to the refund rules in case the train is delayed for more than 3 hours due to any reason and to compensate the passenger for the inconvenience faced due to such delay.

The refund rules states that if the train is late for more than 3 hours than the passenger can claim for a full refund if he has...

I had booked an I-Ticket on IRCTC website on 20th Feb for journey date 24th Feb. Today is 24th Feb and I have still not received my railway ticket for my journey scheduled for tomorrow morning.
I called IRCTC 24x7 customer service twice. The first time they provided me the Overnite Express courier contact number to track my ticket. The number provided is switched off since. The second time I spoke with IRCTC 24x7 helpline, they said...

I am frequent traveler in trains. On[protected] i travelled from Hubli to Bangalore in Janasathabdi train. I purchased veg biriyani whish is tasteless and the raitha supplied is with watery curd with two onions and one daniya leaf in small quanitity. the Water selling vendor once came before starting train and didnot turn up to three hours of journey, the passengers them self went to the vedor who is in d5 compartment to collect water. all...

I have submitted my TDR for not travelling due to train late for more then 3 hours( PNR number [protected]), but my TDR closed as "Passenger has Travelled" and i travelled on next day with PNR#[protected]. (screenshot attached for Reference)

more than 20 days have already been over and Refund has not been given by Railway IRCTC Team. IRCTC Team team is not responding my mail.

Kindly look into the matter and give...

Few minutes back i tried to book tatkal ticket from sbc to tvc ..i tried three times ..everytime i got the same error "No seats available. Transaction dropped".

Money debited from my account 3 times. When will it be credited back to my account? Ticket charge service charge everything gone. No ticket booked as well.

Why this is happening? My plan to go to my place also dropped due to this as i cannot get ticket...

I logged into my IRCTC account for booking a ticket, I filled the details and then clicked "Next". Instead of landing to the payment page, it landed to some others user's account. It was showing confirmation tickets that the other user booked.
I logged out of that account immediately. This seems to be a major issue, Please check.I also have a screenshot of that....

We have booked a train for the journey on 26th february from sealdah-rajdhani express towards delhi from kolkata. The payment for the booking has been done but it is not showing that train has been booked. My irctc id is dinesh664 and email id is bablipandit. [protected]@gmail.com. On the website the transaction id - [protected] can be seen but not the confirmation of train booked. The payment has been done through sbi account of babli pandit....

Dear sir, i have booked ticket on my irctc id but some personal reson we canceled ticket but not credit money at my bank a/c.
(1)can-id- [protected], pnr no-[protected], amt-200
(2)can-id-[protected], pnr no-[protected], amt-220
(3)can.-id-[protected], pnr no [protected], amt-2980
(4)can.Id-[protected], pnr no-[protected], amt-100
I am login my id and check refund status thats showing refunded...

Dear sir,

Please remove my mobile number from Indian Railway Catering & Tourism Corporation. I want to create an other user id So please remove my User id on Indian Railway Catering & Touring Corporation
I am very Requested to you Please remove immediate my User id on this side.

My User Id-RAMJAG50
My mobile -[protected]
My email [protected]@gmail.com...

Sir,
I got online waitlisted ticket which was not confirmed till preparation on chart. i paid rs 135/- but refund was done only rs.75/-only.
Detail of ticket:-
Pnr - [protected]
Date of journey: 12 feb 17
Train no.-12481
Transaction id-[protected]igaatyppl0
Refund transaction id-100000741923737000001436ixgabrwnq7.
Contact number: [protected]...

I was booking a ticket on 21/02/2017 from Varanasi to Lucknow in the BSB BE Express.As I was booking the ticket after the whole process the transaction was not completed but the money was debited from my bank account.After that I tried to contact the IRCTC through phone and through email but there was no reply from there end. The Transaction ID of the process is [protected]. I am also attaching screen shot which is being displayed on...

Dear Sir/madam,
I tried to book a ticket from lucknow(lko) to yesvantpur junction (ypr) in the reservation timing at 23:00 under sleeper coach but after proceeding with the payment. the fooloowing message popped up "unable to complete transaction" Despite this funds were deducted from my credit account 3 times. There is no record of this in the Booked history or transactions.
My irctc account username is- A7M8I6T
Date...

Dear sir,
I had booked one reservation pnr number[protected] counter ticket number 56008224 to travel by 12452 shramshakti express from ndls to cnb on 20/2/17 with family.
On 20/2/17 there was a train accident/ derailment near tundla junction. On 20/2/17 when i reached ndls railway station to start my journey by 12452 at around 11:30 pm, my train was delayed / rescheduled to start at 4 am/6 am. Being greatly perturbed due...

Sir, i was traveling in kochuveli exp in S4 coach started from sbc on 18.02.17 and next day 19.02.17 morning near Cherthala TTR came and asked ticket details and i have provided the details after that he sat in front of me and started to ask about family details and disturbed telling unwanted jokes. and asked me the facebook id and phone number when i refused to give the details of my personal same time one person came and asked some details...

Hi. I booked ticket for my family members with 82841 (BBS to KJM) special train with PNR no. [protected]. Cancelled the same as I had berth preference of lower berth for both my old parents. But after the transaction is done I am getting confirmation o[censored]pper berth. How on govt. Sites such issues happening on customer inconvenience I am unable to understand. Now I have been charged 50% cancellation fee, that is 2850 which I want the refund.br...

Dear Sir,

I was cancelled my e ticket Ticket is cancelled but money is not refund in my account.and status is showing refunded in irctc account now what to do for my money plz help asap/ i tried to call [protected].but no any response on this number.i also send mail but no any response i am worry about my money ..where is money sir plz help me .
ticket details given below kindly shutout my issue.
PNR No [protected]br...