Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir i cancelled my ticket on 28th december 2016 but its about 2 months since i dont get my refund back i emailed to irctc customer care but they all are only manupulating instead of help. I also called to customer care they also dint help meminstead they keep my call on hold and then cut my call. I tried many times but i dint get any fare response
Transaction id is [protected]
Pnr no. Is [protected]
Date of journey...

I tried to book tatkal ticket on 13th of fab but ticket booking was failed and they dabited money from my account and its 15 days past and i didnt got my money back...IRCTC customer number is not reaching and they are not replying of my mail. i dont know what to do. they deducted 485 for railway ticket and after that extra charges for the swrvice which is 11Rs and the main thing is they didnt even provided the service....

I have reserved a ticket for Yasavantapuram Express from Samalkot Junction to How rahman in train no. -12864, berth no. -3 4 and 5. PER NO. is[protected] and date of journey is 02/03:2017. Right now I am staying at Vizag, so I want to board in the train from Vishakapattanam station. I have come here with my family for tour purpose and it will be very difficult for me to board from previous station. I compelled to book tickets from Samalkot...

We have filed TDR on 16th Jan and reference no is [protected] for PNR no: [protected] and still it is in CR registered status

Railways rescheduled the train delayed by 10 hours for a journey of 6 hours and caused lot of inconvenience to passengers. They did not process the TDR even after 50 days. No response to mails. Kindly see that my refund is processed soon and amount refunded....

Dear sir
We boarded at patliputra station in train no 12423 berth no b6-65 and 68. We have been charged rs 340 for catering services but dinner not provided and told that dinner is not provided to passengers bording at patliputra station
Only water bottle provided please refund the rest amount and take action against the vendor
With regards
Kamlesh kumar...

Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted without booking ticket

2 Reviews
As Askari Rizvi on Feb 26, 2017
Mark as Resolved

I was booking tickets for 2 adults who were willing to travel from jabalpur to nizamuddin station and payed the booking amount of 1459 rs to irctc connect through paytm ... Paytm transferred the amount to irctc which was recently added to paytm...

Dear Sir/ Madam
I tried e-ticket book on[protected] from my irctc account- ID:-Aamirmoon for Train No-12864/YPR HOWRAH EXP, From: YESVANTPUR JN (YPR) To: KHARAGPUR JN (KGP) for[protected]. At last step, online Kotak Mahindra Bank payment given OTP shows Ticket booking FAILED(Not Booked), but an amount Rs: 721/- deducted from Kotak Mahindra Bank account. Date of Booking: 28-Feb-2017
Date of Journey: 14-Apr-2017 Date Of Boarding:...

I booked one Ticket from KANHANGAD to THRISSUR ( Train no - 16348) on 20/02/2017 on the internet but the transaction failed due to system fault at the IRCTC App. The amount of money amounting to Rs. 193.93/- was, however, debited to my SIB account. Their failed transaction ID is [protected] dated 20/02/2017.

So please do the refund to my respective aaccount.

SHINO BABU
PH : [protected]...

I was trying to book my tickets on urgent basis through tatkal but for the consecutively 3 times my debit card is decline by irctc which i have used.
they were SBI and axis card both are active but i dont why debit cards getting rejected for tatkal only.

Because of which i could not go for my uncles funeral.
This is very serious matter for me and suggest to response to this query not with your regrets but with...

Me mahnanda express p. Saffer kr RHA tha. Vha mene panty se khana mngwaya toh men's price pucha kitna h. Kehte 120 rupee. Mene kha railway Ki list m toh 50 rupee dikha rkha h. Kehte nhi mene usse list khi railway Ki toh USNe MNA kr diya. Aur fir thali mngai. Toh mene usse bill mnga. Toh USNe bahut muskhil se bill diya kehta bill nhi hota mene kha kyo. Nhi hota. 50 rupees wali thali 100 m sale kr skte ho bill nhi hota...

I booked a tatkal tiket for the train 12615, but the train was late more than 12 hours, so I did not travelled and raised a TDR for the same.
It is around 40 days now and the amount is not returned by IRCTC.
and the status is continuously showing as CR registered.

Transaction ID : [protected]
PNR number : [protected]
Train number: 12615/GRAND TRUNK EXPRESS
From station:MAS
To station:...

Respected Sir/Madam,
On most of the station and also in train catering people takes 20rs of the water bottle. But standard price of bottle is 15rs. But still they are taking more money. If we asks they just do the argument. Kindly request you to take this thing seriously and please take the strict action against people involved in this thing.
Thanking you...

I booked ticket in 13240 with one number [protected] for travelling on 21st feb from varanasi..
As the train was late for 12+ hours at my station so I cancelled ticket by Filling TDR but now TDR status is showing as CR repudiate and Reason for failed TDR registration as Invalid TDR timestamp:Delay. But I cancelled the ticket at 7 AM in the morning more than 5 hours before actual departure at my station but as the train was late by 12+...

My parents are travelling with other senior citizen from Panipat by IRCTC Tour package Dakshin Bharat Yatra(NZBD190) S8 seats 41 to 48. Train is not clean from inside. Its very dirty and smelly. Conditions of washrooms are pathetic. Its a riligious journey. They are travelling for 12 days. Its very difficult for anyone to travel in this environment. Pls do the needful....

Refunded not credited

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then it was cancelled because of not confirmation of ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refund id : [protected]
Refunded date : 19-feb-2017

Whenever i check my...

PNR NO- [protected], Transaction id-[protected], cancellation Id- [protected], Dated- 17/02/2017, Amount 1360 abhi tak refund nahi hua aur customer care par bhi koi response nahi mil raha, pichle 2 din se customer care par call kar raha hu lekin call recived nahi ho raha hai, ye kaisi suwidha de rahe hai aaplog, kitna time lagta hai refund karne me, mujhe with intrest amount refund chahiye...

Dear Sir/Madam,

I had book a ticket from Mumbai - CSTM to Goa – Madgaon for 3rd January 2017 for six passengers which all was under status PQWL on 24th October 2016 in 2nd Class AC. During the passing months, two passenger got confirms. We decide to waited until chart prepare hoping that the rest of the passengers will get confirms as the status was waiting list 1, 2, 3, 4. However, on the final hours the status remains...

I was booking tickets for 2 adults who were willing to travel from jabalpur to nizamuddin station and payed the booking amount of 1459 rs to irctc connect through paytm ... Paytm transferred the amount to irctc which was recently added to paytm wallet by me but irctc neither booked the ticket for me nor showed that the booking cancelled and amount was deducted... I did received a dialogue box at the end that the seats would be in different...

I have booked one ticket today on line train number 56909 from ksr Bangalore to cta chitra durga pnr no.[protected] and transaction no [protected] . I have paid through debit card, amount twice debited Rs 140.00 and Rs 140 with Bank charges of rs. 2.90
Please refund me Rs140.00 which is debited twice to my account .

Yours faithfully
Yashavanta...

My Parents are travelling to IRCTC tour package bharat darshan from Ujjain. Tour is for south destinations Tirupati, Rameswaram, Madurai, Kanyakumari and Trivendrum. Today i.e. 25th Feb 2016, they have almost stopped train for 6 hrs to some station. Still train has not moved. They were supposed to reach Kanyakumari by this time.Also, as train has delayed, they are now saying that they won't take them to Kanyakumari which is completely wrong....