Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir

Pl. look into the attached screen shot which claims that my unfinished ticket transaction money is refunded where my money has gone from my bank account by but ticket was not done due to some technical error.

When I checked with my bank account, it has not been reflected. Kindly do the needful please.

Regards and thanks

Balaji CS...

When reservation for a couple, especially husband and wife been made online, why the consecutive bearths are not allowed?
Everytime we travel, why we need to beg other passengers to adjust with our allocated reservation somewhere else ??

Though the booking time online is same, and from the same account reservation been made for duo, when we can't travel together in the journey being a family, what's the use?!!!
br...

Dear sir,
My user Id is akshzen and mobile number is [protected] . I entered wrong email by mistake in user registration ..I have to requested you to correct my email [protected]@gmail.com ( wrong email ) to [protected]@gmail.com (correct email)
I apologizes for the mistake I did ...kindly request you to change my email in your system please...

Re: E-Ticket Cancellation pnr[protected]&pnr[protected] rickets cancelled but amount not credited in my bank account transactionid[protected]&transactionid[protected] sir pl. solve my problem tickets booked from warangal to thiruchirapally on Irctc app on 9 Jan2017 all the tickets are waiting list there is no response for complaint posted by email to [protected]@irct.co.in...

Hello, someone is using my IRCTC account, someone has changed my mobile number, Please allow me to create new Login Id, so kindly I request to please delete my mobile no-[protected], and my mail id also "[protected]@gmail.com" beacuse if I create new Login ID dusring the time of register, always say "" MOBILE NUMBER ALREADY REGISTERD" same as for my mail id, Please help me out, Please.....

Dear sir, good day,
My self create mistaken in my irctc registration by entering the wrong Email ID. Deatail below

irctc user id - nathansdvk mobile no - [protected]
Email-- senthil.[protected]@gmail.cim(wrong entered)
Email-- senthil.[protected]@gmail.com(need to modify)

kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself.
Regards,
Senthilnathan...

I booked 3 ticket from Mumbai to Nagpur via debit card
The transaction was not being completed
So I retried 2-3 times to book the tickets via IRCTC application
Finally when it got booked my account was correctly debited
But later I received messages from my bank stating the additional debit to my account for the same transactions extra 2 times
Kindly look and revert me back...

Dear Sir,
My IRCTC account has been suspended from November -2016 and there by
not allowing me to book any tickets online.
But i have Rs. 7000 in my IRCTC e-wallet.
Now that money is blocked, neither allowed to book my ticket nor allowing to withdraw my money back.
I enquired with the IRCTC toll free number they advise me to mail me the issue.
I mailed to IRCTC about the issue in December-2016 but...

I need to update my mobile number in IRCTC login but when I am updating it is getting that mobile number is already registered...Actually ...two years back when i am creating IRCTC login id ... i gave my mobile number and email details...when i click on submit...it keep on buffering for 15 min and didnt generate any user id and password..so i used my frnd mobile number to create LOGIN because when i am giving my mobile number again ..it is...

My name is dhirandar i am from coimbatore we were travelling from srr jn to adi jn on 1st march 2017 from shornaur we reached 3rd march2017 morning 8.00am to adi jn by that time platfrom ticket checking officer came to us asked me to show our tickets i showed him 2 online ticket papers and one soft copy window ticket contain 2 female ticket with all id proof totally we were 14 members i showed to the officer with all the pnr no but he refused...

Hello sir/ma'am,
I have filled a TDR on 10 Dec 2016 . My PNR is [protected] and transaction id is [protected].
The TDR refund case has been registered with[protected] on 10-Dec-2016 14:24:49 HRS with cancellation id [protected]. My status is "CR Registered".

I want to know how much long it will take to refund the amount.

Thanks & Regards
Ravi Prakash...

Sir/ma'am,
I have filled a TDR on 9 January 2017 . My PNR and Ref. No.are [protected] [protected], & [protected], [protected] respectively
The TDR refund case has been registered with[protected] on[protected]:01:40.407 & with[protected] on[protected]:58:50.937.

I want to know how much time it will take for refund the money.
Kindly response soon. I will be very thankful to you for this...

Dear sir,

Today, 02 mar'17 i have booked a ticket vide transaction id [protected] due to slow processing amount double deducted in our bank account.

I tried customer care no several time (Customer support at[protected] but line was busy. I there fore request you to kindly intervene on this refund the amount of rs.2128.86.

Warm regards,
Niraj tiwari...

I tried to book a ticket on 2 ocassions online at irctc.co.in but the booking failed, however my debit card was charged both times
the transaction IDs are: [protected] & [protected]

the status clearly shows payment as 'settled' & booking as 'failed' on their site but they haven't refunded my money.
even after repeated emails they haven't even bothered to look into the matter or send me any updates....

Dear sir/madam,
My name is Ms Najre Alam, I was booked my ticket online through IRCTC account 26/02/2017, PNR:[protected], TRAIN:12023, DOJ:27-02-17, 2S, HWH-PNC, Dep:14:05,
MD NAJRE ALAM, D11 105,
Fare:210, SC:0.0+PG+INS.
So I was need important work next day, then was cancel my next day journey planning. And cancel my ticket, I was received ticket cancellation message. 27/02/2017.
Your Tkt Cancelled....

Refunded Not Credited

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
Refund ID : [protected]
Refunded Date :25-FEB-2017

Whenever I check my...

Refunded Not Credited

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
Refund ID : [protected]
Refunded Date :25-FEB-2017

Whenever I check my...

Dear Sir
I have made tdr process of one no [protected] train no 11058 from nizamuddin to nasik on station 4th Feb 2017 due train late more than 3 hours and I made my journey by one no [protected] train no 12618 st 5 Feb 2017.
You have rejected my tdr due to party has travelled.
Sir I want to know that how it is possible to travel for a passenger on 2 tickets.
I request in this reference plz check why Railway...

I have cancelled the following tickets with Cancellation ID and PNR Number as given below:

S.No. Cancellation ID PNR Number
1. [protected] [protected]
2. [protected] [protected]
3. [protected] [protected]
4. [protected] [protected]
5. [protected] [protected]
6. [protected] [protected]
7. [protected] [protected]

I haven't got refund amount for...

Hi, I have booked a ticket for three, one for myself and another two for my parents (both aged above 65), while i booking the WL was WL, 5, 6, 7 but once the chart prepared, only my ticket got confirmed and my parents tickets were W/L 1 & W/L 2. I was shocked to see the carelessness of IRCTC officials. Forget all the rules, how come you can confim only one ticket and put the other 2 in WL when both of them are elderly. I underwent serioud...