Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi Team,
What is the use of TDR, if a person not travelling due to unavoidable situation then he/she may not have time to cancel the ticket before scheduled departure of the train and in that case. How to cancel the ticket? This is completely unfair to expect the person to know if he/she could travel in spite the berth/ticket seat will be allocated to another person....

Sir, my name is ashutosh mishra, my train on marudhar express (14865/marudhar expres). Diverted and train not touching boarding station.
My pnr no. Is [protected]
Transaction id: [protected] train no./name: 14865/marudhar expres pnr no [protected]
Date of journey: 30-dec-2016 date of boarding: 30-dec-2016 date of booking: 28-dec-2016
From: kanpur central (Cnb) to: jodhpur jn (Ju) boarding: kanpur central (Cnb)br...

I Booked ticket from IRCTC using the PAYTM payment gateway on[protected] using my cousin brother's IDBI visa Debit card but unfortunately ticket has not been booked but ticket amount has been deducted from my cousin brother's account and still he didn't getting any refund . I enclosed all the relevant details kindly refund money as soon as possible.

Regards
Lokesh Dutta
Mobile No-[protected]

My...

I was on my way to rajahmundry from vizag station in S11 coach Of train number 17488
Tirumala express @15february 2017.

I was feeling thirsty so I thought of purchasing a water bottle from railway catering.

It was unfortunate that catering person was selling the water bottle for 20rs which is actually of 15rs.

He was arguing with me and finally I don't have any other option of paying him...

Dear Sir,

Amount not credited in my account but my TDR status shows CR Registered.

PASSENGER DETAILS : G BALAKRISHNA
AGE : 25
GENDER : MALE

Transaction ID : [protected]
Train No./Name : 12592/GORAKHPUR EXP
PNR NO : [protected]
Date of Journey : 30-Jan-2017
Date of Boarding : 30-Jan-2017
Date of booking : 29-Jan-2017
From : YESVANTPUR...

Sir

l cancelled my ticket but not refund money

PNR NUMBER[protected]
TRAIN NUMBER-12733
TRANSATION ID-[protected]
DATE OF BOOKING-22-JAN-17.
CANCELLATION ID-[protected]
DATE OF CANCELLATION-23-JAN-17.
BOOKING ID-rekudaba
I have cancelled it but amount has not refunded yet .It shows REFUNDED CITI Bank on 27-Jan-2017. Whereas i didnt book with this...

Respected Sir/Madam,

I was booking a Railway ticket from using my freerecharge wallet, , and I was successful my transection but ticket in not book.
After that I checked my account there were reduce my balance of RS. 430.
I am trying to calling irctc's helpline number but there is no response.
what should I do.
Please help me.

Regards

Suneel Kumar Keshari
user...

Pnr number-[protected].
Transation id-[protected].
Date of booking-05-jan-17.
Cancellation id-[protected].
Date of cancellation-25-jan-17.
Booking id-uddhab46.
I have cancelled it but amount has not refunded yet. It shows paytmag. Please check & conform me. Refund it to my paytm wallet...
My paytm no...[protected]...
My gmail id - [protected]@gmail.com...

My son mohak has booked 3 (Three) no. Of e - tickets for myself, father, his mother & grand mother with pnr no. [protected] transaction id [protected] dt.[protected] date of journey[protected] from patna jn (Pnbe) to chennai central (Mas) by 12577 bagmati express in third ac. Passeger to board the train at mirzapur station on[protected] unfortunately the train no. 12577 of[protected]was cancelled due to heavy rain in chennai causing great...

Dear sir,

I have booked a ticket from new delhi to hyderabad at kachiguda station (Hyderabad) through debit card.

Details of journey :-

Coach - 3a
Train - telangana express
Source - new delhi
Destination - hyderabad
Cash deducted - 1760/-rs

Cancellation details :-

Cancellation date[protected]
Cancelled at - kachiguda station, hyd.br...

I have booked ticket on 4 Feb 2017 from Nangal Dam to Delhi station. But the ticket not booked as it showed error in booking. But the money has been RS 180 deducted from my bank account. I tried to book the same ticket again after sometime and same h...
The details are as below:-Transaction ID: [protected]
Train No./Name:12058 / Jan shatabdi
I want to refund my money in my account...

I was trying to book train but due to chart preparation of train my ticket was unbooked and amount has been deducted from my bank account as well as refunded in some other account so please fix the problem and add refund in my bank account through which i made my transection.
Transaction ID: [protected]
Train No./Name: 12185/REWANCHAL EXP
Date of Booking: 04Feb2017
Date of Journey: 04Feb2017
Date...

Hello,

I've canceled by ticket No : A 62382419 on Jan 21 2017 around 5:30 PM from Nampally station counter.

I've used my SBH card to pay for the ticket. The counter person processed the refund to my andhra bank rupay card stating he will not be able to process the refund to my SBH card Maestro card. It's been more than 10 working days but I haven't received my refund. I have been going around banks and railway...

I have cancelled my reserved ticket on[protected]. It was a waiting list ticket for journey from Nagpur to Mumbai to be undertaken on[protected]. I have received cancellation message on my registered mobile no. [protected] giving refund amount of Rs. 1795. Till now refund of Rs. 1795 is awaited. I have checked my bank account today and there is no credit entry.
P N R NO. [protected]. Pl. do the needful at the earliest....

Hi,

I have booked a ticket from KTYM to MAS on 13 Dec, 2016 and Date of Journey was 14 Dec, 2016.The Train was delayed more than 5 hours on that day, due to this reason passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. Please let me know what Ican do further or else you can send sms to mob no : [protected] or...

I need your help on my refund from irctc.

I had booked a train ticket via irctc on 20th jan 2017 to vijayawada by cape howrah express (12666) pnr - [protected]. At the time of boarding it was informed by the station manager that the train was cancelled to this station and it was diverted via kerala due to recent jallikattu protest in tamilnadu. Hence i have filed a tdr to get my refund and got a reply from customer care stating...

I have booked 3 railway tickets through IRCTC mobile app but after the confirmation of payment page got blank for 15 min and my money got debited INR 491.50/- from my account but my ticket was not booked and when I was checked my account statement the I got remarks in narration column ''[protected]- PAYTMIRCTCECATERING'' and reference number ''[protected] '' and transaction date in 09/02/2017. Train name is GOA Express from Nizamuddin to...

Irctc is showing my amount refunded to paytmag bank for which was cancelled, but no refund made in my bank account.
Below are detail:

Transaction id : [protected]
Cancellationid/refundid : [protected]
Transaction type : cancelled
Trans. Amt () : 370.0
Refund. Amt () : 250.0
Bank : axis
Refund status : refunded
Refund date : 04-feb-2017...

I was trying to book ticket from IRCTC. The ticket was not booked but money was deducted from my account in both the cases.
case1:
Transiction ID:[protected],
From Rourkela to Bhubneswar, Transiction amount: 585.0/-, date:06/12/2016

case2:
2.Transsiction ID:1 [protected]
From:Marthapur Naraj to Sambalpur Transiction ID:390.0/- Date 25/12/2016

Earlier I had submitted...

IRCTC has a concept of freezing email and phone number with a account. By any case if the account is blocked or suspended IRCTC is not releasing the phone number and asking the customer to buy a new phone number.

Also all phone providers are reselling the phone numbers once disconnected by the user. If in this case the new customer cannot use this phone number in IRCTC as it is in use by some account.

There...