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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 282

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S
srisenthur
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debied but ticket not booked

Address:Tirupur, Tamil Nadu, 641602

Dr, Sir
Please consider my request and I booked the tickets through online
Ceyten. But money is not the ticket was booked. Many times you do this
Excluding cash still has not reached me. History refund on my ID
On 15 January 2017 and the date of payment of the bout as the money is returned. I want my money immediately to my bank account. Framed on money transfer
02 January 2017 and until today there...
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A
Ashibpl
from Mumbai, Maharashtra
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Amount deducted but ticket not booked

Address:Bhopal, Madhya Pradesh
Website:Irctc.co.in

Dear sir, On 30 December 2016 while I was booking an e-ticket from IRCTC, a notification informing "Rejected from Bank. [ Transaction Id: [protected] ]You can choose another payment option and try again." like this came. During this transaction amount Rs.4750/- was deducted but ticket not booked and I have not got refund. I have also got sms from bank "An Amount of 4750 INR has been debited to A/c no XXXXXXX by POS transaction on 30-DEC-16...
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S
Sahu5241
from Lucknow, Uttar Pradesh
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Incorrect birth commitment

Address:Lucknow, Uttar Pradesh, 226001
Website:Irctc.co.in

I am traveling in train#12203 pnr#[protected] Train 12203 where I booked 2 upper birth but when I boarded the train I got to know that the birth which I booked is middle one.

Kindly check as I am facing this issue and it is wrong commitment from the irctc web portal. Find the attachment ticket.

Please take a proper action and provide the solution soon....
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V
Vishv Pratap
from Ingraj Bazar, West Bengal
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Tdr refund of my transation id 1010343106

Address:Raisen, Madhya Pradesh, 802301
Website:Irctc

I have booked a ticket from asn to ara on 11/11/2016 which train no 12333 pnr no [protected] and transaction id [protected] journy date 08/12/2016 booked from my irctc id "vp022710" . On that day the train is delayed by aprox 9 hrs. Then file TDR . Till now i have not received my ticket amount . Tell me what can i do now . Or Send me the procedure of refund...
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G
Gauravladda
from Malegaon, Maharashtra
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Seats availability

PNR-[protected]
Trn:16588
Dt:[protected]
Frm JU to PUNE
Cls:SL
P1-RC, S1, 23
P2-RC, S1, 23
P3-RC, S1, 31
P4-RC, S1, 31
Chart Prepared
The seats in RAC availed by irctc to 4 persons is this system correct???
Many problems, to seat properly because the seat should be availed RC23, RC24, RC31& RC32 likewise...
There is no chance to seat a second person????...
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G
Go K UL
from Gulbarga, Karnataka
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Lack of facilities in distant trains

Website:irctc.in

Sir, i am a passenger of train no 16382 jayanthi express dated on 30 th january and i boarded from quilon jn .i am submitting this complaint that there is no pantry facilities are available on the specific train and also there is no way to charge either a cellphone or a laptop.these are very basic things that should be needed in these type of distant trains.kindly make neccesary action regarding my complaint...
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N
Nswaldia Waldia
from Karhal, Uttar Pradesh
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Food rates

Address:208012

Coffie @ 35 tea 10 veg meal at the rate of 150.00 being sold in train 22308.which is very high compared to latest pantry car menu rates given in IRCTC web site. When asked vendor he could not give any answer. I have Heard much regarding over pricing but seeing it live at present. Is there any checking system in railways that raids intermittently for sale of meals to passengers at IRCTC rates

Dr ns waldia poonam
Seat...
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L
Lokesh_geogle
from Mumbai, Maharashtra
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Food rate high

Address:Madurai, Tamil Nadu, 625022
Website:IRCTC

FORWARDING A MSG AS RECEIVED, WUITE SHOCKING
Read this fully to know the pantry car scam of Railways.. see the official site price list. Sending u this forwarded message. Can this be circulated so that this fixed and railways get back their past glory ???

As fwded

*Indian Railway Catering scam.*

Want to share my personal experience - Last week I was travelling from Visakha Patnam to Howrah...
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A
Arvindra sahu
from Delhi, Delhi
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Amount not refunded yet

Address:Jhansi, Uttar Pradesh, 284001

Sir/Mam,
On 27 Jan 2017 at 11:17:07 Hrs, I book a train ticket from Jhansi {JHS] to Nizamuddin [NZM], TAJ EXPRESS, TRAIN NO. 12279 of CC class whose PNR No. is [protected] and Transaction ID [protected] of quata general and booking was successfull and my seat in waiting list . I cancelled the ticket before the chart prepared/ done but my amount of INR. 580 is still not refund to me.
This deducted amount still not refund...
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S
Sandeept7366
from Vada, Maharashtra
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Name different on irctc ticket

Address:New Delhi, Delhi, 394210

Irctc keep ticket me meta and detail sahi hai bas ek jagah male 27 ticket me bhi hai id me bhi sur name bhi sahi hai bas name me different hai woh bhi thoda sa.

Id Ticket
Sandeep tiwari. Sandro tiwari
Male. Male
27. 27

Bas name me thoda sa diference hai jaise ki upar diya gya hai to kya TTE iske liye mujhe pareahan kar sakta hai kya meri kal train hai....
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J
Jairam Satwik Reddy
from Tirupati, Andhra Pradesh
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Registered with wrong email id

Address:517501
Website:IRCTC rail connect

I, Jairam Satwik with user name - jairamsatw have registered with a wrong email id [protected]@gnail.com which should be corrected as [protected]@gmail.com because of which my account could not be verified. I regret my mistake.I shall be pleased if you do the favour.Please consider my request and change the mail id and do the needful at the earliest....
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G
Girish Amin
from Rapar, Gujarat
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Refunds of e ticket

Address:Vadodara, Gujarat, 3870001

My IRCTC login is - kak991

I had cancelled tickets From my IRCTC account

Still today I had not received refund in my account.

Please see attach file for detail

I Had received only one payment which I pay be Paytm

I had not received Any refund which I Had pay through My bank account

Please Check it and credit earliest...
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P
Panduranga Yerusu
from Rajahmundry, Andhra Pradesh
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Refund for reservation not finalized but paid

Address:533101
Website:Irctc

On 17th of January, 2017 reservation ticket from Chennai to Hyderabad was processed for a ticket dated 18th of January, 2017 in the name G.Ravi Sekhar and the payment was made online but final prices of ticket booking failed. But no amount was returned to my account .The amount is about Rs.Rs.2050/

The second transaction a few minutes later for the same destination with the same name was suçcessful and aboutRS. 2050/ was remitted...
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P
paleo
from Bengaluru, Karnataka
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E-Bedroll service

Address:Ernakulam, Kerala, 683581
Website:irctc.co.in

This is regarding my Parents traivel in train number 12258 on 27th Jan 2017. During booking I had opted for E-bedroll option. But when my father on boarded the train the attender didn't provide him with a bedroll and demanded for 30 Rs. Even after paying the amount why the bedroll is not provided and trying to loot money from the traveller.

This is ridiculous service from railway and robbery....
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R
RH T
from Noida, Uttar Pradesh
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My IRCTC Account is hacked

Website:www.services.irctc.co.in/cgi-bin/bv60.dll/irctc/services/login.do

Dear Sir/MAAM,

I have not been able to login in my irctc account. There is no way to retrieve the account as well.

It says "invalid id" or "account deactivated" when I try to login.

Hence, I tried booking through MakeMyTrip and when I was about to book I realised the last digits of my Mobile number, to which the OTP is sent is different.

Thereafter, I realised my account has been...
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R
rbhbs
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR file amount still pending after 30 days as on 24/1/2017.

Address:New Delhi, Delhi
Website:Email: [email protected]@gmail.com

Sir,
I booked my e-ticket (IRCTC) on 5/12/2016 for the date of Journey 6/12/2016 in Tatkal Quota Journey from Patna to Anand Vihar Trm by Train No.22405 (BGP Garib Rath) whereas on 6/12/2016 the train was late more than 3 hours due to this i cancelled my ticket at 19.50 hrs on 6/12/2016 but still as on 24/1/2017 the TDR amount have not been refunded to my account after 30 days. the copy of ticket with details is enclosed.
So...
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B
Braja Kishore Biswal
from Ahmedabad, Gujarat
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Food Quality was very poor

Address:New Delhi, Delhi, 110030

I'm a passenger of train 12282 Bhubanswar Duranto. My PNR No [protected]. Today 27.01.17 when the pantry man served me lunch .it was really horiable . The Roti and chicken was from last night made. Even the chicken was stinking.

I called Cantin In charge regarding the issue he simply said I can't do any thing.

Even they are not providing any sweet dish after lunch or dinner.

Also not providing juce...
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G
Garv Sabharwal
from Raebareli, Uttar Pradesh
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Ticket Not Booked but Balance Deducted

Address:New Delhi, Delhi
Website:www.irctc.co.im

I Booked ticket from Delhi to Ahmedabad and amount of Rs[protected]+42) is debited from my account but my ticket is not booked my transaction id as per IRCTC website is- [protected]
I had emailed them about 25 times and called them 50 times but not any information about my refund status they are only transferring my call to their senior but no one respond there....
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Address:401202
Website:IRCTC.com

My self Sagar Mehta.i m travel by train between Bharuch to Borivali.On date-27/1/2017.Ticket checker j.m.rana took rs-700 from us.he argue with my wife Brijal Mehta.he is arogan.Given bad words to my wife and there is empty seat available in train but he is so egoeast person and he challenge us on train centre of few people .Do what ever u want to do.i m not given seat and throw out of the training m really upset with this kind of hospitality...
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B
bhaskardutta95
from Varanasi, Uttar Pradesh
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Haven't received the cancellation refund

Website:www.irctc.co.in

I have bookes two tickets
first:
Transaction ID:[protected] PNR No [protected]
Train No./Name:12312 / KALKA MAIL
Date of Journey:17-Jan-2017 Date Of Boarding:17-Jan-2017 Class:THIRD AC (3A)
From:KALKA (KLK) To:ALLAHABAD JN (ALD) Boarding:KALKA (KLK)
Resv Upto:ALLAHABAD JN (ALD) Quota: GENERAL (GN) Date of Cancellation:15-Jan-2017 22:08:12 HRS
Ticket Type: E-ticket Cancellation ID:[protected]br...
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