Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello IRCTC,

Seriously pathetic and goof service by IRCTC and no revert on emails and even customer care too. on 17th jan 2017 i have had booked ticket from tirupathi to secundeabad, however money[810.50] has been debited but still not received.

Transaction ID: [protected] Train No./Name: 12769/SEVEN HILLS EXP Date of Booking: 17-Jan-2017
Date of Journey: 27-Jan-2017 Date Of Boarding: 27-Jan-2017 Date...

I was booked ticket from IRCTC website travelling date was 6th Jan 2016 train no. 18501 VSKP GIMP EXP. from Badnera Junction to Ahmedabad Junction but the train was cancelled and diverted as per inquiry station master told that train coming after two hours in Akola station but train was also cancelled from Akola also I was filed a TDR but still waiting for Refund. For this reason I was missed my connecting train from from Ahmedabad to Ajmer...

Money deducted Rs. 622 from my Bank account on POS [protected] at irctc_PayTM txn#[protected]...But the company is refusing such deduction and not agreeing to return the money in my account.The ticket booking company had been contacted earlier through mail and they responded the way previously mentioned.There is no option of cashback in the account through PayTm merchandise pls look into the matter...

Respected Sir/Madam,

I apply for the TDS but refund amount not provide till now . Details
of TDS as under, In the online mode / Payment system you are ready
aware this digital situation in the crises of Market Note. So, i
therefore request you please send TDS amount as soon as possible.

TDR Transactions Details
Transaction ID: [protected]Train No./Name: 12310/RJPB
RAJDHANIPNR...

Sir,
I was booking one tatkal ticket on 23/12/2016 for the journey from chennai to delhi, due to technical reason ticket was not booked but amount of Rs.[protected]/- as fare charges + 12/- as bank charges) had been deducted from my saving account on the same date. Till now i have contacting so many times to IRCTC Customer executives by mails or on call but they are not resolving my problem and always says that it will take 48 hours...

I HAVE BOOKED TICKET FROM CHENNAI TO CALICUT ON 11 JAN. TICKET WAS NOT CONFORMED. I GOT MAIL FROM IRCTC ABOUT REFUND ON 13 LIKE THIS.Dear Customer,

We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully. The refund amount of Rs. 430 will be refunded back to your respective account shortly.
IHAVE SENT MAIL TO IRCTC THEY GAVE GIVEN TICKET ID ticket ID [IRCTC #4935157].br...

Sir I'm loyalty user Im BANI SINHA sir mari user I'd Jo service.irctc.co.in p login hote the vo kal se migrate show kar rahi h mari user I'd (BANI1982) h...sir so please mari ko thik kar ke vapic mare I'd jaisa the vaise hi kar do Jay...

Id-BANI1982
NAME- BANI SINHA
Member ship no-[protected]
Email id- [protected]@gmail.com
Sir so please resolve my problem
Thinku...

I tried booking a ticket in the irctc website for 4 times and for the ffour times it said trassanction failed but i dondnt get my money back or neither the ticket really need my money back and i lost lik 580 rupees from my debit card and 180 from my credit card and they are not answering my calls i tried like formany timesbut no answer i tried contacting loacal railways but they said the issue is with irctc so gpo deal with it...

I have booked railway tickets from irctc and payment done through freecharge wallet. Payment was detected but tickets were not booked. I want refund for above maintain transaction. It was not the first time I had issue with freecharge. This happens very much. But i dont get refund till now. Request you to refund my money as it is 24 days already but i don't get the payment....

This is regarding Pnr [protected] of Train no. 12269, Scheduled departure from Nagpur 20:45 DOJ : 16/1/2017.

A day before the journey, We got the message from DM-IRSMSA about rescheduling of the train for 17/1/2017.
So due to the said rescheduling, we planned to cancel our journey and cancelled the ticket on 15/ 1/2017 at 21:47
You are requested to refund the full amount of fare which should be Rs 6490 and not...

Kerala railways has become completely unreliable interms time. Even after the inception of double lane within the state it becomes intoleratable to experiance train reaching stations an hour late. It is simply, transparency and an obligation from railways to inform passengers of the delay the may incur. And as a common man with basic understanding, how can trains on rails get delayed even with double lane and personnels incharge of monitoring...

I have booked the 1 train ticket from ahmedabad to surat on journey date of[protected] by irctc.co.in online ticket.my account with irctc.co.in in name of [protected]@gmail.com.on 17th january. the website have shown the availability and i have proceed for the payment of ticket.But The amount has been deducted and ticket has not generated. i have recieved the message in my registered mobile by bank showing the amount has deducted for tickets....

Respected sir/madam,
I booked today two railway e- ticket from panvel to thivim for 08/02/2017 and payment was successfully done through sbi debit card for Rs701 on POS SBIRCTC at IRCTC txn#[protected]. But after successful payment i do not get any pnr for this and again displayed on refreshing the page after few second i got a msg of reduced balance of 701 as discussed above, when i checked my plan history no tikcet was booked and...

Dear Sir/Madam,
I had booked 3 tickets from NDLS to ABS journey date 02.01.2017, but the train got late for more than 8 hours so i had filed a TDR . As per the rules the whole amount should be refunded but now the status of TDR is CR Repudiate. I tried contacting IRCTC through the number provided online but nobody is picking up the call.
kindly look into the matter.
PNR : [protected]
Amount : 2281/-...

Dear SirMadam, ,

I m a regular buyer of railway tickets through my personal user account "HWH" of irctc since past 12 years. Yesterday and today when I intended to open my own account, I am encountered with problem of so called "invalid captcha" repeatedly though the same are clear combination of Capital alphabets and numerical. But now I find the message that my instant IRCTC Account now has been deactivated. As certain booked...

Transaction id: [protected]; [protected]; [protected]; [protected]. I booked tickets using my sbi debit card on[protected]. I cancelled on[protected]. Your site claim refunded on[protected] but the refund amount is not credited in my bank account. I do not have a PAYTM account but as per your site refunded to PAYTMAG. Every time I send a mail, an automated reply comes without any action. Complaint no. Assigned IRCTC # 4835192....

This is to bring to ur notice that the vendor "hot chips" in Elmore railway station are the living example of daylight robbery for which the passengers are suffering . Railways should have notices the prices which they quote and the quantity of the food they offer . They are the worst people who don't even know to give proper respect to their customers . The prices are so high, even if we are ready to pay, these beggars are not even providing...

I have booked ticket for me and my family (total ticket 3). On the day of journey only one ticket went confirmed, so I have canceled my plan of journey and filled the TDR for all the three tickets (1 confirm and 2 waiting).
But till now I have not received my refund amount. Railway is declining my request by giving another reason. I have tried to reach them on mail/twitter but not getting satisfactory answer. Below are all the details:br...

Dear Sir/Madam, I had booked a ticket from ANVT to BGP journey date 08 JANUARY2017, but the train got late from more than 1 DAY.I had filed the TDR on the nect day at Mon, 09 Jan 2017 17:13:33 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more...

I booked two tatkal tickets from thalasherry to chennai on 1st and 2nd of january 2017 which was failed due to payment settled late and reservation failed And my money was debited from my account . The amount is rs 2600 for both tickets. Irctc site is showing that the amount has been refunded to bank the very next day. But the money has not been credited to my bank account . I have been waiting for this money since last two weeks. Transaction...