Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir, On 30 December 2016 while I was booking an e-ticket from IRCTC, a notification informing "Rejected from Bank. [ Transaction Id: [protected] ]You can choose another payment option and try again." like this came. During this transaction amount Rs.4750/- was deducted but ticket not booked and I have not got refund. I have also got sms from bank "An Amount of 4750 INR has been debited to A/c no XXXXXXX by POS transaction on 30-DEC-16 21:31:46". I have done payment through debit card. I humbly request you to see through the problem and fix it as soon as possible and fefund my money.
Transaction ID: [protected]
Ashish Jain
[protected]@gmail.com

I am traveling in train#12203 pnr#[protected] Train 12203 where I booked 2 upper birth but when I boarded the train I got to know that the birth which I booked is middle one.

Kindly check as I am facing this issue and it is wrong commitment from the irctc web portal. Find the attachment ticket.

Please take a proper action and provide the solution soon.

I have booked a ticket from asn to ara on 11/11/2016 which train no 12333 pnr no [protected] and transaction id [protected] journy date 08/12/2016 booked from my irctc id "vp022710" . On that day the train is delayed by aprox 9 hrs. Then file TDR . Till now i have not received my ticket amount . Tell me what can i do now . Or Send me the procedure of refund

PNR-[protected]
Trn:16588
Dt:[protected]
Frm JU to PUNE
Cls:SL
P1-RC, S1, 23
P2-RC, S1, 23
P3-RC, S1, 31
P4-RC, S1, 31
Chart Prepared
The seats in RAC availed by irctc to 4 persons is this system correct???
Many problems, to seat properly because the seat should be availed RC23, RC24, RC31& RC32 likewise...
There is no chance to seat a second person????

Sir, i am a passenger of train no 16382 jayanthi express dated on 30 th january and i boarded from quilon jn .i am submitting this complaint that there is no pantry facilities are available on the specific train and also there is no way to charge either a cellphone or a laptop.these are very basic things that should be needed in these type of distant trains.kindly make neccesary action regarding my complaint

Coffie @ 35 tea 10 veg meal at the rate of 150.00 being sold in train 22308.which is very high compared to latest pantry car menu rates given in IRCTC web site. When asked vendor he could not give any answer. I have Heard much regarding over pricing but seeing it live at present. Is there any checking system in railways that raids intermittently for sale of meals to passengers at IRCTC rates

Dr ns waldia poonam
Seat B3/ 14, 16
Date 30th January 2017
Kanpur

FORWARDING A MSG AS RECEIVED, WUITE SHOCKING
Read this fully to know the pantry car scam of Railways.. see the official site price list. Sending u this forwarded message. Can this be circulated so that this fixed and railways get back their past glory ???

As fwded

*Indian Railway Catering scam.*

Want to share my personal experience - Last week I was travelling from Visakha Patnam to Howrah in Yesvantpur Howrah Express. Ordered Veg. meal from the pantry car, as per waiter it was *₹90/-* only.

I have always in mind that these people are charging very high for the meals but never took it seriously. But this time I determined to enquire about it.

Googled about the rate card and menu, found this website,

*IRCTC Help: IRCTC Latest Food Menu Rates*

I was shocked when I saw the rates -

Veg meals which pantry car person was selling at ₹90/- is only *₹50/-.*

Non-Veg meals pantry car rate was ₹100/- is only *₹55/-.*

Two more options are also available as Standard Thali Meals- Veg and Non-Veg at *₹35/- & ₹40/-.*

After meals, I handed over ₹50/- to the waiter, but he was demanding ₹90/-. I asked him about the RATE CARD, he refused to have any such thing. Shown him the above website and rates, he was like *₹50/-* will be ok but *DON’T TELL ANYONE.*

I was so furious, travelled all the way from 13th coach to 1st coach to the pantry car. And on my way, informed co-passengers who were taking the meals from pantry about this scam.

Met the *Pantry-In-charge.* Enquired about this. he was also telling the same story, rate cards are missing right now but will shortly get the new one. About the Jacked price of meal he was mum. Lodge a complaint in his Complaint register, which he handed over to me after half an hour. Initially He was pleading not to write the complaint but after writing the complaint, he was like nobody will see this, it will go into dustbin that’s it.

To my surprise, against my complaint (he is obliged to give reason in writing - triplet complaint copies - one has to handed over to customer) he wrote _*“taken only ₹50 from customer Bill No XXX and this customer writes complaint every time he travels“.*_

The same situation is in almost every train, pantry car meals price are jacked up as no one question them, no one ask about the rate card.

As per one of the estimate, every day around 25 million passenger travel from Indian Railways, if only 5% of these passengers takes either lunch or dinner from pantry cars, even extra *₹30/-* on each plate will make these people rich by *₹37, 500, 000.*

_*Please do insist for Bill every time you ordered any food from a Railway pantry car.*_

_*Please do try to forward this to all, as so many depend on Rail travel & can't afford Air travel.*_

Sir/Mam,
On 27 Jan 2017 at 11:17:07 Hrs, I book a train ticket from Jhansi {JHS] to Nizamuddin [NZM], TAJ EXPRESS, TRAIN NO. 12279 of CC class whose PNR No. is [protected] and Transaction ID [protected] of quata general and booking was successfull and my seat in waiting list . I cancelled the ticket before the chart prepared/ done but my amount of INR. 580 is still not refund to me.
This deducted amount still not refund to me, Kindly look at this matter and provide the deducted amount

Regards
Arvindra sahu

Irctc keep ticket me meta and detail sahi hai bas ek jagah male 27 ticket me bhi hai id me bhi sur name bhi sahi hai bas name me different hai woh bhi thoda sa.

Id Ticket
Sandeep tiwari. Sandro tiwari
Male. Male
27. 27

Bas name me thoda sa diference hai jaise ki upar diya gya hai to kya TTE iske liye mujhe pareahan kar sakta hai kya meri kal train hai.

I, Jairam Satwik with user name - jairamsatw have registered with a wrong email id [protected]@gnail.com which should be corrected as [protected]@gmail.com because of which my account could not be verified. I regret my mistake.I shall be pleased if you do the favour.Please consider my request and change the mail id and do the needful at the earliest.

My IRCTC login is - kak991

I had cancelled tickets From my IRCTC account

Still today I had not received refund in my account.

Please see attach file for detail

I Had received only one payment which I pay be Paytm

I had not received Any refund which I Had pay through My bank account

Please Check it and credit earliest

On 17th of January, 2017 reservation ticket from Chennai to Hyderabad was processed for a ticket dated 18th of January, 2017 in the name G.Ravi Sekhar and the payment was made online but final prices of ticket booking failed. But no amount was returned to my account .The amount is about Rs.Rs.2050/

The second transaction a few minutes later for the same destination with the same name was suçcessful and aboutRS. 2050/ was remitted and ticket was suçcessful.

For first transaction no amount was returned. Further the msgs relating to above transactions are missing astonishingly

My contact no.[protected]
My SBI açcount SB no.[protected]
Branch no.7170

Regards

Panduranga yerusu

This is regarding my Parents traivel in train number 12258 on 27th Jan 2017. During booking I had opted for E-bedroll option. But when my father on boarded the train the attender didn't provide him with a bedroll and demanded for 30 Rs. Even after paying the amount why the bedroll is not provided and trying to loot money from the traveller.

This is ridiculous service from railway and robbery.

Dear Sir/MAAM,

I have not been able to login in my irctc account. There is no way to retrieve the account as well.

It says "invalid id" or "account deactivated" when I try to login.

Hence, I tried booking through MakeMyTrip and when I was about to book I realised the last digits of my Mobile number, to which the OTP is sent is different.

Thereafter, I realised my account has been hacked. I cannot delete my account as well. I cannot make a new id since my email and mobile number are "already in use".

Kindly do the needful.

Sir,
I booked my e-ticket (IRCTC) on 5/12/2016 for the date of Journey 6/12/2016 in Tatkal Quota Journey from Patna to Anand Vihar Trm by Train No.22405 (BGP Garib Rath) whereas on 6/12/2016 the train was late more than 3 hours due to this i cancelled my ticket at 19.50 hrs on 6/12/2016 but still as on 24/1/2017 the TDR amount have not been refunded to my account after 30 days. the copy of ticket with details is enclosed.
So I request you to please see this matter and try to solve this problem earliest as possible.

Thanking you

I'm a passenger of train 12282 Bhubanswar Duranto. My PNR No [protected]. Today 27.01.17 when the pantry man served me lunch .it was really horiable . The Roti and chicken was from last night made. Even the chicken was stinking.

I called Cantin In charge regarding the issue he simply said I can't do any thing.

Even they are not providing any sweet dish after lunch or dinner.

Also not providing juce but latter they sell out it.

I Request you to please take a necessary action for the betterment of IRCTC and reputation of Indian Railways.

Thanks
B.K Biswal
[protected]
[protected]@yahoo.com

I Booked ticket from Delhi to Ahmedabad and amount of Rs[protected]+42) is debited from my account but my ticket is not booked my transaction id as per IRCTC website is- [protected]
I had emailed them about 25 times and called them 50 times but not any information about my refund status they are only transferring my call to their senior but no one respond there.

My self Sagar Mehta.i m travel by train between Bharuch to Borivali.On date-27/1/2017.Ticket checker j.m.rana took rs-700 from us.he argue with my wife Brijal Mehta.he is arogan.Given bad words to my wife and there is empty seat available in train but he is so egoeast person and he challenge us on train centre of few people .Do what ever u want to do.i m not given seat and throw out of the training m really upset with this kind of hospitality in Vadodara express train no-12928.and it was my mistake that I m travel by regular ticket.bit he do not have right to abusing language to my wife and me.please take seriously not..Either I am go to court and strictly make complain again this gives who don't know how to talk with women.

Thanks
Sagar Mehta
[protected]

I have bookes two tickets
first:
Transaction ID:[protected] PNR No [protected]
Train No./Name:12312 / KALKA MAIL
Date of Journey:17-Jan-2017 Date Of Boarding:17-Jan-2017 Class:THIRD AC (3A)
From:KALKA (KLK) To:ALLAHABAD JN (ALD) Boarding:KALKA (KLK)
Resv Upto:ALLAHABAD JN (ALD) Quota: GENERAL (GN) Date of Cancellation:15-Jan-2017 22:08:12 HRS
Ticket Type: E-ticket Cancellation ID:[protected]

Second:
Transaction ID:[protected] PNR No [protected]
Train No./Name:12311 / HWH DLI KLK MAIL
Date of Journey:28-Jan-2017 Date Of Boarding:28-Jan-2017 Class:THIRD AC (3A)
From:ALLAHABAD JN (ALD) To:KALKA (KLK) Boarding:ALLAHABAD JN (ALD)
Resv Upto:KALKA (KLK) Quota: GENERAL (GN) Date of Cancellation:19-Jan-2017 11:11:06 HRS
Ticket Type: E-ticket Cancellation ID:[protected]

it says that the refund have been done at "PAYTMAG" but i still haven't received any refund.

PLEASE furnish me subhyatra login id and password not allowing me to login through existing user id password
My existing user id for IRCTC. cspunati1
May be added as subhyatra ac or else allot me new user id password for enable me redeem my accrued rewards.
Chandrasekhar

From: "chandra"[protected]@rediffmail.com

To: [protected]@irctc.co.in

Subject: MEMBERSHIP CARD NO [protected]



DEAR EXECUTIVE

PLEASE SEE THIS MENU NOT APPEARING

ubject: EXT: IRCTC SBI CARD REWARDS REDUMPTION PROCEDURE



DEAR EXECUTIVE

MY REWARDS MEMBERSHIP CARD NO [protected]

CARD NOSBI IRCTC CARD NO [protected]

MAIL ID [protected]@rediffmail.com

NAME P CHANDRASEKHAR



HOW TO REDEEM THE POINTS PLEASE FURNISH ME THE PROCEDURE



CHANDRASEKHAR P
Chandrasekhar