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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 286

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N
Nanthakumar Nanthu
from Korampallam, Tamil Nadu
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Not return reservation amount

Address:638057

Respected Sir/Madam,

I was booking a Railsway 2 ticket from using my debit card, sum reason canceled 2 tickets in 11/01/2017 PNR NO IS [protected], [protected] and amount is 1102.36, 2837.55 but till date not return amount
I am trying to Chennai irctc's helpline number but there is no response.
what should I do.
Please help me.

Regards

R.Nanthakumar
Erode
[protected]br...
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A
An Singh
from Bengaluru, Karnataka
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I am complaining about my refund account

Transaction id:[protected]
Pnr no [protected]
Train no./name:12296 / sangha mitra ex
Cancellation id:[protected]

And

Transaction id:[protected] pnr no [protected] train no./name:12836 / ypr hatia exp
Cancellation id:[protected]

I had cancelled my ticket at 13 jan but still i am waiting for my refundable money and i have urgent to book another but no...
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T
T. Suguna Rao
from Hyderabad, Telangana
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Double payment for booking of the ticket

Address:Hyderabad, Andhra Pradesh, 500018

Dear sir(s),

We booked one train ticket bearing PNR No. [protected] on 14.01.2017, through internet banking and credit card as the netbanking was failed at the time of transaction. it shows two time the payment debited from the respective banks. which one is authorised by you what about second payment. can you refund the second amount. Kindly do the needful....
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D
dhiraj_270788
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Poor communication of information

Address:Vadodara, Gujarat, 390006
Website:www.irctc.co.in

I am not used to book tickets online that frequent. Also, not even aware of rules in detail for cancellation. I was travelling to kutchh 5 days back with my family, one out of four tickets were not confirmed. Many people suggested me that online tickets, if are not confirmed, are automatically cancelled and refunded. So, i did not take any step at that time. But, right now, as i see, there is no refund or ticket cancelled, and irctc executive...
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V
Vypeen
from Ernakulam, Kerala
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Amount debited to my account but ticket not generated

Address:Ernakulam, Kerala, 682011

Sir, We were trying to book railway tickets as per details provided below. The amount was debited to my account but ticket was not generated:

Passenger Names:
1) Mr. Venkateswara She 2) Mrs. Radha Shenoy and 3) Miss. Vinoo Venkatesh
Date on which booking tried: 14th January 2017 around 15.24
Date of Journey: 3rd March 2017 from Ernakulam Jn.(ERS) To Tirupati (TPTY)
Train No &name: 12625...
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D
Dhool Singh Panwar
from Mumbai, Maharashtra
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Transaction failure refund not received back in my bank account

Address:400097
Website:IRCTC

My Name is Javed Istak Khan, & my bank account is with bank of maharashtra having Account no -[protected] and my IFSC code is MAHB0000982. I had booked the ticket on 26/12/2016 from Mumbai CSTt to lucknow junction of Pushpak Express train no 12534. I had try to punch my ticket 2times, But both the times my balance get deducted RS605+605= 1210. But the ticket is not get generated both the times, but my balance get deduct from my account....
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M
manojt1970
from Pune, Maharashtra
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Correct email address for account

Address:412114
Website:irctc.co.in

Hi team,

I mistakenly entered wrong email address while registration, so now it is not allowing me to login
Account : manojt1970
Name : manoj tekawde
Correct email address : [protected]@gmail.com
Incorrect email address : [protected]@gmail.com
Request you to please change the email address for the irctc account.

Please assist
Manoj tekawde...
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S
Shreya Bhat
from Lucknow, Uttar Pradesh
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Luggage stolen

Traveling from CDG to BRC my luggage is stolen from seat no B2, 51.
As described by co passenger, a fair tall thin guy boarded the train in NDLS and got down at NZM station.
My luggage was under seat and I was sleeping on upper birth, on coming down around 9am I found my luggage missing.
Got information from co passengers regarding the man who had come up

PNR: [protected]
Ph. [protected]
Email:...
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S
Subhashish Sarkar
from Igatpuri, Maharashtra
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I-ticket not yet delivered

Address:Mumbai City, Maharashtra, 400708
Website:IRCTC.co.in

I had booked a ticket on 8th-Jan-2017 in 12101 / JNANESWARI DELX from
Mumbai(LTT) till Bilaspur(BSP) as I-ticket. Its been more than 8days and
the tracking id of the ticket is [protected]. I have not received the ticket yet.
Delivery service: Overnite Express Ltd
I tried to contact the IRCTC service but the no body is giving clear answer about the status. I need to get the ticket so that I can travel to the destination...
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J
JP Karthickeyan
from Tiruvannamalai, Tamil Nadu
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Misbehaviour of ttr

15/01/2017 .. tvc to ern.. Train number 06029.. pnr [protected]... My seat number is 2, I wished to sit on window side because I'm felt like uncomfortable., where on the seat no one is there.. at the time ttr came and said a bad word... This is the service provided by central government... Really it's disgusting, , I'm leaving him simple it's because of his role .....
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Address:Ballia, Uttar Pradesh, 221712
Website:www.consumercomplaints.in

Hi support team,
I have booked a tatkal ticket from rsr
To szm for Saryu Yamuna express (train no. 14649) on 13th oct,
2016 and date of journey was 14th oct, 2016.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status is turned to cr registered, but the
Amount is not refunded yet.
Please...
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Address:New Delhi, Delhi, 110053
Website:IRCTC

I had booked air tickets under transaction id [protected] pnr no. Yvkds from delhi to aizwal and aizwal to delhi for 07.01.2017 and 10.01.2017 respectively. As my returned flight from aizwal to kolkatta was for 10.01.2017 and kolkatta to delhi for 11.01.2017, the tickets from kolkatta to delhi dated 11.01.2017 were got cancelled on 01.01.2017. I requested to irctc for refunding the cancellation amount and full details of fair charged and cancellation...
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P
Prasun Biswas
from Khagaria, Bihar
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Online ticket booking issue

Address:712601
Website:www.irctc.co.in

Date & time: 14-01-17 & 08:50 pm
For issue a ticket via debit card reqirment option fullup & clicked make payment option, then amount debited my a/c & sms received txn#:[protected] but ticket not issue & reply by irctc wallet PAYMENT REJECTED BY BANK Transaction Id: [protected] you can choose another payment option,
But why?
Please solve this...
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M
mc.kharkwal
from Aligarh, Uttar Pradesh
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Change of email id

Address:Bareilly, Uttar Pradesh, 243001

Irctc id - kharkwalmc
Registered mobile no. [protected].

I created my profile, when i was in service and entered the officials email id in my irctc profile as mc. [protected]@sbi.co.in. Since i am retired and my employer has stopped my email id, resulting to which, i am not getting any notification from irctc through my email.

I request to please allow me to change my email id as - mc. [protected]@hotmail.com.br...
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S
Suresh V Rao
from Madhoganj, Uttar Pradesh
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Not yet refund against canceled ticket

I had booked railway Ticket from IRCTC through my Debit Card And because of some reason i Cancelled it, but i had not receive my refund they says that amount is refunded to PAYTMAG what should i have to do to get my refund.

Transaction details are as follows:

Case:1
Transaction ID: [protected]
Cancellation ID : [protected]
Bank: PAYTMAG
Refunded On: 09-Jan-2017...
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J
jhatpat
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Refund issue from irctc

Address:110094
Website:www.irctc.co.in

Sir, we book the tatkal ticket for[protected] from manmad to nizamuddin but railway announce train is delay and train will come on next day at 9:15 am instead of[protected]:55 PM)..But next day again status show train is cancelled and confirmation msg of train cancellation also received from irctc..then we call to customer care for refund status and customer care says refund will automatically come in your account within 4 to 5 days.br...
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K
Khushboo Sengar
from Jaipur, Rajasthan
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Site do not contain SBI Bank name

Address:160062
Website:www.irctc

The site do not contains SBI Bank name in the deposition of money by the Debit Card which hinder in my money deposition. It is quiet surprising to see that your site do not contain the name of the renounced bank (SBI). Also, the option other bank mentioned below it is not functional, it do not accept the name of any bank.
It is requested to look into the matter and solve it at the earliest.
Please try to resolve the matter....
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A
Ashishpcb02
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tdr no refund for ticket booked on dynamic fare

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Irctc.co.in

Filed TDR. Their transaction ID is mentioned below Till date
have not got refund. still showing status is Reason for Repudiate TDR: NO REFUND FOR TICKET BOOKED ON DYNAMIC FARE

kindly please solve this issue
Ashish kushwaha

Cancellation ID: [protected]
PNR: [protected]
Train no: 12502
from ndls to cnb

Please revert back with reason for refund...
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G
gassey
from Pune, Maharashtra
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Non-refuned amount of cancellation of tickets on irctc

Website:[email protected] & [email protected]

Dear sir

This is bring to your notice that I had booked two tickets through IRCTC which I cancelled on 24 December 2016 PNR number [protected] & [protected] amount rupees 850 & 520 respectively which has not been credited into my account on cancellation transection id shown are [protected] & [protected] on dated 6 January 2017

Please do the needful

Regards
Surinder kumar
[protected]...
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C
C K Dave
from Allahabad, Uttar Pradesh
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Train ticket refund against train cancelled

Address:Lucknow, Uttar Pradesh

Dear sir
My train 14853 Marudhar exp ticket PNR no. [protected] LKO to JU journey date 5th Jan 2017 cancelled . Details C K Dave 52 year age, Male, booking status B2, 46. Please refund the amount Rs 1155. I book this ticket through mobile -APP "IRCTC Connect" on 4th Dec 2016 class 3rd AC transaction I'd [protected] . This train start from Varanasi and last stop is Jodhpur. If any problem for refund please inform me on my mail id [protected]@gmail.com...
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