Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My name is sagar i have called on help line ofirctc regarding refund amt of the cancelled ticket they told it will be refunded with in 24working hrs but till now i have not received the amt ss hsve talked with ur executives on[protected] sir details are given below kindly do the needfull.PNR-[protected] refund amt.1740
PNR-[protected] refund amt.1450
Sir both ticket refund amt not received...

I had booked a ticket for Habibganj to Mumbai in Kushinagar Express, which was supposed to arrive on 5th December at 12:12 pm but instead the train didn't come and so I filed a TDR for my confirmed reservation of PNR No. [protected] as train more than 3 hours late and passenger didn't travel. But I have still not received the refund for that TDR. Some two weeks back, I dropped an email to [protected]@irctc.com. I received a reply that my TDR was...

Hi,

My user id is heena_525 and this is regarding my ticket ID "4758415".

I had booked 2 tickets on 10 Dec, 2016 from -
ANVT to GHJ for 5 Feb 2017
GHJ to DLI for 9 Feb 2017
Total amount to be refunded : Rs 1880

But the amount had been deducted from my ICICI account and the tickets didn't booked. So i request you guys to please refund the amount of Rs.1880 into my ICICI account.br...

I travelled by shatabdi 120011.C6/24 from new delhi to chandigarhon 19/1/17.it started 2 1/2 hours late.no tea was offered in the 1st 2 hours.the foldable tray was extremely dirty and was not cleaned inspite of my requestcutlet was unpalatble. only 1 spoon was providedfor butter jam nd making tea.after quickly clearing away our trays the boys started offering tea coffee sandwithes on payment.if you cant provide good quality food why not make...

Date of the Incident - 22.01.2017
Full description of the Incident - Online rail ticket booking through IRCTC, ticket booking process two time but process error coming & ticket not book, but amount 5791 /- debit my account then we try again for booking then booked the ticket & amount debit again.
Desirable resolution of your Complaint - Request a refund

Drawn the POS ID : 364515 our state bank of india account...

I booked tickets from Delhi to SVDK for 11th March on Jammu mail. I tried booking the tickets thrice but the first two times the were not booked but the money got deducted from my account..same happened when I tried booking tickets from Jammu to Bareilly for 13th March from himgiri express.
My email id is [protected]@gmail.com
Mob no..[protected], [protected]
All the bookings were done through IRCTC official app... please...

On 17/12/2016 I had tried to book a ticket from irctc with transaction number [protected]. Which was unsuccessful attempt. But it's refund is still pending and not reflecting in my bank account. On irctc portal it is showing that the refund is credit on 20/12/2016 but there is no such transaction on that date in my account.
i tried to call many times on various irctc numbers but nobody responded the call. i sent them the issue...

I booked ticket in Train No.- 22824 from bokaro steel city(BKSC) to Bhubaneswar (BBS) on 28-Dec-2016. The train was more than 12 hrs late. On 27-Dec-2016, I filed TDR before actual departure yet not received the amount. When I checked my TDR status it was written as CR REPUDIATE. It is requested to look into the matter and clear the amount as soon as possible.

The necessary details are as below,

Reason to file...

They Suddenly suspended my irctc online ticket booking account and no one is responding through email or provided contact no's. i have 4000rs in my irctc wallet. i want the amount to be refunded to my bank account or the account to be activated immediately. I would like to know the reason for account suspension.

The customer support is worst and no one respond through emails and contact no's provided in irctc contact us page.br...

My recent journey through Rajdhani Express (Down 12423) was very unpleasant. I have found that the quality and the quantity of food as well as the behavior of catering staff is pathetic. No continental food has been served. No liquid soap in toilets and the toilets are too dirty to defecate. No cleanliness inside the coach. Many of my fellow passengers have been served with dirty towels, dirty bed sheets, and dirty pillow covers....

IBM Vikas jotangiya travelling from Surat to vasai on date 20-01-17 III m barmer yeshvatnpur Express and I took a local super fast ticket from ticket Window and then I request TC to give me ticket for AC if possible then he gave me his seat in B8 coach seat no - 7.. but when I reach there there is already a passenger and the Coach attendant name Renu singh was there he told me that there is no seat vacant here and he hit me and thorough my...

I am a student and belongs to MP. I was about to travel from Bhopal to Chennai in Tamil Nadu express on 8-JAN-2017, With PNR no. [protected]. But since Train was 18.30 Hrs Reschedule from its original departure(Actually train was 30 Hrs late but I don't have a screenshot of that since I have it for 18.30Hr so I am claiming for that), and I have to reach, now I contact with IRCTC on phone call even I have recording for same, The guy on phone...

Date of the Incident - 14.01.2017
Full description of the Incident - Online rail ticket booking through IRCTC, ticket booking process two time but process error coming & ticket not book, but amount 1590 /- debit my account then we try again for booking then booked the ticket & amount debit again.
Desirable resolution of your Complaint - Request a refund

Drawn the POS ID : 330003 our Indian Bank Account No [protected]...

I have bought two tickets worth ₹ 260+ Service charge 23 on 02.10.2016 from irctc online ticket booking system for travelling from Balasore to Howrah on 23.10.2016. The train was cancelled on that day but the amount eas not refunded to my bank account.The ticket details are as follows:

PNR No: [protected]
Train no and Name: 12074, BBS JAN SHATABDI, Transaction id: [protected]
Boarding at: Balasore, Resv upto:...

I have booked a E-ticket for two (2) person in sleeper class through IRCTC on date (20.01.2017) from HWH to RANCHI for journey on 24.01.2017.But unfortunately after debiting my amount of Rs.500/- from my bank account, the IRCTC E-Ticket has not been generated- Mail or Sms in Registered mobile.After that the IRCTC-site became Logged out after entering OTP.

The IRCTC Ticket Transaction ID- [protected].

So...

I, Jayant kumar wanted to book a ticket of jan shatabdi express/12059 on 17 jan. unfortunately i book the ticket twice, both the time money was cut from my account to irctc. But confirmation message would not come to my number and i had to face a day delay reaching my destination. And still my money was not refunded.
Please do something needful. Otherwise i have to take a step further.
Thank you
Jayant kumar
Mob.-...

I have registered for an account online, account id: kpod2kpod2. I have received and entered my email OTP which has been accepted and I have emailed [protected]@irctc.co.uk numerous times with a copy of my passport to ask them to acitvate the account but with no success. I am a UK resident and do not have an Indian mobile number so cannot receive the mobile OTP. Please can you help? Is there a problem if so what can I do to fix it? My email is [protected]@aol.com,...

Dr, Sir
Please consider my request and I booked the tickets through online
Ceyten. But money is not the ticket was booked. Many times you do this
Excluding cash still has not reached me. History refund on my ID
On 15 January 2017 and the date of payment of the bout as the money is returned. I want my money immediately to my bank account. Framed on money transfer
02 January 2017 and until today there...

Hi Concern,

I just debited Rs. 1461.50 in my saving A/c[protected], to IRCTC online train ticket booking, please do refund on priority.
Hence, I booked through credit card attached booked another ticket for your reference. Booked Merchant Ref. No. [protected]

Canceled Booked Merchant Ref. No. [protected]

Regards,
Manoj Dubey
[protected]...

Train no: 12624. Going from Trivandrum to Katpadi Junction. No of passengers : 5. Coach A2. Seat no: 34.There is no pantry car. And there are no vendors for food during dinner time. No IRCTC employee came asking for dinner order. We got down in Ernakulam Town station searching for food because the train stopped very far away from the food stalls on the platform and it is impossible to walk from the compartment to the foodstall and get on...