Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Still my refund amount not been transferred to my account.Please dont create the tickets and send them, Please let me know when i will get my refund?with regrets

refferr:
"Re: [IRCTC #5040229] Re: Cancel Ticket"

There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #5049815].

Please include ticket ID:

[IRCTC #5049815]

Prabhu Fatal Refreshment Stall n.13 at Jaipur railway station (platform) sells goods overpriced to western people. I was charged 20 instead of 15 for a bottle of mineral water. I told the guy at the shop that this was not the correct price of the water, but he refused to apply the correct price. After that I checked with some Indian guy and he was charged 15; when I asked him again why I was charged more, he denied the fact.

I have filef for TDR refund on 7 October 2016 as the train was delayed by 21 hours; but I have not received the payment till date.

I have tried everything possible at my end.

I have posted on Facebook and mailed to railways and Suresh Prabhu regarding this but got no reply till date.

Following are the details:
Date of journey - 7 October 2016
Date of TDR refund - 7 October 2016
Train no - 12561
PNR no - [protected]
Destination-Darbhanga to New Delhi

Please help me.

Dear Sir/Madam, I had booked a ticket from OGL to NDLS journey date 21Jan2017, but the train got cancelled.I had filed the TDR on the same day at 21-Jan-2017 18:12:00 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got cancelled so I have filled the TDR.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR:[protected] Transaction ID: [protected] Date of Journey: 21-Jan-2017 Ticket Amount: 690.0 TDR Filing Date: 21-Jan-2017 18:12:00 HRS TDR Zone: NORTHERN RAILWAY (NR) Reason for TDR Registration Failed: Not an E ticket (but it is a E Ticket)

I registered my TDR on 14 DEC 2016.
as my train was diverted and train not touching boarding station
from last 40 days its showing CR registered
still waiting to get some message or confirmation
have so many questions in mind
how is this system working ?
why its taking so much time ?
should i have to complaint in higher authority ?
will i get my refund or not ?

Refund amount of PNR [protected] did not get credited to the corresponding bank account. It was a Wait Listed Tatkal ticket which was cancelled on 23rd Jan'17 and ticket was booked on 22nd Jan'17 for the journey of 23rd Jan from NOQ to SDAH and the refund amount was INR 5240. But the issue is, in IRCTC account it is showing that the money got refunded and the bank is KMB whereas the ticket was booked from UCO bank. And it has been validated that the corresponding bank account from which ticket was booked did not receive the refunded amount. IRCTC really sucks and becoming a fraud organisation, this the way they sucks customer's money showing the wrong information that they refunded the money which actually they have not. This is not a single case, I have read multiple cases like this here in this forum. Even I sent an email to them whose ticket ID is IRCTC #5037464 but they have not responded my email as well.

When I logged in to my account:

I got the following alert:
Bookings are not allowed as your account has been suspended.

Kindly let me know how I should proceed to ensure that account suspension can be revoked. Please let me know if I should furnish additional details or any other thing which should be used to continue using this profile for all bookings.

I had sent a mail to customer care or IRCTC, but am yet to get any information on how to unblock or the way forward for using the account.

I have booked my ticket for Howrah to Puri and Puri to Howrah an amount of totalling Rs.5400 and sone personnel reason I have cancelled it on 30/01/17 but till date I have not received my refund amount i.e. Rs.3240 the refund status shows that refund it on your paytmag bank but I have pay it by my Bank of Baroda debit card and it's not only happen with me many other customers are unsatisfied of irctcs service I read many customers complain they also says that refunded amount showing on paytmag bank what is paytmag bank it's completely technical fault of irctc.

Transaction ID / Refund Id:- [protected], [protected], [protected], [protected] on 30/01/2017.

Dr, Sir
Please consider my request and I booked the tickets through online
Ceyten. But money is not the ticket was booked. Many times you do this
Excluding cash still has not reached me. History refund on my ID
On 15 January 2017 and the date of payment of the bout as the money is returned. I want my money immediately to my bank account. Framed on money transfer
02 January 2017 and until today there is no one answer. Number telephony contacts are available to give me the right solution. It's your duty. Please
Now most humbly request you to look into my request.
Thanks
Regards
Customer
(Thirupur)

ID NO : SRISENTHUR
PASSWORD : SENTHIL21
Transaction Id : [protected]
TRANSACTION BANK : SBI
A/C NO : [protected]
HELP ME
WITH PROOF Attachments

Dear sir, On 30 December 2016 while I was booking an e-ticket from IRCTC, a notification informing "Rejected from Bank. [ Transaction Id: [protected] ]You can choose another payment option and try again." like this came. During this transaction amount Rs.4750/- was deducted but ticket not booked and I have not got refund. I have also got sms from bank "An Amount of 4750 INR has been debited to A/c no XXXXXXX by POS transaction on 30-DEC-16 21:31:46". I have done payment through debit card. I humbly request you to see through the problem and fix it as soon as possible and fefund my money.
Transaction ID: [protected]
Ashish Jain
[protected]@gmail.com

I am traveling in train#12203 pnr#[protected] Train 12203 where I booked 2 upper birth but when I boarded the train I got to know that the birth which I booked is middle one.

Kindly check as I am facing this issue and it is wrong commitment from the irctc web portal. Find the attachment ticket.

Please take a proper action and provide the solution soon.

I have booked a ticket from asn to ara on 11/11/2016 which train no 12333 pnr no [protected] and transaction id [protected] journy date 08/12/2016 booked from my irctc id "vp022710" . On that day the train is delayed by aprox 9 hrs. Then file TDR . Till now i have not received my ticket amount . Tell me what can i do now . Or Send me the procedure of refund

PNR-[protected]
Trn:16588
Dt:[protected]
Frm JU to PUNE
Cls:SL
P1-RC, S1, 23
P2-RC, S1, 23
P3-RC, S1, 31
P4-RC, S1, 31
Chart Prepared
The seats in RAC availed by irctc to 4 persons is this system correct???
Many problems, to seat properly because the seat should be availed RC23, RC24, RC31& RC32 likewise...
There is no chance to seat a second person????

Sir, i am a passenger of train no 16382 jayanthi express dated on 30 th january and i boarded from quilon jn .i am submitting this complaint that there is no pantry facilities are available on the specific train and also there is no way to charge either a cellphone or a laptop.these are very basic things that should be needed in these type of distant trains.kindly make neccesary action regarding my complaint

Coffie @ 35 tea 10 veg meal at the rate of 150.00 being sold in train 22308.which is very high compared to latest pantry car menu rates given in IRCTC web site. When asked vendor he could not give any answer. I have Heard much regarding over pricing but seeing it live at present. Is there any checking system in railways that raids intermittently for sale of meals to passengers at IRCTC rates

Dr ns waldia poonam
Seat B3/ 14, 16
Date 30th January 2017
Kanpur

FORWARDING A MSG AS RECEIVED, WUITE SHOCKING
Read this fully to know the pantry car scam of Railways.. see the official site price list. Sending u this forwarded message. Can this be circulated so that this fixed and railways get back their past glory ???

As fwded

*Indian Railway Catering scam.*

Want to share my personal experience - Last week I was travelling from Visakha Patnam to Howrah in Yesvantpur Howrah Express. Ordered Veg. meal from the pantry car, as per waiter it was *₹90/-* only.

I have always in mind that these people are charging very high for the meals but never took it seriously. But this time I determined to enquire about it.

Googled about the rate card and menu, found this website,

*IRCTC Help: IRCTC Latest Food Menu Rates*

I was shocked when I saw the rates -

Veg meals which pantry car person was selling at ₹90/- is only *₹50/-.*

Non-Veg meals pantry car rate was ₹100/- is only *₹55/-.*

Two more options are also available as Standard Thali Meals- Veg and Non-Veg at *₹35/- & ₹40/-.*

After meals, I handed over ₹50/- to the waiter, but he was demanding ₹90/-. I asked him about the RATE CARD, he refused to have any such thing. Shown him the above website and rates, he was like *₹50/-* will be ok but *DON’T TELL ANYONE.*

I was so furious, travelled all the way from 13th coach to 1st coach to the pantry car. And on my way, informed co-passengers who were taking the meals from pantry about this scam.

Met the *Pantry-In-charge.* Enquired about this. he was also telling the same story, rate cards are missing right now but will shortly get the new one. About the Jacked price of meal he was mum. Lodge a complaint in his Complaint register, which he handed over to me after half an hour. Initially He was pleading not to write the complaint but after writing the complaint, he was like nobody will see this, it will go into dustbin that’s it.

To my surprise, against my complaint (he is obliged to give reason in writing - triplet complaint copies - one has to handed over to customer) he wrote _*“taken only ₹50 from customer Bill No XXX and this customer writes complaint every time he travels“.*_

The same situation is in almost every train, pantry car meals price are jacked up as no one question them, no one ask about the rate card.

As per one of the estimate, every day around 25 million passenger travel from Indian Railways, if only 5% of these passengers takes either lunch or dinner from pantry cars, even extra *₹30/-* on each plate will make these people rich by *₹37, 500, 000.*

_*Please do insist for Bill every time you ordered any food from a Railway pantry car.*_

_*Please do try to forward this to all, as so many depend on Rail travel & can't afford Air travel.*_

Sir/Mam,
On 27 Jan 2017 at 11:17:07 Hrs, I book a train ticket from Jhansi {JHS] to Nizamuddin [NZM], TAJ EXPRESS, TRAIN NO. 12279 of CC class whose PNR No. is [protected] and Transaction ID [protected] of quata general and booking was successfull and my seat in waiting list . I cancelled the ticket before the chart prepared/ done but my amount of INR. 580 is still not refund to me.
This deducted amount still not refund to me, Kindly look at this matter and provide the deducted amount

Regards
Arvindra sahu

Irctc keep ticket me meta and detail sahi hai bas ek jagah male 27 ticket me bhi hai id me bhi sur name bhi sahi hai bas name me different hai woh bhi thoda sa.

Id Ticket
Sandeep tiwari. Sandro tiwari
Male. Male
27. 27

Bas name me thoda sa diference hai jaise ki upar diya gya hai to kya TTE iske liye mujhe pareahan kar sakta hai kya meri kal train hai.

I, Jairam Satwik with user name - jairamsatw have registered with a wrong email id [protected]@gnail.com which should be corrected as [protected]@gmail.com because of which my account could not be verified. I regret my mistake.I shall be pleased if you do the favour.Please consider my request and change the mail id and do the needful at the earliest.

My IRCTC login is - kak991

I had cancelled tickets From my IRCTC account

Still today I had not received refund in my account.

Please see attach file for detail

I Had received only one payment which I pay be Paytm

I had not received Any refund which I Had pay through My bank account

Please Check it and credit earliest