Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: 635123

Website: www.cosumercomplaints.in

Name - Ramesh Kumar Palani
irctc user id - R266848
Mobile no - [protected]
I have mistaken in my irctc registration by entering the wrong Email ID.So please help me to confirm the registration process.
wrong ID is : [protected]@gmail.com correct ID is : [protected]@gmail.com
kindly apologise for entering wrong email id and support me to change the correct id or change by yourself.

Thanks & Regards
Ramesh Kumar Palani

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 143002

Website: [email protected]

I have booked 2 ticket on 8th feb 2017. Through irctc in the name o[censored]ser id navjot0024 for the journey from new delhi to amritsar in the name of Gurdev singh & Kulwant kaur through my debit card of HDFC. But the process was not completed .
But I have noticed that amount of tickets of RS 347.04 was deducted two time from my account.
I am earnestly requesting you to transfer the total deducted amount RS 347.04 in my HDFC ACCOUNT.
I hope that you will take necessary.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Website: www.irctc.co.in

I have tickets to Haridwar on 26th may .Train no.12327 Upasana express, PNR no.-.[protected]when I booked tickets 31 seats were available.in my party I have a 4 years old child, my aged parents and relatives.in spite of giving preference to lower berth.all I got a middle berth and all upper berth.what is this? There used to be lower berth preferences for senior citizens.have the rules changed.moreover when the government is batting for IRCTC, these sort of things are really disappointing for common people like us we are left with no other option than to approaching either travel agent or ticketing counter.shame IRCTC.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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R

Rahul Kumar87665

from Gurgaon, Haryana

Feb 9, 2017

Sir
I am Booked Train Tickets from Nangal dam to delhi station On 4 Feb For Rs 180 From My Account And That Tickets Are Not booked But The Amount Is Deducted From My Account .
The details are as below:-Transaction ID: [protected]
Train No./Name:12058 / jan shatabdi
I want to refund my money in my account

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P

PBDINESH

from Jabalpur, Madhya Pradesh

Feb 9, 2017

I cancelled train ticket [ two passenger list ]

PNR :[protected] [ CHENNAI TO CHALAKUDI ]

PNR: [protected] [ CHALAKUDI TO CHENNAI ]
ON 30.01.2017, BUT STILL NOW REFUND AMOUNT NOT YET CREDITED IN MY ACCOUNT.

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Address: Chennai, Tamil Nadu, 603210

Website: irctc.co.in

HI Team

On 19th Dec the amount debited from my account for the Ticket purchase was 190 . Since it was waitlisted the ticket git auto cancelled on 23rd Jan and I received a message stating that Rs 130 shall be refunded to my account.
But today when I checked the bank account with the reference number[protected]VID643827O191216x9843 I was shocked to see that only 3.93 has been credited. What happened to the remaining balance.

Can you check and confirm the reason for the wrong credit and process the actual credit please.

Even though the amount is less my concern is why is there a discrepancy between the amount stated as refund and the actual credit sent to bank.

Reference from Bank Side:[protected]VID643827O191216x9843

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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C

Chandresh Pal

from Delhi, Delhi

Feb 9, 2017

Dear irctc,

My account "Sunriser" has been suspended. Please active and also update us what is reson to suspened my account.

Email ID [protected]@gmail.com

Please revert back to above email id.

Kind Regards,
Chandresh

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Address: New Delhi, Delhi, 110085

Website: irctc.co.in

This is an incident that took place on 09/Feb/2017 in train Shatabdi Express 12040 (New Delhi to Kathgodam). They served expired biscuits to passengers on board. I have attached the picture of packet clearly showing the date 04/Feb/2017 which has already expired. This is a very pathetic incident serving bad food to passengers and playing with their health. Kindly look into this and ensure this type of incidents doesn't happen in future.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 500014

Website: IRCTC

I booked a ticket from irctc . I checked in "Last Transaction Details .when i click on transaction id, it is showing not booked, : please find following details Transaction ID : [protected]Train No./Name: 12704 / FALAKNUMA EXP Quota: PREMIUM TATKAL (PT) Date of Journey: 10/02/2017 Date Of Boarding: 10/02/2017 Class: SLEEPER CLASS (SL) From : SECUNDERABAD JN (SC) to BHADRAK (BHC). Firstly, ticket is not confirmed and amount is deducted.. kindly do something, what is the status and ... Please do some thing.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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G

Gaushick

from Sivakasi, Tamil Nadu

Feb 9, 2017

I tried to book Tatkal tickets using IRCTC Rail Connect mobile app. After booking, amount was deducted, and it is not reversed back to the account. I am registering this complaint after 2 days. Still I didn't get my money back. It is the worst service from the government even currently in digital India. How many days it will take?

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Address: Nashik, Maharashtra, 422101

Website: www.irctc.co.in

Hello sir/madam.
I am Samiran Deepak Bhabad. I was trying to reserve tickets of 10th February of Sevagram express from Nasikroad station to Nagpur station on 8th of February . During process, they declined the reservation(while making payment) and took me to login page. But my bank Passbook is showing me transaction of IRCTC payment twice of 600 rd per transaction. Which deducts my 1200 rs. I am sending my account details. Please check and give me my refund amount.

Username: nilphadnis
Journey Date: 10th feb 2017
Train name: Sevagram express
Journey : Nashikroad to Nagpur junction
Transaction date: 08/02/2017
Bank name: Bank of India

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Address: New Delhi, Delhi, 11001

Website: Www.irctc.co.in

Sir/ Madam,
I have booked 1 tickets on 5th February 2017 .Through irctc in the name o[censored]ser Id AMITABH98.for the journey from Bhagalpur to new delhi in the name of AMITABH CHOUDHARY through my debit card of STATE BANK OF INDIA. But the process was not completed due to choice of birth NOT AVAILABLE.
But I have noticed that amount of tickets of RS 2133 WAS deducted from my account. Amount did not credit in my account still now.
I am earnestly requesting you to transfer the total deducted amount RS 2133/ in my STATE BANK OF INDIA ACCOUNT.
I hope that you will take necessary action in favour Of me.
Thanks
AMITABH CHOUDHARY
[protected].

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Website: irctc.co.in

Train was from Amritsar to Haridwar(5 people) for 29th Jan, 2017. Train got cancelled due to some Railways issue.
Since 1st Feb, 2017, the status says the amount refunded.
But I have not yet received the amount till now.

PNR number : [protected]
Refund id : [protected]
Transaction id : [protected]

Please look into the matter and close it ASAP.
I am terribly saddened by such behavior from Indian Railways.

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Address: Thane, Maharashtra, 400601

Website: irctc.co.in

I have my userid sajna28 which I am using for making ticket bookings in irctc since many years. On accessing it on 6th of Feb, 2017, it gave an error message saying that the account has been suspended. REcently I had transferred around Rs 9500 to the e wallet for tatkal bookings. Now since the account is susended for no valid reason, I am not able to utilize this amount that is there in the ewallet. I need an immediate solution to this issue, I have already contacted the hone numbers given in the site, but no answer and I have emailed the complaint to [protected]@irctc.co.in. There is no response other than a ticket number being assigned. Please address this on prioriyt, failing which I will move the case to consumer court.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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D

devraj rajbhar

from Mumbai, Maharashtra

Feb 8, 2017

Sir please reopen my irctc acount my mo.no. [protected] this no. Me open a irctc acount. My login id is devraj2232 and password is dah533 this acount is closed please reopen my acount

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Website: Www.irctc.co.in

Dear sir/mam,

I booked a tkt from Ayodhya to Delhi with PNR no:[protected]. The train was running more than 12 hours late so I filed the TDR before the scheduled departure of the TRAIN. TRAIN No. :-13483 DOJ:[protected]. Cancellation Id:- [protected]. Now it is showing CR repudiate. I haven't got the refund.
Please look into the matter.

Thanking you.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Thiruvananthapuram, Kerala, 695023

Train no. 22208
PNR no.[protected]
While travelling from Trivandrum to Coimbatore I didn't get food. But during the time of train ticket reservation they asked me Veg. Or Non-Veg and they also said that the train fare includes Food. But during the whole journey they didn't even gave me a Biscuit or Water. If food is not there for half Journey passengers then why they are asking me are you veg or non-veg. I hope the respected authorities will take necessary action against this and if food is not there then kindly inform me that.

Yours Sincerely
A. Durai Raj

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Surat, Gujarat, 395006

I parked my bike in IRCTC parking space which is pay and park and they charging 20 INR for upto 6hours.
When I gave 2x5 Rs Note and he denied to take 5Rs. Currency.
So why they refuse to take Indian currency which is provided by our government.

So plz take an action against those people who denied to take money.
and I have also that video recording but i can't upload at this time bcz facing some technical problem on this website.

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Address: 600017

Website: [email protected]

I forgot my user id and password for using irctc train ticket bookings.iwant to use your link IRCTC.immediately.My mobile no is [protected] and my email id is [protected]@yahoo.com pl.help me.iam a senior citizen aged 71 yrs.Iam not in a position to book railtickets on line in the irctc website.as iam a senior citizen, i can not go to railway booking counters for booking rail tickets by standing in lon ques.so, please help me to retrieve my user id and password.

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Address: New Delhi, Delhi

Website: www.irctc.co.in

Hi,
I filed a TDR on 7th Nov 2016 with subject "Train late for more than 3 hours and passenger not traveled" with TDR refund case Registration No:[protected] but still today after 90 days my refund of Rs. 4500 has not been done. I request you kindly to look into this matter and resolve the issue at the earliest. PNR No [protected] Reference ID: [protected]

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Address: Allahabad, Uttar Pradesh, 211008

Website: www.irctc.co.in

I filed a TDR on 11 Oct 2016 with subject "Train late for more than 3 hours and passenger not traveled" with Registration No:[protected] but still today after three months my refund of Rs. 2000 has not been done. I request you kindly to look into this matter and resolve the issue at the earliest. PNR No [protected] Cancellation ID: [protected]

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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mahesh prasad choudaha

from Mumbai, Maharashtra

Feb 7, 2017

HI i have cancelled two ticket same time same amount i got one ticket refund in my account... second ticket refund still not received.. in IRCTC it's shown that they already refunded. what to do in this situation ???
there is png image file in attachment which is having PNR refund status
and all the booking details

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Address: 345001

Logging this complain against IRCTC - TDR never refunded for genuine case.

Train Number - 12404 - JP ALD EXPRESS
PNR - [protected]
Scheduled Travel Date - Jan 7, 2017
Scheduled Time of Departure - 1520 Hrs
From - Jaipur To - Agra
Boarding - Jaipur
No of Passengers - 2

Train's Actual Departure Time - 1830 hrs
Filed TDR - as both the passenger, never traveled and filed TDR for reason - Train late more than three hrs.

TDR rejected.

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Address: 208005

Website: IRCTC.co.in

Dear sir,

i have booked a ticket through IRCTC having PNR No.[protected] journey dt.[protected] train No. 12941 from Agra fort to Bhavnagar Trnms. on the journey date the train is late more than 5 hours from its scheduled time, hence i submitt a TDR choosing the reason "Train late mote than Three hours and passenger not travelled' with TDR transaction ID [protected] before its actual departure from Agra fort station. my TDR refure by IRCTC and status show that the passenger war travelled. HOW IT'S POSSIBLE WHEN PASSENGER NOT TRAVELED AND IRCTC SHOWS PASSENGER TRAVELED. I humbly request to re examine the case and refund an amount of Rs. 1130/-. otherwise i will go to consumer court for my refund.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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A

Aslam nurani

from Guntur, Andhra Pradesh

Feb 6, 2017

I have book train ticket but my ticeket is not confirmed please tell.
My balance is refund or not refund

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R

Rao Satyanand Yadav

from Gurgaon, Haryana

Feb 6, 2017

Dear sir, I have booked a tatkal ticket from delhi to nihalgarh on 14 january 2017.but transaction failed and money deducted from my svc bank saving account no-[protected].on irctc online accont .it shows that amount refunded.but till 31 jan 2017.it didnot come in account.transaction id-[protected].and amount is 430/-.

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P

Pravin Khandar

from Mumbai, Maharashtra

Feb 6, 2017

Iam pravin harish khandar
i user id nitapravin is booking block plase activate
thank you
pravin khandar

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Address: Nellore, Andhra Pradesh, 524003

Website: irctc.co.in

06580/Vishakapatnam - Yesvantpur Tatkal is coming late by an average of 3-5hrs every monday. It is extremely difficult for us if it delays a lot because we have to attend Office on time. Since this is a tatkal train, the fare is also very high. But the train never comes on time. So please make sure that this train comes to Krishnarajapuram on time.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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R

Rajiv bayad

from Pulgaon, Maharashtra

Feb 6, 2017

Dear sir, I am not booking a ticket the errer is payment is progress .so please solve this problem my email is [protected]@gmail.com

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A

Ashrafali7

Feb 7, 2017

Hi

I have cancelled my Train Tickets on 01-jan-2017
My PNR number is
[protected]
[protected]

However money is still not refunded back to my account..
Ticket was booked at the counter

kindly have a check on this and do the needfull at the earlisest

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Address: 560066

Hi,

I have filed TDR for PNR "[protected]" on 30-Dec-2016 as train was 7-8 hr late from expected time. Till now I have not received my money back.
I have mailed to [protected]@irctc.co.in & [protected]@irctc.co.in, but no response I have received. Its like a bad experience for customer. At-least customer support shopuld be better.
Its being more than a month but nothing is getting progress from IRCTC department. Requesting IRCTC to please progess my case further.
Regards,
Nitesh Saha

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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R

Rajiv bayad

from Pulgaon, Maharashtra

Feb 6, 2017

Dear sir, i can't booking a ticket the errer is check your data connection so please solve this problem my email is [protected]@gmail.com

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A

Ajas1988

from Nagercoil, Tamil Nadu

Feb 6, 2017

As per the IRCTC rate card the drinking water 1l charge is Rs.15/-. But in 12212 ghorakpur express they are charging Rs.20/- and not even ready to provide the bill

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 284

Replacing of wrong EMail Id

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Amount deducted but ticket not confirmed

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Allotment of upper berth to all the senior citizens in my party.

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RE: Refund status showing as "Refunded"but discrepancy in amount credited (PNR 4639736370)

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Serving Expired Food In Train

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Pnr not confirm but amount deduct

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Deductions of money without reserving tickets

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Amount deducted but ticket not booked

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Ticket Cancellation Refund not Received

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Account Suspended for no reason and Ewallet has 9500 rupees

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TDR issue

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Food Not Provided

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5 Rs Note refuse to take for parking

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Forgot My user id and password

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No refund on TDR request even after 3 month

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No refund on train cancellation/dealy more than 3hrs

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Logging this complain against IRCTC - TDR never refunded for genuine case.

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Refund against TDR not received, status show "repudiate'

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Delay in train arrival

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Not received refund amount for FILED TDR

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