Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

This is to complain about the allotting system for SE1 and SE2 coachs for train number 16227 and 16228(from Bangalore to Shimoga and from Shimoga to Bangalore). The coach is allotted at either just back of the engine or at the rear of train. It was very inconvenient for us, as we had to search for the coach(for 16227) which was attached just before the Engine. We had senior citizen who were travelling with us, and had to make them walk all the way till the engine for 16227. Over that as we were back to the engine, we were not able to sleep, as the engine makes sound.
The other problem was when travelling back from Shimoga to Bangalore(16228), again we had to search for the engine SE1 with senior citizen with us, assuming that the engine is located at front. We along with Senior citizens had to run all the way back(last coach of the train). We being youngsters still ok to run back to the last coach, but think about the elderly people how should they board the last coach. It is very inconvenient for them.
Hope you understand the situation and allot the coach SE1 and SE2 somewhere near to S1, S2.. etc so that it is easy to find and board the train. Hope you understand the situation and address the issue.
Thanks

My irctc account is deactivated please activate it.
id is guru2912
email [protected]@live.com
as i have to take printouts of tickets

I have forgotten my password. I tried to submit the answer to the secret question, but sorry say that it had also forgotten my user id is jhuma123d.I appeal to Indian Railway Catering & Tourism Corporation [IRCTC] Please reset my password .If you are facing any problem to disclose it, then I appeal to you please send it at my registered mail.hope this problem salve very earliest.

IRCTC internet booking net is very slow, especially in the morning time, for tatkal tickets it never open the site till 8am and when the site opens then tatkal serveces shows full, It is like fooling people by keeping this services whereas tatkal ticket booke through agents you will get confirmed ticket. It is surprising performance by IRCTC. My question is to IRCTC, have agents any special quota?

Dear all,

I would like to lodge a complaint aganist irctc for a long pending due aganist my ticket book on 2013 and which is due till date.

As there is no response from either railways/irctc. Please do the needful to get my refund asap.

Regards,

Mahendran
[protected]
[protected]@yahoo.com
Irctc id: ajumahi

_
Booking and tdr information:

Transaction details
Pnr number: [protected] ticket type: eticket transaction id: [protected]
Booked on:[protected] class: 3a internet service charge: rs 22.47
Date of journey: 12/10/2013 railway zone: irctc bank: sbi
Total: rs 1722.47 train no: 12375 ticket charge: rs 1700.00
From station: chennai central (Mas) quota: tatkal to station: jharsuguda jn (Jsg)
Irctc zone: irctc

Ticket details
S# name age sex coach seat res-status
1 yamini 27 female b2 0007/ sl booked

Tdr details
Reason for tdr: train cancelled. Tdr status: reference no: ekt[protected]
Tdr zone: ser tdr filing date: 12-oct-2013
Refund status: refund under process refund date: not available refund amount: rs.0.00

Sir,
My name ganesh prasad yadav vill-khokham po- shivpurwa amarpatan satna mp
Dob 16/09/1990
Mb [protected]
And email add.[protected]@gmail.com

Dear Sir/Madam,
Ref to mail sent to "[protected]@irctc.co.in" & "[protected]@irctc.co.in" and online complain through "http://www.coms.indianrailways.gov.in" on dt.02.02.2016 midnight, I not received any response.

My complain is as follows :
Ref to journey dt.02.02.2016 by Train No-22691, Rajdhani Exp in which booked ticket PNR was -[protected], Rajdhani Express arrived late(22:25pm) at Bhopal Station while we have to catch Train No- 12185, Rewanchal Exp from Bhopal station which depart time is 22:15 PM and we had also confirm tatkal ticket in 3A reservation which ticket PNR was-[protected].
But due to late arrival of Rajdhani Express at Bhopal, we were not able to catch the -Rewanchal Express from Bhopal (22:15 PM)

We are surprised that how Rajdhani Express got late .

We tried to File TDR online but it was not accepting with a note"Only permissible before 4 hours " and also not have the reason in TDR option column particularly for delay arrival of linking train.
Kindle arrange to refund our Money for that ticket in which I had not made journey due to time mismanagement of railway. I requesting for refund of Money.
Due to this incident, Me & my mother have to take stay at Bhopal for Night on 03.02.2016 and booked again a ticket for next journey by Rewanchal Exp which booking PNR is -[protected] .
In whole incident, I had bear for hotel stay and fooding expenses at bhopal as well as booked ticket again which are extra expenses for me.
So you are requesting to refund the ticket amount.

Thanks
Ajay Gupta
Mob:[protected]
Email:[protected]@hotmail

Transaction ID:[protected]
PNR No: [protected]
Cancellation ID:[protected]
Date of Cancellation:04-Jan-2016 08:12:07 HRS

the amount of 1380.00/- not yet refunded please help!!!

As train number 22823 was running late by 7 hours on 14 Dec 2015, hence I asked IRCTC right time to file TDR, in return IRCTC has filed TDR ( I don't exact time when it was filed by IRCTC). Got an email from IRCTC at 10:13 Hours on 15 Dec 2015 having ticket number 2555755 that TDR has been filed.

Later on it was rejected by concern railway authority mentioning it was not filed at correct time. Since I have not filled up TDR or asked IRCTC to do so, I am eligible for refund either from Railway or IRCTC.

I booked three tickets and tow ticket got confirmed and one ticket got called automatically during chart preparation. The cancelled ticket amount not yet refunded. PNR No [protected]

I hv booked an eticket on train 14732 from Patiala(pta) to delhi(dli) for 06/02/2016,
balance Rs.337/- has been deducted from my account... bt neither pnr nor seat is been allotted to me... I hav provided with ticket id[#2837193]... you are requested to either refund my amount or allot the seat

To,
head/ in-charge authority,
irctc indian railways

sub: 1-high priority complaint reg refund of cancellation charges and third party charges being deducted for continuation journeys of below mentioned pnr's only because of trains cancelled from vskp to sc -which is our starting journey on 31st jan and there is no before time minimum intimation from irctc due to which we have to cancel all linked journey tickets.
2-immediate refund to our account full amount without dedcutions of below pnr's immediately to re-schedule our journey in two days
take this complaint as high priority,

though we cancelled our continuation journey tickets of below menitoned pnr's
we are being charged for late cancellation which is the mistake of railways system
for not informing in time.

We have booked for journey
1- visakhapatnam to hyd on 31st jan and train is cancelled suddenly without prior initmation
what the irctc management are working.
2- due to which all our connecting journey to nagarsol, shirdi from different places we manually cancelled, mentioning below all the linked journey pnr tickets which we cancelled and amount deducted for late cancellation, mistake is from irctc for not informing before time that train from vizag is cancelled

we demand full refund including booking charges for below pnr's and also immediate refund to our account to re-schedule our journey.

We want full refund of below pnr's not partial or deducting for cancelling late which is entirely irctc working management fault of not informing priorly

1- pnr - [protected] transaction id - [protected] total fare: rs. 2795.80
amount deducted 800 rupees, for cancellation refund this amount .

2- pnr - [protected] transaction id - [protected] total fare: rs. 1835.80
amount refund rupees 175

3- pnr - [protected] transaction id - [protected] total fare: rs. 1510.80
refund amount rs.175

4- pnr - [protected] transaction id - [protected] total fare: rs. 702.90
refund amount rs.140

5- pnr - [protected] transaction id - [protected] total fare: rs. 2455.80
amount deducted 175 rupees, refund this amount

6-pnr - [protected] transaction id - [protected] total fare: rs. 940.80
amount refund rs.110

7-pnr - [protected] rs : 2795 refund amount 240 rupees

8-pnr - [protected] transaction id - [protected] total fare: rs. 1170.80
refund amount rs.110

9-pnr - [protected] total fare: rs: 2795.80
amount deducted 680 rupees, refund this amount.

For all above menitoned pnr's, including complete cancellation charges to be refunded in full amount and in 2 days to re-schedule. Due to cancellation charges from irctc without minimum 48hrs before intimation
due to which all the above pnr's when cancelled, late cancellation charges are being charged and also for booking we need immediately amount in our bank account
worst service by irctc management, no minimum previous intimation regarding cancellation of trains,
due to which we have lost money for hotel bookings in hyderabad
all the pnr details are mentioned above
refund all the below pnr's full amount including banking charges and also immediate refund to our account to re-schedule our journey
the below train details are mentioned which is starting journey
pnr status details
the train is cancelled

pnr number : [protected] date : 31-jan-2016
train number : 12783 train name : vskp sc ac exp
from station : vskp to station : sc
boarding point : vskp reservation upto : sc
class : 3a no of passengers : 6
charting status : chart prepared upgraded class :
booking fare 5460 ticket fare
quota : gn
remarks :

Sir

i have booked a ticket from irctc from jaipur to ahmedabad on 25/01/2016 but ticket is not booked and yet i have not received the payment of tran id-[protected] return id-[protected] as irctc shows refunded on 27/01/2016. Today my account is charged by difference amount as the service is not provided by the irctc any why should i pay the difference amount. I have sent a mail to irctc through my email id [protected]@outlook.Com and ticket no 2795937 is allotted on 25/01/2016 but still i have not received any solution or information regarding this. Why should i bear this charge and irctc benefited interest free amount. Irctc should pay the penalty for delay as ircts charges.

Thanks
avinash janu
mo-[protected], [protected]

Oday I booked a railway ticket but it shows no booking statues but they deducted money from my Net banking on 31.01.2016 01:58 Irctc reference No. [protected] my amount 182.90.
so I hope please return my money in my Account No which give above. Hope IRCTC will take strictly action for inconvenience occurred...

Booking of E ticket charges dedcted Rs 7577.25 for two tickets agaist the train 12519, journey date 31.01.16 from thane to kamakhya but ticket has beennot issued.
transaction id-[protected] dt 30.1.16

Today I booked a railway ticket but it shows no booking statues but they deducted money from my atm card([protected])₹652.90 on 30.01.2016 12:17:43 so I hope please return my money in my Account No which give above. Hope IRCTC will take strictly action for inconvenience occurred...

Irctc user name - STARTOURS

Dear Sir / Madam

I was open my IRCTC (online train booking) account in 2014, after i open my account with IRCTC there is one of Wallet account. wallet account means you can top up your money and whenever you book your ticket you use your money when you make reservation with IRCTC.

Today my wallet account balance are around 4798.00 rupee which i unable to use this money or they are not refund to my money due to there is one system to update OTP password which get on your register mobile only. unfortunately my register mobile no was [protected] which i lost and purchase new number are [protected] which is presence today with me, IRCTC are not update my mobile or not refund my wallet money.
i send so many email to IRCTC but they are not helpful for it, if you need all correspondence with IRCTC i will provide you.
My IRCTC account user id is STARTOURS
please do some thing for me and help for refund my money from IRCTC

Thanks

Girish Shah

We all friends went to junagadh
our pnr no [protected]
our pnr no [protected]
our pnr no [protected]
we book ticket on 28 sep 2015
for 25 jan 2016 (120 day )
we all senior citizen got upper berth seat
and we board in train, and saw
all young citizen got lower berth
it was very difficult to go on upper berth seat
and also difficult to get down at night in dark

please update the software
to help senior citizen to get lower berth

This is reagrding pnr number [protected], I booked the 3 e-ticket for travelling from phagwara (PGW) to aligarh (ALJN) in 2 tier AC and it was waiting but on the day of journey the three seats were confirmed under 3tier AC . date of journey was 3 november 2015
the rates of 2 tier and 3 tier are different, the refund for desired amount is not completed yet and its been months since i have been sending them e mails and calling them but still no one is responding.
I have been trying to contact since 6 November but no one is responding, please help

We have booked 3 tickets in that 2 female and 1 male.
In my printout it showing as
Female 1 seat number 25
Female 2 seat number 28
Male 1 seat number 31.
And we have cancelled male ticket due to some reason. Now TT is saying that female2 holds seat number 31 and male 1 holds seat number 28 so female 2 ticket got cancelled and he had put fine of 1k.