Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi All I have booked a ticket on 14th Sept'15 with transaction id:- [protected] from Ludhiana JN (LDH) to NEW DELHI (NDLS) but the following transaction was cancelled by NORTHERN RAILWAY (NR) with cancellation id:- [protected] . As i'm still waiting for my refund amount of Rs 135.00 as it's been more than 3 mnths but no such refund has been given . Kindly Get it done as soon as possible . I'm also attaching the screenshot of...

I had book 4 tickets from Tatanagar to Kharagapur by 22892 / RNC HWH INT EXP and my PNR No. was [protected]. I paid Rs. 382.90 for the tickets. As the status of the tickets were waiting list it got cancelled by the system. But I got a refund of only Rs 120. I wrote a mail to [protected]@irctc.co.in but haven't received any reply....

Hi, I was planning to travel from jaipur to mumbai by gareeb rath. So i opened IRCTC and search the train details. i saw one gareeb rath from jaipur to Mumbai. As i will be travelling with wife so i thought of taking side upper and side lower. And there were 49 seats available at the moment. When i finally booked the ticket i got Side upper and Side Middle berths. At the time of selection there was no information regarding side middle...

Today I purchased a KINLEY water bottle at Sidhardha hotel being maintained by IRCTC at Chirala of Prakasam district, Andhrapradesh. The attendant took Rs.20/-. When I asked him, he told me that he is collecting extra Rs.5/-. So, I preferred to give complaint....

Sir my payments three times rs 2822.9 are gone. But my ticket not done I made irctc online tickets continues 3 times the payment cut my account but not received tickets so i want a given to amt so u can solved my problem...

Sir/Madam My PNR No. [protected] Train no. 22643 traveling from Berhampur (BAM) to Patna (PNBE) on dated 17-Nov-2015. I have filed TDR but till date no money refunded from IRCTC. For last two months it shows CR Registered, but now nothing shown in my ID even ticket also not showing. Please help me to get my money back....

Dear Sir/Madam, I had booked a ticket from NDLS to ASR journey date 24 December 2015, but the train got late from more than 4hours.I had filed the TDR on the same day at 09.00 HRS.The status of TDR showing CR Repudiate. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey:[protected] Ticket Amount: 4040.0 TDR Filing Date:[protected].00...

My name is Abhishek and i am working at IIM Indore. I was performing a journey from Hatia to Indore on 02/01/2016. Since there is no direct train for Indore therefore i had to make a break journey (i.e. from Hatia-Dhanbad-Indore). I started my journey on 02/01/2016 on Maurya Express (No.15027) bearing PNR No. [protected] from Hatia to Dhanbad. The train reached 40 minutes late at Dhanbad station due to which i missed the connecting train ie....

Hi, I have booked two tickets for train number 17651 from Puttur to Kacheguda dated : 23/11/2015, my ticket was confirmed. Due to Chennai floods, train got cancelled. Train Number : 17651 PNR No:[protected] Date of Journey: 23-Nov-2015 I filed TDR but it is rejected stating that "TRAIN NOT LATE BY MORE THAN 3 HRS. AND TDR NOT FILED WITHIN ACTUAL DEPARTURE OF THE TRAIN". Please look into it on priority. [protected]Ticket id given...

Sir/Madam On 4th February 2015 I tried online purchase of international tickets from Bagdogra(IXB) to Amsterdam through IRCTC for my son by my SBI Credit card. I got the message from SBI in my registered mobile an amount of Rs.59039/- was deducted & my son got a mail from the IRCTC tickets not purchased as the transaction failed due to some inadequacies in card /bank account, though I had sufficient credit balance & no dues were pending....

Hi, I have booked two tickets in Shalimar Express(14646) from Jammu-Tawi to Ghaziabad dated : 20/09/2015, my ticket was confirmed. Due to some reasons, somehow train has got cancelled even after the chart was prepared. PNR No : [protected] Journey Date : 20-Sep-2015 Train Number : 14646 Reason of TDR : Train Cancelled I had filled a TDR on "23-Sep-2015 12:46:42" for refund of money. Cancellation ID : [protected] ...

Hello, The Booked Ticket History tab in the portal does not show any historical data without transaction id and PNR number. If we are to remember them we wouldn't have required Booked Ticket History tab at all. I need to retrieve my booking history for past year. It is very urgent for me as I need to submit the details for LTA. Kindly help. Regards, Rajarshi...

Dear Sir, I was travelling with my family on 2nd Jan 2016 from NDLS to Mumbai Central on Suvidha Express-22914, in 2nd AC, A/3 Birth No.1, 2, 3, 4, 5.. Our compartment was near the door. This train only stops on 2 stations between Delhi and Mumbai.i.e..1. KOTA and 2. BARODA. Around 5.30 a.m. in the morning, I realised, that my hand bag, which had all important documents, My PAN Card, Debit and Credit Cards, Mobile phone, Cash & Jewellery...

Dear Team, I’m a frequent user of IRCTC and most of the time I get tickets via IRCTC portal; however; couple of recent transactions are too scary that; going forward to even think about your portal is not possible. Recently, I’ve cancelled three tickets( Rs# 7010), (please find below PNR number and transaction info) none of these money ever credited back to my HDFC credit card account (XXXX-XXXX-XXXX-3372), however status shows...

Dear sir/madam.. I was booking my train ticket from my
irctc account but unfortunately it was unsuccessful
transaction.I could not book my ticket but amount was
deducted from my account.Below are the details.. Thank
you for using your SBI Debit Card 459XXX4687 for a
purchase worth Rs 1344.35 on POS 2002 at IRCTC txn#
[protected]. And it was scheduled at 22:13 pm on
January 1, 2016.So till...

Hi,

May i know the reason why refund amount of 410 rs only.

I got mail from irctc ([protected]@irctc.Co.In) like below.. — dear customer,

We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully. The refund amount of rs. 410 will be refunded back to your respective account shortly. — when i book the ticket oct-14, 2015, 470 rs money deducted...

I have booked a ticket through IRCTC and the train was cancelled. They suppose to return the money but its been more than 1month they are not returning the money. Below the train details. Train No./Name: 15120/MUV RMM EXP PNR No [protected] Date of Journey: 23-Nov-2015 Date of Booking: 21-Nov-2015 From: ALLAHABAD JN (ALD) To: CHENNAI EGMORE (MS) Boarding: ALLAHABAD JN (ALD) Resv Upto: CHENNAI EGMORE (MS) Quota: TATKAL (CK) Class:...

Dear Sir, I booked a ticket from Hubli to Bangalore on 26th DeC 2015 for the journey on 01st Jan 2016. PNR Number is [protected]. Train number is 16590. It was a wait listed ticket and didn't get confirmed. When IRCTC refunded the money there was deduction of Rs.120/- ( single ticket for 2 passengers). My complaint is that when wait listed is not confirmed why there has to be deduction ? I wanted to travel but Railways couldn't...

Had my reservation in Train# 11104/BDTS JHANSI EXP ) dated 24-Dec-2014 from BDTS To Ratlam . But the train was 9 hours late & i filed a TDR with category" train late more than 3 hours" But i Have not received refund yet. Inspite of my mails & regular follow. We are not getting reply & not even irctc is taking necessary action. Same had happened earlier also but this can't happen every time. I need my money back. Other details are: nsaction...

I am not able to update my profile. The specific areas are PIN CODE, STATE, CITY options. Please help me to update my profile....