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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 344

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sugga
from Lunglei, Mizoram
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About refund of cancelled e ticket.

Website:irctc

Sir, I am sksingh made reservation in train no 12869 and 22894 in the month of November. But i have cancelled my tickets in month of December before train departure.But after 14 days till now cancelled tickets amound not refunded in my account.Plz send my refund amount in my account immediately with interest. My tickets details are: 1: pnr no [protected] nk to tata Cancelled id [protected] 2: pnr no:[protected] nk to tata Cancelled...
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Deepanshu Singla
from Delhi, Delhi
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About stealing of luggage or bag

Address:Khordha, Odisha, 751024

Sir i was travelling in NANDANKANAN PURI EXPRESS from delhi to bhubaneswar on date 4-1-2016 to 5-1-2016. My bag has been stolen in between the kanpur junction and kharagpur, west bengal. Or sir there is one more possibility that anyone has taken that bag mistakenly. So if he has submit that bag then plz. inform me... Or sir plz. share the contact information of those passengers who had seat no. 11, 12, 13, 14, 15, 16 My booking...
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renjithss
from Mumbai, Maharashtra
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Food related

Address:110076

Dear Sir / Madam Right now i am travelling in Rajadhani train 12432 toward I don't get any welcome drink and other items included in Rajadhani class menu And vegitable meals suppled on lunch with ruined vegitable curry (samabar) Cabin and bathrooms are uncleaned food supplied in trains are not upgrade accocording to the set charges bathroom and cabin not properly cleaned timely passenger name Renjith SS pnr number [protected]...
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Barnali GOswami Basu
from Noida, Uttar Pradesh
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Incorrect cancellation charges

Address:Kolkata, West Bengal, 700068
Website:www.irctc.co.in

I cancelled 2 tickets - one was a ticket for second seating and the other was for 2nd Sleeper. IRCTC deducted charges of Rs. 60 and Rs.120 instead of Rs, 30 in each case. The canellation IDs are [protected] (PNR [protected]; Date of Journey 2nd Jan 2016; Cancellateion Date 31st Dec) and [protected] (PNR [protected] Date of Journey 7th Jan 2016; Cancellateion Date 31st Dec)....
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Dharsini
from Bengaluru, Karnataka
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Tickets and seat allocation complaint

Website:www.irctc.co.in

I traveled with my 70 year old grandmother in the train 16860 on 03/01/2015. It was a Tatkal booking.PNR: [protected]. We were allotted the seats S9 9, S9 12. We traveled from Kodumudi (KMD) to Chennai Egmore (MS). We boarded the train around 7.30 PM in KMD station but the actual arrival time is 6.45 PM. As soon as we entered the train, we do not have space to even stand in our compartment. Around 12 people were sitting in the compartment...
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HarrryHarish
from Pune, Maharashtra
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IRCTC Policies

Address:411011
Website:www.consumercomplaints.in/new_complaint

I recently booked a ticket for a train from Yesvantpur to Bikaner(Train no: 16587) and wanted to board from Pune. The tatkal system is so stringent that you cannot miss a single second; to my bad when the window opened at 10am on 2nd Jan 2016 for the train which will arrive Pune 5:00am on 4th Jan 2016 and start from Yesvantpur on 3rd Jan 2016 5:00am. I missed to change the boarding from Yesvantpur to Pune. I tried all possible options to...
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Address:Kanchipuram, Tamil Nadu, 603103
Website:irctc

My transaction id is [protected].I booked a takaal ticket but the booking failed still from my account number Rs.472 is debited. please refund the amount ASAP....
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Bharath Ganesh
from Bengaluru, Karnataka
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Train delayed more than 3 hours and only 50% refund given

Address:Bangalore, Karnataka, 560048

Hello, I had booked a e-ticket vide PNR Number [protected] and the train was delayed by around 6-8 hours. I immediately files a TDR and as per rules I should get 100% refund when train is delayed by more than 3 hours. However, I was only granted 50% refund. I see many many people are facing same issue. This amounts to gross cheating by Indian Railways. Request authorities to look into this. It seems like a large scale fraud happening...
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purvi daga
from Delhi, Delhi
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Urgent

Website:www.irctc.co.in

Sir/Ma'am, I booked Bareilly express, but it was in waiting list even after preparation of the chart. The status is still showing waiting list and has not been cancelled automatically. Please resolve the issue and kindly refund the amount. I also request you to receive the phone calls on customer care number to make this facility meaningful and worthwhile. Transaction ID: [protected] PNR No [protected] Train No./Name: 14322 / BAREILLY...
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Deepank Ranka
from Lucknow, Uttar Pradesh
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Refund not received

Address:Pune, Maharashtra, 411013
Website:Irctc.co.in

I cancelled a ticket with following details, PNR:[protected], TRAIN:11042, DOJ:24-12-15, SL, MAS-PUNE, Dep:11:55, DEEPANK RANKA, CKWL 32, Fare:625, SC:22.9+PG CHGS It has been 10 days and still I havent recieved the refund of INR 565 in my bank account. My email is deepank.[protected]@gmail.com. Kindly revert back to me on this mail and refund my amount asap. Regards Deepank Ranka [protected]...
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debpra7
from Ranchi, Jharkhand
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Tdr claim for passenger not travelled rejected

Address:Ranchi, Jharkhand, 834002
Website:www.irctc.co.in

I have missed my train with confirmed ticket ( PNR no. [protected]) for which I had filed a TDR with option 'Passenger not travelled'. I got an email stating that claim is reject and refund not possible. I further, explained that I have missed my train as the connecting train(PNR no.[protected]) was late. Hence, ' Passenger not travelled' . As the connecting train got missed and passenger could not travel with not fault of his and entirely...
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prdip.dxx
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Refund of cancel ticket

Dear sir i had cancled my ticket of transaction id [protected] of train no 12906 but i didnt get refund yet plzz credit it to my transaction acount....
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A
azad1991
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Refund by irctc

Address:New Delhi, Delhi, 110085
Website:CRIS

Dear sir, i have tried to book two ticket in sleeper class to chennai in tatkal quota but i didnot get confirm ticket so ticket is not booked but the money is deducted on 23 dec 2015. That amount is not refunded till today 2nd janaury 2016. Irctc says they refund money with in 3-4 working days. you have to show it that india is in digital age. My transaction no is .. [protected] date of transaction is 23 dec 2015...
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HrushiKesh Kotta
from Coimbatore, Tamil Nadu
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Refund of cancellation of tickets.

Address:500068
Website:irctc.co.in

I received two confirmation messages of cancellation of two tickets with PNR nos [protected] [protected]. But I didn't get any credit in my account yet now. I request you sir to kindly look into the matter and do the needful at the earliest....
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Divya sindhuri
from Eluru, Andhra Pradesh
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PNR 6246588085 - TDR rejected

Address:West Godavari, Andhra Pradesh, 534006
Website:www.irctc.co.in

Howra mail 12839 on 27th December was late by more than 3 hours and i didnt travel. Filed TDR against my PNR [protected]. Status of TDR is CR repudiate. Please provide the details why my tdr is rejected....
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Divyanshushukla
from Bengaluru, Karnataka
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Booked a E-Ticket and money was deducted but ticket was not booked.

Address:Jhansi, Uttar Pradesh, 284001
Website:IRCTC

Hi, I have booked a ticket from Jhansi to Govindpuri station through net Banking and the money was deducted from my account but i didn't get any message related to confirmed ticket. Please look into this matter and improve the quality of your website....
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A
ashok soumi
from Nellore, Andhra Pradesh
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Refund Amount 8625 not credited

Address:515511

On 15th December, I Cancelled ticket but still i didnt get refund Ticket details: PNR no : [protected] TRANSACTION ID :[protected] TRAIN NO : 12976 CANCELATION ID : [protected] Kindly take action as soon as possible and credit i.e.refund...
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akpnv
from New Delhi, Delhi
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Senior citizen concession

Address:110084
Website:www.irctc.co.in

I had booked 2 tickets from Kolkata to Delhi in which i forgot to tick the senior citizen concession. The concession should be given by default to the passengers as it is for their benefit. The department must make the changes in the site too.. Kindly refund. PNR number: [protected]...
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J
Jay Thaker
from Rajkot, Gujarat
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IRCTC online account

Address:Rajkot, Gujarat, 360001
Website:www.services.irctc.co.in

Hello, I have created an account on IRCTC site some time ago. But unfortunately i forget the user name and password. I tried so hard to get it or recover it but it gets no result. i tried to find it in my all mail accounts, but it was not there. so i tried to create a new account in the site but not possible. they are showing me the message that your mobile number is already registered. so in this way i cant get in my old account and...
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das chandan
from Angul, Odisha
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T d r

Address:Balasore, Odisha, 756035
Website:www.irctc.co.in

As per rules i filled the TDR same day but still i didn't get refund.90 day has been past. please look to the matter & do need full. my pnr no -[protected]. ticket status was HEMANTA SETHY 31 Male CKWL 14 JAYANTI SETHI 25 Female CKWL 15 R N KHATUA 20 Male CKWL 16...
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