Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked three tickets for journey 27-Dec-2015 from Jaisalmer to Delhi out of which one confirmed and other two are in CKWL status.For these 2 tickets I have tried to file TDR but there is some issue in TDR filing and it gives me message
"TDR allowed up to 72 hours after actual arrival of the train at destination."
I also did email for the issue to [protected]@irctc.co.in but no reply from them and also tried to call via phone but no response and customer care also not free.
Please register my complaint against irctc.

Dear Sir, i in form that you i have booked e ticket but mistakenly gender selection wrong contact for nearest reservation counter Dadra and Nagar Haveli (U.T) Silvassa, contact with ID proof but refuse for correction advice for Mumbai office please do the necessary action

I'm traveling in jp-cbe sp ex (12970) worst and very unhygienic food serving that will be harmful and charged rs. 10 Instead of 7 for cup of tea and rs. 120 For meals. Request you to please do needful. Thanks

Hi
Im adireddy
I was trying book a ticket bza to tpty
Transaction I'd is[protected]
Ticket not booked but payment was completed . amount debited to my account is rs.1197/-
Please refund or recovery my amount.
So please let me know status asap.
My mail I'd is [protected]@gmail.com
PH no is +91-[protected]

Thanks
Adireddy

Dear team,

I booked two tickets online through irctc.Co.in in AC class PNR no [protected] in jammu Tavi express from Delhi to bandikui for the journey on 9 Jan 2015.
The train time was 4.25 am but train reached 8 am, total late more than 3 hrs on 9 Jan 2015, as per rule I cancel my journey in this option but irctc denied for refund.
Kindly do the needful.

Virag gupta
Rudrapur Uttarakhand
[protected]

Hi,
Today on 26th January 2016 at around 2:05 PM I started using Paytm to avail an offer against IRCTC. For this I transferred Rs 4700 from my Axis bank to Paytm wallet.
Then I started to book my tickets through paytm offer. Everytime I tried to book the tickets and I was failed because, I didn't receive any OTP from paytm for the payment. After a lot tries I really frustrated. Finally I received an OTP and I just wrote that down on the box, but due to delay the IRCTC page session was ended that time. So, I couldn't buy the ticket. But surprisingly without purchasing the ticket my money got deducted from my wallet.
After this I tried a lot to talk to any customer care executive, but didn't get any source for that. The IVR has no option for this also.Which is not at all customer friendly. Now at 3:20 pm near about more than an hour the OTPs have started reaching my message inbox. I am really worried as this is my hard earned money.
So requesting you to kindly look after my issue and refund my money.

Your's
Sukanta Kumar Das
Ph No - [protected]

My government,

We received identity cards (000705, 000706) from the south indian railways. These say that we can use them to book etickets. However, even with accurate inputs the online booking for handicap people seems to fail with an error stating, "unable to perform transaction due to essential validation integrity check".
Our sighted friends made numerous attempts to help overcome from our end. This complaint represents unvoiced grievances of many disabled friends in our country. Please call me on [protected] when the issue is resolved; on server side or possibly the software.
I and my wife both are blind; and i am partially deaf too. We would be happy to inform our friends who are waiting to avail this solution from their home. Booking tickets even at the nearest counter is very combustive for weak, handicapped and helpless citizens.

Yours sincerely,

D peter mangal gurung
& annie peter gurung
C8-98, kendriya vihar
Velappanchavadi
Chennai - 600077

Dear sir,
My id: ranjananis,
Phone :[protected]

I have booked a tkt on 24/12/14, but as i check today they were not shown in booked history. So I chk my bnk a/c, here amount were deducted twice. How this happened I do not understand. How i got refund for the tkts not booked but amount deducted from my account? I am enclosing herewith bank details snapshot. Total amount deducted was 1527.42 You are requested to do needful in the matter .

Regards
Anish

Even after 15 days ticket cancellation refund of Rs230/- vide PNR no[protected] dated 10/1/2016 has not been credited to my bank a/c no [protected] with SBI.
As per IRCTC STATUS refund sent to bank, but bank denies receipt of the amount.
Please refund immediately.

Inder Jit Arora
m-[protected]

Transaction Id [protected]
PNR no. [protected]
I cancelled above ticket more than 8 hours before departure of train.
IRCTC refunded 50 percent of fare. As per Railway refund rules only 25 percent should be deducted.
I have written to [protected]@irctc.co.in many times but my complaint has not been resolved till date.
IRCTC ticket no. 2645831

Sir, while i was coming to pondicherry from mahe ttr asked me ticket i showed my ticket and he checked that.After i was about to reach pondicherry again another ttr came and asked me ticket.I showed my original reserved ticket that was issued by irctc taken from Mahe railway station.Then ttr asked my proof, i forget to take my proof I showed my adhaar proof that was in my phone and also i gave my adhaar number .He said that the proof is not enough.He said me to pay fine of 670.I payed the fine.There was also some hindi peoples like this but they were send back by the ttr without fine.The ttr came near me and he caught on my collar. please take the severe action against this.He also insulted me in the public.Im going to file a case in court.
the name of ttr is suresh he is frm tamilnadu i think.
so please take the necessary action against this please

I am unable to cancel my e-ticket booked through my own irctc login(login id: ranagh) When i tried to cancel the ticket through my login, a pop up message arrived saying"cancellation not allowed". Could you please cancel the ticket as fast as possible, because the DOJ is 25/01/16. The ticket details are as follows:
PNR no: [protected],
Train No: 17017,
DOJ: 25/01/2016
KYN(kalyan) to SC(Secunderabad)

Dear sir/madam, i had booked ticket on 10th december 2015 from ANVT to PNBE journey date 11th december 2015. But train was late more than 19 hours that's why, I filed TDR. But I didn't receive my payment back yet. As according to the rule of indian railway, if train is late more than 3 hrs from its schedule then whole amount is refunded to passenger, if passenger don't want to travel. My booked ticket details Train no.-22406, PNR-[protected], transaction id-[protected] ANVT to PNBE, JOURNEY DATE-11 DECEMBER 2015.TDR filing date-11 dec 2015, Ticket amount-1180.80

Hi I booked train - 12296 / SANGHA MITRA EX
Date of Journey: 03-Jan-2016
Date Of Boarding: 03-Jan-2016
Class: THIRD AC (3A)
Total ticket fare is 685.8. Since on that day, train was late by more than 8 hours I filed TDR, but I am yet to get my refund amount for the same.

I have booked tickets for the journey from Howrah to Chennai vide PNR Number [protected] and get cancelled under TDR for reason "Train Late More Than Three Hours and Passenger Not Travelled.", My Reference No for this is :[protected]. More than 3 months passed no refund has been received so far. On enquire it has been stated that the claim is under process

Sir i reserved a ticket in train no .22418 from new delhi to sultanpur . But when i done my payment Rs 457.9 was substracted from my account but after that because of net connection lost i do not procced next and i do not found any ticket . I also checked my email but there is no information about this . So sir how my money will refunded if not then how can i get my ticket for which i payed . My payment conformation number is 43584618

Sir, i was booking my tickets from phone on 6th January. All the times i got message of transaction failed but irctc have deducted the fare of Rs 1250.
Then after i booked one ticket from laptop and irctc have deducted again amount of Rs 1250.
After complaining many times regarding this, they did not
refund my money.

I booked a ticket though irctc from varanasi to howrah.
Train name - bibhuti express(12334)
Date of journey - 1 feb 2015

In this that train is late more then 4 hours.
so thats why i fill tdr.
but my tdr rejected. no amount refund.

I have cancelled a ticket from IRCTC website as it was an e-ticket. The website shows that the amount has been refunded but I have not received any amount in my bank account. Still waiting for their reply on this

I have booked 4 tickets on 20 jan 16 in shram shakti 12452 with pnr no [protected] including a senior citizen passenger who has not been allocated with lower birth. I have cancelled the ticket