Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was booking online ticket from jalandhar city (JUC) to Delhi (DLI) on 29.01.2016 from my own login ID on IRCTC.Train No 12380 IInd class ticket. whole process including payment through internet banking was completed but ticket was not generated even after transaction no[protected]BJZUJX2 TRANSFER.
Amount paid Rs 289.90.

I am a regular traveller of sealdah rajdhani express 12313 for last 4 years (atleat once a month). Please change the snacks: Lime water (fresca) it taste really bad. At least there must be some other option for drink like mango flavoir, lassi, etc..

Transition id-[protected]
Pnr no-[protected]
Train no-22691(Rajadhani exp) from sbc to sc
Date of booking tatkal-9th jan 2016
Date of journey-10th jan 2016
Cancellation id-[protected]
Tdr filing date-11th jan 2016.
Respected sir
In tdr filing history it is showing cr registered but i didnt get any amount please look into this matter

I had booked 5 train tickets online using makemytrip from bangalore to delhi on 26/3/16. My payment of Rs 14000 is successful but my tickets has not been confirmed. It has failed.
I kindly request you to take action. Because of it I lost Rs14000.
Please do not ignore this

Officials present at Urinals at CST station charging Rs. 3 for each person for urinals. But as per charge board outside it is free of cost.

When I asked them it is free of cost, then they were arguing. They are charging each person for uranals.

Plz look into the matter.

Regards,
Sachin Talawar

My irctc ID is yugasuda. I request the correction of Last name during the registration of irctc.

My first name is B.Yugasudha last name is Bhimanadham instead of Immareddy.

My current mobile number is [protected] and my mail id is [protected]@gmail.com

please change the last name as bhimanadham instead of immareddy

I had booked two ac chaircar tickets in train no 16342 of 11/2/2016 for travel from tvc to srtl with pnr no [protected].One ticket was cancelled on 7/2 /2016..Ie 4 days prior departure.I did not get any refund at all...I am a senior citizen.

I am a regular user of irctc ticket booking site. It has been now disabled. I tried to call many times to the irctc customer care but no response. Irctc ticket booking Userid ravi2711.

[protected]

We have not travelled to Chennai inview of the floods in December and i have expected the TDR will be processed as the trains were cancelled.

I have written to IRCTC and on 23 Dec and 10 Jan, till date payment is not refunded

Request a refund
05/11/2015
Ticket not confirmed, amount debited in my bank account for the sum of Rs. 910.32, kindly refund the same amount to my bank account.

I am registered in IRCTC, but to activate my account, i need mobile verification code, but i dint get it from IRCTC. A message was appeared that your mobile number is not verified and there is no option provided in the site to verify my mobile number. Please help me.

I Wrongly Filed TDR ...Request to cancel the TDR Request.

PNR: NO[protected] [protected] TBM RJY 12-Feb-2016

:TDR Entered 12-Feb-2016 12:06:01 HRS

Today while bkg tatkal e-ticket online from NDLS to PNBE in 12570 in 3AC, at 10.00 am it showed more than 270 berths available.But after entering payment details, it didn't booked the ticket displaying message that all seats are booked. How these seats are booked within a minute, when all agents & like other's are barred to log-in is not understandable. It appears that some IRCTC insider in connivance with some agents is tampering with your website & blocks the booking in elite classes like 3AC, 2AC, etc for these agents. As per some TV reports, it is understood that some website like IRCTCEASYBOOK.com are providing pre-data entry support on payment & tatkal tkts can be booked within seconds. Such agents with say 10-20 terminals keep their data ready filled using such software & books tatkal tkts as soon as it opens. Such website needs to be investigated & blocked fully. I request IRCTC or Indianrailway's vigilance cell to investigate deeply into this matter & punish the erring offcials also barring the agents involved in it.
Also inform me the contact nos. & email address of your vigilance officer's at IRCTC or Indian railway, so that I may pursue my case with them. THANKS. - VB shrivastava, Sr. Manager (Trg), MTNL, Delhi. Mob- [protected]

Dear Sir,
DEACTIVATION O[censored]SER ID DHIRAJESH2 & DHIRAJESH3
whats going on cant understand, the irctc user id of mine has been disabled, statinG that due to fraudulent activity your account has been disabled, what kind of fraudulent activity, i cant understand, whats wrong with railway, their executive told me that kindly prepare a new id with fresh email id & mobile no, when i created a new one, after 6-7 days the new one also got disabled, now what, for every single ticket a new id has to be prepared or what.
kindly help... due to some culprit, the innocents are suffering.

So we have been booking tickets since quite long on IRCTC and every time we give preference for lower berth we are either given upper berths or side births for the individual travelling at the age of 55+. what is that your algorithm doesn't pick and allots such hopeless seats. this has not been once or twice now but often. And i am writing you this as you guys yourself have mention to allot algorithmic-ally according to ages and other stuff. So please let us know as to why this is not available.

And FYI the couple traveling is not to good health and hence am writing this complaint after being fully frustrated with seat allotments.

Please work on the same.

06/02/2016, cancelled ticket payment was refunded by the IRCTC, but not reflected in my freecharge acount.
the transaction details is- IRCTC DELHI IND
669827002120845577631014317089, Fri Feb 05 2016, 8:06:00 PM
mob- [protected]
plz resolve my problem as soon as possible...

Sir/ Madam

I had tried to take an on line railway ticket from IRCTC in 06/02/2016. Two times deducted balance from my account (Vijaya Bank. A/c No. [protected]) and did not get ticket. Amount also not refunded to my account. Ticket Id (IRCTC #2884982)
(Transaction Id : [protected]), (Transaction Id: [protected]). I request you to kindly check it and make proper arrangement.

Thanking You

I have cancelled my ticket due to train running late by more than 3 hours well in time. While as per policy I was eligible or full refund i have refund for only 50% of amount. I have raised concern for same with IRCTC using portal and for same IRCTC has opened a CR [protected]. It's being months there is no update and no response to may mails.

Can you please help me on this?
Please find all transaction details from below.


TDR Transactions
SNo Cancellation ID PNR Number FromTo Date of Journey TDR Status TDR Filing Date
1 [protected] [protected] GKP DLI 26-Aug-2015 CR Registered 26-Aug-2015 21:14:48 HRS
2 [protected] [protected] GKP DLI 26-Aug-2015 EDR Updated 26-Aug-2015 21:14:48 HRS

Thanks & Regards,
Ashish
[protected]@yahoo.com

Booked ticket on 9th February 2016 at 9:00pm vide PNR number-[protected]. Got confirmed ticket same day through mail at 9:03pm.

However, on 10th February 5:11pm, received a SMS saying that my ticket got cancelled. I had not request for any cancellation of ticket.

Please rectify and get me confirmed ticket as per Transaction ID: [protected] (PNR-[protected]).

I have filed a TDR with reference no [protected] against my pnr no. [protected] (Train 13413-FARAKKA EXPRESS ) with the reason " TRAIN LATE MORE THAN 3 HOURS AND PASSENGER NOT TRAVELLED " on 24/01/2016 and on that day it was actually late more than three hours at my boarding station Kanpur Central (CNB).

As per their new refund rules of 12/11/2015 the complete fare of ticket i.e. Rs. 260/- should be refunded but I have received only 50% of my fare i.e. 130/- in my account on dated 02/02/2016.

I have complained at [protected]@irctc.co.in on dated 02/02/2016 but no action has been taken till yet.