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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 346

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A
ABHIYU
from New Delhi, Delhi
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Not get refund of one ckwl seat.

Address:New Delhi, Delhi, 110093
Website:www.irctc.co.in

I have booked two tickets from DLI TO BST, i.e pnr no- is [protected], my one seat is confirmed and one is not confirmed, i didnt got refund one ticket till now, the dat of jorney is 14 december and i booked the tickets on 13 december 2015. so i need the refund asap., i booked through the credit card....
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S
Sumonal15
from Chakradharpur, Jharkhand
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Staff of irctc sampath rail yatri nivas of howrah demand extra money

Address:Kolkata, West Bengal, 700001

When are going to book a room of IRCTC SAMPATH RAIL YATRI NIVAS at Howrah Railway station, the staff of Yatri Nivas first told no vacant room is available but we requested again and again then he asked extra money Rs. 100/- for him(this money is non refundable), this is the regular practice. Vacant room is available but they are not willing to give the room to the customer because of the extra income, this is illegal but they are doing. Kindly...
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A
AnujMishra7
from Delhi, Delhi
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Amount deducted from my account without my authorization

Address:Lucknow, Uttar Pradesh, 226010
Website:irctc.co.in and onlinesbi.com

This is to inform that the amount of Rs 11.70 was deducted from my account and without my authorization. This is lapse pertaining to fraud on part of Both SBI as well as IRCTC. Also I had not booked any ticket in past 15 days so why the deduction happened. 19-Dec-2015 (19-Dec-2015) TO TRANSFER INB Commission 11.40...
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G
gauraw123
from Mumbai, Maharashtra
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Non processing of TDR request

Address:711204
Website:www.irctc.co.in

I booked ticket through irctc from Ahmedabad to howrah having Pnr no. [protected] having travelling date 6 April 2012. I filed TDR for the above ticket since none of the passenger travelled. I have send across several emails but still nothing has been done. It's been four years that I am following for refund. Request you to please look into this case....
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A
Ashok.kabra
from Hyderabad, Telangana
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Senior citizen concession option unavailable

Address:492001
Website:irctc.co.in

We have booked a round trip ticket through irctc website on 10th November 2015 from Raipur to Puri and vise-versa with two senior citizens in the booking. While booking it did not activate the senior citizen check box against the two senior citizen's entry. Details of the booking for the round trip PNR no - [protected] Raipur to Puri Transaction # [protected] PNR no - [protected] Puri to Raipur Transaction # [protected] Request...
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R
rajeevranjan1189
from Bengaluru, Karnataka
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Tatkal waiting list cancellation policy

Address:560017
Website:www.irctc.co.in

Sir, Lots of people faced similar kind of problem that I have faced during Tatkal Ticket reservation. As you know there are lots of traffic during tatkal ticket booking time. I want to tell you current scenario for booking tatkal ticket: 1. The time of booking, Irctc will show no. of available seats. 2. After pressing the ticket for book, Irctc will never tell you the status of ticket i.e whether status has changed to waiting or still...
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Sir, I have booked 2 senior citizen tickets (pnr- [protected]) in train no- 17006 on 16.11.15 at that time status was wait list for journey dt 27.12.15. Now after getting chart prepared seats confirmed are B1- 1 and B3-6. As births are separate and B3- 6 is upper birth for senior citizen lady travel become problematic kindly adjust it to lower birth...
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R
rahulbkr
from Bengaluru, Karnataka
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Please process the refund rs. 8100 of e-ticket pnr no.2312912435

Address:Banda, Uttar Pradesh, 210001

I booked e-ticket from BANDA TO JHANSI train no:12447 UP SAMPARK KRANTI(PNR NUMBER:[protected]) AND TATKAL e-ticket JHANSI TO BANGALORE train no:22692 BANGALORE RAJDHANI(PNR NUMBER:[protected]) …since it was e-tcket they were to separate tickets…the first train was late and it made me raech jhansi station at 2.30 sheduled arrival was 11:10.I missed my rajdhani whose sheduled arrival was 1:20 and they are saying that your ticket was not...
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D
Dey71
from Ahmedabad, Gujarat
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Tdr filed but refund not received after 90 days

Website:irctc

Date of journey& tdr filing date -26/09/2015 PNR number - [protected] TDR cancellation id/EFT number/Registration number- [protected]/513584/[protected] Tdr Jone- South Eastern Railway(SE) Reason for TDR- Difference Of fare as passenger traveled in lower class Speed post number by which tte certificate & application send to AGM IRCTC New Delhi- EW[protected]IN dated 12/10/2015 & delivered on 15/10/2015 Detail of passenger Name-Dibyendu...
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A
anuvkottoo
from Thiruvananthapuram, Kerala
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Non availability of book retiring room - refund of money requested - reg.

Website:www.irctc.co.in

I had booked two retiring rooms for 24/12/2015 in Madurai Station on 12/09/2015 with TID [protected] and Ref No. MDURR309116 through IRCTC. The allotted room numbers were No.25 single room and No.22 A/c deluxe double room. But on 24/12/2015 when I went there for check in, the in charge of the retiring rooms informed me that the room No.22 A/c deluxe is not in use for the last six months due to some fire problem. After that they allotted room...
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V
vijay kumar Khatak
from Naliya, Gujarat
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E-Booking

Address:Jind, Haryana, 126102
Website:Www.irctc.co.in

Just now i was booking an online ticket of train number 14625 .journey dated 27/12/2015 from jind jn to mansa in sleeper class .passenger name is Anita kumari, age -47. I completed the procedure and made payment too, the amount have been deducted but i did not recieve the pnr number. Please send me the pnr status or refund the amount . My user name of irctc is VIJAY KUMAR KHATAK ....
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D
dhansukh c parmar
from Tirunelveli, Tamil Nadu
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Non-booking of air ticket reg.

Address:Tirunelveli, Tamil Nadu
Website:IRCTC

Sir/Madam, I had booked air ticket from Chennai to Mumbai for journey on 09/01/2016 the ID No. is [protected] but so far I have neither received air ticket nor refund. Please do the needful. DHANSUKH C PARMAR AGE 53, TIRUNELVELI, TAMIL NADU...
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P
porigin88
from Delhi, Delhi
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Railway ticket booking

Address:New Delhi, Delhi, 110059
Website:Irctc.co.in

I was booking tickets for my relatives. There are 6 members in one ticket. And I asked for upper, middle and lower berth. There are 4 female and a kid. And irctc has given my all side upper births and for kid they have booked a birth in another coach. This is very ridiculous service and if appropriate action is not taken to correct this I will escalate this matter to higher level even to the railway ministry....
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R
rahulbkr
from Bengaluru, Karnataka
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Please process the Refund

Address:Banda, Uttar Pradesh, 210001
Website:www.irctc.co.in

Sir, I booked e-ticket from BANDA TO JHANSI train no:12447 UP SAMPARK KRANTI(PNR NUMBER:[protected]) AND TATKAL e-ticket JHANSI TO BANGALORE train no:22692 BANGALORE RAJDHANI(PNR NUMBER:[protected]) …since it was e-tcket they were to separate tickets…the first train was late and it made me raech jhansi station at 2.30 sheduled arrival was 11:10.I missed my rajdhani whose sheduled arrival was 1:20 and they are saying that your ticket was...
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S
samanta123
from Krishnagiri, Tamil Nadu
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Cancel my train refund my money

Address:631006

Sir I have book one rail ticket through IRCTC website from Renigunta (RU) To kharagpur (KGP) in Tirupati santragachi Express on 16 Nov 15 PNR [protected] But that day due to bad weather my train was cancelled but I can't receive my refund money till now on my linked bank account. For this sir, I kindly request u investigate my details and resolve or refund my money ... Regard A samanta Mob. [protected] PNR - [protected] TXN ID -...
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O
Ooha Vanapalli
from Coimbatore, Tamil Nadu
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Train cancelled but no refund issued

Address:Guntur, Andhra Pradesh, 522503
Website:irctc.co.in

We have booked tatkal tickets for Pinakini ChairCar to travel from Vijayawada to Chennai. The details are as follows : PNR: [protected] Train: 12711 Date of Booking:[protected] Date of Journey:[protected] Boarding station: Vijayawada Destination: Chennai Fare: Rs.2280+ Service Tax The Train got cancelled/partially cancelled between Gudur and Chennai due to heavy rains in Chennai. We filed TDR on the same day but didn't get the refund....
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D
DD Bhingarde
from Kolhapur, Maharashtra
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Refund ticket amount for railway

Address:Kolhapur, Maharashtra, 416012

Dear Sir/ Madam, I here by request you again to make refund of ticket amount Rs.565 from Kolhapur to Pune dt.13.05.2015. Details given below, 1) PNR No- [protected] 2) TDR Filling Date - 14.05.2015 3)Cancellation ID - [protected] 4) Reason for TDS - Train Ca celled Also i attached here with train cancelled copy of letter from Deputy Superintend of Shri Chatrapati Shau Maharaj Terminal Kolhapur (Central Railway) for your...
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2
24558
from Delhi, Delhi
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Seat/berth allotment for child age 10 years

Address:New Delhi, Delhi, 110010
Website:Irctc

Booked four tickets on 23 nov, pnr number [protected] and return pnr no [protected]. On 23 nov four berths alloted in both onward and return journey. On date Pnr status shows four berth alloted, but when ticket print out was taken on23 dec, no seat/berth has been alloted for my child - Shreyas age 10 years whereas i have paid for his ticket. Kindly clarify...
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A
Ankkush Baali
from Mumbai, Maharashtra
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Password forgot

Address:Mumbai City, Maharashtra, 400093
Website:irctc.co.in

Sir/mam i have forgot my password of my irctc id thats is mh02dv6500 want to retrieve it but there is no email or reply on my fone plz help me i[censored] can my registered mobine number is [protected]...
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D
Divyam Mishra
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Refund my Amount

Address:New Delhi, Delhi, 110059
Website:www.irctc.co.in

I Booked My Ticket in TN Express 12622 For 1 January 2016 Online through IRCTC Site with PNR Number [protected] and Transaction Id [protected]. I Cancelled It But I Havn't Recieved Refund. Register My Complaint. I want my Refund....
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