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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 340

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P
pradeep.vohra
from Mumbai, Maharashtra
Feb 14, 2016
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Address: 400068
Website: irctc

I had booked ticket on irctc from mansa to delhi s rohilla(dee) in intercity express.

The details are as follows

Transaction id------ [protected]
pnr[protected]---[protected]
Date of travel & destination[protected], Mansa to delhi s rohilla(dee)
Amount[protected]-940.8, 3ac
Name[protected]- pradeep singh

I could not travel in that train as train was late more than 3 hours and immediately i filed for tdr.

But now when i am checking on line on irctc they are showing tdr regretted.

Please give me valid reason why tdr is rejected when as per railway rules if the train is late more than 3 hours, full refund is to be given to passenger.

Please look into this matter and refund my money immediately.

Pradeep singh
mobile----[protected]
pradeep.[protected]@gmail.Com
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    A
    alokpradhan
    from Khed, Maharashtra
    Feb 14, 2016
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    Address: Katni, Madhya Pradesh, 483501

    On 22 december 2015 the train gondia barauni express was cancelled. I filed tdr on the same day . The tdr registration no was [protected].Now the tdr status is showing ccm repudiate.And the amount was not refunded.Kindly do the needful
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      R
      Ravijv
      from Mysore, Karnataka
      Feb 14, 2016
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      Address: 560001

      Hello,
      Today I went by train from Bangalore to yashwantpur at 3:30pm.
      Distance from Bangalore to yashwantpur is only 6km but they took 30rs.
      What kind of robbery is this.

      Really felt very bad..
      Wat s d reason behind this..
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        D
        Davinder Singh Chaninan
        from Jalandhar, Punjab
        Feb 14, 2016
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        Address: Jalandhar, Punjab

        I was booking online ticket from jalandhar city (JUC) to Delhi (DLI) on 29.01.2016 from my own login ID on IRCTC.Train No 12380 IInd class ticket. whole process including payment through internet banking was completed but ticket was not generated even after transaction no[protected]BJZUJX2 TRANSFER.
        Amount paid Rs 289.90.
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          S
          Shibayan Sarkar
          from Yairipok, Manipur
          Feb 14, 2016
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          Address: Dhanbad, Jharkhand, 826004
          Website: Irctc

          I am a regular traveller of sealdah rajdhani express 12313 for last 4 years (atleat once a month). Please change the snacks: Lime water (fresca) it taste really bad. At least there must be some other option for drink like mango flavoir, lassi, etc..
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            S
            sn.sanapala
            from Bengaluru, Karnataka
            Feb 14, 2016
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            Address: 560049
            Website: irctc.co.in

            Transition id-[protected]
            Pnr no-[protected]
            Train no-22691(Rajadhani exp) from sbc to sc
            Date of booking tatkal-9th jan 2016
            Date of journey-10th jan 2016
            Cancellation id-[protected]
            Tdr filing date-11th jan 2016.
            Respected sir
            In tdr filing history it is showing cr registered but i didnt get any amount please look into this matter
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              R
              rajansuja8
              from Bantval, Karnataka
              Feb 13, 2016
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              Address: 560085
              Website: www.makemytrip.com

              I had booked 5 train tickets online using makemytrip from bangalore to delhi on 26/3/16. My payment of Rs 14000 is successful but my tickets has not been confirmed. It has failed.
              I kindly request you to take action. Because of it I lost Rs14000.
              Please do not ignore this
              +1 photos
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              Dear rajansuja8

              We were looking into your concern but have found that a few important details are missing.

              Please provide us with the following details:

              - Mobile Number or
              - Email address used at the time of booking

              We await your response to get the matter checked at our end.

              Assuring you best of our services.

              Team-MakeMyTrip Care
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                S
                Sachin Talawar
                from Mumbai, Maharashtra
                Feb 13, 2016
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                Address: Mumbai City, Maharashtra

                Officials present at Urinals at CST station charging Rs. 3 for each person for urinals. But as per charge board outside it is free of cost.

                When I asked them it is free of cost, then they were arguing. They are charging each person for uranals.

                Plz look into the matter.

                Regards,
                Sachin Talawar
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                This is serious issue they are charging poor people's.
                Plz look into this on priority
                This was not expected from Indian railway
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                  Y
                  yuga sudha
                  from Tadepallegudem, Andhra Pradesh
                  Feb 13, 2016
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                  Address: 534201
                  Website: irctc.co.in

                  My irctc ID is yugasuda. I request the correction of Last name during the registration of irctc.

                  My first name is B.Yugasudha last name is Bhimanadham instead of Immareddy.

                  My current mobile number is [protected] and my mail id is [protected]@gmail.com

                  please change the last name as bhimanadham instead of immareddy
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    P
                    Purushothaman Cherthala
                    from Aluva, Kerala
                    Feb 13, 2016
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                    Address: Alappuzha, Kerala, 688524

                    I had booked two ac chaircar tickets in train no 16342 of 11/2/2016 for travel from tvc to srtl with pnr no [protected].One ticket was cancelled on 7/2 /2016..Ie 4 days prior departure.I did not get any refund at all...I am a senior citizen.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      R
                      Ravikusunuri
                      from Bengaluru, Karnataka
                      Feb 14, 2016
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                      Address: 500090

                      I am a regular user of irctc ticket booking site. It has been now disabled. I tried to call many times to the irctc customer care but no response. Irctc ticket booking Userid ravi2711.
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        V
                        Venkat Vattikuti
                        Feb 13, 2016
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                        Address: Guntur, Andhra Pradesh, 522112

                        [protected]

                        We have not travelled to Chennai inview of the floods in December and i have expected the TDR will be processed as the trains were cancelled.

                        I have written to IRCTC and on 23 Dec and 10 Jan, till date payment is not refunded
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          D
                          Dmurthy
                          from Bengaluru, Karnataka
                          Feb 13, 2016
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                          Address: Bangalore Urban, Karnataka, 562123
                          Website: www.irctc.com

                          Request a refund
                          05/11/2015
                          Ticket not confirmed, amount debited in my bank account for the sum of Rs. 910.32, kindly refund the same amount to my bank account.
                          +1 photos
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            tirumal7reddy
                            from Noida, Uttar Pradesh
                            Feb 12, 2016
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                            Address: Hyderabad, Andhra Pradesh, 500049

                            I am registered in IRCTC, but to activate my account, i need mobile verification code, but i dint get it from IRCTC. A message was appeared that your mobile number is not verified and there is no option provided in the site to verify my mobile number. Please help me.
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              ravindranath karuturi
                              from Bengaluru, Karnataka
                              Feb 12, 2016
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                              Address: Chennai, Tamil Nadu, 600059
                              Website: www.irctc.co.in

                              I Wrongly Filed TDR ...Request to cancel the TDR Request.

                              PNR: NO[protected] [protected] TBM RJY 12-Feb-2016

                              :TDR Entered 12-Feb-2016 12:06:01 HRS
                              +1 photos
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                V
                                vbshrivastava
                                from Delhi, Delhi
                                Feb 12, 2016
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                                Address: New Delhi, Delhi, 110018
                                Website: www.irctc.co.in

                                Today while bkg tatkal e-ticket online from NDLS to PNBE in 12570 in 3AC, at 10.00 am it showed more than 270 berths available.But after entering payment details, it didn't booked the ticket displaying message that all seats are booked. How these seats are booked within a minute, when all agents & like other's are barred to log-in is not understandable. It appears that some IRCTC insider in connivance with some agents is tampering with your website & blocks the booking in elite classes like 3AC, 2AC, etc for these agents. As per some TV reports, it is understood that some website like IRCTCEASYBOOK.com are providing pre-data entry support on payment & tatkal tkts can be booked within seconds. Such agents with say 10-20 terminals keep their data ready filled using such software & books tatkal tkts as soon as it opens. Such website needs to be investigated & blocked fully. I request IRCTC or Indianrailway's vigilance cell to investigate deeply into this matter & punish the erring offcials also barring the agents involved in it.
                                Also inform me the contact nos. & email address of your vigilance officer's at IRCTC or Indian railway, so that I may pursue my case with them. THANKS. - VB shrivastava, Sr. Manager (Trg), MTNL, Delhi. Mob- [protected]
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  D
                                  Dhirajesh1
                                  from Mumbai, Maharashtra
                                  Feb 11, 2016
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                                  Address: Mumbai City, Maharashtra, 401107
                                  Website: www.irctc.co.in/eticketing/loginHome.jsf

                                  Dear Sir,
                                  DEACTIVATION O[censored]SER ID DHIRAJESH2 & DHIRAJESH3
                                  whats going on cant understand, the irctc user id of mine has been disabled, statinG that due to fraudulent activity your account has been disabled, what kind of fraudulent activity, i cant understand, whats wrong with railway, their executive told me that kindly prepare a new id with fresh email id & mobile no, when i created a new one, after 6-7 days the new one also got disabled, now what, for every single ticket a new id has to be prepared or what.
                                  kindly help... due to some culprit, the innocents are suffering.
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    A
                                    akash289
                                    from Mumbai, Maharashtra
                                    Feb 11, 2016
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                                    Address: 40002
                                    Website: IRCTC

                                    So we have been booking tickets since quite long on IRCTC and every time we give preference for lower berth we are either given upper berths or side births for the individual travelling at the age of 55+. what is that your algorithm doesn't pick and allots such hopeless seats. this has not been once or twice now but often. And i am writing you this as you guys yourself have mention to allot algorithmic-ally according to ages and other stuff. So please let us know as to why this is not available.

                                    And FYI the couple traveling is not to good health and hence am writing this complaint after being fully frustrated with seat allotments.

                                    Please work on the same.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      kishkhan
                                      from Noida, Uttar Pradesh
                                      Feb 11, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: freecharge.in

                                      06/02/2016, cancelled ticket payment was refunded by the IRCTC, but not reflected in my freecharge acount.
                                      the transaction details is- IRCTC DELHI IND
                                      669827002120845577631014317089, Fri Feb 05 2016, 8:06:00 PM
                                      mob- [protected]
                                      plz resolve my problem as soon as possible...
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                        F
                                        febaravi
                                        from Hyderabad, Telangana
                                        Feb 11, 2016
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                                        Sir/ Madam

                                        I had tried to take an on line railway ticket from IRCTC in 06/02/2016. Two times deducted balance from my account (Vijaya Bank. A/c No. [protected]) and did not get ticket. Amount also not refunded to my account. Ticket Id (IRCTC #2884982)
                                        (Transaction Id : [protected]), (Transaction Id: [protected]). I request you to kindly check it and make proper arrangement.

                                        Thanking You
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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