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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 339

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G
gufu
from Gangtok, Sikkim
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Payment deduct

My transaction is failed & pnr not prepared but deduct amount rs. 674.35 in my bank debit card
card by transaction on POS 2002 AT IRCTC txn#[protected] so please refund my ticket booking amount at my bank A/C....
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Address:560096
Website:www.consumercomplaints.in/new_complaint

This is to complain about the allotting system for SE1 and SE2 coachs for train number 16227 and 16228(from Bangalore to Shimoga and from Shimoga to Bangalore). The coach is allotted at either just back of the engine or at the rear of train. It was very inconvenient for us, as we had to search for the coach(for 16227) which was attached just before the Engine. We had senior citizen who were travelling with us, and had to make them walk all...
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G
Gurunath Vishwakarma
from Boisar, Maharashtra
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Activate my irctc account

Address:Mumbai City, Maharashtra, 400093

My irctc account is deactivated please activate it.
id is guru2912
email [protected]@live.com
as i have to take printouts of tickets...
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J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgot login password

Address:New Delhi, Delhi

I have forgotten my password. I tried to submit the answer to the secret question, but sorry say that it had also forgotten my user id is jhuma123d.I appeal to Indian Railway Catering & Tourism Corporation [IRCTC] Please reset my password .If you are facing any problem to disclose it, then I appeal to you please send it at my registered mail.hope this problem salve very earliest....
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J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For tatkal ticket you have to call agent, its irctc guarantee!

Website:www.irctc.co.in

IRCTC internet booking net is very slow, especially in the morning time, for tatkal tickets it never open the site till 8am and when the site opens then tatkal serveces shows full, It is like fooling people by keeping this services whereas tatkal ticket booke through agents you will get confirmed ticket. It is surprising performance by IRCTC. My question is to IRCTC, have agents any special quota?...
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M
Mahendran Madasamy
from Chennai, Tamil Nadu
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Refund against tdr pending reg (2 years and 3 months)

Address:Chennai, Tamil Nadu, 600087

Dear all,

I would like to lodge a complaint aganist irctc for a long pending due aganist my ticket book on 2013 and which is due till date.

As there is no response from either railways/irctc. Please do the needful to get my refund asap.

Regards,

Mahendran
[protected]
[protected]@yahoo.com
Irctc id: ajumahi

_
Booking and tdr information:br...
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G
Ganesh16091990
from Delhi, Delhi
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Forget my user id and pw

Address:Satna, Madhya Pradesh, 485775

Sir,
My name ganesh prasad yadav vill-khokham po- shivpurwa amarpatan satna mp
Dob 16/09/1990
Mb [protected]
And email add.[protected]@gmail.com...
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V
vedprakashg
from Gurgaon, Haryana
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Refund of money for not make journey on 02.02.2016

Address:Rewa, Madhya Pradesh, 486001

Dear Sir/Madam,
Ref to mail sent to "[protected]@irctc.co.in" & "[protected]@irctc.co.in" and online complain through "http://www.coms.indianrailways.gov.in" on dt.02.02.2016 midnight, I not received any response.

My complain is as follows :
Ref to journey dt.02.02.2016 by Train No-22691, Rajdhani Exp in which booked ticket PNR was -[protected], Rajdhani Express arrived late(22:25pm) at Bhopal Station while we have to catch...
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U
Utm
from Vasai-Virar, Maharashtra
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Refunt amount no yet tranfered to account

Address:Thane, Maharashtra, 401209

Transaction ID:[protected]
PNR No: [protected]
Cancellation ID:[protected]
Date of Cancellation:04-Jan-2016 08:12:07 HRS

the amount of 1380.00/- not yet refunded please help!!!...
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M
Manoj Harodia
from Mumbai, Maharashtra
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Refund of TDR for PNR Number 6745628557

Address:New Delhi, Delhi, 201308
Website:www.irctc.o.in

As train number 22823 was running late by 7 hours on 14 Dec 2015, hence I asked IRCTC right time to file TDR, in return IRCTC has filed TDR ( I don't exact time when it was filed by IRCTC). Got an email from IRCTC at 10:13 Hours on 15 Dec 2015 having ticket number 2555755 that TDR has been filed.

Later on it was rejected by concern railway authority mentioning it was not filed at correct time. Since I have not filled up TDR...
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I booked three tickets and tow ticket got confirmed and one ticket got called automatically during chart preparation. The cancelled ticket amount not yet refunded. PNR No [protected]...
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S
Sahil D Hussain
from Delhi, Delhi
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Balance deducted but pnr and seat not alloted

I hv booked an eticket on train 14732 from Patiala(pta) to delhi(dli) for 06/02/2016,
balance Rs.337/- has been deducted from my account... bt neither pnr nor seat is been allotted to me... I hav provided with ticket id[#2837193]... you are requested to either refund my amount or allot the seat...
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To,
head/ in-charge authority,
irctc indian railways

sub: 1-high priority complaint reg refund of cancellation charges and third party charges being deducted for continuation journeys of below mentioned pnr's only because of trains cancelled from vskp to sc -which is our starting journey on 31st jan and there is no before time minimum intimation from irctc due to which we have to cancel all linked journey tickets.br...
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Address:413001
Website:www.irctc.co.in

Sir

i have booked a ticket from irctc from jaipur to ahmedabad on 25/01/2016 but ticket is not booked and yet i have not received the payment of tran id-[protected] return id-[protected] as irctc shows refunded on 27/01/2016. Today my account is charged by difference amount as the service is not provided by the irctc any why should i pay the difference amount. I have sent a mail to irctc through my email id [protected]@outlook.Com...
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A
Ateek Ahmad Ansari
from Gurgaon, Haryana
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I dedicated my balance in my net banking

Address:Rampur, Uttar Pradesh, 244901
Website:irctc.co.in

Oday I booked a railway ticket but it shows no booking statues but they deducted money from my Net banking on 31.01.2016 01:58 Irctc reference No. [protected] my amount 182.90.
so I hope please return my money in my Account No which give above. Hope IRCTC will take strictly action for inconvenience occurred......
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T
Tapan Baruah
from Guwahati, Assam
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Non issue of ticket /pnr

Address:New Delhi, Delhi
Website:irctc

Booking of E ticket charges dedcted Rs 7577.25 for two tickets agaist the train 12519, journey date 31.01.16 from thane to kamakhya but ticket has beennot issued.
transaction id-[protected] dt 30.1.16...
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T
Toni Tashi Tsomo
from Churachandpur, Manipur
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Money deducted without booking

Address:New Delhi, Delhi, 110085
Website:Www.irctc.co.in

Today I booked a railway ticket but it shows no booking statues but they deducted money from my atm card([protected])₹652.90 on 30.01.2016 12:17:43 so I hope please return my money in my Account No which give above. Hope IRCTC will take strictly action for inconvenience occurred......
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M
MR. GIRISH SHAH
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Refund my wallet ac

Address:400067
Website:www.irctc.in

Irctc user name - STARTOURS

Dear Sir / Madam

I was open my IRCTC (online train booking) account in 2014, after i open my account with IRCTC there is one of Wallet account. wallet account means you can top up your money and whenever you book your ticket you use your money when you make reservation with IRCTC.

Today my wallet account balance are around 4798.00 rupee which i unable to use this money...
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C
Chandresh Dedhia
from Mumbai, Maharashtra
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Giving senior citizen upper berth seat

Address:Mumbai City, Maharashtra, 400080
Website:www.consumercomplaints.in

We all friends went to junagadh
our pnr no [protected]
our pnr no [protected]
our pnr no [protected]
we book ticket on 28 sep 2015
for 25 jan 2016 (120 day )
we all senior citizen got upper berth seat
and we board in train, and saw
all young citizen got lower berth
it was very difficult to go on upper berth seat
and also difficult to get down at night in dark

please...
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A
Asim Nabi
from Noida, Uttar Pradesh
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Refund awaiting

Address:Aligarh, Uttar Pradesh, 202002

This is reagrding pnr number [protected], I booked the 3 e-ticket for travelling from phagwara (PGW) to aligarh (ALJN) in 2 tier AC and it was waiting but on the day of journey the three seats were confirmed under 3tier AC . date of journey was 3 november 2015
the rates of 2 tier and 3 tier are different, the refund for desired amount is not completed yet and its been months since i have been sending them e mails and calling them but...
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