Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book ticket for 30th march 2016 from kokrajhar to howrah. Deducted Rs.516 instead of Rs. 417 and showed transaction failed. Took my money and didn't even got my ticket. And no one is responding the irctc customer care number. Whats dis? Pura paisa kha liya. Ticket v nai diya.

I was on the irctc site yesterday to book tickets and due to some techinical issues the tickets were not booked. When I checked the bank account statement Amount Rs 1702.25 was charged twice without issuing the ticket.

Please check and refund the amount of Rs.3404.50 back to my Account.

IRCTC account login : kspk1953

AXIS Bank transaction reference number :

[protected]
[protected]

Booked ticket from IRCTC. Below are the details
Transaction ID: [protected]
Train No./Name: 13201/RJPB LTT EXP
PNR No [protected]
Date of Journey: 05-Aug-2015
Date Of Boarding: 05-Aug-2015
Ticket Amount:1650.0
Cancellation ID: [protected]
Reason For TDR: Train Cancelled
TDR Filing Date: 05-Aug-2015 07:43:39 HRS
Registration No:[protected]

TH train was cancelled due to derailment near Harda. TDR was file for the cancellation. Till date I have not received my refund for the TDR. I tried contacting IRCTC several time they mention that they have contacted Central Railways for refund. When I contacted Central Railway office they said that TDR has been rejected without giving any reason. He asked me to contact IRCTC to reopen TDR. I contacted IRCTC for the same, they just keep saying the same thing about contacting Central Railways to resolve the issue. I tried emailing my issue to central railway but never get any response. IRCTC has now deleted the TDR from the TDR history on their website. The refund has not yet been processed. I have tried contacting them again but haven't received any response at all. This is pure rip off for the customer by IRCTC and Central Railways and a case of irregularity in their operations and mental harassment to customer. I just want my refund without going through all the hassle

I have a jurney on 15\2\2016 on PURI TO HOWRAH..[PNR no [protected]]. train time 22.30. i cancelled on 12\2\2016 at 4pm. fare price was Rs - 1200. I get only Rs - 720 . But tha rule says only 30 is the cancellation charge per head. But in case deducted Rs - 120 per head. I want to know why this extra amount is deducted.

I have requested to cancel my ticket on Oct 19, 2015 12:05 PM and still there is no refund my 2 tickets, this is what irctc do when its error from their end to cancel the ticket. why you make customer to suffer who keeps faith in you.

Please let us know what has happen to my ticket cancelled. Niether my money refunded neither any reason given why my money is not paid back to me.

Please clarify.

Regards

Dinesh Mistry

+91 [protected]


On Mon, Nov 16, 2015 at 3:13 PM, wrote:
Dear Customer,


Your TDR requested against PNR No.[protected] has been forwarded to KR Railway on 26-oct-2015. IRCTC not received refund from KR Railway.Once refund is received from KR Railway the same will be credited back to your account.

Your complaint further referred to KR Railway through e-mail id "[protected]@sr.railnet.gov.in".

Please note that the decision about the repudiation/ rejection or amount of refund has been taken by the concerned Zonal Railways as per extant Refund rules of Indian Railways and not by IRCTC.

Inconvenience caused is deeply regretted


Thanks & Regards

Vinay
Executive, Customer Care
[protected]@irctc.co.in
www.irctc.co.in
[#2383762]

____________________________________________________________________
IRCTC never asks your personal bank account details through
call. If you received any call in this regard, please do not
share your bank related credentials.
____________________________________________________________________


-------- Original Message --------
Subject: Re: File tdr
Date: Mon, 16 Nov 2015 13:44:19 +0530
From: dinesh mistry
To: [protected]@irctc.co.in
References:


Still awaiting for refund of my tdr file for cancellation of ticket.

Regards

Dinesh Mistry
+91 [protected]

On Oct 19, 2015 12:05 PM, "dinesh mistry" wrote:

Please cancel my ticket . I cannot cancel for file tdr from mobile app .
Cancel both tickets

PNR:[protected], TRAIN:12450, DOJ:[protected], TIME:N.A., 1A, BSR TO
MAO, Dinesh Mistry+1, CONFIRM CONFIRM, FARE:5330, SC:45.6+PG CHGS.

--
Thanks and Regards
Dinesh R Mistry
Architect & Designer

+91 [protected]

I am Kamal singh narwariya. I done a rail ticket on Ngpay but the transaction
Failed twice on 02 Feb 16 . transaction I'd is Ngpay [protected] another is Ngpay [protected] . the amount of 4382 deducted twice . neither the reservation successful nor got refund .
Please do the needful as possible .

Ticket details

Transaction id: [protected]
Pnr number: [protected]
Train no: 12295 /
Train name: sanghamitra exp
From station: sbc (Bangalore junction) to station: pataliputra(Ppta)
Date of journey: 22-feb-2016
Class: sleeper class
Date of booking: 27-jan-2016
Total ticket fare: rs 887
Refund details
Cancelled date: 14-feb-2016
Refund amount: rs 745
Refund status: refunded
Cancellation id : [protected]
Refund date: 19-feb-2016

Approved: approved for refund refunded: refunded in account
Sent for refund: refund instructions given to bank
But my amount was not credited

I want to book ticket online through Irctc . i have been stopped to book the tickets as i have been told that limit of ticket booking per month is 6 nos . 2 tickets have been cancelled during the month.so i want your opinion what to do.

Dear Sir / Madam,
today 20/02/2016 i booked a E-ticket from delhi to darbhanga through IRCTC. After finishing booking of ticket with my SBBJ ATM debit card account there an error occurred. Finally i found that the money is deducted from my account for the transactions but ticket is not booked.

For your info my POS PRCH no.[protected]

Please do the needful to get back my money back without any deduction.

Thanking You
Shyam jha

Dear sir
My login id shown disable & I m not able to change my email address & mobile number
Pls suggest me what I will do or
Mail me on
[protected]@gmail
Or contact me
[protected]

Pqwl m not happy as I booked a ticket 2 months ago and it was on wl 6 and today it's on 2 wl if you wanna earn plz ask us to get tickets in tatkal. We are happy to waste the entire night and day. Rather then waiting and getting disappointed.

I have cancelled my ticket two months ago and till not received cancellation amount. I have cancelled my ticket three days before my original journey date.
PNR no. [protected]

Sir
I am not being able to login and it is showing user is disabled.
I have not done any such activity to violate the rules and regulations of IRCTC and Indian Railways to the best of my knowlwdge.
kindly activate the user ID.

ID- kkjenarail
Phone- [protected]
email - [protected]@gmail.com

Thank you
Kamalakanta Jena

Dear Sir,

While logging into the IRCTC SITE FOR ticket booking or printing from15.02.2016 login error is showing USER IS DISABLED message comes... i am unable login ...IN MY USER ID having untravel tickets. i want to print...and some tickets to be canceal.

I am regular traveler, and i am using my personal use only and i am not do any fraudulent transactions.

I Send the main on 15.02.2016 to [protected]@irctc.co.in and immediately I received a
alloated TICKET ID: IRCTC#2901924 and I telephoned, they said with in 24 hours you will got information. But till i am not received any solution.

Please help me and actiate my user ID

hence i request you to activate my user id.

USER ID ; UNSRAO
MOBILE NO. [protected]
DATE OF BIRTH:[protected]
EMAIL:[protected]@yahoo.in
Name:UPPU NAGA SRINIVASA RAO


yours faithfylly

UPPU NAGA SRINIVASA RAO

Dear SirMadam, ,

I m a regular user of irctc ac as my regular home usage..Now it has been disabled from yesterday. I have to cancel today tic on 19th Feb and few tickets for next week from this account. I am using this account only for personal purposes and not for commercial use.

So, please consider this mail and activate the account mentioned above as soon as possible.

with regards,
Godwin Paul

Dear,
My email is is anupam7210 but I forgot my password so I didn't open my account and my account is blocked please reopen my that account

Booked ticket from NDLS to BSB and out of two passangers only one passanger bearth was confirmed. But the second passanger W/L ticket was not refunded, and informed to IRCTC call center, and got a funny reply that if we want refund on partially confirmed ticket, we have to file TDR 30 mnts before train schedule. It is already Waiting list ticket and no berth is available .If the un-confirmed passanger is enter inside the reserved compartment along with another confirmed paaasnger in the same ticket, then he wl be penalised as per rules!!!

Travelled by Rajdhani frm Trivendrum to Panvel on120216under PNR No.[protected].Found the caterer has not served as per the menu prescribed for Rajdhani express for A/C 3 tier.Short fall as under
1. Welcome drink menu was not served at all.
2. At dinner 2 Soup sticks & butter chiplet were not served. Also no ice cream or Gulab jam were served instead 1packet of Haldiram sonpapdi having MRP Rs.10/was served.
3. In Breakfast menu fruit drink in tetra pack or aerated drink was
not served at all.
4.In lunch no ice creamor Gulab jamun were not served instead 1 packet of Haldiram Sonpapdi having MRP Rs.10/- was served

This is Rajendra. We have booked train tickets from Chirala to Bangalore for 5 people. We are suppose to travel with my 3 months old baby. The actual time of arrival is 6pm at Chirala. It is informed that train will be delayed 90 minutes. So we were waiting at railway station. Later it is changed to 120 minutes, 180 minutes, 240 minutes, 300 minutes like that. It is keep on increasing the delay time. As we are waiting with our baby, we felt that it is not good to wait so long and went back home as it is mentioned 6 hours by that time. Even from home, we were checking for the train. But still it is mentioned that delay will be more than 7 hours. We finally decided not to travel. I have filed TDR for this ticket. When I am filing TDR, I heard that the refund will come after 3 months. But we didn't get the amount even by today, as it is nearly 7 months by now. Whom to contact regarding this also, no clear information on irctc. How can approach them and how will I get my ticket money. As it is mistake of IRCTC, I am suppose to get the money within no time. My cousine got his TDR amount within a month time. In his case, the reason is personal. In my case, the reason is due to IRCTC. Why I did not receive my money till date, I have no idea and literally confused.
My PNR Number: [protected]
Date of Travel: 23-July-2015
TDR Filed Reference Number: [protected]

I am a user of IRCTC, I forgot my password. I tried through "Forget Passowrd" but i didn't get reset password on registered email. I also mail on [protected]@irctc.co.in. they reply me only for ticket i.e. [IRCTC #2897345]. But still i can't login ...Please help me...