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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Mar 19, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 347

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A
arunkc177
from Mangalore, Karnataka
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Unable to book tatkal ticket

Address:560021
Website:www.irctc.co.in/eticketing/loginHome.jsf

Worst service ever seen in my life is IRCTC, i am unable to book my tatkal ticket and reason show is non sense i could not find the meaning anywhere it is asking for "childbirth option mandatory for selected class" where i had no child passenger and this did not allow me to payment....
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S
Santosh Mohapatra
from Bengaluru, Karnataka
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Misleading error in IRCTC site

Address:Khordha, Odisha, 756100
Website:irctc.co.in

While booking I got an error, " child Berth option is mandatory for selected journey class". This seems a fraud from IRCTC....
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D
Deepaselva
from Chennai, Tamil Nadu
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Tatkal ticket charges difference

Address:641006
Website:www.irctc.co.in/eticketing/loginHome.jsf

Hi, I have booked the ticket from ERS to CBE, i noticed the base fare for general is 160/- but the base fare of tatkal ticket is 265/-. It made me to pay almost more than a double charge. Need a clarification on the same. Find the PNR number for your reference. PNR Number:[protected]...
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R
Rmeshperla
from Pune, Maharashtra
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Tatkal ticket booking online

Address:Amreli, Gujarat, 365560
Website:www.irctc.co.in

I tried to book tatkal tkt on 23/12/15 exactly at 10:AM from AMD to Haveri (2A) travelling on 24/12/15. But from starting itself availability was showing REGRET. How is this possible as Tatkal booking for AC coach start at 10 AM? All tickets sold before ticket booking opened?...
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R
Rohit Apte
from Mumbai, Maharashtra
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Booking of tatkal ticket

Address:Mumbai City, Maharashtra, 400013
Website:irctc.co.in

I tried to book a tatkal ticket on 23'rd Dec 2015 at 10.02 AM. In first log in itself I was denied booking with a statement the "Only 2 tatkal tickets can be booked with One IP Address". I had not even tried for any ticked before this attempt. Still I received the message. This way I can never book a tatkal ticket....
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S
snkhan2000
from Kolkata, West Bengal
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Railway ticket Reservation

Address:560027

Dear Sir, dated:23/12/2015 It is very very hard to get tatkal tickets on IRCTC booking over internet for general public unless we fetch suitable agents doing fraudulent booking of which most of them get success in confirmation of passenger reservation under the ministry of railways. These agents take double the charges of fare of railway berth or even more by making some miracle of confirmation of seats/berths of which most...
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Address:Bangalore, Karnataka, 5600103
Website:irctc

Hi Sir, The ticket ID generated is [IRCTC #2501212].Though I have followed it up, I have not received any response for my mail. Please help me in this regard. I have booked a ticket from TPTY to KJM and I was supposed to travel by 2835 (HTE to YPR) However the train got cancelled in that route. I was supposed to receive the refund however did not receive it till now. Could you please process at the earliest .Please find below the details...
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N
Narjeet Singh
from Mohali, Punjab
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Non received refund from irctc for pnr 2854355777

Dear Sir ON DATED 26 OCT 2015 I AM TRYING TO CANCEL THE TICKET FOR TRAIN OF 27 OCT 2015 OF ABOVE REFEREED PNR BUT SYSTEM WAS NOT SUPPORTED ME FOR CANCELLATION OF TICKET. I AM FORCE TO FILE T D R FOR REFUND OF MY TICKET ON DATED 26 OCT 2015 WELL BEFORE JOURNEY BUT I AM SORRY TO SAY THAT TILL DATE T D R IS NOT CLEARED AND I HAVE NOT RECEIVED REFUND. KINDLY LOOK INTO THE MATTER AND DO THE NEED FUL. I AM SORRY TO SAY NO RESPONSE...
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J
Jitesh Singhi
from Mumbai, Maharashtra
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Refund of money against cancellation of railway tickets through tdr

Address:Howrah, West Bengal, 711204
Website:www.irctc.co.in

I had booked two e-tickets vide PNR No. [protected] & [protected] for travelling from Bangalore to Howrah on 24.10.15 but cancelled the same through your TDR system on 24.10.15 vide cancellation IDs. [protected] & [protected] as they were partly partially confirmed/waitlisted after chart preparation. I am yet to receive the amount even after 2 months from the date of filing of TDR....
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J
Juzar Mehboob
from Tehri, Uttarakhand
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Didnt get the money on cancellation

Address:Pune, Maharashtra, 411048
Website:www.irctc.co.in

Hello sir, My complaint is about on 6 december i have train from ratlam to pune and i have 3 seats on 3AC tier and from which one is confirmed and other two is waiting on 1WC and 2wc after charting done i have cancelled the two tickets but when i failed TDR for that I didn't get the money it says it TDR was cancelled. plzz help me to get my money worth RS.2900(appx.) transaction ID and train information is given below in photos...
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Address:Kozhikode, Kerala, 0091
Website:SHOP.IRCTC.CO.IN

I had purchased so many clothes thru shop.irctc.co.in and had a balance around 800Rs or more in my vallet. But later on many times when I tried to enter to that site it is no more working now and until now i have no information about where my money is gone and how can I recover it. I have tried alot to contact the customer care but not picking call...
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D
Dvmodh
from Palanpur, Gujarat
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Not refund last six month

Sir i trying from last six months for Refund.PNR no:[protected].Train was Cancelled by Railway. till today not refund to me...
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H
Himanish Roy
from Mumbai, Maharashtra
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TDR refund not received

Address:411001
Website:www.irctc.co.in

Respected Sir, I have booked a TDR for the refund against PNR No. [protected] on 11.12.2015 (at about 9pm). The reason was "Party Could Not Cancel Because Chart Prepared At Originating Or Previous Remote Location". The Reference No for this is :[protected]. Till date I didn't get the refund. Please provide the refund as soon as possible. Regards, Himanish Roy, Pune, Maharashtra Mobile No. [protected] e-mail ID : [protected]@yahoo.com...
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T
tejasjain17
from Ahmedabad, Gujarat
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Passanger not travelled still irctc cancelled my tdr by saying so

Address:Aurangabad, Maharashtra, 431001
Website:IRCTC.CO,IN

I filed tdr as passenger Cancellation ID PNR Number From To Date of Journey TDR Status [protected] [protected] AWB CSTM 31-Oct-2015 TDR Repudiate date and time of tdr filing 31-Oct-2015 15:23:59 HRS this is really disgusting i didnt travelled, still they canceled my tdr they said NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED please take my complain seriouslly and work on it...
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A
AnchalJindal
from Noida, Uttar Pradesh
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Tdr repudiate with wrong reason

Address:122001
Website:www.irctc.co.in

Hello Team, I have booked a ticket on 6 Nov 2015. But the train got delayed more thn 3 hrs. So i raised a TDR. Now i see the TDR Status as TDR repudiate with an invalid reason saying "Passenger Travelled". But i have not travelled. this is really insane. PNR NUMBER: [protected] Cancellation id: [protected] From : Gurgaon TO: ramnagar(RMR) DOJ: 06-Nov-2015 Please help....
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A
Arpit_0702
from Bangalore, Karnataka
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Tdr status shows cr registered bt refund amount not received

Address:560066

Hi, I have booked a ticket from YPR to ET for 12193/YPR JBP EXP on 3rd Dec, 2015 and Date of Journey was 6th Dec, 2015. For reason Passenger Not Travelled Due To Ticket In RAC After Chart Preparation, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further...
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M
mohitirgo17
from Delhi, Delhi
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Ticket not booked and amount deducted

Hi Team, On 14th December 2015 I have used my citibank credit card to made the payment of around 297 plus service tax on the merchant IRCTC via my mobile app.This was the first transaction which I have used via mobile app and thus the amount got deducted and the ticket was not booked and as usual as per the policy if the ticket not booked or failed the amount get refunded. And therefore I used my different card to made the payment of...
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Address:New Delhi, Delhi, 110044
Website:www.irctc.co.in

Dear Sir / Mam, I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID" Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week. This is happening for all the users which i have discussed with. Kindly resolve at the earliest as this is only benefiting...
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I had booked a ticket for two passangers on 3rd Nov.2015 for the date of journey 15th Nov.2015 (Ahmednagar to Madgaon). Since the only one out of two passagngers confirmed, I have cancelled the ticket on 15th Nov. And filed TDR. but the refund is not credited in my account till the date. The details are: PNR: [protected] Cancellation code: [protected] Transaction Id: [protected] TDR registration No.:[protected]....
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A
anshul niranjan
from Mumbai, Maharashtra
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Tdr declined 01

Address:Jaipur, Rajasthan, 302016
Website:www.irctc.co.in

I booked a ticket with PNR No: [protected], schedule journey for 12.11.2015. However the train was delayed more than 03 hours. Since it did not served my purpose, i had to take alternate options. I have filed a TDR for the refund which has been refuded to accept. Please process my request and initiate refund....
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