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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 341

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jhajimotu
from New Delhi, Delhi
Feb 20, 2016
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Address: New Delhi, Delhi, 110024
Website: irctc.co.in

Dear Sir / Madam,
today 20/02/2016 i booked a E-ticket from delhi to darbhanga through IRCTC. After finishing booking of ticket with my SBBJ ATM debit card account there an error occurred. Finally i found that the money is deducted from my account for the transactions but ticket is not booked.

For your info my POS PRCH no.[protected]

Please do the needful to get back my money back without any deduction.

Thanking You
Shyam jha
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Suniljaindcj
    Feb 20, 2016
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    Address: Bathinda, Punjab, 151001
    Website: Irctc.co.in

    Dear sir
    My login id shown disable & I m not able to change my email address & mobile number
    Pls suggest me what I will do or
    Mail me on
    [protected]@gmail
    Or contact me
    [protected]
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      Jaykumar Rawal
      from Mumbai, Maharashtra
      Feb 19, 2016
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      Address: Thane, Maharashtra, 401301
      Website: irctc online

      Pqwl m not happy as I booked a ticket 2 months ago and it was on wl 6 and today it's on 2 wl if you wanna earn plz ask us to get tickets in tatkal. We are happy to waste the entire night and day. Rather then waiting and getting disappointed.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        saugata khatua
        from Delhi, Delhi
        Feb 19, 2016
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        Address: Chennai, Tamil Nadu, 603203

        I have cancelled my ticket two months ago and till not received cancellation amount. I have cancelled my ticket three days before my original journey date.
        PNR no. [protected]
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          K
          kkjena
          from Delhi, Delhi
          Feb 19, 2016
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          Address: Khordha, Odisha, 751010
          Website: irctc.co.in

          Sir
          I am not being able to login and it is showing user is disabled.
          I have not done any such activity to violate the rules and regulations of IRCTC and Indian Railways to the best of my knowlwdge.
          kindly activate the user ID.

          ID- kkjenarail
          Phone- [protected]
          email - [protected]@gmail.com

          Thank you
          Kamalakanta Jena
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            U
            UPPU NAGA SRINIVASA RAO
            from Lakshettipet, Telangana
            Feb 17, 2016
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            Dear Sir,

            While logging into the IRCTC SITE FOR ticket booking or printing from15.02.2016 login error is showing USER IS DISABLED message comes... i am unable login ...IN MY USER ID having untravel tickets. i want to print...and some tickets to be canceal.

            I am regular traveler, and i am using my personal use only and i am not do any fraudulent transactions.

            I Send the main on 15.02.2016 to [protected]@irctc.co.in and immediately I received a
            alloated TICKET ID: IRCTC#2901924 and I telephoned, they said with in 24 hours you will got information. But till i am not received any solution.

            Please help me and actiate my user ID

            hence i request you to activate my user id.

            USER ID ; UNSRAO
            MOBILE NO. [protected]
            DATE OF BIRTH:[protected]
            EMAIL:[protected]@yahoo.in
            Name:UPPU NAGA SRINIVASA RAO


            yours faithfylly

            UPPU NAGA SRINIVASA RAO
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
            on 18.02.2016 received a mail, mentioned that as per your query your user id is UNSRAO is inactive due to fradulent activity on NGET site.


            HERE I AM CONFIRM THAT I AM NOT DO ANY FRAUDULENT ACTIVITY AS PER MY KNOWLEDGE, i AM A REGULAR TRAVELLER DUE TO MY JOB, TICKETS ARE BOOKED FOR MY PERSONAL USE ONLY, FURTHER TELL ME HOW TO
            CANCEAL SOME TICKETS IN MY USER ID OR OTHERWISE PLEASE ACTIVATE USER ID
            same problem happened with me since 15 Feb 16 and finally i got mail from IRCTC that "As per your concern your user id is inactive due to Fraudulent activity on NGET site it is not possible to active again you want to re register with alternate email id and mobile number."
            Dear Sir/Madam,

            My irctc account has been deactivated and when I called up the customer care number they said it has been deactivated due to fraudulent activity. I would like to know what kind of fraudulent activity has been noticed on my account . I request my account to be reactivated and also make me know the reason of the deactivation.

            Below are my details which you might require for recognition and authentication.

            user id :-SunilY1981
            mo.[protected]
            Dear Sir,

            While logging into the IRCTC SITE FOR ticket booking From 22.04.2016 login error is showing USER IS DISABLED message comes... i am unable login .

            I am regular traveler, and i am using my personal use only and i am not do any fraudulent transactions.

            I Send the mail on 23.04.2016 to [protected]@irctc.co.in and immediately I received a
            alloated TICKET ID: IRCTC #3268165. But till i am not received any solution.

            Please help me and actiate my user ID

            hence i request you to activate my user id.

            USER ID ; tiwarircji
            MOBILE NO. [protected]
            EMAIL:[protected]@gmail.com
            Name:RUDAL TIWARI
            There are many reasons to deactivate the account but no such process is their to make railway ticketing process easy, harassment is their each and every day from railway, the vast service seen from railway always, No response seen from mail, refunds are pending from last 6 month, Its really E category services is their in railway site and team of the railway
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              S
              sugipaul
              from Chennai, Tamil Nadu
              Feb 17, 2016
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              Address: Chennai, Tamil Nadu, 600073
              Website: www.irctc

              Dear SirMadam, ,

              I m a regular user of irctc ac as my regular home usage..Now it has been disabled from yesterday. I have to cancel today tic on 19th Feb and few tickets for next week from this account. I am using this account only for personal purposes and not for commercial use.

              So, please consider this mail and activate the account mentioned above as soon as possible.

              with regards,
              Godwin Paul
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              I have an identical problem. I need to cancel two tickets, but my login has been disabled. This is in spite of the fact that my login was used only for personal bookings, and all information stored therein was accurate.
              I am at a loss as to how I am supposed to cancel my ticket. The helpline number provided by irctc[protected] is perpetually busy.
              Tanuj Nandan
              I have an identical problem. I need to cancel two tickets, but my login has been disabled. This is in spite of the fact that my login was used only for personal bookings, and all information stored therein was accurate.
              I am at a loss as to how I am supposed to cancel my ticket. The helpline number provided by irctc[protected] is perpetually busy.
              Tanuj Nandan
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                Anupam7210
                from Pune, Maharashtra
                Feb 16, 2016
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                Address: 480441
                Website: irctc.co.in

                Dear,
                My email is is anupam7210 but I forgot my password so I didn't open my account and my account is blocked please reopen my that account
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  Narasimha1969
                  from Gurgaon, Haryana
                  Feb 16, 2016
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                  Address: Gurgaon, Haryana, 122016
                  Website: irctc

                  Booked ticket from NDLS to BSB and out of two passangers only one passanger bearth was confirmed. But the second passanger W/L ticket was not refunded, and informed to IRCTC call center, and got a funny reply that if we want refund on partially confirmed ticket, we have to file TDR 30 mnts before train schedule. It is already Waiting list ticket and no berth is available .If the un-confirmed passanger is enter inside the reserved compartment along with another confirmed paaasnger in the same ticket, then he wl be penalised as per rules!!!
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    Chandrashekhar Ranade
                    from Tirupati, Andhra Pradesh
                    Feb 16, 2016
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                    Address: 400081

                    Travelled by Rajdhani frm Trivendrum to Panvel on120216under PNR No.[protected].Found the caterer has not served as per the menu prescribed for Rajdhani express for A/C 3 tier.Short fall as under
                    1. Welcome drink menu was not served at all.
                    2. At dinner 2 Soup sticks & butter chiplet were not served. Also no ice cream or Gulab jam were served instead 1packet of Haldiram sonpapdi having MRP Rs.10/was served.
                    3. In Breakfast menu fruit drink in tetra pack or aerated drink was
                    not served at all.
                    4.In lunch no ice creamor Gulab jamun were not served instead 1 packet of Haldiram Sonpapdi having MRP Rs.10/- was served
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      baburpt
                      from Pune, Maharashtra
                      Feb 15, 2016
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                      Address: 560037
                      Website: www.irctc.co.in

                      This is Rajendra. We have booked train tickets from Chirala to Bangalore for 5 people. We are suppose to travel with my 3 months old baby. The actual time of arrival is 6pm at Chirala. It is informed that train will be delayed 90 minutes. So we were waiting at railway station. Later it is changed to 120 minutes, 180 minutes, 240 minutes, 300 minutes like that. It is keep on increasing the delay time. As we are waiting with our baby, we felt that it is not good to wait so long and went back home as it is mentioned 6 hours by that time. Even from home, we were checking for the train. But still it is mentioned that delay will be more than 7 hours. We finally decided not to travel. I have filed TDR for this ticket. When I am filing TDR, I heard that the refund will come after 3 months. But we didn't get the amount even by today, as it is nearly 7 months by now. Whom to contact regarding this also, no clear information on irctc. How can approach them and how will I get my ticket money. As it is mistake of IRCTC, I am suppose to get the money within no time. My cousine got his TDR amount within a month time. In his case, the reason is personal. In my case, the reason is due to IRCTC. Why I did not receive my money till date, I have no idea and literally confused.
                      My PNR Number: [protected]
                      Date of Travel: 23-July-2015
                      TDR Filed Reference Number: [protected]
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      Further to update on this, IRCTC website is not at all showing any details on my PNR and the TDR reference number. It is showing that there are no records only. I have received mail from IRCTC immediately after filing my TDR with TDR reference number.
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                        Arvind Dungerwal
                        from Udaipur, Rajasthan
                        Feb 15, 2016
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                        Address: Udaipur, Rajasthan, 313002
                        Website: www.irctc.co.in

                        I am a user of IRCTC, I forgot my password. I tried through "Forget Passowrd" but i didn't get reset password on registered email. I also mail on [protected]@irctc.co.in. they reply me only for ticket i.e. [IRCTC #2897345]. But still i can't login ...Please help me...
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          pradeep.vohra
                          from Mumbai, Maharashtra
                          Feb 14, 2016
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                          Address: 400068
                          Website: irctc

                          I had booked ticket on irctc from mansa to delhi s rohilla(dee) in intercity express.

                          The details are as follows

                          Transaction id------ [protected]
                          pnr[protected]---[protected]
                          Date of travel & destination[protected], Mansa to delhi s rohilla(dee)
                          Amount[protected]-940.8, 3ac
                          Name[protected]- pradeep singh

                          I could not travel in that train as train was late more than 3 hours and immediately i filed for tdr.

                          But now when i am checking on line on irctc they are showing tdr regretted.

                          Please give me valid reason why tdr is rejected when as per railway rules if the train is late more than 3 hours, full refund is to be given to passenger.

                          Please look into this matter and refund my money immediately.

                          Pradeep singh
                          mobile----[protected]
                          pradeep.[protected]@gmail.Com
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            alokpradhan
                            from Khed, Maharashtra
                            Feb 14, 2016
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                            Address: Katni, Madhya Pradesh, 483501

                            On 22 december 2015 the train gondia barauni express was cancelled. I filed tdr on the same day . The tdr registration no was [protected].Now the tdr status is showing ccm repudiate.And the amount was not refunded.Kindly do the needful
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              Ravijv
                              from Mysore, Karnataka
                              Feb 14, 2016
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                              Address: 560001

                              Hello,
                              Today I went by train from Bangalore to yashwantpur at 3:30pm.
                              Distance from Bangalore to yashwantpur is only 6km but they took 30rs.
                              What kind of robbery is this.

                              Really felt very bad..
                              Wat s d reason behind this..
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                Davinder Singh Chaninan
                                from Jalandhar, Punjab
                                Feb 14, 2016
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                                Address: Jalandhar, Punjab

                                I was booking online ticket from jalandhar city (JUC) to Delhi (DLI) on 29.01.2016 from my own login ID on IRCTC.Train No 12380 IInd class ticket. whole process including payment through internet banking was completed but ticket was not generated even after transaction no[protected]BJZUJX2 TRANSFER.
                                Amount paid Rs 289.90.
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  Shibayan Sarkar
                                  from Yairipok, Manipur
                                  Feb 14, 2016
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                                  Address: Dhanbad, Jharkhand, 826004
                                  Website: Irctc

                                  I am a regular traveller of sealdah rajdhani express 12313 for last 4 years (atleat once a month). Please change the snacks: Lime water (fresca) it taste really bad. At least there must be some other option for drink like mango flavoir, lassi, etc..
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    sn.sanapala
                                    from Bengaluru, Karnataka
                                    Feb 14, 2016
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                                    Address: 560049
                                    Website: irctc.co.in

                                    Transition id-[protected]
                                    Pnr no-[protected]
                                    Train no-22691(Rajadhani exp) from sbc to sc
                                    Date of booking tatkal-9th jan 2016
                                    Date of journey-10th jan 2016
                                    Cancellation id-[protected]
                                    Tdr filing date-11th jan 2016.
                                    Respected sir
                                    In tdr filing history it is showing cr registered but i didnt get any amount please look into this matter
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      rajansuja8
                                      from Bantval, Karnataka
                                      Feb 13, 2016
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                                      Address: 560085
                                      Website: www.makemytrip.com

                                      I had booked 5 train tickets online using makemytrip from bangalore to delhi on 26/3/16. My payment of Rs 14000 is successful but my tickets has not been confirmed. It has failed.
                                      I kindly request you to take action. Because of it I lost Rs14000.
                                      Please do not ignore this
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      Dear rajansuja8

                                      We were looking into your concern but have found that a few important details are missing.

                                      Please provide us with the following details:

                                      - Mobile Number or
                                      - Email address used at the time of booking

                                      We await your response to get the matter checked at our end.

                                      Assuring you best of our services.

                                      Team-MakeMyTrip Care
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                                        Sachin Talawar
                                        from Mumbai, Maharashtra
                                        Feb 13, 2016
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                                        Address: Mumbai City, Maharashtra

                                        Officials present at Urinals at CST station charging Rs. 3 for each person for urinals. But as per charge board outside it is free of cost.

                                        When I asked them it is free of cost, then they were arguing. They are charging each person for uranals.

                                        Plz look into the matter.

                                        Regards,
                                        Sachin Talawar
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                        This is serious issue they are charging poor people's.
                                        Plz look into this on priority
                                        This was not expected from Indian railway
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