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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 348

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T
tejasjain17
from Ahmedabad, Gujarat
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Passanger not travelled still irctc cancelled my tdr by saying so

Address:Aurangabad, Maharashtra, 431001
Website:IRCTC.CO,IN

I filed tdr as passenger Cancellation ID PNR Number From To Date of Journey TDR Status [protected] [protected] AWB CSTM 31-Oct-2015 TDR Repudiate date and time of tdr filing 31-Oct-2015 15:23:59 HRS this is really disgusting i didnt travelled, still they canceled my tdr they said NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED please take my complain seriouslly and work on it...
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A
AnchalJindal
from Noida, Uttar Pradesh
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Tdr repudiate with wrong reason

Address:122001
Website:www.irctc.co.in

Hello Team, I have booked a ticket on 6 Nov 2015. But the train got delayed more thn 3 hrs. So i raised a TDR. Now i see the TDR Status as TDR repudiate with an invalid reason saying "Passenger Travelled". But i have not travelled. this is really insane. PNR NUMBER: [protected] Cancellation id: [protected] From : Gurgaon TO: ramnagar(RMR) DOJ: 06-Nov-2015 Please help....
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A
Arpit_0702
from Bangalore, Karnataka
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Tdr status shows cr registered bt refund amount not received

Address:560066

Hi, I have booked a ticket from YPR to ET for 12193/YPR JBP EXP on 3rd Dec, 2015 and Date of Journey was 6th Dec, 2015. For reason Passenger Not Travelled Due To Ticket In RAC After Chart Preparation, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further...
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M
mohitirgo17
from Delhi, Delhi
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Ticket not booked and amount deducted

Hi Team, On 14th December 2015 I have used my citibank credit card to made the payment of around 297 plus service tax on the merchant IRCTC via my mobile app.This was the first transaction which I have used via mobile app and thus the amount got deducted and the ticket was not booked and as usual as per the policy if the ticket not booked or failed the amount get refunded. And therefore I used my different card to made the payment of...
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Address:New Delhi, Delhi, 110044
Website:www.irctc.co.in

Dear Sir / Mam, I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID" Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week. This is happening for all the users which i have discussed with. Kindly resolve at the earliest as this is only benefiting...
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I had booked a ticket for two passangers on 3rd Nov.2015 for the date of journey 15th Nov.2015 (Ahmednagar to Madgaon). Since the only one out of two passagngers confirmed, I have cancelled the ticket on 15th Nov. And filed TDR. but the refund is not credited in my account till the date. The details are: PNR: [protected] Cancellation code: [protected] Transaction Id: [protected] TDR registration No.:[protected]....
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A
anshul niranjan
from Mumbai, Maharashtra
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Tdr declined 01

Address:Jaipur, Rajasthan, 302016
Website:www.irctc.co.in

I booked a ticket with PNR No: [protected], schedule journey for 12.11.2015. However the train was delayed more than 03 hours. Since it did not served my purpose, i had to take alternate options. I have filed a TDR for the refund which has been refuded to accept. Please process my request and initiate refund....
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S
satendra Singh jayara
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Irctc user id

Address:248171

Dear sir I am forget my irctc user id and password, please send any help for open the irctc account. My mobile no. [protected]...
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S
Sunil7714
from Gurgaon, Haryana
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Harassment by TT as wrong sex printed in the list

Address:411019

Hi My Pnr no is [protected]. I am travelling today deatiled below: Transaction ID: [protected] PNR No [protected] Train No./Name: 11020 / KONARK EXPRESS Date of Journey: 19-Dec-2015 Date Of Boarding: 19-Dec-2015 Class: THIRD AC (3A) From: BHUBANESWAR (BBS) To: PUNE JN (PUNE) Boarding: BHUBANESWAR (BBS) Resv Upto: PUNE JN (PUNE) Quota: GENERAL (GN) Ticket Type: E-ticket Passenger Details SL No. Name Age Gender Berth Preference Food...
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Address:580020

Dear sir/madam Please check the food package of the Irctc. Which food is totally full of fungus my friend was travelling from banglore to hubli plz make a reality check with hidden camera plz you will be clear even the RPF & Tc also involved in this plz check out...
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S
sande19
from Mumbai, Maharashtra
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Refund not done (Tdr)

I had booked a ticket for two passangers on 3rd Nov.2015 for the date of journey 15th Nov.2015 (Ahmednagar to Madgaon). Since the only one out of two passagngers confirmed, I have cancelled the ticket on 15th Nov. And filed TDR. but the refund is not credited in my account till the date. The details are: PNR: [protected] Cancellation code: [protected] Transaction Id: [protected] TDR registration No.:[protected]....
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Saloni Badjatya
from Mumbai, Maharashtra
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IRCTC TDR Refund

Address:400709

I have filed for a TDR against PNR. [protected] travel date 28th Aug 2015 for Punjab mail as the training was running late for almost 66 hours. I filed the TDR refund on the same day with the help of Mumbai TDR section team. I have not yet received the refund back yet. The current status shows as CR Registered for almost 1.5 months. 1. When I contact Mumbai TDR section they updated me that I should write to tdrprocess email id and they...
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D
dvidi12
from Kolkata, West Bengal
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Non receipt of tdr

Address:Lakhisarai, Bihar, 811302
Website:Irctc

PNR Number [protected] l Tdr filed Reason "Passenger Not Travelled.", Reference No for this is :[protected] The case forwarded to the concerned Zonal Railways to process refund through EDR/ Enhanced Coaching Refund System of Indian Railways (ECRS) under the present commercial rules. Refund not received Irctc customer care executive says that tdr has been filed after train departure Reallity is that scheduled time of arrival of...
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V
vjind49
from Indore, Madhya Pradesh
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Tdr refund amount not received

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in

Hi, i booked a 3A ticket of amount 3820 from irctc site to travel on 10/01/2015 from jaipur to ludhiana PNR - [protected] I filed a TDR (Tdr reason -train is late more than 3 hour)for the same before travel and train is late near about 14 hours. its status on IRCTC site is Refund under process. It has been more than 11 months for filed TDR. I contacted customer care many times by email/phone but no satisfactory response given yet. please...
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V
vaibhav2020
from Mumbai, Maharashtra
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Have not got refund of cancelled train

Address:New Delhi, Delhi, 110001

Hello, I have booked train from Delhi (NDLS) to Kalka Junction (KLK) for 04-Oct-2015 Transaction details:[protected] PNR No. : [protected] This train was cancelled. They had not sent even the message for the same. Now it is more than 2 months and I have not yet received my money. This is disgusting. I have send mail at [protected]@irctc.co.in multiple times and they just respond like below: ************************ Dear...
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N
Nithin Siddharth
from Gurgaon, Haryana
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Selling food products and Rail Neer above MRP

Address:605602
Website:IRCTC

In My trip from Chennai Egmore to Trichy in Vaigai Express, during a stop in Villupuram Junction the vendors overcharged me by selling Rail Neer at ₹20 while its MRP is ₹15.Similarly a PET Bottle of Pepsi costed ₹40 instead of its MRP of ₹34. This is a serious flouting of Rules and Regulations. The Vendors were wearing uniforms so I infer that they are working for a company that has won a tender from IRCTC. I would like the IRCTC...
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Address:Kolkata, West Bengal, 700040
Website:www.irctc.co.in

Dr(Col) Mrinal Jha. Bill:IRCTC, 3 Kolaghat Street, Kol 700001. Receipt No 0091. Mob: [protected], E mail: [protected]@yahoo.co.in, [protected]@gmail.com In Sri Lanka Ramayana Trail tour conducted between 9-12Dec'15, from Kolkata with tour guide Mr Kinkar, itinerary was not followed: 9.12.15-Ravana Temple & Cave (missed); 10.12.15-Gayathri Peedam, Divurampola, Hakgala Garden (missed) 11.12.15: Ramboda and Ramboda waterfall, Mani Kutta, Bahirwakanda(missed)...
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M
maker123
from Vijayawada, Andhra Pradesh
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Rajdhani 22692... waiters bothering for money.

Address:Hyderabad, Andhra Pradesh, 500039
Website:IRCTC

I m seated on b2 seat 9, date 16/12/15. All the workers serving for B2 are bothering passengers for extra money. I have paid rs 3050 for ticket and still need to pay for extra??? Please take some action as they are spoiling the reputation of one of the best trains in India. I would prefer flight than getting bothered by these waiters. ShivaPuneeth...
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Sunil8321
from Mumbai, Maharashtra
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New account

Address:203141

Sir, mera user name sunil8321 hai new account bana rha tha but verification k liye email id or sms ka code dalne k bad bhi success nhi ho rha h plz sir request...
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R
riskysrinu
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TDR Refund delay

Address:560037
Website:www.irctc.co.in

Hi, I have booked a ticket in IRCTC and was not able to travel as my mother was not well on that day. So I had filed a TDR immediately within 1 hour of the boarding time. But, I have not got any refund till now. Please find the complete details below, Ticket details : [protected] Transaction ID: [protected] Train No./Name: 12863/HWH YPR EXPRESS PNR No [protected] Date of Journey: 01-Dec-2015 From: RAJAHMUNDRY...
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