Show menu
Ask a Question FAQ Sign in
Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
Indian Railway Catering & Tourism Corporation Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
8609
COMPLAINTS

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care

Indian Railway Catering & Tourism Corporation Ltd.

TwitterFacebook
Address
9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1003
down
495

Phone:
Phone:
up
300
down
193

Mobile:
Mobile:
up
294
down
154

Fax:
Fax:
+91 11 2334 5400  

Additional info
IRCTC Help Contact Through
SMS HELP and send to 139

Train Time Table Enquiry:
SMS TIME to 139

PNR Enquiry:
SMS PNR to 139

Train Arrival Departure Enquiry:
SMS AD to 139

Train Seat Accommodation Enquiry:
SMS TRAIN to 139

Train Fare Enquiry:
SMS FARE to 139

Train PNR Status Enquiry Through Single Number:
Calling 139

View More Information...

Customer satisfaction rating
3%
Complaints
8609
Pending
0
Resolved
235
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railway Catering & Tourism Corporation [IRCTC] related photos (3224)

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sort by:

 paragtyagi146
Dear Sir/Mam : I filed a TDR against my ticket with PNR number [protected] on 30th December. Since then it is showing the status as "CR registered". i dont know what does it mean. Also i am not getting any update regarding that. It is clearly written that TDR issue will be solved in next 10 days after filong TDR. Kindly Solve it asap and refund my money.


TDR filed but I have not got any refund and there is no Mail from IRCTC

Complaint Status


[Jan 15, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Railways

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code

     aspsm2003
    Dear Sir, We were traveling in 3AC from Ujjain to Jabalpur on 24/12/2014. A vendor carrying mineral water and cold drinks was selling indide the 3AC compartment. We purchased 2 fruit juice packs and one bottle of mineral water from the vendor. The prices on all these packs were deliberately removed by the vendor and he charged INR5.00 more than MRP for each item we bought. When I complained, he told us that his shop in inside the Ujjain station platform. I mentioned this to Railway station master at Ujjain but his staff was totally non-cooperative in registering the complain. Our train was about to depart but they wanted me to go insude their office to make a written complaint. I requested them to come along with me near to the 3AC coach but they refused. The officers name was Mr Pankaj Singh Kushwah. Please do the needful. Regards, Dr Abhinav Sinha


    Cold drinks and Mineral Water sold at more than MRP in train
    Cold drinks and Mineral Water sold at more than MRP in train

    Complaint Status


    [Jan 15, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Food

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code

       samarthj
      I have booked a Tatkal ticket on 03-Jan which is automatically cancelled because it is in waiting till the time of chart preparation. I have booked ticket with my ICICI debit card and select the option of CITI bank payment gateway. Now in my IRCTC account it is showing that amount is refumded to CITI bank. Please help me getting money back. Below are mentioned details needed:- PNR No: [protected] Train No./Name: 11077 / JHELUM EXPRESS Date of Journey: 04-Jan-2015 From: PUNE JN (PUNE) To: BHOPAL JN (BPL) Transaction ID: [protected] CancellationID /RefundID- [protected] Refund Date- 06-Jan Thanks, Samarth Jain [protected] er.samarth.[protected]@gmail.com


      Cancellation amout not refunded

      Complaint Status


      [Jan 14, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
      Passengers are compelled to take biscuits with tea, is it made mandatory by railway to purchase biscuits also with tea? As staff serving tea charge Rs 10 ( Rs 7 for tea and rs3 for biscuits) on denying to purchase of biscuits staff denied to give tea and also miss behave, I faced this situation every time providing details for recent one PNR NO- [protected] Date of travel[protected] Train No- 12569 Train Name- JYG ANVT G RATH. I am next travel on[protected] and hope would not face such situation again, expecting to circulate by IRCTC/RAIL BOARD REGARDS passengers services and charges for different services.
      Complaint comments  Add a commentComplaint category Banks

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code

         MOHAMMEDAADIL BHATI
        yesterday i register my irctc account but i delete my otp by mistake, which was sent to my mobile. It was important to verify. I didn't delete my email otp but delete the otp message on my mobile no. I don't know the password and i am first time user. So please send otp to my mobile again or delete the account, then i would be able to make a new account. My mobile no. Is [protected] and user id is mohdaadil2

        Complaint Status


        [Jan 14, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
        Dear sir my email id mobile number is mr [protected]@yahoo.com and +[protected] respectively which is already registered with irctc but i have no email &mobile verication code /otp in the absence of verication xode i am unble to book train ticket kindly help me
        Please send otp poswad
        Sir my eml I'd mobile [protected]@ gmail.com [protected] but no email verification cod or otp verification I am unable
        Complaint comments  Add a commentComplaint category Railways

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code

           manojbipalliwar
          Dear Sir/Madam, I had booked a ticket from JAISALMER (JSM) to JODHPUR JN (JU) journey date 1st Jan2015, but the train got late from more than 3 hours. and we need to catch the next train fron jodhpur and we will not able to catch same if i travel by this late train so I had filed the TDR on the same day[protected]at (TDR Filing Date: 01-Jan-2015 09:23:05 HRS ).The status of TDR showing CR Repudiate. can you tell me when can i get my refund from IRCTC. Transaction ID: [protected]Train No./ Name: 14809/JSM JU EXPRESSPNR Number: [protected] Date of Journey: 01-Jan-2015 Date Of Boarding: 01-Jan-2015 Date of Booking: 28-Dec-2014 From: JAISALMER (JSM)To: JODHPUR JN (JU)Boarding At: JAISALMER (JSM)Resv Upto: JODHPUR JN (JU)Quota: GENERAL (GN)Class: SLEEPER CLASS (SL)Ticket Amount: 140.0Ticket Type: E-Ticket Passengers Details NameAgeGenderStatusCoach IDBerth No/ WL No ANWESHA PADMAWA 7 Female CNF S1 48 TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.TDR Filing Date: 01-Jan-2015 09:23:05 HRS TDR Status: CR RepudiateCancellation ID: [protected]TDR Zone: NORTH WESTERN RAILWAY (NW) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Transaction ID: [protected]Train No./ Name: 14809/JSM JU EXPRESSPNR Number: [protected] Date of Journey: 01-Jan-2015 Date Of Boarding: 01-Jan-2015 Date of Booking: 28-Dec-2014 From: JAISALMER (JSM)To: JODHPUR JN (JU)Boarding At: JAISALMER (JSM)Resv Upto: JODHPUR JN (JU)Quota: GENERAL (GN)Class: SLEEPER CLASS (SL)Ticket Amount: 1100.0Ticket Type: E-Ticket Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.TDR Filing Date: 01-Jan-2015 09:20:09 HRS TDR Status: CR RepudiateCancellation ID: [protected]TDR Zone: NORTH WESTERN RAILWAY (NW) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY

          Complaint Status


          [Jan 13, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
          Dear Sir/Madam, I had booked a ticket from NZM to JHS journey date 20-Dec-2014, but the train got late from more than 12 hours.I had filed the TDR day at 21-Aug-2014 in the morning.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey: 20-Dec-2014 Ticket Amount: 405.0 TDR Filing Date: 21-Dec-2014
          Please help me
          Complaint comments  Add a commentComplaint category Railways

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code

             yuvi123m
            Dear sir, We had book train ticket through irctc vide PNR No - [protected] for 6 person booking My father 67 year old my self, my wife and my three children. The booking amount was Rs 1587 and taxes extra. We are waiting for travel from Nagpur to Champa from Gondwana express. That day we are comes from hydrabad to nagpur early morning at 9:00am and observed that gondvana express is near about 12 hour late.Hence we takes normal ticket from Nagpur window vide ticket no Y 11490376 & Y11490377 from nagpur to champa and paid penalty in Train no 1129 ( Ajad hind express). We have already lost naer about 2500 Rs as penalty. for travelling from nagpur to champa. What is rule of indian railway that his train was late by 19 hours and we have suffed lot by travelling by another train ajad hind expess and paid penalty and you are not paying my full amount which is filed TDR on 31.12.2014. Hence you are requested to paid my full amounrt as we are not travell any person from gonvana express on that train was near about 18 to 19 hour late. Please made justics to indian consumer as they are trust in indian railway. Regards, D K Mourya Mob No-[protected] NTPC, Jamnipali Korba (CG)

            Complaint Status


            [Jan 13, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Railways

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code

               modimc
              Dear Sir, This is to inform you that with reference to refund against PNR Number [protected] an amount of Rs. "200" (i.e only 50% refund) was confirmed by the concerned zonal railway office.However, you may be informed that I had CNF tickets [PNR Number [protected]] for my travel to Ahmedabad from Surat on 24 Dec, 2014. Since this particular weekly train [Surat to Mahuva/Bhavnagar SF Express] was delayed (till 14:20 hours unconfirmed), we had to cancel this ticket. Then we had to manage our travel to Ahmedabad with unreserved ticket. We were very disappointed by the railway station management that morning.I will appreciate that the concerned zonal railway office honours me Full Refund of the CNF ticket booking amount of Rs.400 for the PNR Number [protected]. Your response to my grievance needs urgent attention for further appreciation. Thanks & Regards, Mukesh C. Modi Reach:(+91)[protected] E-Commerce Business Advisor Travel Planner

              Complaint Status


              [Jan 12, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Railways

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                 Vidya-Sagar
                Sir,
                I want to say that I booked a ticket for Renukoot to Umbala travelled date[protected] but due to late coming of train and wrong information of exp. arrival time I missed this train. After coming at home I have filed TDR against this ticket on same day but there was no refund on this ticket till now so I am requesting you to look into this matter and Refund as soon as possible. I have continued my journey on next day by same train.
                I am attaching both PNR No, Tx Id and Id proof for this matter.
                1-PNR Number [protected] for reason "Passenger Not Travelled.", has been received and the Reference No for this is :[protected] (TDR File) By IRCTC

                2- PNR Number [protected]Tx-[protected] for TDR
                3-Next Day Journey Ticket PNR No-[protected] and Tx[protected] on my Brother in law Id Derabassi.
                Vidya Sagar
                Jr-251 Hindalco Colony
                Renukoot
                Ph-[protected]/[protected]

                Complaint Status


                [Jan 12, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Railways

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code

                   sbmalkani
                  During the festival times, all the transactions are failing, It must be because of corruption by some IRCTC officials, railways officials, and ticket brokers...I ask for independent inquiry in this issue. I am going to write directly to Prime Minister and Rail minister, If proper inquiry is not conducted..Here, Railway Ticket bookings have become most corrupted one, benefiting above said groups..

                  Complaint Status


                  [Jan 12, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Railways

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code

                     Chinu11
                    Dear Sir, I, Ms.Chinu would like submit a complaint against IRCTC for deduct Rs.11.25 extra from my bank account. To Be more specific, I had booked two railway e-tickets of Transaction ID-[protected], PNR Number-[protected], on 3rd Jan 201r by online ticket booking on www.irctc.co.in with my username chinu_2979. .I have had used sbi online payment gateway for payment of the booked tickets.They have deducted Ticket Charge: 260.0 Service Charge: 11.24 Total: 271.24 Then the 5-jan-2015 when I checked online banking account statement which says that irctc has deducted Rs.11.25 more for some kind of commission twice. They didn't noticed me anything before and they didn't mail me of why they have charged me when I had already made the payments of booked tickets. Here is my account statement. 1. 03-jan-2015 TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki 2. 05-jan-2015 DEBIT ICH[protected]IG00KBSAF1Commission of IG00K My Contact Information IRCTC ID-chinu_2979 prince.[protected]@gmail.com Ph-[protected], [protected]


                    complaint against IRCTC for deduct Rs.11.25 extra from my bank account
                    Complaint comments  Add a commentComplaint category Banks

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code

                       Ashok Daryani
                      I had booked 3rd AC ticket for two persons (PNR No. [protected]) to travel from Delhi to Ajmer by Train No. 12414 (DOJ: 06.01.2015 at 0425 hours). However on reaching the station I found that the train was more than 3 hours late (actually 5 hours). As my father-in-law had expired at Ajmer I made alternative arrangement to travel by bus and filed online TDR on 06.01.2015 at 0351 hours I.e. well before departure of train. But I have received message that Rs 750 are being refunded out of Rs 1500 i.e. 50% amount only whereas I am entitled for full refund as per rules notified by Railways under the category of "train late for more than 3 hours and passengers not traveled". Please refund the full amount of Rs1500. Ashok Daryani [protected] [protected]@yahoo.com

                      Complaint Status


                      [Jan 11, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      Flouting of own rules by Railways
                      Complaint comments  Add a commentComplaint category Railways

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code

                         vikram g n v r
                        I have booked a ticket on 21-Nov-2014 for travel on 13-Jan-2015 with PNR no [protected]. However, my plans changed and I cancelled the ticket. During booking, the ticket ticket is in WL40. As per the rules, I have to get refund after deducting only nominal charges. But as per the mail received from IRCTC after cancellation, I will be receiving only INR 315 as refund. Please do the needful.


                        Charging extra on cancellation of waitlisted e-ticket.

                        Complaint Status


                        [Jan 11, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Railways

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code

                           mittalgreat
                          Hi, I had filled a TDR for PNR [protected] . The reason for filing TDR was "Train Late More Than Three Hours and Passenger Not Travelled". I had filled the TDR well before the train actual departure from the boarding station(Train departed more than 7 hrs late from the source station itself). I got the refund but only 50% which is not as per the refund rules. I should have been refunded the 100% amount. Please refund the full amount. Thanks, Mohit Mittal [protected]@gmail.com

                          Complaint Status


                          [Jan 10, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                          Complaint comments  Add a commentComplaint category Railways

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code

                             parekhmayur
                            Dear Sir/M'am, We had e-ticket for 26th December'14 from CST (Chattrapati Shivaji Terminus) to Jabalpur & Pipariya for 12 adults & one child (10 years old) in Kolkatta Mail scheduled to depart at 21.25hrs. The train was cancelled without any prior information or message from IRCTC. We co incidently learnt about the cancellation at 17.00hrs had to make alternate arrangements. We faced a lot of inconveninence to make alternate arrangements at the last minute and incurred unreasonable expense. We were going for a vacation and did not know about the TDR procedure. On inquiring for refund after return we were informed that the they cannot refund the money as TDR was not filed. Why do the consumer need to file a TDR for the train that was cancelled by Railways without any information. Our PNR numbers are [protected], [protected]. Regards, Mayur Parekh Mumbai. +91-[protected] Kindly arrange to refund the money for our PNR numbers ( [protected], 855655


                            Refusal to refund the money for cancelled train
                            Refusal to refund the money for cancelled train
                            Complaint comments  Add a commentComplaint category Railways

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code

                               Kshitij Dutt
                              I was traveling in train number 22812 on 4-1-2015 under pnr number [protected]. Around 11:00pm I went to my friends bogey B2 to meet him. We were in the junction of B2-B3 bogeys when a caterer very impolitely shouted at us to go away. When we asked for reason he threatened to frame us and said he would further ensure that we are fined and de-boarded if we continue to stand there. I along with my 2 other friends am very disappointed from this uncivilized behavior in an honored train such as Rajdhani. The name of the caterer is Rajesh Sharma(as he told). I am further sending his photo as attachment. I had mailed this complaint to [protected]@irctc.com and even tried the customer care helpline but I recieved no response.


                              Misbehaviour of staff

                              Complaint Status


                              [Jan 10, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Railways

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code

                                 ACHINTYA BERA
                                Sir, due to non submission of TDR within stipulated time, IRCTC is not paying the amount paid by me for booking ticket from Howrah to Dhanbad. Sir, actually train was cancelled and hence I could not travel on that train. what fault in my part for cancellation of train. Due to cancellation of train I was faced lot of difficulties. Then why not Railway be fined. Instead of non-submission of TDR in time IRCTC denied to return money to me.. Moreover, it is to state that Railway staff on duty at Howrah Station enquiry counter told me that in case of e-ticket the money will be returned to payees account. As such, penalizing me is not justified from the part of IRCTC/Railway. I request you sir, to instruct the concerned to return me amount paid by me for booking ticket and advise Railway / IRCTC to be more customer friendly. Thanking you Achintya Bera

                                Complaint Status


                                [Jan 10, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                Sir, due to non submission of TDR within stipulated time, IRCTC is not paying the amount paid by me for booking ticket from Howrah to Dhanbad. Sir, actually train was cancelled and hence I could not travel on that train. what fault in my part for cancellation of train. Due to cancellation of train I was faced lot of difficulties. Then why not Railway be fined. Instead of non-submission of TDR in time IRCTC denied to return money to me.. Moreover, it is to state that Railway staff on duty at Howrah Station enquiry counter told me that in case of e-ticket the money will be returned to payees account. As such, penalizing me is not justified from the part of IRCTC/Railway. I request you sir, to instruct the concerned to return me amount paid by me for booking ticket and advise Railway / IRCTC to be more customer friendly.
                                Thanking you
                                Achintya Bera
                                Complaint comments  Add a commentComplaint category Railways

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code

                                   sahil200
                                  I have booked a ticket with IRCTC Transaction Id- [protected] and PNR No-[protected] Train No-12238 From-JAT(Jammu Tawi) To JRC (Jalandhar Cantt) for 31-Dec-2014 on 29-Dec-2014. Train got late by more than of six hour so we have to make another arrangement for traveling to jalandhar. Where i have applied for the refund on the next day, but IRCTC officer has made CR Repudiate without checking the facts, these officers careless approach is defaming the IRCTC. Please look into the matter and get my refund processed.

                                  Complaint Status


                                  [Jan 10, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                  Complaint comments  Add a commentComplaint category Railways

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code

                                    [Resolved]

                                     pramod126
                                    sir i am pramod kumar i respected to you sir i am forget email id and mobile no so kindly solve my problem soon plzzzzz. my detail Email iD - [protected]@gmail.Com Mob [protected] Email id [protected]@Gmail.Com Mob [protected] [protected]@gMail.com Mob [protected]
                                    Complaint marked as Resolved 
                                    Sir User id chahiye plzzzzzz Email id- [email protected] Mob 9175011107 [email protected] Mob 9503929724

                                    Complaint Status


                                    [Jan 09, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                    Complaint comments  Add a commentComplaint category Railways

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code

                                       akhilesh133
                                      Dear Sir/Madam I had booked Tatkal ticket from Durg to Vadodra on 17th December 2014 but can't get the confirmed seat of 19th December 2014 . As per the IRCTC rules if the e-ticket doesn't confirmed it get automatically cancelled and money refunded in account of customer within 48 hours. My ticket didn't confirmed on 19th December 2014, I wait for 1 week if money is refunded in account but after one month still can't get any message of refund. So please help me to get my refund money. I shall remain obliged to you. Regards - Akhilesh kumar yadav Mobile - [protected]


                                      not refunding the ticket cancellation money

                                      Complaint Status


                                      [Jan 09, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      Complaint comments  Add a commentComplaint category Railways

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code

                                         tomarmanu
                                        Dear Sir, Today i faced so many difficulty in booking tatkal ticket from my system. when i entered the station codes from lucknow(lko) to ludhiana(ldh), it reflected the tatkal status for booking and when i clicked for the available tickets it then reflected this..."You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address"...now what should i understand by this...m using my own personal computer and this was my first tatkal ticket of the day and also of the month...so why showing this...and then when i reserved ticket from my personal mobile, i got one confirmed but the ticket i wanted that is in 3AC, i could not get it...plz see in to this problem and award solution to it.


                                        not able to book tatkal ticket

                                        Complaint Status


                                        [Jan 08, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                        This is regarding my experience regarding tatkal ticket booking through irctc.co.in. It seems the site is intentionally down during the initial 10-15 min after 10:00 AM. I have tried continuously for last 1 week and got the same message, "Error: unable to reach the site". I asked my different friends to try and all were with different Internet connection and were getting the message. After the 15 min means after 10:15 AM the site runs perfectly. If you are not able to manage the load then you should try to resolve it immediately.
                                        Form last one week while i am trying to book Tatakal ticket at sharp 10 AM, I am getting error" This service is not reachabe please try after some time" which is spoiling the summer vacation.
                                        Let me know when this error or will be resoled. I am going to file RTI gainst this major issue.
                                        Expecting the resolution as soon as possible..
                                        Complaint comments  Add a commentComplaint category Railways

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code

                                          Recently Discussed

                                          (27 minutes ago)
                                          Ruparel Realty
                                          ruparel optima
                                          (1 hours 55 minutes ago)
                                          Flipkart
                                          Whirlpool 300 L Frost Free Triple Door Refrigerator
                                          (3 hours 45 minutes ago)
                                          Confirmtkt
                                          requesting to refund cancellation tickets amount - reg.
                                          (3 hours 57 minutes ago)
                                          Junglee Rummy
                                          Withdrawal amount not credited
                                          (5 hours 28 minutes ago)
                                          Rummyculture
                                          cheating

                                          Featured Complaints